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Backpack Healthcare
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  • Medical Records and Health Information Manager  

    - Nashville
    Job DescriptionJob Description📋 Medical Records & Health Information M... Read More
    Job DescriptionJob Description📋 Medical Records & Health Information Manager

    📍 Remote | Full-Time $75,000-$80,000

    Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙

    At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.

    This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.

    If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!

    🌟 What You'll Do

    As our Medical Records & Health Information Manager, you'll:

    📂 Lead all medical records and release of information operations

    🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards

    ⚙️ Design and implement scalable HIM workflows, policies, and tracking systems

    📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times

    🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams

    🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices

    🛡️ Serve as the organization's subject matter expert for health information management and patient access rights

    ✅ What We're Looking For

    We're seeking someone who brings:

    3+ years of experience in Health Information Management, Medical Records, Release of Information, Healthcare Compliance, or a related healthcare operations role (5+ years preferred)Strong working knowledge of HIPAA Privacy Rules and medical records regulationsExperience managing high-volume medical records requests and sensitive documentationExcellent organizational skills with exceptional attention to detailExperience developing workflows, policies, SOPs, and process improvementsConfidence handling complex or legally sensitive requests with sound judgmentOutstanding communication and collaboration skills

    Preferred Qualifications

    ⭐ RHIA, RHIT, CHPS, CHPC, CHP, or similar certification (or actively pursuing certification)

    ⭐ Experience in behavioral health, pediatrics, Medicaid, telehealth, CARF accreditation, or multi-state healthcare operations

    ⭐ Familiarity with electronic health records (EHRs), patient portals, secure health information exchange, and release-of-information vendors

    💼 Why Join Backpack Healthcare?

    At Backpack Healthcare, you'll have the opportunity to:

    ✨ Build an entire Health Information Management program—not just maintain one

    ✨ Make a meaningful impact on children, adolescents, and families

    ✨ Work alongside passionate clinical and operational leaders

    ✨ Help shape scalable systems that support our continued national growth

    ✨ Enjoy the flexibility of a primarily remote work environment

    📍 Work Environment

    🏡 Primarily remote with occasional scheduled meetings, training, audits, or organizational events.

    ✈️ Minimal travel may be required.

    💙 Join Our Mission

    If you're excited about building innovative health information systems while helping expand access to quality behavioral healthcare, we'd love to hear from you.

    Apply today and help us build the future of healthcare—one record, one family, and one community at a time. 🎒

    Read Less
  • Medical Records and Health Information Manager  

    - Nashville
    Job DescriptionJob Description📋 Medical Records & Health Information M... Read More
    Job DescriptionJob Description📋 Medical Records & Health Information Manager

    📍 Remote | Full-Time $75,000-$80,000

    Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙

    At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.

    This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.

    If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!

    🌟 What You'll Do

    As our Medical Records & Health Information Manager, you'll:

    📂 Lead all medical records and release of information operations

    🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards

    ⚙️ Design and implement scalable HIM workflows, policies, and tracking systems

    📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times

    🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams

    🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices

    🛡️ Serve as the organization's subject matter expert for health information management and patient access rights

    ✅ What We're Looking For

    We're seeking someone who brings:

    3+ years of experience in Health Information Management, Medical Records, Release of Information, Healthcare Compliance, or a related healthcare operations role (5+ years preferred)Strong working knowledge of HIPAA Privacy Rules and medical records regulationsExperience managing high-volume medical records requests and sensitive documentationExcellent organizational skills with exceptional attention to detailExperience developing workflows, policies, SOPs, and process improvementsConfidence handling complex or legally sensitive requests with sound judgmentOutstanding communication and collaboration skills

    Preferred Qualifications

    ⭐ RHIA, RHIT, CHPS, CHPC, CHP, or similar certification (or actively pursuing certification)

    ⭐ Experience in behavioral health, pediatrics, Medicaid, telehealth, CARF accreditation, or multi-state healthcare operations

    ⭐ Familiarity with electronic health records (EHRs), patient portals, secure health information exchange, and release-of-information vendors

    💼 Why Join Backpack Healthcare?

