Merchandising reports discrepancies and execution issues to immediate supervisor Implements and coordinates promotional displays, seasonal transitions, and new product launches within assigned categories, working with retail associates and/or booksellers and logistics teams; follows corporate directives and merchandising guidelines to ensure consistent execution Supports operational management in maintaining customer service standards specific to brand requirements; provides coaching support, brand expertise, and product knowledge to enhance customer experiences while educating customers on product features and benefits to support sales goals through active engagement and product demonstration Assists with and coordinates category-specific ordering, receiving, return and markdown activities including product placement, price verification, and inventory accuracy, working with retail associates and/or booksellers and logistics teams; processes category-related documentation and communicates issues to management Maintains proficiency in inventory management systems and manages category reporting; updates product information and tracks category performance metrics; conducts category assessments, inventory counts, and promotional setup while providing feedback on execution challenges and customer response to category initiatives to immediate supervisor or corporate merchandising team Assists in delivering training to new associates on category-specific procedures, product knowledge, and brand standards following established training protocols; provides hands-on support and guidance during category-related tasks Monitors category compliance with safety and operational standards; ensures proper handling, storage, and presentation of category products according to established procedures Reporting Relationship in smaller revenue locations, this role functions independently under the Director of Operations The Merchandising an associate degree in Business, Marketing, Merchandising, or related field can count for 1 of the 3-year requirement Specialized Training: Knowledge of category management principles, visual merchandising techniques, and retail analytics Understanding of brand standards, product positioning, and inventory management systems Experience managing the type of category/concept/brand to which the role is assigned Specialized Skillset/Competencies/Traits: Strong attention to detail with ability to follow merchandising directives and maintain consistent product presentation standards while identifying and reporting execution issues Good organizational and time management skills with ability to prioritize category tasks and coordinate with team members to ensure operational efficiency Effective communication skills with ability to assist customers, work collaboratively with associates, and provide clear feedback to management on category-related matters Demonstrated reliability in executing routine tasks with proven ability to learn product knowledge and maintain category standards consistently Basic understanding of visual merchandising principles with capability to implement merchandising updates and maintain appealing product displays according to corporate guidelines Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").
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