Job DescriptionJob DescriptionBenefits:
Employee discounts
Position Summary:
The Assistant School Manager supports the School Director and Franchisee in the schools daily operations. This role works with customers, liaises with students and the parents of young students, and helps to carry out administrative functions in the areas of inventory control, processing sales, billing, and generating reports.
Essential Duties and Responsibilities:
Specific duties and responsibilities may include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position.
Sales:
Assists School Director with lead generation to identify and develop new sales opportunities through digital engagement, follow-up communication, and calls to current and prospective customers.
Provides suggestions for ways to improve engagement and sales.
Stays abreast of the Bach to Rock curriculum, pricing, rules, and regulations.
Administers daily renewals, billing, enrollments, and schedule changes.
Supports and may act as a back up to school management in approving payroll hours, billing, collections, and retail sales; inventory control maintaining product levels appropriately.
Shares responsibility for maintaining a clean, organized, and compliant school and its equipment; helps with simple repairs as needed.
Coordinates and attends local events to promote Bach to Rock and prospect for students.
Basic understanding of sales and customer service practices.
Administration
Safeguards the arrival and departure of students.
Provides information to parents and students.
Ensures a high standard of teaching.
In conjunction with school management, assists with the scheduling of classes, staff, faculty, and students through the Harmony Gateway System* (Bach to Rocks scheduling, and time-tracking system); this includes the logistics of class schedules, camps, and lessons.
Ensures teachers are using the approved school curriculum and assigning homework where appropriate.
If qualified, may be requested to teach private lessons.
Marketing
Responsible for assisting school management with planned marketing activities.
Markets to customers and prospects utilizing iContact and social media platforms.
Facilities Management
Responsible for the timely opening and closing of the school.
Shares responsibility for the safe use and maintenance of all equipment; maintains on-site computer system and phone system as necessary.
Responsible for maintaining a clean, organized, and compliant school and its music equipment.
Completes simple repairs as needed.
Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and abilities required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A strong interest in music and music education.
Musical training beyond amateur level in at least one instrument is preferred but not required.
Ability to interface successfully with the public.
Strong interpersonal skills to facilitate good working relationships with faculty and staff.
Ability to create and maintain positive relations with current and prospective customers.
Communicate effectively with diverse population.
Ability to be an efficient and effective problem-solver without the guidance of school management.
Effective time management and organizational skills.
Ability to operate basic office equipment, i.e. phone, copiers, scanners, and computers.
Adaptable to changes in the workplace.
Ability to work as a team player.
Ability to use all relevant computer software and to learn Bach to Rocks specialized systems.
Education and Experience
Must have a high school diploma or GED.
Bachelors degree from an accredited university in a related field is preferred. (i.e., business, management, marketing, music, etc.)
Proficient in Microsoft Office.
Record-keeping and time-tracking experience is a plus.
Administrative experience is preferred.
Some experience in a sales, marketing, or communications role is preferred.
Must be proficient in English speaking, reading, and writing skills.
Physical Demands
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to work up to 40 hours per week. (This role may be subject to overtime upon the supervisors request).
Must be able to work during the Companys normal business hours that include evenings and weekends.
Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach.
Ability to list and carry at least 45 lbs. (Musical instruments, amps and furniture).
Able to attend scheduled off-site Bach to Rock events during day, nights, and weekends.
Able to drive a small cargo van. (Possess a valid drivers license).
The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities,
and skills required of personnel. Bach to Rock reserves the right to modify this Job Description in its sole discretion.
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