    At Backpack Healthcare, you'll have the opportunity to:

    ✨ Build an entire Health Information Management program—not just maintain one

    ✨ Make a meaningful impact on children, adolescents, and families

    ✨ Work alongside passionate clinical and operational leaders

    ✨ Help shape scalable systems that support our continued national growth

    ✨ Enjoy the flexibility of a primarily remote work environment

    📍 Work Environment

    🏡 Primarily remote with occasional scheduled meetings, training, audits, or organizational events.

    ✈️ Minimal travel may be required.

    💙 Join Our Mission

    If you're excited about building innovative health information systems while helping expand access to quality behavioral healthcare, we'd love to hear from you.

    Apply today and help us build the future of healthcare—one record, one family, and one community at a time. 🎒

    Read Less
  • Licensed Mental Health Therapist  

    - Louisville
    Job DescriptionJob Description🧠 Kentucky Licensed Mental Health Therap... Read More
    Job DescriptionJob Description🧠 Kentucky Licensed Mental Health Therapist (Part-Time)

    📍 Remote | Kentucky License Required

    Help Expand Access to Mental Healthcare Across Kentucky 💙🎒

    Backpack Healthcare is growing in Kentucky, and we're looking for compassionate, dedicated therapists who want to make a meaningful impact while enjoying the flexibility of working from home.

    We provide high-quality virtual mental health services to children, adolescents, and young adults, making care more accessible for families across the state. As a clinician-led, minority-owned organization, we're committed to supporting both our clients and the therapists who care for them.

    If you're passionate about working with youth, value work-life balance, and want to be part of a collaborative, mission-driven team—we'd love to meet you!

    🌟 What You'll Do

    You'll provide 15–22 telehealth sessions per week, delivering individual and family therapy to children, adolescents, and young adults throughout Kentucky.

    Most clinicians see clients during weekday afternoons and evenings (2:00–9:00 PM EST), with weekend availability welcomed. You create your schedule—we provide the referrals, administrative support, billing, and credentialing.

    Your day-to-day includes:

    🩺 Conducting comprehensive behavioral health assessments

    📝 Developing individualized, trauma-informed treatment plans

    💻 Providing evidence-based individual and family therapy via secure telehealth

    🤝 Collaborating with our interdisciplinary care team, including therapists, PMHNPs, psychiatrists, and care coordinators

    📋 Completing timely, accurate clinical documentation within our electronic health record (EHR)

    👨️‍👩️‍👧 Supporting families through education, collaboration, and coordinated care

    💼 What We Offer

    💲 $50 per billable hour for independently licensed clinicians

    💰 401(k) with a 3% company match

    📚 $150 annual CEU reimbursement

    ❤️ Employee Assistance Program (EAP)

    📈 Opportunities for clinical leadership and professional growth as we continue expanding throughout Kentucky

    🏡 100% Remote Work

    ✅ What We're Looking For

    We're seeking clinicians who have:

    ✔️ An active Kentucky independent license (LPCC, LCSW, or LMFT)

    ✔️ Experience working with children, adolescents, and families—or a passion for serving this population

    ✔️ The ability to work independently in a virtual environment

    ✔️ A commitment to trauma-informed, culturally responsive care

    ⭐ Bilingual (English/Spanish) clinicians are strongly encouraged to apply.

    💙 Why Backpack Healthcare?

    Since 2020, Backpack Healthcare has helped 12,000+ children and families receive the mental healthcare they deserve. We're committed to improving access to quality behavioral healthcare while creating an environment where clinicians feel supported, valued, and empowered to grow.

    We believe that when clinicians thrive, kids thrive. It's more than a mission—it's how we deliver exceptional care every day.

    🌈 Join Our Team

    If you're ready to make a lasting impact on the lives of Kentucky children and families while enjoying the flexibility of remote work and the support of an incredible team, we'd love to hear from you.

    Apply today and help us build healthier futures—one child, one family, and one community at a time. 🎒💙

    Backpack Healthcare is proud to be an Equal Opportunity Employer. We celebrate diversity in backgrounds, identities, experiences, and perspectives because they strengthen our team and the care we provide.

    Read Less
  • Licensed Mental Health Therapist  

    - Louisville
    Job DescriptionJob Description🧠 Kentucky Licensed Mental Health Therap... Read More
    Job DescriptionJob Description🧠 Kentucky Licensed Mental Health Therapist (Part-Time)

    📍 Remote | Kentucky License Required

    Help Expand Access to Mental Healthcare Across Kentucky 💙🎒

    Backpack Healthcare is growing in Kentucky, and we're looking for compassionate, dedicated therapists who want to make a meaningful impact while enjoying the flexibility of working from home.

