BUSINESS OFFICE MANAGER
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
Chief Financial Officer
EDUCATION, QUALIFICATIONS AND CREDENTIALS
Required Education: High school diploma or general education degree (GED)
Preferred Education: Associate or bachelor’s degree in business administration or accounting
Required Experience: 1 year administrative/clerical/accounting experience.
Preferred Experience: 2 years’ experience in billing or accounting in health care; insurance transactions and Medicare/Medicaid reimbursement systems.
QAPI ROLE
Receive direction from the Nursing Home Administrator on overall QAPI objectives for the organization.Be knowledgeable in data collection, data analysis methodology and performance improvement methods needed to support and lead performance improvement projects.Identify opportunities for improvement through analysis of data, observation of operations and consultation with leadership and staff.Collaborate with the quality committee and senior leaders to prioritize and develop QAPI efforts.Lead performance improvement projects and provide education and coaching in order to build needed skills in others to lead PIPs.Participate in multidisciplinary QAPI activities.ESSENTIAL JOB FUNCTIONS
This list is not all inclusive.
The employee must be able to perform each essential function effectively to be successful in this position:
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Participates in planning, development, and implementation of strategic changes and/or modifications to operations necessary to ensure viability and appropriate operational issues are addressed.Account Receivable/Billing:Collect paymentsComplete daily deposits and cash journalManage petty cashAR Management-review aging and use as management tool for monthly collection reviewProvide insurance information to ancillary providers, as requestedSupport billing/Provide copies of claims, EOB's, and other needed information to Select Rehab or Insurance Company for ADR'sResident Trust Account:Set-up RTA in Point Click Care for new residentsAssist residents with their personal spending accounts; making deposits, provide cash withdrawals or writing checksEnsure posting to accounts and reconcile monthlyEnter Hair Care, telephone, cable, any insurance premiums into Point Click CareInform beautician of account status weeklySubmits monthly status report on Medicaid Residents to Administrator/Corporate Billing Medicaid:Educate the resident/family on requirements to apply for Medicaid; assists with process as neededAssist with scheduling/rescheduling appointments for Medicaid applications, as well as sending information to Corporate Office and Medicaid Done Right.Monitor private pay residents and when send referral to Medicaid Done Right when Medicaid will be needed /or Level of Care to MedicaidTrack progress of Applications by checking website for approvalSend requests to Social Security to move direct deposit to BLCHave forms completed for BLC to become responsible payeeManagement of Medicaid Done Right at facilityMCD Recertifications.Accounts Payable:Collects, codes and processes accounts payables in a timely manner.Oversight DocLink/paper invoice to DocLink.Maintains departmental spend down reports in the appropriate operational folderCollaborates with Corporate Office Accounts Payable to assure invoices are processed in a timely manner.Financial statement management to budgetAdmissions Director Backup when out of Facility:Managed Care updatesAdmission packet signingNOMNC issuanceMiscellaneous: Review correspondence received and forward to appropriate department if neededKNOWLEDGE, ABILITIES AND SKILLS
Has strong organizational and time management skills and the ability to prioritize responsibilities. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to read, analyze and interpret journals, financial reports and legal documents. Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations. Working knowledge of various software programs such as Microsoft Office products including Word, PowerPoint, and Excel.
Read LessENVIRONMENTAL SERVICES (EVS)
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
EVS Manager
EDUCATION, QUALIFICATIONS AND CREDENTIALS
High school education or equivalent with experience preferred. Demonstrate knowledge of the regulatory requirements of the EVS department. Demonstrate an understanding of or ability to quickly learn the cleaning techniques and housekeeping equipment used by the facility. Demonstrates an understanding of or ability to quickly learn the standard procedures used in cleaning and maintenance of a long-term care facility.
