Position Summary: The Sr. Operations Manager is responsible for leading and optimizing end- to-end cross-dock distribution operations including warehouse and transportation. This role oversees the daily operations at Baldor's newly established cross-dock, including receiving, inventory management, order fulfillment, routing, fleet management and driver performance. In addition to operational execution, this leader is responsible for the strategic growth and expansion of this cross-dock location. Drive volume growth and operational scalability by strengthening infrastructure, labor planning, routing strategy, and facility readiness to support new and expanded business. Partner with Sales and Leadership to operationalize new account onboarding, improve service capabilities, and ensure the cross-dock location can support market expansion initiatives. The Sr. Operations Manager provides both strategic oversight and hands-on leadership for frontline teams, ensuring service reliability, regulatory compliance, labor efficiency and continuous improvement. Responsibilities: Operations Leadership Translate the Company's growth strategy into executable operational plans, ensuring alignment between infrastructure, labor, fleet capacity and service expectations. Lead the opening and operational launch of cross-dock facility, including infrastructure readiness, equipment procurement, staffing strategy, SOP development, safety compliance and go-live execution. Develop and implement operational workflows for cross-dock receiving, sorting staging and outbound routing. Partner with Facilities, IT, Safety and senior leadership to ensure facility setup, system implementation, and regulatory compliance prior to launch. Build scalable operating models to support anticipated volume growth and new account onboarding. Serve as senior member of site leadership, influencing strategic direction, capacity planning and long-term market expansion. Business Growth Sales Partnership Partner closely with Sales and Business Development to support new account acquisition and expansion. Assess operational capacity and infrastructure readiness for new customer onboarding. Participate in pre-launch planning for new accounts, including service modeling, routing design and labor forecasting. Ensure smooth operational execution during new customer go-live periods. Identify opportunities for enhanced service offerings that strengthen customer retention and revenue growth. Align cross -dock expansion plans with market growth objectives. Cross Dock Operations Oversee receiving, slotting, inventory control and order fulfillment. Optimize material handling equipment. Ensure facility organization and readiness to support increased volume. Transportation Fleet Management Oversee routing, dispatch and delivery operations. Manager fleet performance and maintenance systems. Maintain compliance with DQ files and Hours of Service. Monitor all transportation systems including, routing, telematics and on-time delivery metrics. Safety Compliance Ensure compliance with FMCSA, OSHA and food safety compliance. Maintain accurate safety documentation for facility, personnel, equipment and fleet. Implement accident reduction and risk mitigation initiatives. Labor, Financial Capacity Management Develop labor plans aligned to forecasted growth and volume. Monitory productivity, overtime and labor efficiency. Oversee/approve timecards, payroll and scheduling. Drive cost control across fleet, fuel. Maintenance and operations. Skills Qualifications: Minimum of 7-10 years in progressive leadership experience in warehouse, logistics or distribution operations. Valid drivers license and DOT medical card. Bachelor's degree in business or supply chain or related field (or equivalent experience). Strong knowledge of DOT FMCSA regulations, HOS, OSHA, etc. Bilingual (English/Spanish) preferred. Have a strong understanding and comprehension of all industry-specific business functions. Excellent verbal and written communication and interpersonal skills. Must be able to multitask and work independently as well as contribute to the overall success of the team. Strong attention to detail and follow-through of tasks. Project management, including but not limited to the use of project management software such as Microsoft Office suite. Work Activities: Ability to lift over 50 lbs. without reasonable accommodation. Ability to work onsite. Ability to work extended hours, including weekends, evenings, holidays as needed. LI-KZ1 LI-Onsite
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