    We provide high-quality virtual mental health services to children, adolescents, and young adults, making care more accessible for families across the state. As a clinician-led, minority-owned organization, we're committed to supporting both our clients and the therapists who care for them.

    If you're passionate about working with youth, value work-life balance, and want to be part of a collaborative, mission-driven team—we'd love to meet you!

    🌟 What You'll Do

    You'll provide 15–22 telehealth sessions per week, delivering individual and family therapy to children, adolescents, and young adults throughout Kentucky.

    Most clinicians see clients during weekday afternoons and evenings (2:00–9:00 PM EST), with weekend availability welcomed. You create your schedule—we provide the referrals, administrative support, billing, and credentialing.

    Your day-to-day includes:

    🩺 Conducting comprehensive behavioral health assessments

    📝 Developing individualized, trauma-informed treatment plans

    💻 Providing evidence-based individual and family therapy via secure telehealth

    🤝 Collaborating with our interdisciplinary care team, including therapists, PMHNPs, psychiatrists, and care coordinators

    📋 Completing timely, accurate clinical documentation within our electronic health record (EHR)

    👨️‍👩️‍👧 Supporting families through education, collaboration, and coordinated care

    💼 What We Offer

    💲 $50 per billable hour for independently licensed clinicians

    💰 401(k) with a 3% company match

    📚 $150 annual CEU reimbursement

    ❤️ Employee Assistance Program (EAP)

    📈 Opportunities for clinical leadership and professional growth as we continue expanding throughout Kentucky

    🏡 100% Remote Work

    ✅ What We're Looking For

    We're seeking clinicians who have:

    ✔️ An active Kentucky independent license (LPCC, LCSW, or LMFT)

    ✔️ Experience working with children, adolescents, and families—or a passion for serving this population

    ✔️ The ability to work independently in a virtual environment

    ✔️ A commitment to trauma-informed, culturally responsive care

    ⭐ Bilingual (English/Spanish) clinicians are strongly encouraged to apply.

    💙 Why Backpack Healthcare?

    Since 2020, Backpack Healthcare has helped 12,000+ children and families receive the mental healthcare they deserve. We're committed to improving access to quality behavioral healthcare while creating an environment where clinicians feel supported, valued, and empowered to grow.

    We believe that when clinicians thrive, kids thrive. It's more than a mission—it's how we deliver exceptional care every day.

    🌈 Join Our Team

    If you're ready to make a lasting impact on the lives of Kentucky children and families while enjoying the flexibility of remote work and the support of an incredible team, we'd love to hear from you.

    Apply today and help us build healthier futures—one child, one family, and one community at a time. 🎒💙

    Backpack Healthcare is proud to be an Equal Opportunity Employer. We celebrate diversity in backgrounds, identities, experiences, and perspectives because they strengthen our team and the care we provide.

    Read Less
  • Medical Records and Health Information Manager  

    - Seattle
    Job DescriptionJob Description📋 Medical Records & Health Information M... Read More
    Job DescriptionJob Description📋 Medical Records & Health Information Manager

    📍 Remote | Full-Time $75,000-$80,000

    Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙

    At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.

    This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.

    If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!

    🌟 What You'll Do

    As our Medical Records & Health Information Manager, you'll:

    📂 Lead all medical records and release of information operations

    🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards

    ⚙️ Design and implement scalable HIM workflows, policies, and tracking systems

    📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times

    🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams

    🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices

    🛡️ Serve as the organization's subject matter expert for health information management and patient access rights

    ✅ What We're Looking For

    We're seeking someone who brings:

    3+ years of experience in Health Information Management, Medical Records, Release of Information, Healthcare Compliance, or a related healthcare operations role (5+ years preferred)Strong working knowledge of HIPAA Privacy Rules and medical records regulationsExperience managing high-volume medical records requests and sensitive documentationExcellent organizational skills with exceptional attention to detailExperience developing workflows, policies, SOPs, and process improvementsConfidence handling complex or legally sensitive requests with sound judgmentOutstanding communication and collaboration skills

    Preferred Qualifications

    ⭐ RHIA, RHIT, CHPS, CHPC, CHP, or similar certification (or actively pursuing certification)

    ⭐ Experience in behavioral health, pediatrics, Medicaid, telehealth, CARF accreditation, or multi-state healthcare operations

    ⭐ Familiarity with electronic health records (EHRs), patient portals, secure health information exchange, and release-of-information vendors

    💼 Why Join Backpack Healthcare?

