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Baptist Memorial Health Care
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  • Coordinator-Customer Service II  

    - Hinds County
    Overview Job SummaryThe Coordinator-Customer Service serves as the fi... Read More
    Overview Job SummaryThe Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.Job Responsibilities• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.• Performs daily and monthly close out procedures for internal controls and cash balancing.• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.• Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.• Perform accurate charge entry.• Complies with all organizational policies regarding ethical business practices.• As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.• Schedules appointments, gathers demographic and insurance information and enters into the practice management system.• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.• Completes assigned goals.Minimum QualificationsMinimum EducationMinimum ExperienceOne (1) year of experience in a physician practice or clinic.Minimum TrainingCurrent knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice.Minimum Special SkillsExcellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.Minimum Licensure, Registration, CertificationDesired QualificationsDesired EducationCollegiate or medical trade completion. Associates DegreeDesired ExperienceDesired Licensure, Registration, Certification Read Less
  • Overview Job Summary Provides direct and indirect patient care in th... Read More
    Overview Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Provides high quality patient care utilizing critical thinking, nursing processes, decision making, compassion, integrity, respect, and empathy. Preserves the patient's autonomy, dignity, and rights, and restores health whenever possible. Able to perform general nursing duties, patient education, and prioritization. Performs other duties as assigned.Responsibilities Assesses the patient appropriately and accurately based on their medical condition.Has knowledge of ordered medications and administers as prescribed.Provides care appropriate to the condition and age of the patient including basic self-care activities.Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning; family is included in teaching as appropriate.Demonstrates ability to utilize nursing knowledge to perform treatments and provide services.Communicates/collaborates with multidisciplinary team in providing patient care.Demonstrates an ability to assist physicians with procedures and performs services requiring technical and manual skills.Identifies and addresses psychosocial needs of patients and family; communicates with social services regarding both hospital and post discharge needs.Demonstrates cost-effective practices and non-wasteful usage of supplies, linen, and charge items.Prioritizes patient care effectively and efficiently.Promotes patient safety by reducing the risk of unnecessary harm associated with health care.Assumes lifelong learning related to the nursing profession.Specifications Experience Minimum Required Minimum of 2 years' experience in current unit or in specialty area.Preferred/Desired Education Minimum Required Graduate of an accredited nursing program. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Computer literacyPreferred/Desired Licensure Minimum Required RN;BLS CERTIFICATION WITHIN 14 DAYS OF HIREPreferred/Desired ACLS/PALS Specialty Certification Read Less
  • Customer Service Coordinator  

    - Oktibbeha County
    Overview Job Summary Promotes a high level of customer satisfaction... Read More
    Overview Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.Performs daily and monthly close out procedures for internal controls and cash balancing.Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.Carries out all other duties assigned by the Clinic Manager in a timely manner.Completes assigned goals.Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology.Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.Preferred/Desired Collegiate or medical trade completion. Associates DegreeTraining Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.Preferred/Desired Proficient with 10-key.Licensure NoneMinimum Required Preferred/Desired Read Less
  • Overview Job Summary Practices autonomously and in collaboration wit... Read More
    Overview Job Summary Practices autonomously and in collaboration with other health care professionals to treat and manage patient's health problems and serve in various settings as researchers, consultants, and patient advocates for individuals, families, groups, and communities. Performs comprehensive assessments, diagnoses, and manages illness and disease. Performs other duties as assigned. Responsibilities Develops a plan of care within scope of practice of the nurse practitioner utilizing written protocols to ensure quality patient care. Uses prescriptive authority, procedures, referrals, treatments, and theories in accordance with state/federal laws and regulations. Enhances quality and effectiveness of nursing practice. Interacts with and contributes to the professional development of peers and colleagues. Provides clinical leadership. Supports life long learning. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required Either a Masters or Doctoral level as a nurse practitioner. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Computer literate. Preferred/Desired Licensure Current certification - nurse practitioner. Eligible for or have certificate of fitness/prescription privileges. Minimum Required RN Preferred/Desired Read Less
  • RN-EP I  

    - Shelby County
    Overview Job Summary Coordinates and provides care utilizing the cri... Read More
    Overview Job Summary Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with patients/families to attain, maintain and restore health whenever possible. Blends caring, compassion, knowledge and integrity to provide safe quality care that preserves patient autonomy, dignity and rights. Performs other duties as assigned. Responsibilities Assesses the patient Develops the plan of care. Implements the plan of care. Evaluates the plan of care. Administers medications as prescribed. Provides patient, family, and/or significant other health teaching/education. Participates in activities designed to improve health care delivery. Communicates/collaborates with others in providing patient care. Provides clinical leadership Supports life long learning Completes assigned goals Specifications Experience Minimum Required Preferred/Desired Education Minimum Required Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Computer literacy Preferred/Desired Licensure Minimum Required RN;BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Preferred/Desired Read Less
  • Specialist-Billing  

    - Hinds County
    Overview Job Summary Responsible for the daily completion of both cl... Read More
    Overview Job Summary Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflowsReviews and/or processes all credit balances from supplied reports.Works all insurance denials, via paper and/or electronic in work queues.Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.Completes assigned goalsSpecifications Experience Minimum Required Experience in the healthcare setting or educational coursework.Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting.Education Minimum Required High School Dipolma or GEDPreferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field.Training Minimum Required Basic computer and keyboarding skills.Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired Read Less

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