Job DescriptionJob Description
Description:Up your game! Pilson will assist in paying for your automotive technician education and training
programs.
Got tools? Pilson will purchase your own tools to use. Requirements:Summary/Objective:
Up to $6,000.00 depending upon education and experience. The Automotive Technician is responsible for performing repairs and service on customer and
dealership vehicles within management's guidelines for productivity, safety, and efficiency.
Essential Job Functions:Review vehicle history and any factory bulletins that apply to vehicle make and model,
paying special attention to outstanding campaigns.Complete system diagnostics and automotive trouble shooting and testing.Report required vehicle work to management for approval.Make notes regarding proposed and additional work on hard copy or technician terminal.Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.Help team members with customer retention and provide daily status report.Perform various vehicle repairs after approval and receipt of parts.Test drive vehicles as necessary to diagnose and verify repair. Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.Participate in continuing education and maintain training and/or certification records.Keep work areas clean and maintain good condition of personal and shop tools.Other duties as assigned by management.Knowledge, Skills, and Ability Requirements: Technical Skills: Strong understanding of automotive systems and components,
including engines, transmissions, brakes, electrical systems, and computerized
diagnostics. Must be skilled in using diagnostic equipment and tools to identify and
repair mechanical issues. Communication Skills: Must have effective verbal and written communication to interact
with customers, explain repairs, and collaborate with other members of the service team. Problem-Solving Abilities: Must be able to troubleshoot and diagnose complex
automotive issues and determine the most effective repair solutions. The automotive
technician should be adept at analyzing symptoms, conducting tests, and identifying root
causes of problems. Attention to Detail: Precision is critical in automotive repair to ensure that tasks are
performed correctly and safely. The technician must pay close attention to detail when
following manufacturer guidelines, adjusting components, and testing repairs. Customer Service Orientated: The automotive technician will interact directly with
customers, especially when discussing repairs or providing estimates. A customer-
focused attitude and the ability to address concerns professionally will enhance the
overall service experience. Adherence to Safety Standards: The automotive technician must prioritize safety in all
aspects of their work, including following proper procedures, handling hazardous
materials responsibly, and using personal protective equipment as needed.Preferred Education/Experience:
Preferred college, community college, or automotive technician training program, vocational
school, training, or combination thereof; or, one year certificate from college, technical school, or
factory apprentice program; or three to six months related experience and/or training; or
equivalent combination of education and experience.
May consider high school diploma or equivalent, alongside automotive work experience, and
automotive training.
This is not an apprenticeship.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to work near moving
mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical
shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat
(non-weather). The employee is occasionally exposed to wet or humid conditions (non-
weather); work in high, precarious places and toxic or caustic chemicals.
The noise level in the work environment is usually very loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to
100 pounds and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include Close vision, Depth perception and Ability to
adjust focus. While performing the duties of this Job, the employee is regularly required to
stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and
taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The
employee is occasionally required to sit and climb or balance.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
PI4a5a45176236-25405-34234201
Job DescriptionJob Description
Description:Summary/Objective:The Technician is responsible for performing repair and service on customer and dealership vehicles within management's guidelines for productivity, safety and efficiency.
Essential Job Functions:Review vehicle history and any factory bulletins that apply to vehicle make and model, paying special attention to outstanding campaigns.Complete system diagnostics and automotive trouble shooting and testingReport required vehicle work to management for approval.Make notes regarding proposed and additional work on hard copy or technician terminal.Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.Help team members with customer retention and provide daily status report.Perform various vehicle repairs after approval and receipt of parts.Test drive vehicles as necessary to diagnose and verify repair.Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.Participate in continuing education and maintain training and/or certification records.Keep work areas clean and maintain good condition of personal and shop tools.Other duties as assigned by management.