    At Backpack Healthcare, you'll have the opportunity to:

    ✨ Build an entire Health Information Management program—not just maintain one

    ✨ Make a meaningful impact on children, adolescents, and families

    ✨ Work alongside passionate clinical and operational leaders

    ✨ Help shape scalable systems that support our continued national growth

    ✨ Enjoy the flexibility of a primarily remote work environment

    📍 Work Environment

    🏡 Primarily remote with occasional scheduled meetings, training, audits, or organizational events.

    ✈️ Minimal travel may be required.

    💙 Join Our Mission

    If you're excited about building innovative health information systems while helping expand access to quality behavioral healthcare, we'd love to hear from you.

    Apply today and help us build the future of healthcare—one record, one family, and one community at a time. 🎒

    Read Less
  • Medical Records and Health Information Manager  

    - Seattle
    Job DescriptionJob Description📋 Medical Records & Health Information M... Read More
    Job DescriptionJob Description📋 Medical Records & Health Information Manager

    📍 Remote | Full-Time $75,000-$80,000

    Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙

    At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.

    This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.

    If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!

    🌟 What You'll Do

    As our Medical Records & Health Information Manager, you'll:

    📂 Lead all medical records and release of information operations

    🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards

    ⚙️ Design and implement scalable HIM workflows, policies, and tracking systems

    📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times

    🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams

    🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices

    🛡️ Serve as the organization's subject matter expert for health information management and patient access rights

    ✅ What We're Looking For

    We're seeking someone who brings:

    3+ years of experience in Health Information Management, Medical Records, Release of Information, Healthcare Compliance, or a related healthcare operations role (5+ years preferred)Strong working knowledge of HIPAA Privacy Rules and medical records regulationsExperience managing high-volume medical records requests and sensitive documentationExcellent organizational skills with exceptional attention to detailExperience developing workflows, policies, SOPs, and process improvementsConfidence handling complex or legally sensitive requests with sound judgmentOutstanding communication and collaboration skills

    Preferred Qualifications

    ⭐ RHIA, RHIT, CHPS, CHPC, CHP, or similar certification (or actively pursuing certification)

    ⭐ Experience in behavioral health, pediatrics, Medicaid, telehealth, CARF accreditation, or multi-state healthcare operations

    ⭐ Familiarity with electronic health records (EHRs), patient portals, secure health information exchange, and release-of-information vendors

    💼 Why Join Backpack Healthcare?

    At Backpack Healthcare, you'll have the opportunity to:

    ✨ Build an entire Health Information Management program—not just maintain one

    ✨ Make a meaningful impact on children, adolescents, and families

    ✨ Work alongside passionate clinical and operational leaders

    ✨ Help shape scalable systems that support our continued national growth

    ✨ Enjoy the flexibility of a primarily remote work environment

    📍 Work Environment

    🏡 Primarily remote with occasional scheduled meetings, training, audits, or organizational events.

    ✈️ Minimal travel may be required.

    💙 Join Our Mission

    If you're excited about building innovative health information systems while helping expand access to quality behavioral healthcare, we'd love to hear from you.

    Apply today and help us build the future of healthcare—one record, one family, and one community at a time. 🎒

    Read Less
  • Director of Technology  

    - Alexandria
    Job DescriptionJob Description🚀 Director of TechnologyLocation: Remote... Read More
    Job DescriptionJob Description🚀 Director of Technology

    Location: Remote (U.S.)
    Department: Technology
    Reports To: Executive Leadership

    Lead the Future of Technology in Mental Healthcare 💙

    At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next.

    This isn't your typical technology leadership role.

    We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance.

    If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you.

    🌟 What You'll Do

    As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution.

