Overview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
5-7 years of experience in the property management industry2+ years of experience as a community/property managerDemonstrated ability to diffuse and respond to resident concerns, avoiding escalation.Proven effective and efficient leadership experience.Knowledge of LIHTC and Tax Credit qualifications required.Strong interpersonal, verbal, and written communication skillsCapacity to interact effectively with senior executives.Ability to work well under time and other constraints.Professional presentation and appearanceFamiliarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and emailKey Accountabilities
Resident Relations + Customer Service Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.Implement a system for providing all necessary services to residents, including the immediate acknowledgment and prompt action to correct complaints.Serve as advocate for residents by effectively communicating concerns to senior leadership.Function as a resource center for residents on all things that affect and may disturb their community-living experience.Responsible for all resident events and retention programsRefer residents as necessary to appropriate services and agencies that offer assistance.Maintain a secure, confidential file for each resident.Fiduciary At all times, must understand the current financial health of the assigned community by regularly reviewing the community budget comparison.Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue.Manage and execute all budgets, rent rolls, projections, and occupancy goals.Implement a system to achieve 0% rent delinquency.Prepare and produce monthly reports and financials in an accurate and timely fashion.With Regional Manager, prepare the Property Annual Operating BudgetPrepare and submit subsidy vouchers (when applicable)Oversee large capital projects and communicate between multiple departments (when applicable)Staff Leadership Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.Coordinate and oversee on-site operations, including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc., to ensure smooth operations of the property.Promote high-performing team execution through regular feedback, training, and development.Empower collaboration and inclusivity, building trust and transparency.Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners, and team members.Regularly assess employee performance through on-the-spot feedback and the performance review processRecognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations.Respond to any team member's concern, maintenance condition, resident problem, breach of security, and/or emergency.Create and supervise the schedules of all personnel to ensure maximum operational efficiency.Ensure the community's curb appeal is immaculate at all times.Adherence to Property Management Rules, Regulations, and Guidelines Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Meet compliance and eligibility requirements as established by the appropriate local, state, and/or federal agencies.Ensure proper procedures are followed as detailed in the employee and management handbooks.Respond to any potential housing violations and liability concerns regarding the community.Seek approval and guidance from the Regional Manager within specified parameters.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.Frequent sitting and walking.Travel within the region and to other business offices and events via airline, train, and automobile.Repetitive use of the computer, keyboard, mouse, and phone.Reading, comprehending, writing, performing calculations, and communicating verbally.May work in an elevated site, may walk on uneven ground.Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Compensation Range
Compensation Range$65,000—$71,400 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities' homes, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role
The Regional Maintenance Supervisor is a critical contributor to our success in achieving our Corporate Purpose, living our Mission, and honoring our Core Values. The Regional Maintenance Supervisor fosters a high company morale and culture that results in the retention and attraction of top talent. This role impacts every maintenance team member within their assigned portfolio from their very first days with our company through the progression of their career with us. This role supports our brand, helps build our reputation, focuses our efforts on consistently achieving excellence, and enhances the service we bring to our residents, guests, associates, and our properties. This role heightens our ability to grow by recommending and executing upon constant innovative improvements to the management platform with a focus on improving overall maintenance operations.
The Regional Maintenance Supervisor is a subject matter expert and experienced leader who excels in a fast-paced, agile, affordable housing environment. This role demands superior problem solving, leadership, and unwavering follow-through.
The successful Supervisor will contribute to the immediate needs of the property by aiding in managing TURNs to minimize property vacancies. They will also aid properties with work order support to ensure maintenance tickets are being closed in accordance with company guidelines.