Requirements:Knowledge, Skills and Ability Requirements:Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Interpersonal - Listens to others without interrupting.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.Dependability - Completes tasks on time or notifies appropriate person with an alternate plan.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Language Ability - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Math Ability - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Preferred Education/Experience:One year certificate from college, technical school or factory apprentice program; or three to six months related experience and/or training; or equivalent combination of education and experience.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat (non-weather). The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places and toxic or caustic chemicals.The noise level in the work environment is usually very loud.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI3ceb0afb9cd7-25405-36842036
Job DescriptionJob Description
Description:Summary/Objective:Sell new and used vehicles.
Essential Job Functions:Greets customer on sales floor and determines make, type, and quality of vehicle desired.Explains features and demonstrates operation of vehicle in showroom or on road.Suggests optional equipment for customer to purchase.Computes and quotes sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.Prepares sales slip or sales contract.Receives payment or obtains credit authorization.Arranges for delivery and registration of vehicle.Researches availability of models and optional equipment using computer database.Various other duties as assignedRequirements:Knowledge, Skills and Ability Requirements:Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition.Cost Consciousness - Contributes to profits and revenue.Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Attendance/Punctuality - Is consistently at work and on time.Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Language Ability:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Math Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Preferred Education/Experience:Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI7cb6efd5077c-25405-36439535
Job DescriptionJob Description
Description:The Parts Advisor supports the daily operations of the Parts Department, assisting customers, processing orders, and ensuring efficient inventory management.
Essential Job FunctionsAssist customers with parts orders and inquiries.Look up parts using the catalog system.Process invoices, receipts, and order paperwork.Manage shipping, receiving, and parts storage.Maintain organized and clean parts area.Handle warranty parts and special tool inventory.Cut keys and assist with parts deliveries.Perform other duties as assigned.QualificationsHigh school diploma or GED required.1-3 months of related experience preferred.Strong customer service and communication skills.Ability to calculate discounts and percentages.Basic understanding of inventory processes.Comfortable working with computers and catalog software.Work EnvironmentRegular exposure to moving mechanical parts.Occasionally exposed to wet/humid conditions.Moderate noise level.Reasonable accommodations will be made for individuals with disabilities.Physical DemandsRegularly lift/move up to 25 pounds, occasionally up to 50 pounds.Frequent standing, walking, reaching, and handling parts.Occasionally required to climb, stoop, kneel, or crawl.Compensation & Benefits:The employee will be paid an hourly wage of $16.00 - $20.00 per hour. Starting pay is determined based on factors such as experience, qualifications, skills, education, and geographic location.Benefits: Comprehensive benefits package including health insurance, dental insurance, vision insurance, 401(k) with company match, paid time off, and employee discounts.Performance-Based Bonus:The employee may be eligible for a discretionary performance-based bonus, determined by individual and company performance. Bonus eligibility is based on key performance metrics, including goal achievement, work quality, and overall contribution. Bonuses are not guaranteed and are awarded at the employer's discretion. The employee must be actively employed and in good standing at the time of payment.
Requirements:Physical DemandsRegularly lift/move up to 25 pounds, occasionally up to 50 pounds.Frequent standing, walking, reaching, and handling parts.Occasionally required to climb, stoop, kneel, or crawl.
Compensation details: 16-20 Hourly Wage
PIec9932965c8e-25405-37182222
Job DescriptionJob Description
Description:Summary/Objective:Sell new and used vehicles.Essential Job Functions:Greets customer on sales floor and determines make, type, and quality of vehicle desired.Explains features and demonstrates operation of vehicle in showroom or on road.Suggests optional equipment for customer to purchase.Computes and quotes sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.Prepares sales slip or sales contract.Receives payment or obtains credit authorization.Arranges for delivery and registration of vehicle.Researches availability of models and optional equipment using computer database.Various other duties as assignedCompensation & Benefits:
This is a salaried position paying $33,000.00 - $49,920.00 annually. Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area.
Additionally, this position is eligible to receive commission as part of the compensation package. Potential commission varies based on individual performance metrics and role-specific targets.