JOB ROLE
Receive direction from the Nursing Home Administrator on overall QAPI objectives for the organization.Be knowledgeable in data collection, data analysis methodology and performance improvement methods needed to support and lead performance improvement projects.Identify opportunities for improvement through analysis of data, observation of operations and consultation with leadership and staff.Collaborate with the quality committee and senior leaders to prioritize and develop QAPI efforts.Lead performance improvement projects and provide education and coaching in order to build needed skills in others to lead PIPs as indicated.Participate in multidisciplinary QAPI activities.ESSENTIAL JOB FUNCTIONS
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Ensures adherence to the mission and philosophy of the organization. Performs work in an orderly, safe and polite manner to ensure that the residents are comfortable in their surroundings.Demonstrate problem-solving skills as well as the ability to prioritize tasks and needs. Use judgement to create a good workflow on the assigned area.Always remain alert to resident safety, both in maintaining control of their carts, wet floors and chemicals in use, but also being cognizant of the change in a resident’s behavior or a dangerous situation that should be reported immediately to the nursing staff on the unit.Perform tasks such as cleaning, mopping, disinfecting, dusting, attending to, scouring and polishing bath and toilet room areas.Carries out tasks in a manner reflective of warmth and consideration for the residents, willingly and politely when dealing with the residents’ rooms and their possessions.Ensure that all EVS (housekeeping and laundry) duties are performed to expected facility standard including personally performing these duties when indicated.RECEPTIONIST
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
Administrator
EDUCATION, QUALIFICATIONS AND CREDENTIALS
High school education required, associate degree or corresponding work experience preferred. Good knowledge of office procedures, office technology and spreadsheet presentation and writing software packages.
JOB ROLE
Receive direction from the Administrator on overall QAPI objectives for the organization.Be knowledgeable in data collection, data analysis methodology and performance improvement methods needed to support and lead performance improvement projects.Identify opportunities for improvement through analysis of data, observation of operations and consultation with leadership and staff.Collaborate with the quality committee and senior leaders to prioritize and develop QAPI efforts.Lead performance improvement projects and provide education and coaching in order to build needed skills in others to lead PIPs.Participate in multidisciplinary QAPI activities.ESSENTIAL JOB FUNCTIONS
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Keep foyer/entrance area professional, neat, clean and orderly. Regularly clean/sanitize reception area.Greet and direct all visitors courteously (scheduled and walk-in) in person or via telephone, direct calls, take messages, route to VM, etc.Directing persons related to admissions, tours, and questions about Baptist Life Communities.Be knowledgeable of all the entities and services of Baptist Life Communities in order to be able to direct customer/potential customer to the correct resource or staff person. Clerical and switchboard operations for the campus telephone system as well as other types of communication such as typing, spreadsheet preparation, message taking and communication. Provide clerical services such as completing logs, filing, selling stamps, tracking resident meals and selling meal tickets (as indicated), receive packages, order and stock office supplies, receive and send mail and direct visitors to sign in and out. Operate office equipment such as copiers, fax, telephone system, etc.Process and log maintenance requests via the TELS system.Assist with Fire Watch Protocol as indicated: i.e. walking rounds every 20 minutes rounding all floors as indicated. Respond to any area or entrance as the need arises.Assist with resident needs as indicated.CERTIFIED MEDICATION AIDE/KMA
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone's Life Better.
RESPONSIBLE TO
Unit Charge Nurse
EDUCATION, QUALIFICATIONS AND CREDENTIALS
Must possess a current, active certification as a Medication Aide in the state of Kentucky. Must demonstrate knowledge of and ability to administer medications per facility policy and within the scope of practice.
JOB ROLE
Recognize your role as part of the QAPI efforts of your organization.Attend trainings to build understanding and capacity to undertake QAPI work.Carry out QAPI roles and responsibilities as assigned.Follow established policies and procedures in support of QAPI efforts.Look for, and share with leadership, ideas for improvement in the organization.Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.ESSENTIAL JOB FUNCTIONS
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Receives report from off-going shift and documents receipt of medication cart keys from off-going shift.Counts narcotics with the oncoming shift and off-going shift and reports any discrepancy to the unit charge nurse.Administers medications/treatments as ordered by the attending physician within scope of practice per facility policy.Documents medication and treatment administration per facility policy.Maintains medication cart in a clean and orderly condition.Receives and handles medications delivered from the pharmacy and orders refill medication from pharmacy as needed per facility policy.Maintains resident clinical records per facility policy.Obtains and documents resident vital signs as assigned.Notifies the unit charge nurse of any abnormal resident findings, including but not limited to physical, psychosocial and/or spiritual issues.Assists the unit charge nurse with resident admissions, transfers and discharges as necessary.Assists with orientation of new personnel as directed.Completes shift functions of the unit as assigned, including but not limited to obtaining periodic weights of each individual resident on the assigned unit.Assist with resident meals including passing trays or providing service of food to residents in dining rooms, feeding dependent residents, collecting trays and documenting meal consumption per facility policy.Reports any allegations of abuse, neglect, exploitation or misappropriation of resident property per facility policy.Gives report and documents transfer of medication cart keys to the oncoming shift.KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of current federal and state laws and regulations that apply to the practice of nursing in a long-term care setting. Has strong organizational and time management skills and the ability to prioritize responsibilities. Ability to define problems, collect date, establish facts and draw valid conclusions.