In exercising their responsibilities, they must promote an atmosphere necessary to support the greatest possible satisfaction and well-being of all individuals associated with the properties, including fellow team members and residents, and consistent with the goals and objectives of the Company and property owners.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
Qualifications
Ability to supervise employed staff.Demonstrated outstanding verbal, written, multi-tasking, and presentation skills.Must have the ability to work independently with minimal supervision.Demonstrated knowledge and skills in operating and maintaining year-round programs and facilities.Willingness to offer quality internal and external customer service, to assist, and to enhance company guidelines and initiatives.Possess strong organizational skills and the ability to prioritize work to meet company goals and objectives.Ability and willingness to travel to various locations within the US for purposes of associate training, property inspections, and property acquisitions/dispositions.Familiarization with Microsoft systems and applications.A minimum of (5) five years' experience in the property management, hospitality, or construction management fields with demonstrated work experience in the areas of maintenance operations.Demonstrated experience in personnel management, proven leadership, and interpersonal skills.Proficient understanding of the construction industry, terminology, codes, documentation, and building performance issues.Advanced working knowledge of the following software programs: Microsoft Office (Word, Excel, PowerPoint, Outlook) and Office 365.Aptitude for undertaking administrative tasks such as reporting, budgeting, and working with spreadsheets, etc.Be detail-oriented, cost-conscious, and reliable to meet deadlines.Adept at mathematical calculations, equations, and spreadsheet analysis.Exhibit strong organizational skills, excellent training ability,Exhibit superior business judgment and acumen, with an acute concern for customer satisfaction. A strong sense of fairness and integrity.Position Requirements
Functions as the Maintenance Supervisor at various communities to which assigned.Manage all building services and preventative maintenance programs consistent with industry best practice, Avanath's Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA's Codes/regulations.Supervise the day-to-day operations, including but not limited to heating, ventilating, air conditioning (HVAC); plumbing and piping; fire protection; building automation and maintenance systems; and general building maintenance and troubleshooting.Prioritize and schedule maintenance work, assuring quality of work consistent with Avanath's standards. Manage the Maintenance Technicians to ensure all service requests are completed within Avanath standards and are appropriately and accurately documented.Manage facilities budgets, using appropriate business software.Review completed work to verify conformance to standards or repair requirements.Ensure all emergencies, routine maintenance/repairs are carried out in a timely and professional manner.Respond promptly and effectively to all safety/risk-management-related issues at the property.Review completed work orders for accuracy of labor hours, materials' cost, and track recurring equipment failures.Conduct regular inspection tours of buildings, interior common areas, and the exterior of the property, equipment, and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary repairs.Prepare written reports on inspections, advising other building users as appropriate.Provide recommendations for dealing with problems noticed in inspections. Oversee and supervise "Turn" preparation of vacated units, ensuring timely completion.Inspect vacant units after repairs and maintenance work have been completed to determine the quality of work performed and readiness for occupancy.Manage the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level, and working directly with Community Manager to maintain inventory of parts, tools, and supplies within budget.Maintain shop appearance and all mechanical, supply, electrical, and storage facilities on site.Ensure proper maintenance of equipment to ensure warranty compliance and extend its useful life.Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the Community Manager or the Regional Manager.Coordinate deliveries, schedules, and performance of all facility-related vendors.Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are enforced.Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks, and protocols for key management and security.Effectively implement standard operating procedures and preventive maintenance programs according to Avanath's standards.Take part in emergency preparedness planning and act as essential personnel in emergencies.Escalate unique or urgent repairs/replacements to the Community Manager and Director of Building Services.Maintain records on all major systems, including maintenance manuals, manufacturer's cut sheets, warranties, and equipment specifications.Work closely with the Community Manager and Director of Building Services to manage, formulate, and track facilities and capital budget.Hire, train, and develop Maintenance team members, holding them accountable for delivering a high level of service.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.Frequent sitting and walking.Travel within the region and to other business offices and events via airline, train, and automobile.Repetitive use of the computer, keyboard, mouse, and phone.Reading, comprehending, writing, performing calculations, and communicating verbally.May work in an elevated site, may walk on uneven ground.Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!Growth is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.Diversity & Inclusion
Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of 's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
Respectful communication and cooperation between all employees.Teamwork and employee participation, permitting the representation of all groups and employee perspectives.Work/life balance through flexible work schedules to accommodate employees' varying needs.Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.#PNW
Compensation Range
Compensation Range$38—$41 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities' homes, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role
The Regional Maintenance Supervisor is a critical contributor to our success in achieving our Corporate Purpose, living our Mission, and honoring our Core Values. The Regional Maintenance Supervisor fosters a high company morale and culture that results in the retention and attraction of top talent. This role impacts every maintenance team member within their assigned portfolio from their very first days with our company through the progression of their career with us. This role supports our brand, helps build our reputation, focuses our efforts on consistently achieving excellence, and enhances the service we bring to our residents, guests, associates, and our properties. This role heightens our ability to grow by recommending and executing upon constant innovative improvements to the management platform with a focus on improving overall maintenance operations.