We're proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:Health Insurance, Dental, & Vision Insurance Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance AFLAC – Supplemental insurance offerings available to employees Employee-Structured Pricing for New and Used Vehicles (full-time employees only)Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities. Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us! Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Employee Assistance Program – unlimited phone access to legal, financial, and work-life services Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!Jump into the driver's seat of your career and apply today! EEO/AA Requirements:Knowledge, Skills and Ability Requirements:Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Business Acumen - Displays orientation to profitability; Demonstrates knowledge of market and competition.Cost Consciousness - Contributes to profits and revenue.Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Attendance/Punctuality - Is consistently at work and on time.Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Language Ability:Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Math Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Preferred Education/Experience:Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.The noise level in the work environment is usually moderate.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI48d9bc5ea95d-25405-35890799
Job DescriptionJob Description
Description:Required Experience Levels:- One-year certificate from a college or technical school, or three to six months of related experience. - Equivalent experience in customer service or automotive service coordination is acceptable.
Unique Factors Impacting Compensation:- Direct impact on customer satisfaction and retention. - Requires balancing customer expectations with service department capabilities. - Competitive market for skilled service advisors in rural areas.
Local Market Data (Mattoon, IL Area):- Lower percentile: $38,000/year - Median: $50,000/year - Upper percentile: $65,000/year (including commissions and incentives)
National Market Data:- Lower percentile: $40,000/year - Median: $55,000/year - Upper percentile: $70,000/year (including commissions and incentives)
Recommended Salary Range:- Base Salary: $45,000 - $55,000/year - Incentives: Opportunity for performance-based bonuses, potentially adding $10,000 - $15,000 annually.
Actionable Recommendations:- Develop a structured incentive program tied to customer satisfaction metrics and revenue generated by services sold. - Provide ongoing training to enhance technical knowledge and customer service skills. - Implement performance reviews every six months to assess effectiveness and adjust compensation as needed. - Use customer feedback to refine service processes and improve overall satisfaction.
Requirements:Primary Responsibilities:- Consult with customers regarding their vehicle service needs, providing detailed explanations of required and recommended services. - Schedule service appointments, optimizing technician availability and ensuring timely workflow. - Coordinate service work with technicians, ensuring it is completed accurately and on time. - Manage customer communications, including updates on service progress and costs. - Support the service department with administrative and operational tasks as assigned.
Skill Sets:- Strong customer service and communication skills, including the ability to handle difficult situations professionally. - Effective time management and organizational abilities to manage appointments and ensure workflow efficiency. - Basic technical knowledge of vehicles to explain services to customers. - Analytical and problem-solving skills to address service-related issues.
PIdbecd3ddb425-25405-37309641
Job DescriptionJob Description
Description:Up your game! Pilson will assist in paying for your automotive technician education and training
programs.
Got tools? Pilson will purchase your own tools to use.
Requirements:Summary/Objective:
The Automotive Technician is responsible for performing repairs and service on customer and
dealership vehicles within management's guidelines for productivity, safety, and efficiency.