STNA-CERTIFIED NURSING ASSISTANT
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
Unit Charge Nurse
EDUCATION, QUALIFICATIONS AND CREDENTIALS
Possesses a current, active certification as a Nurse Assistant in the state of Kentucky. Demonstrates knowledge of and ability to apply principles of nursing care.
JOB ROLE
Recognize your role as part of the QAPI efforts of your organization.Attend trainings to build understanding and capacity to undertake QAPI work.Carry out QAPI roles and responsibilities as assigned.Follow established policies and procedures in support of QAPI efforts.Look for, and share with leadership, ideas for improvement in the organization.Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.ESSENTIAL JOB FUNCTIONS
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Delivers care as described on each resident’s Nurse Assistant care plan and as directed per nurse aide training standards.Maintains the residents’ rooms in a tidy, orderly condition with respect to residents’ individual rights and preferences.Serves residents’ meals/nourishments, feeding residents who are dependent in eating and collecting meal trays when meal is completed.Transporting residents to the dining rooms, activities, therapy department and/or beauty salon as needed per their request and/or schedule.Supply fresh ice, water and other refreshments as assigned.Completes all tasks as directed on the nursing unit’s assignment sheet for your assigned shift.Reports any unusual occurrences (incidents), signs, symptoms, complaints or observations of the resident to the unit charge nurse.Documents as required per facility policy including, but not limited to:Resident’s care delivery on the Nurse Assistant care planResident’s meal intake on the Food and Fluid Consumption recordResident’s bowel movement(s) on the BM recordResident’s Intake and Output (as appropriate).Obtain resident’s weight (as assigned) Reports any allegation of abuse, neglect, exploitation or misappropriation of resident property per facility policy.Attends staff meetings as directed and follows the policies and procedures of the facility.Assists with the orientation of new employees as directed.Maintains 12 hours of continuing education on an annual basis as required for ongoing certification.Participates in care plan development and care conference.KNOWLEDGE, ABILITIES AND SKILLSKnowledge of current federal and state laws and regulations that apply to the practice of nursing in a long-term care setting. Has strong organizational and time management skills and the ability to prioritize responsibilities. Ability to define problems, collect date, establish facts and draw valid conclusions.
State Tested Nursing Assistant (STNA) / CERTIFIED NURSING ASSISTANT (CNA)
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
Unit Charge Nurse
EDUCATION, QUALIFICATIONS AND CREDENTIALS
Possesses a current, active certification as a Nurse Assistant in the state of Kentucky.
Demonstrates knowledge of and ability to apply principles of nursing care.
JOB ROLE
Recognize your role as part of the QAPI efforts of your organization.Attend trainings to build understanding and capacity to undertake QAPI work.Carry out QAPI roles and responsibilities as assigned.Follow established policies and procedures in support of QAPI efforts.Look for, and share with leadership, ideas for improvement in the organization.Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.ESSENTIAL JOB FUNCTIONS
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.Delivers care as described on each resident’s Nurse Assistant care plan and as directed per nurse aide training standards.Maintains the residents’ rooms in a tidy, orderly condition with respect to residents’ individual rights and preferences.Serves residents’ meals/nourishments, feeding residents who are dependent in eating and collecting meal trays when meal is completed.Transporting residents to the dining rooms, activities, therapy department and/or beauty salon as needed per their request and/or schedule.Supply fresh ice, water and other refreshments as assigned.Completes all tasks as directed on the nursing unit’s assignment sheet for your assigned shift.Reports any unusual occurrences (incidents), signs, symptoms, complaints or observations of the resident to the unit charge nurse.Documents as required per facility policy including, but not limited to:Resident’s care delivery on the Nurse Assistant care planResident’s meal intake on the Food and Fluid Consumption recordResident’s bowel movement(s) on the BM recordResident’s Intake and Output (as appropriate).Obtain resident’s weight (as assigned) Reports any allegation of abuse, neglect, exploitation or misappropriation of resident property per facility policy.Attends staff meetings as directed and follows the policies and procedures of the facility.Assists with the orientation of new employees as directed.Maintains 12 hours of continuing education on an annual basis as required for ongoing certification.Participates in care plan development and care conference.KNOWLEDGE, ABILITIES AND SKILLSKnowledge of current federal and state laws and regulations that apply to the practice of nursing in a long-term care setting. Has strong organizational and time management skills and the ability to prioritize responsibilities. Ability to define problems, collect date, establish facts and draw valid conclusions.