The Regional Maintenance Supervisor is a subject matter expert and experienced leader who excels in a fast-paced, agile, affordable housing environment. This role demands superior problem solving, leadership, and unwavering follow-through.
The successful Supervisor will contribute to the immediate needs of the property by aiding in managing TURNs to minimize property vacancies. They will also aid properties with work order support to ensure maintenance tickets are being closed in accordance with company guidelines.
In exercising their responsibilities, they must promote an atmosphere necessary to support the greatest possible satisfaction and well-being of all individuals associated with the properties, including fellow team members and residents, and consistent with the goals and objectives of the Company and property owners.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
Qualifications
Ability to supervise employed staff.Demonstrated outstanding verbal, written, multi-tasking, and presentation skills.Must have the ability to work independently with minimal supervision.Demonstrated knowledge and skills in operating and maintaining year-round programs and facilities.Willingness to offer quality internal and external customer service, to assist, and to enhance company guidelines and initiatives.Possess strong organizational skills and the ability to prioritize work to meet company goals and objectives.Ability and willingness to travel to various locations within the US for purposes of associate training, property inspections, and property acquisitions/dispositions.Familiarization with Microsoft systems and applications.A minimum of (5) five years' experience in the property management, hospitality, or construction management fields with demonstrated work experience in the areas of maintenance operations.Demonstrated experience in personnel management, proven leadership, and interpersonal skills.Proficient understanding of the construction industry, terminology, codes, documentation, and building performance issues.Advanced working knowledge of the following software programs: Microsoft Office (Word, Excel, PowerPoint, Outlook) and Office 365.Aptitude for undertaking administrative tasks such as reporting, budgeting, and working with spreadsheets, etc.Be detail-oriented, cost-conscious, and reliable to meet deadlines.Adept at mathematical calculations, equations, and spreadsheet analysis.Exhibit strong organizational skills, excellent training ability,Exhibit superior business judgment and acumen, with an acute concern for customer satisfaction. A strong sense of fairness and integrity.Position Requirements
Functions as the Maintenance Supervisor at various communities to which assigned.Manage all building services and preventative maintenance programs consistent with industry best practice, Avanath's Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA's Codes/regulations.Supervise the day-to-day operations, including but not limited to heating, ventilating, air conditioning (HVAC); plumbing and piping; fire protection; building automation and maintenance systems; and general building maintenance and troubleshooting.Prioritize and schedule maintenance work, assuring quality of work consistent with Avanath's standards. Manage the Maintenance Technicians to ensure all service requests are completed within Avanath standards and are appropriately and accurately documented.Manage facilities budgets, using appropriate business software.Review completed work to verify conformance to standards or repair requirements.Ensure all emergencies, routine maintenance/repairs are carried out in a timely and professional manner.Respond promptly and effectively to all safety/risk-management-related issues at the property.Review completed work orders for accuracy of labor hours, materials' cost, and track recurring equipment failures.Conduct regular inspection tours of buildings, interior common areas, and the exterior of the property, equipment, and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary repairs.Prepare written reports on inspections, advising other building users as appropriate.Provide recommendations for dealing with problems noticed in inspections. Oversee and supervise "Turn" preparation of vacated units, ensuring timely completion.Inspect vacant units after repairs and maintenance work have been completed to determine the quality of work performed and readiness for occupancy.Manage the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level, and working directly with Community Manager to maintain inventory of parts, tools, and supplies within budget.Maintain shop appearance and all mechanical, supply, electrical, and storage facilities on site.Ensure proper maintenance of equipment to ensure warranty compliance and extend its useful life.Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the Community Manager or the Regional Manager.Coordinate deliveries, schedules, and performance of all facility-related vendors.Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are enforced.Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks, and protocols for key management and security.Effectively implement standard operating procedures and preventive maintenance programs according to Avanath's standards.Take part in emergency preparedness planning and act as essential personnel in emergencies.Escalate unique or urgent repairs/replacements to the Community Manager and Director of Building Services.Maintain records on all major systems, including maintenance manuals, manufacturer's cut sheets, warranties, and equipment specifications.Work closely with the Community Manager and Director of Building Services to manage, formulate, and track facilities and capital budget.Hire, train, and develop Maintenance team members, holding them accountable for delivering a high level of service.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.Frequent sitting and walking.Travel within the region and to other business offices and events via airline, train, and automobile.Repetitive use of the computer, keyboard, mouse, and phone.Reading, comprehending, writing, performing calculations, and communicating verbally.May work in an elevated site, may walk on uneven ground.Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!Growth is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.Diversity & Inclusion
Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of 's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
Respectful communication and cooperation between all employees.Teamwork and employee participation, permitting the representation of all groups and employee perspectives.Work/life balance through flexible work schedules to accommodate employees' varying needs.Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.#PNW
Compensation Range
Compensation Range$38—$41 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Compensation Range
Compensation Range$20—$23 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Compensation Range
Compensation Range$20—$23 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
#PNW
Compensation Range
Compensation Range$22.66—$22.66 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
#NC
Compensation Range
Compensation Range$22.66—$22.66 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Compensation Range
Compensation Range$25—$25 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities' home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes but is not limited to seeking resources throughout the organization via the organization's support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
2 years of multifamily maintenance experience is highly desired.Hands-on maintenance skills, including plumbing, electrical, general carpentry, HVAC, appliances, pools, etc.EPA Type II or Universal certification is highly desired; CPO is a plus.Availability to be on-call to address any emergencies.Reliable Transportation.A positive attitude and the desire to learn and develop your skills.Superior customer service and verbal communication skills.Able to work both independently and as a member of a team.Basic computer knowledge, Windows (Word, Excel), internet, and e-mail.Key Accountabilities
+ Customer Service and Maintenance
Provides exceptional customer service with every Interaction and delivers high-quality maintenance service.Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.Completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.+ Adherence to Property Management Rules, Regulations, and Guidelines
Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s).Complies with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.+ Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.May be required to report to work during inclement weather conditions.Frequent standing and walking.Reading, comprehending, writing, performing calculations, and communicating verbally.May work in an elevated site, may walk on uneven ground.Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.Maybe required to travel to sister communities to provide maintenance support.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
#BAY #BH
Compensation Range
Compensation Range$24—$24 USD Read LessOverview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.
The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.Qualifications
Passion for providing exceptional customer service.2+ years of sales and/or customer relations experienceLow-income housing and tax credit experience is highly desired.Bilingual (English & Spanish) highly desired.Thrives in a fast-paced environment.Flexible schedule that may include evenings and weekends.Solid computer knowledge, Windows (Word, Excel), internet, and e-mailWorking knowledge of Yardi Voyager Property Management softwareKey Accountabilities
Customer Service & SalesAt all times, regardless, provides A+ customer service.Greet and qualify all prospects.Record all telephone and in-person visits on guest cards.Inspect models and available "market-ready", communicate related service needs to Community Manager.Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.Update availability report, process applications for approvals.Ensure the apartment is ready for the resident to move in on the agreed date.Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.Assist in monitoring renewals. Distribute and follow up on renewal notices.AdministrativeAccept rental payments.Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.Maintain current resident files.Distribute all company or community-issued notices.Maintain accurate monthly commission records on leases and renewals for bonus purposes.Assist the management team with other various tasks as required.Consistently implement policies of the community.Resident RetentionReceive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.Maintain open communication with Community Manager and Maintenance Supervisor.Contribute to the cleanliness and curb appeal of the community on a continuing basis.Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.Adherence to Property Management Rules, Regulations, and GuidelinesConduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.Physical Demands & Working Conditions
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. Frequent sitting and walkingRepetitive use of the computer, keyboard, mouse, and phoneReading, comprehending, writing, performing calculations, and communicating verbally. May work in an elevated site, may walk on uneven ground. Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
We offer:
Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
+ Respectful communication and cooperation between all employees.
+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
+ Work/life balance through flexible work schedules to accommodate employees' varying needs.
+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Compensation Range
Compensation Range$24—$24 USD Read Less