    💡 Lead Our Technology StrategyDevelop and execute the company's technology vision and roadmap.Partner with executive leadership to align technology investments with business goals.Guide technology decisions that support innovation, scalability, security, and long-term growth.Manage technology budgets, vendor relationships, and resource planning.Build project plans, timelines, and delivery roadmaps that keep initiatives on track.👥 Build & Lead an Exceptional Engineering TeamLead, mentor, and grow a high-performing software engineering organization.Foster a culture of innovation, collaboration, accountability, and continuous improvement.Participate directly in software development through architecture design, coding, technical reviews, and pull requests.Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence.Ensure our platforms remain secure, reliable, scalable, and high-performing.🚀 Drive Product InnovationPartner closely with business and clinical leaders to transform ideas into impactful technology solutions.Help prioritize product investments based on business value and customer impact.Lead sprint planning, roadmap execution, and delivery accountability.Incorporate customer and provider feedback into product improvements.🔒 Champion Security & ComplianceOwn Backpack's cybersecurity strategy and security roadmap.Ensure compliance with HIPAA and healthcare security standards.Lead vulnerability management, incident response planning, and security governance.Partner with auditors and third-party vendors on compliance initiatives.Promote secure software development across the engineering organization.💻 Oversee IT OperationsLead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support.Ensure employees have secure, reliable technology to do their best work.Develop policies and standards that strengthen operational excellence.🤖 Shape Our AI Future

    Artificial Intelligence is transforming healthcare—and you'll help lead that transformation.

    You'll:

    Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement.Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance.Identify automation opportunities that help our teams focus on what matters most: caring for patients.✅ What We're Looking ForRequired Experience8+ years of software engineering experience.3+ years leading engineering teams or technology organizations.Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role.Experience in high-growth SaaS, healthcare technology, or digital health environments.Proven success leading cross-functional initiatives and technical teams.Technical Expertise

    You'll bring experience with many of the following:

    Modern web application frameworksAPI development and system integrationsCloud platforms (AWS, Azure, or GCP)Relational and NoSQL databasesDevOps, CI/CD pipelines, and cloud-native architecturesInformation security and compliance frameworksAI and Large Language Model (LLM) technologiesWriting and reviewing production-quality codeLeadership Skills

    We're looking for someone who can:

    Inspire and develop technical teamsCommunicate effectively with both technical and non-technical stakeholdersBalance strategic vision with hands-on executionBuild scalable processes while remaining adaptableInfluence across departments and drive organizational change⭐ Bonus Points If You HaveHealthcare technology experienceHIPAA, HITRUST, or SOC 2 experienceTelehealth or behavioral health platform experienceStartup or high-growth company experienceExperience leading both Product and EngineeringExperience deploying AI-powered solutions into production📈 What Success Looks Like

    During your first year, you'll make a measurable impact by:

    Improving engineering delivery and predictabilityIncreasing platform reliability and reducing technical debtStrengthening our cybersecurity and compliance postureAccelerating product delivery and innovationBuilding and retaining an engaged, high-performing engineering teamExpanding AI capabilities across the organizationHelping Backpack scale technology that directly improves patient care💙 Why Join Backpack Healthcare?

    At Backpack Healthcare, your work will have purpose.

    You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible.

    You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up.

    💰 Compensation & Benefits

    Salary Range: $185,000 – $200,000, commensurate with experience

    We also offer:

    Annual performance bonus opportunityMedical, dental, and vision insurancePaid time off and company holidaysProfessional development opportunitiesA collaborative, mission-driven cultureThe opportunity to build technology that changes lives🎯 Ready to Make an Impact?

    If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you.

    Apply today and help us transform the future of mental healthcare!

    Read Less
  • Director of Technology  

    - Alexandria
    Job DescriptionJob Description🚀 Director of TechnologyLocation: Remote... Read More
    Job DescriptionJob Description🚀 Director of Technology

    Location: Remote (U.S.)
    Department: Technology
    Reports To: Executive Leadership

    Lead the Future of Technology in Mental Healthcare 💙

    At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next.

    This isn't your typical technology leadership role.

    We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance.

    If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you.

    🌟 What You'll Do

    As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution.

