The job purpose of the Restaurant Manager is in the restaurant operations and service; oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Special emphasis to be placed on kitchen management, food quality, and cost controls.
Activities & Responsibilities:
Serve as subject matter expert for operationsModel hospitality with all who come in contact with our restaurantCommunicate effectively, share ideas, and take a positive approach to all situationsManage and facilitate daily operations of the restaurantAchieve company objectives in sales, service, quality, and appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.Think critically to resolve issues as they happen in real time; think proactively to spot potential issues before they ariseMake employment and termination decisions (Owner to be fully briefed before final decision).Continually strive to develop your staff in all areas of managerial and professional development.Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.Ensure that all products are received in the correct unit count and condition and that deliveries are performed per the restaurant’s receiving policies and procedures.Perform weekly assessments and provide feedback regarding current Team Member behaviorSchedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.Lead by example on holding all Team Members to policy standards, ex. Timeliness, grooming, cell phones, uniforms, etc. Partner with HR as needed.Teach, train, and coach all Team Members to policy standards, as listed aboveFully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests.Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time." Read LessResponsibilities and Qualifications
Positive attitude and excellent communication and interpersonal skills.Proven experience in a customer service role is an advantage.Good mathematical skills.Create and maintain a positive work environmentCommunicate with customers and take their ordersOperate registers and perform general checkout functionsGenerate reliable and accurate cash and receipt handlingLearn the POS system and be accountable for your register.Earn Tips biweekly; shared POOL TIPSWe are looking forward to receiving your application. Thank you.
Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time." Read LessJob purpose of Shift Supervisor in the restaurant operations and service; ensure that orders are accurately prepared and delivered timely according to company standards. Assist with ordering supplies; ensure that guest checks are handled accurately, efficiently and in compliance with company policies and procedures.
Ensure That Restaurant is Fully Set Up for BusinessCash tray has been initialized/ finalized for the dayStorefront is clean and looks presentable/ready for serviceMusic turned on at appropriate level throughout shift depending on noise levelEnsure Servers Side work list is posted & stations are fully stocked with proper supplies (POS, Togo, expo window, host stand, any promos.Effective Communication with Team-Daily specials (soups, drink, food, etc.) have been communicated to team and written on specials board
-Successfully implements cashier cuts in a timely fashion to ensure restaurant is maximizing labor dollars in conjunction with business demand
-Ensure all food coming out of kitchen is to standards, adequate portioning and presentation while communicating to BOH team when food needs extra attention
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
--Consistently creates a teamwork atmosphere with hands on leadership and responsibility throughout shift
-Aware, monitors and reacts to business fluctuation in that service is smooth and seamless
-Can handle conflicts between employees if they arise and come to a positive solution for the team to efficiently run the business.
-Can perform all discounts, comps and voids MUST be done according to company policy
-Can perform proper cash handling procedures are followed according to company policy
Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time." Read LessJob Summary
We are seeking a friendly and hard-working Cashier to join our team! As a Cashier, you will ring up sales, take payments, and issue receipts. You will provide excellent customer service by ensuring all transactions run smoothly. The ideal candidate will have previous experience in customer service and knowledge of cash register operation.
Responsibilities
Qualifications
High School Diploma or equivalentAbility to read, count, write, and communicate clearly and effectivelyUnderstanding of sales techniques and best practices in customer serviceWillingness to work well in a team environmentAbility to quickly and accurately work a registerWillingness to work a flexible scheduleCompany DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time."Company DescriptionWe are a fast paced restaurant serving Jamaican style of food. We thrive in our mission: "Back A Yard's mission is to enrich the lives of our guests, our employees, and owners. We do this through superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and training a staff capable of delivering an exceptional dining experience to every customer, every time." Read Less