RESIDENT ASSISTANT
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
RESPONSIBLE TO
Independent Living Manager
EDUCATION, QUALIFICATIONS AND CREDENTIALS
High School diploma / GED preferred. Demonstrates knowledge of and ability to apply principles of customer service to a high degree. Demonstrates the ability to work effectively with all levels of personnel. Demonstrates the ability to utilize appropriate judgement in requesting assistance from licensed personnel. Ability to communicate well through speech, written word and body language to denote approval or displeasure. Ability to summarize and synthesize information and communicate the message to others. Ability to foster teamwork.
JOB ROLE
Learn and become proficient in the essential job functions of a CNA/STNA under the direction and supervision of the Director of Nursing.Attend trainings to build understanding and capacity to undertake QAPI work.Carry out QAPI roles and responsibilities as assigned.Follow established policies and procedures in support of QAPI efforts.Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.ESSENTIAL JOB FUNCTIONS
This is a limited-duration (i.e., temporary) nurse aide training position leading to state certification as a Certified Nursing Assistant (CNA) / State Tested Nurse Aide (STNA). The maximum duration of this temporary training position is 120 days. Should the employee not attain state certification as a Certified Nursing Assistant (CNA) / State Tested Nurse Aide (STNA) within 120 days, the temporary position with Baptist Life Communities will be terminated. Should that happen, the employee may apply for another open position for which he/she is qualified; however, there is no guarantee of continued employment if the employee does not attain certification within the 120 days allowed. The purpose of this position is to receive in-person, classroom, online, and book training to learn and perform the essential functions of a CNA/STNA in order to pass the required state CNA/STNA test and attain certification. Prior to and during the training, the employee will also provide delivery of care (other than direct care) as described on each individual resident’s Nurse Assistant care plan and as directed per Resident Assistant standards prior to completion of the nurse aide training class. This includes; but is not limited to, maintaining the resident’s room in a tidy, orderly condition with respect to the individual resident’s rights and preferences, serving resident meals and nourishments, collecting meal trays at end of meal, transporting residents within the facility, completing and documenting all tasks as directed on the individual resident’s care plan. Care plans may include such tasks as recording meal intake, BM records, intake and output, temperatures and weights, maintaining the required annual 12 continuing education hours, reporting unusual occurrences for each resident to the unit charge nurse and assisting with other tasks as assigned.KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of current federal and state laws and regulations that apply to a long term care setting. Has strong organizational and time management skills and the ability to prioritize responsibilities. Ability to identify problems, collect data, establish facts and draw valid conclusions.
HVAC Technician
JOB DESCRIPTION
MISSION STATEMENT
In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle.
VISION STATEMENT
People Matter. Life is Precious. Make Someone’s Life Better.
About the Role:
If you are an experienced HVAC maintenance technician and a 'go-to' kind of person, Baptist Life Communities wants to talk with you about joining our maintenance team. We are looking for a Full Time (FT) HVAC person to partner with us in supporting our two Northern Kentucky senior Long Term Care (LTC) and independent-living communities. You're primary responsibility in this role will be to maintain our HVAC system; however, there are other general maintenance responsibilities as well. We have two locations in Northern Kentucky (Alexandria and Erlanger). This position will be based at our Erlanger location, but will support both communities' HVAC needs.
Minimum Qualifications:
High school diploma or equivalent.EPA certification