    💡 Lead Our Technology StrategyDevelop and execute the company's technology vision and roadmap.Partner with executive leadership to align technology investments with business goals.Guide technology decisions that support innovation, scalability, security, and long-term growth.Manage technology budgets, vendor relationships, and resource planning.Build project plans, timelines, and delivery roadmaps that keep initiatives on track.👥 Build & Lead an Exceptional Engineering TeamLead, mentor, and grow a high-performing software engineering organization.Foster a culture of innovation, collaboration, accountability, and continuous improvement.Participate directly in software development through architecture design, coding, technical reviews, and pull requests.Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence.Ensure our platforms remain secure, reliable, scalable, and high-performing.🚀 Drive Product InnovationPartner closely with business and clinical leaders to transform ideas into impactful technology solutions.Help prioritize product investments based on business value and customer impact.Lead sprint planning, roadmap execution, and delivery accountability.Incorporate customer and provider feedback into product improvements.🔒 Champion Security & ComplianceOwn Backpack's cybersecurity strategy and security roadmap.Ensure compliance with HIPAA and healthcare security standards.Lead vulnerability management, incident response planning, and security governance.Partner with auditors and third-party vendors on compliance initiatives.Promote secure software development across the engineering organization.💻 Oversee IT OperationsLead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support.Ensure employees have secure, reliable technology to do their best work.Develop policies and standards that strengthen operational excellence.🤖 Shape Our AI Future

    Artificial Intelligence is transforming healthcare—and you'll help lead that transformation.

    You'll:

    Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement.Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance.Identify automation opportunities that help our teams focus on what matters most: caring for patients.✅ What We're Looking ForRequired Experience8+ years of software engineering experience.3+ years leading engineering teams or technology organizations.Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role.Experience in high-growth SaaS, healthcare technology, or digital health environments.Proven success leading cross-functional initiatives and technical teams.Technical Expertise

    You'll bring experience with many of the following:

    Modern web application frameworksAPI development and system integrationsCloud platforms (AWS, Azure, or GCP)Relational and NoSQL databasesDevOps, CI/CD pipelines, and cloud-native architecturesInformation security and compliance frameworksAI and Large Language Model (LLM) technologiesWriting and reviewing production-quality codeLeadership Skills

    We're looking for someone who can:

    Inspire and develop technical teamsCommunicate effectively with both technical and non-technical stakeholdersBalance strategic vision with hands-on executionBuild scalable processes while remaining adaptableInfluence across departments and drive organizational change⭐ Bonus Points If You HaveHealthcare technology experienceHIPAA, HITRUST, or SOC 2 experienceTelehealth or behavioral health platform experienceStartup or high-growth company experienceExperience leading both Product and EngineeringExperience deploying AI-powered solutions into production📈 What Success Looks Like

    During your first year, you'll make a measurable impact by:

    Improving engineering delivery and predictabilityIncreasing platform reliability and reducing technical debtStrengthening our cybersecurity and compliance postureAccelerating product delivery and innovationBuilding and retaining an engaged, high-performing engineering teamExpanding AI capabilities across the organizationHelping Backpack scale technology that directly improves patient care💙 Why Join Backpack Healthcare?

    At Backpack Healthcare, your work will have purpose.

    You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible.

    You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up.

    💰 Compensation & Benefits

    Salary Range: $185,000 – $200,000, commensurate with experience

    We also offer:

    Annual performance bonus opportunityMedical, dental, and vision insurancePaid time off and company holidaysProfessional development opportunitiesA collaborative, mission-driven cultureThe opportunity to build technology that changes lives🎯 Ready to Make an Impact?

    If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you.

    Apply today and help us transform the future of mental healthcare!

    Read Less
  • Director of Technology  

    - Washington
    Job DescriptionJob Description🚀 Director of TechnologyLocation: Remote... Read More
    Job DescriptionJob Description🚀 Director of Technology

    Location: Remote (U.S.)
    Department: Technology
    Reports To: Executive Leadership

    Lead the Future of Technology in Mental Healthcare 💙

    At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next.

    This isn't your typical technology leadership role.

    We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance.

    If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you.

    🌟 What You'll Do

    As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution.

