Please note; this role is based in Wakefield!
We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations in a fast-paced service industry environment. This role plays a key part in scheduling, customer communication, billing support, and overall coordination between field technicians and management. Experience in the pest control industry is strongly preferred.
Key Responsibilities
Answer incoming calls, emails, and customer inquiries professionallySchedule service appointments and coordinate technician routesSupport dispatching and daily service logisticsMaintain accurate customer records, service histories, and documentationAssist with invoicing, billing, and payment processingSupport contract setup, renewals, and customer follow-upsCommunicate with technicians regarding schedules, job details, and changesHandle customer concerns and service issues with professionalismAssist with reports, data entry, and general administrative tasks
Required Qualifications
Previous administrative or office support experience in the service industryStrong phone etiquette and customer service skillsAbility to manage multiple tasks in a fast-paced environmentProficient with basic computer programs (email, scheduling software, spreadsheets)Strong organizational and time management skillsAttention to detail and accuracy
Preferred Qualifications
Experience in the pest control industryFamiliarity with service scheduling, dispatching, or route managementExperience using CRM or pest control software (e.g., PestPac, FieldRoutes, or similar)Basic knowledge of invoicing, billing, or accounts receivableAbility to work independently and as part of a team
Work Environment
Office-based role with frequent communication with field staff and customersFast-paced, customer-focused service environment
Why Join Us
Stable, growing service-based companyOpportunity to grow with the organizationCollaborative and supportive team environmentCompany DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required.Company DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required. Read LessPlease note; this role is based in Wakefield!
We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations in a fast-paced service industry environment. This role plays a key part in scheduling, customer communication, billing support, and overall coordination between field technicians and management. Experience in the pest control industry is strongly preferred.
Key Responsibilities
Answer incoming calls, emails, and customer inquiries professionallySchedule service appointments and coordinate technician routesSupport dispatching and daily service logisticsMaintain accurate customer records, service histories, and documentationAssist with invoicing, billing, and payment processingSupport contract setup, renewals, and customer follow-upsCommunicate with technicians regarding schedules, job details, and changesHandle customer concerns and service issues with professionalismAssist with reports, data entry, and general administrative tasks
Required Qualifications
Previous administrative or office support experience in the service industryStrong phone etiquette and customer service skillsAbility to manage multiple tasks in a fast-paced environmentProficient with basic computer programs (email, scheduling software, spreadsheets)Strong organizational and time management skillsAttention to detail and accuracy
Preferred Qualifications
Experience in the pest control industryFamiliarity with service scheduling, dispatching, or route managementExperience using CRM or pest control software (e.g., PestPac, FieldRoutes, or similar)Basic knowledge of invoicing, billing, or accounts receivableAbility to work independently and as part of a team
Work Environment
Office-based role with frequent communication with field staff and customersFast-paced, customer-focused service environment
Why Join Us
Stable, growing service-based companyOpportunity to grow with the organizationCollaborative and supportive team environmentCompany DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required.Company DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required. Read LessPlease note; this role is based in Wakefield!
We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations in a fast-paced service industry environment. This role plays a key part in scheduling, customer communication, billing support, and overall coordination between field technicians and management. Experience in the pest control industry is strongly preferred.
Key Responsibilities
Answer incoming calls, emails, and customer inquiries professionallySchedule service appointments and coordinate technician routesSupport dispatching and daily service logisticsMaintain accurate customer records, service histories, and documentationAssist with invoicing, billing, and payment processingSupport contract setup, renewals, and customer follow-upsCommunicate with technicians regarding schedules, job details, and changesHandle customer concerns and service issues with professionalismAssist with reports, data entry, and general administrative tasks
Required Qualifications
Previous administrative or office support experience in the service industryStrong phone etiquette and customer service skillsAbility to manage multiple tasks in a fast-paced environmentProficient with basic computer programs (email, scheduling software, spreadsheets)Strong organizational and time management skillsAttention to detail and accuracy
Preferred Qualifications
Experience in the pest control industryFamiliarity with service scheduling, dispatching, or route managementExperience using CRM or pest control software (e.g., PestPac, FieldRoutes, or similar)Basic knowledge of invoicing, billing, or accounts receivableAbility to work independently and as part of a team
Work Environment
Office-based role with frequent communication with field staff and customersFast-paced, customer-focused service environment
Why Join Us
Stable, growing service-based companyOpportunity to grow with the organizationCollaborative and supportive team environmentCompany DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required.Company DescriptionBusy full service pest control company looking forr a motivated individual that has experience in the service industry and customer service. Computer skills and ability to muti-task required. Read Less