OVERVIEW: The Balmain Stock Manager ensures a seamless client experience by providing operational support, maintaining an organized and efficient stock room, and inventory control. WHAT YOU’LL DO: Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand Manage the stock room efficiently and prioritize the needs of the business to ensure outstanding customer experience. Partner closely with the sales team and communicate all business-critical information including but not limited to key operational priorities, new product, and inventory levels Continuously assess operational procedures and make recommendations to streamline processes and increase efficiencies. Support store and company-wide initiatives and projects including but not limited to shopping and marketing events, consignments, and inventory management Print and ticket merchandise, returns, and price adjustments Process repairs and damages on a timely basis according to company guidelines; Executes shipping and receiving process, reporting any issues to Store Manager and taking the necessary steps to resolve Ensures timely movement of merchandise as directed by Store Manager and Retail Operations team while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages; Ensure an accurate and organized store inventory at all times – overseeing store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Manager. All other job related duties QUALIFICATIONS: 2+ years of experience in Retail or Hospitality, preferably luxury; Ability to lift up to 40 pounds and frequently bend/lift Tech savvy; ability to learn systems quickly. Previous experience with Retail PRO and Joor Excellent interpersonal and communication skills; Organizational and time management skills; Strong attention to detail and the ability to multi-task; Strong understanding of customer service needs and customer priorities. BENEFITS
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