    💡 Lead Our Technology StrategyDevelop and execute the company's technology vision and roadmap.Partner with executive leadership to align technology investments with business goals.Guide technology decisions that support innovation, scalability, security, and long-term growth.Manage technology budgets, vendor relationships, and resource planning.Build project plans, timelines, and delivery roadmaps that keep initiatives on track.👥 Build & Lead an Exceptional Engineering TeamLead, mentor, and grow a high-performing software engineering organization.Foster a culture of innovation, collaboration, accountability, and continuous improvement.Participate directly in software development through architecture design, coding, technical reviews, and pull requests.Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence.Ensure our platforms remain secure, reliable, scalable, and high-performing.🚀 Drive Product InnovationPartner closely with business and clinical leaders to transform ideas into impactful technology solutions.Help prioritize product investments based on business value and customer impact.Lead sprint planning, roadmap execution, and delivery accountability.Incorporate customer and provider feedback into product improvements.🔒 Champion Security & ComplianceOwn Backpack's cybersecurity strategy and security roadmap.Ensure compliance with HIPAA and healthcare security standards.Lead vulnerability management, incident response planning, and security governance.Partner with auditors and third-party vendors on compliance initiatives.Promote secure software development across the engineering organization.💻 Oversee IT OperationsLead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support.Ensure employees have secure, reliable technology to do their best work.Develop policies and standards that strengthen operational excellence.🤖 Shape Our AI Future

    Artificial Intelligence is transforming healthcare—and you'll help lead that transformation.

    You'll:

    Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement.Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance.Identify automation opportunities that help our teams focus on what matters most: caring for patients.✅ What We're Looking ForRequired Experience8+ years of software engineering experience.3+ years leading engineering teams or technology organizations.Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role.Experience in high-growth SaaS, healthcare technology, or digital health environments.Proven success leading cross-functional initiatives and technical teams.Technical Expertise

    You'll bring experience with many of the following:

    Modern web application frameworksAPI development and system integrationsCloud platforms (AWS, Azure, or GCP)Relational and NoSQL databasesDevOps, CI/CD pipelines, and cloud-native architecturesInformation security and compliance frameworksAI and Large Language Model (LLM) technologiesWriting and reviewing production-quality codeLeadership Skills

    We're looking for someone who can:

    Inspire and develop technical teamsCommunicate effectively with both technical and non-technical stakeholdersBalance strategic vision with hands-on executionBuild scalable processes while remaining adaptableInfluence across departments and drive organizational change⭐ Bonus Points If You HaveHealthcare technology experienceHIPAA, HITRUST, or SOC 2 experienceTelehealth or behavioral health platform experienceStartup or high-growth company experienceExperience leading both Product and EngineeringExperience deploying AI-powered solutions into production📈 What Success Looks Like

    During your first year, you'll make a measurable impact by:

    Improving engineering delivery and predictabilityIncreasing platform reliability and reducing technical debtStrengthening our cybersecurity and compliance postureAccelerating product delivery and innovationBuilding and retaining an engaged, high-performing engineering teamExpanding AI capabilities across the organizationHelping Backpack scale technology that directly improves patient care💙 Why Join Backpack Healthcare?

    At Backpack Healthcare, your work will have purpose.

    You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible.

    You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up.

    💰 Compensation & Benefits

    Salary Range: $185,000 – $200,000, commensurate with experience

    We also offer:

    Annual performance bonus opportunityMedical, dental, and vision insurancePaid time off and company holidaysProfessional development opportunitiesA collaborative, mission-driven cultureThe opportunity to build technology that changes lives🎯 Ready to Make an Impact?

    If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you.

    Apply today and help us transform the future of mental healthcare!

    Read Less
  • Director of Technology  

    - Washington
    Job DescriptionJob Description🚀 Director of TechnologyLocation: Remote... Read More
    Job DescriptionJob Description🚀 Director of Technology

    Location: Remote (U.S.)
    Department: Technology
    Reports To: Executive Leadership

    Lead the Future of Technology in Mental Healthcare 💙

    At Backpack Healthcare, we're on a mission to make high-quality mental healthcare more accessible for children, adolescents, and families. Technology is at the heart of how we deliver care—and we're looking for an exceptional Director of Technology to help shape what's next.

    This isn't your typical technology leadership role.

    We're searching for a hands-on technology leader who thrives equally in the boardroom and the codebase. You'll lead our engineering organization, drive our technology strategy, oversee cyber-security and IT operations, and help build innovative AI-powered solutions that improve patient care and business performance.

    If you're passionate about building scalable products, mentoring high-performing teams, solving complex technical challenges, and making a meaningful impact in healthcare, we'd love to meet you.

    🌟 What You'll Do

    As our Director of Technology, you'll serve as the strategic and technical leader responsible for driving Backpack Healthcare's technology vision while remaining actively involved in engineering execution.

