Austin Telco Federal Credit Union is looking for a detail-oriented Loan Processor who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services.
What You'll Do
Member Service & Loan Support
Process consumer loan applications in person and over the phoneRun credit reports and prepare loan files for officer reviewAssist members with loan inquiries, payoffs, blue book values, and account servicesProcess advances on existing lines of credit and VISA cardsSupport walk-in members with loan information and application needsOperational Support
Obtain payoff amounts for refinances and calculate vehicle valuesPrepare release of title or lien documentation for management approvalProvide backup coverage for the reception area as neededPerform general office tasks including scanning, faxing, emailing, and data entryTeam & Culture
Champion Austin Telco's mission, values, and member-first cultureContribute to a positive, respectful, and service-driven team environment Requirements:What You Bring
High school diplomaAt least 6 months of consumer lending experience in a bank or credit unionFluency in English and Spanish (professional reading, writing, and speaking required)Strong organizational skills and attention to detailAbility to work independently and manage time effectivelyExcellent verbal and written communication skillsProficiency with Microsoft Word and ExcelComfort assisting members both in person and over the phoneWhy You'll Love Working Here: We're more than a credit union - we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and morePaid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestonesRetirement Plans: 401(k) with company match and a pension plan to support long-term financial goalsCommunity Engagement: Volunteer opportunities and credit union-sponsored eventsA supportive, mission-driven culture that puts people firstAdditional Requirements
Good credit standing (verified prior to hire)Successful background check and drug screening upon offerEqual Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation details: 0 Yearly Salary
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