Essential Job Functions:Review vehicle history and any factory bulletins that apply to vehicle make and model,
paying special attention to outstanding campaigns.Complete system diagnostics and automotive trouble shooting and testing.Report required vehicle work to management for approval.Make notes regarding proposed and additional work on hard copy or technician terminal.Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.Help team members with customer retention and provide daily status report.Perform various vehicle repairs after approval and receipt of parts.Test drive vehicles as necessary to diagnose and verify repair. Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.Participate in continuing education and maintain training and/or certification records.Keep work areas clean and maintain good condition of personal and shop tools.Other duties as assigned by management.Knowledge, Skills, and Ability Requirements: Technical Skills: Strong understanding of automotive systems and components,
including engines, transmissions, brakes, electrical systems, and computerized
diagnostics. Must be skilled in using diagnostic equipment and tools to identify and
repair mechanical issues. Communication Skills: Must have effective verbal and written communication to interact
with customers, explain repairs, and collaborate with other members of the service team. Problem-Solving Abilities: Must be able to troubleshoot and diagnose complex
automotive issues and determine the most effective repair solutions. The automotive
technician should be adept at analyzing symptoms, conducting tests, and identifying root
causes of problems. Attention to Detail: Precision is critical in automotive repair to ensure that tasks are
performed correctly and safely. The technician must pay close attention to detail when
following manufacturer guidelines, adjusting components, and testing repairs. Customer Service Orientated: The automotive technician will interact directly with
customers, especially when discussing repairs or providing estimates. A customer-
focused attitude and the ability to address concerns professionally will enhance the
overall service experience. Adherence to Safety Standards: The automotive technician must prioritize safety in all
aspects of their work, including following proper procedures, handling hazardous
materials responsibly, and using personal protective equipment as needed.Preferred Education/Experience:
Preferred college, community college, or automotive technician training program, vocational
school, training, or combination thereof; or, one year certificate from college, technical school, or
factory apprentice program; or three to six months related experience and/or training; or
equivalent combination of education and experience.
May consider high school diploma or equivalent, alongside automotive work experience, and
automotive training.
This is not an apprenticeship.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to work near moving
mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical
shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat
(non-weather). The employee is occasionally exposed to wet or humid conditions (non-
weather); work in high, precarious places and toxic or caustic chemicals.
The noise level in the work environment is usually very loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to
100 pounds and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include Close vision, Depth perception and Ability to
adjust focus. While performing the duties of this Job, the employee is regularly required to
stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and
taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The
employee is occasionally required to sit and climb or balance.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Compensation & Benefits:
This is an hourly position paying $25.00-$40.00 per hour. Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area.
We're proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:Health Insurance, Dental, & Vision Insurance Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance AFLAC – Supplemental insurance offerings available to employees Employee-Structured Pricing for New and Used Vehicles (full-time employees only)Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities. Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us! Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Employee Assistance Program – unlimited phone access to legal, financial, and work-life services Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!Jump into the driver's seat of your career and apply today! EEO/AA
PI88f31c43d65d-25405-34233777
Job DescriptionJob Description
Description:Summary/Objective:The Technician is responsible for performing repair and service on customer and dealership vehicles within management's guidelines for productivity, safety and efficiency.
Essential Job Functions:Review vehicle history and any factory bulletins that apply to vehicle make and model, paying special attention to outstanding campaigns.Complete system diagnostics and automotive trouble shooting and testingReport required vehicle work to management for approval.Make notes regarding proposed and additional work on hard copy or technician terminal.Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.Help team members with customer retention and provide daily status report.Perform various vehicle repairs after approval and receipt of parts.Test drive vehicles as necessary to diagnose and verify repair.Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.Participate in continuing education and maintain training and/or certification records.Keep work areas clean and maintain good condition of personal and shop tools.Other duties as assigned by management.
Requirements:Knowledge, Skills and Ability Requirements:Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Interpersonal - Listens to others without interrupting.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.Dependability - Completes tasks on time or notifies appropriate person with an alternate plan.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Language Ability - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Math Ability - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Preferred Education/Experience:One year certificate from college, technical school or factory apprentice program; or three to six months related experience and/or training; or equivalent combination of education and experience.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat (non-weather). The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places and toxic or caustic chemicals.The noise level in the work environment is usually very loud.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation & Benefits:
This is an hourly position paying $25.00-$40.00 per hour. Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area.
We're proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:Health Insurance, Dental, & Vision Insurance Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance AFLAC – Supplemental insurance offerings available to employees Employee-Structured Pricing for New and Used Vehicles (full-time employees only)Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities. Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us! Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Employee Assistance Program – unlimited phone access to legal, financial, and work-life services Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!Jump into the driver's seat of your career and apply today! EEO/AA
PIcf58f9070a9c-25405-36133663