    💡 Lead Our Technology StrategyDevelop and execute the company's technology vision and roadmap.Partner with executive leadership to align technology investments with business goals.Guide technology decisions that support innovation, scalability, security, and long-term growth.Manage technology budgets, vendor relationships, and resource planning.Build project plans, timelines, and delivery roadmaps that keep initiatives on track.👥 Build & Lead an Exceptional Engineering TeamLead, mentor, and grow a high-performing software engineering organization.Foster a culture of innovation, collaboration, accountability, and continuous improvement.Participate directly in software development through architecture design, coding, technical reviews, and pull requests.Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence.Ensure our platforms remain secure, reliable, scalable, and high-performing.🚀 Drive Product InnovationPartner closely with business and clinical leaders to transform ideas into impactful technology solutions.Help prioritize product investments based on business value and customer impact.Lead sprint planning, roadmap execution, and delivery accountability.Incorporate customer and provider feedback into product improvements.🔒 Champion Security & ComplianceOwn Backpack's cybersecurity strategy and security roadmap.Ensure compliance with HIPAA and healthcare security standards.Lead vulnerability management, incident response planning, and security governance.Partner with auditors and third-party vendors on compliance initiatives.Promote secure software development across the engineering organization.💻 Oversee IT OperationsLead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support.Ensure employees have secure, reliable technology to do their best work.Develop policies and standards that strengthen operational excellence.🤖 Shape Our AI Future

    Artificial Intelligence is transforming healthcare—and you'll help lead that transformation.

    You'll:

    Evaluate and implement AI solutions that improve clinical care, operational efficiency, and patient engagement.Design and build innovative AI-powered products while ensuring responsible governance and healthcare compliance.Identify automation opportunities that help our teams focus on what matters most: caring for patients.✅ What We're Looking ForRequired Experience8+ years of software engineering experience.3+ years leading engineering teams or technology organizations.Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role.Experience in high-growth SaaS, healthcare technology, or digital health environments.Proven success leading cross-functional initiatives and technical teams.Technical Expertise

    You'll bring experience with many of the following:

    Modern web application frameworksAPI development and system integrationsCloud platforms (AWS, Azure, or GCP)Relational and NoSQL databasesDevOps, CI/CD pipelines, and cloud-native architecturesInformation security and compliance frameworksAI and Large Language Model (LLM) technologiesWriting and reviewing production-quality codeLeadership Skills

    We're looking for someone who can:

    Inspire and develop technical teamsCommunicate effectively with both technical and non-technical stakeholdersBalance strategic vision with hands-on executionBuild scalable processes while remaining adaptableInfluence across departments and drive organizational change⭐ Bonus Points If You HaveHealthcare technology experienceHIPAA, HITRUST, or SOC 2 experienceTelehealth or behavioral health platform experienceStartup or high-growth company experienceExperience leading both Product and EngineeringExperience deploying AI-powered solutions into production📈 What Success Looks Like

    During your first year, you'll make a measurable impact by:

    Improving engineering delivery and predictabilityIncreasing platform reliability and reducing technical debtStrengthening our cybersecurity and compliance postureAccelerating product delivery and innovationBuilding and retaining an engaged, high-performing engineering teamExpanding AI capabilities across the organizationHelping Backpack scale technology that directly improves patient care💙 Why Join Backpack Healthcare?

    At Backpack Healthcare, your work will have purpose.

    You'll help build technology that expands access to mental healthcare, improves patient outcomes, and supports the clinicians who make that care possible.

    You'll work alongside mission-driven leaders who believe in innovation, collaboration, and continuous improvement—and you'll have the opportunity to shape the future of healthcare technology from the ground up.

    💰 Compensation & Benefits

    Salary Range: $185,000 – $200,000, commensurate with experience

    We also offer:

    Annual performance bonus opportunityMedical, dental, and vision insurancePaid time off and company holidaysProfessional development opportunitiesA collaborative, mission-driven cultureThe opportunity to build technology that changes lives🎯 Ready to Make an Impact?

    If you're a visionary technology leader who enjoys rolling up your sleeves, solving meaningful problems, and building products that improve lives, we'd love to hear from you.

    Apply today and help us transform the future of mental healthcare!

    Read Less

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