Vendidit
Sales Development Representative (SDR)
Reports to: Head of Sales · Team: Sales · Location: Austin, TX or remote (US) · Full-time
About VendiditVendidit is a recommerce technology company rebuilding how returned, overstock, and secondhand inventory gets cataloged, listed, and resold. Two platforms anchor the business. ListerLeo is our warehouse auction-management platform: an operator scans an item and AI-powered identification fills in the title, description, condition, and market price, then exports the listing to HiBid, Proxibid, AuctionZip, and other channels in a single click. Upstream is our returns and liquidation engine for brands, retailers, and 3PLs, turning reverse-logistics costs into recovered revenue through a blend of online resale and wholesale liquidation. Together they cover the full recommerce lifecycle, from the loading dock to the final sale. We are headquartered in Austin, Texas, and building the go-to-market team that will scale both products.
The opportunityAs a Sales Development Representative, you are the tip of Vendidit's go-to-market spear. You generate the qualified pipeline that fuels our Account Executives, primarily for ListerLeo, while surfacing larger Upstream opportunities for the senior team. This is a high-activity, phone-forward role built for someone competitive and coachable, and it is the clearest path into a closing seat as we scale.
What you'll sellListerLeo is your primary focus: a fast, repeatable SaaS motion into auction and recommerce operators. Upstream is secondary: when your research or a conversation uncovers a brand, retailer, or 3PL with a returns or liquidation problem, you qualify it and route it to an Account Executive or the Head of Sales.
What you'll doBuild target lists: research and maintain lists of auction houses, liquidators, and recommerce operators using Sales Navigator and enrichment tools, prioritized against our ideal-customer profile.Run multi-channel outbound: execute disciplined cold calls, personalized email, and LinkedIn outreach, averaging roughly 50 live connects and 250+ touches per week.Lead with the pain: research each account before reaching out and open with the operator's real problem, manual cataloging, listings that don't sync across platforms, and throughput that caps how many lots they can run.Qualify and discover: run high-level discovery to confirm fit and identify the decision-maker, typically the owner or the operations / auction manager.Book and hand off meetings: set qualified meetings for Account Executives and deliver clean, complete handoffs with context and notes.Surface Upstream deals: recognize and route larger returns and liquidation opportunities to the AE or Head of Sales.Keep the system clean: log every activity, contact, and outcome in HubSpot and manage your follow-up cadence so no lead goes cold.Hit your numbers: meet weekly activity targets and a monthly qualified-meeting quota, ramping to 12+ per month.Collaborate: partner daily with your AE on targeting and feed list-quality and messaging signal back to marketing.What success looks likeFirst 30 days: product, ICP, and tooling certified; shadowing AE calls; carrying roughly 25% of meeting quota.60 days: live in market with consistent activity at roughly 50% quota.90 days and beyond: 75–100% quota, owning a target territory, with qualified pipeline flowing steadily to AEs.How you're measured: live connects per week, qualified meetings booked per month, meeting-to-opportunity conversion, and pipeline dollars sourced.What you bring1+ year in sales, lead generation, or a customer-facing role (SaaS or tech experience is a plus, not a requirement).Comfort and confidence with high-volume cold calling and outbound prospecting.Strong written and verbal communication; you build rapport quickly and handle objections without losing momentum.Excellent time management and organization; you run a high volume of activity without dropping details.Resilient, self-motivated, and coachable; you treat a no as data, not defeat.Familiarity with a CRM (HubSpot preferred) and sales-engagement or enrichment tools.Nice to haveExposure to recommerce, auctions, liquidation, logistics, or warehouse software.A track record of beating activity or meeting targets in a prior role.CompensationOn-target earnings: $90,000, with uncapped variable. Base $50,000–$62,000 (target $55,000), roughly a 60/40 base-to-variable mix.How variable is earned: paid on three components: a bonus per booked qualified meeting, a larger bonus per opportunity your AE accepts, and a closed-won kicker on the revenue you source.Growth & benefits: a graduated quota over the first three to four months, a clear path to an Account Executive seat, plus health, dental, vision, equity eligibility, and flexible PTO.Location & travelAustin, TX or remote within the US. Occasional travel for team onsites and industry events such as the National Auctioneers Association show.
How we workWe are a small, fast team with a bias to action. You will have real ownership, direct access to leadership, and a front-row seat as we build the go-to-market motion from the ground up.
Read LessVendidit
Head of Sales
Reports to: CEO (partners with the CFO on planning) · Team: Sales (building) · Location: Austin, TX (HQ) preferred · Full-time
About VendiditVendidit is a recommerce technology company rebuilding how returned, overstock, and secondhand inventory gets cataloged, listed, and resold. Two platforms anchor the business. ListerLeo is our warehouse auction-management platform: an operator scans an item and AI-powered identification fills in the title, description, condition, and market price, then exports the listing to HiBid, Proxibid, AuctionZip, and other channels in a single click. Upstream is our returns and liquidation engine for brands, retailers, and 3PLs, turning reverse-logistics costs into recovered revenue through a blend of online resale and wholesale liquidation. Together they cover the full recommerce lifecycle, from the loading dock to the final sale. We are headquartered in Austin, Texas, and building the go-to-market team that will scale both products.
The opportunityWe are looking for a player-coach to build Vendidit's sales organization from the ground up. You will own revenue across both ListerLeo and Upstream, hire and ramp the first SDRs and Account Executives, design the playbook, comp, and quotas, and own the forecast to leadership. In the early innings you will also close strategic deals yourself. This is a true 0-to-1 leadership role for someone who has built a motion before, not just inherited a mature one.
What you'll sellTwo platforms, two motions. ListerLeo is a high-velocity SaaS product sold to auction houses, liquidators, and estate-sale operators — short cycles, fast decisions, owner-operated buyers. Upstream is a higher-value, consultative sale to brands, retailers, and 3PLs recovering value from returns and overstock — fewer deals, larger contracts, longer cycles. Reading which motion a prospect needs and running the right play is central to the role. You will own both motions and decide how to resource each as the team grows.
What you'll ownSales strategy: define target markets and the go-to-market motion across ListerLeo (SMB SaaS) and Upstream (enterprise and partner), and use pipeline data to decide where to invest.Team building: hire, ramp, and coach the SDR and AE team; set the bar for activity, quality, and accountability, and build a culture people want to win in.Playbook, quotas, and comp: design quotas, the commission plan, territory coverage, and the sales playbook, and instrument the funnel end to end.Pipeline and forecasting: own pipeline health and forecast revenue accurately to the CEO and CFO, and manage to a number you can defend.Closing: carry and close strategic and enterprise deals personally early on, especially on the Upstream side, as a credible player-coach.Revenue operations and tooling: stand up and run the sales tech stack (HubSpot, conversation intelligence, enrichment, and scheduling) and the reporting that supports forecasting and coaching.Cross-functional leadership: partner with marketing on lead flow and attribution, with Customer Success on retention and expansion, and with product on customer feedback and roadmap signal.What success looks likeFirst 30 days: assess the pipeline and team, draft the playbook, quota, and comp, open the SDR and AE reqs, and close a deal or two yourself.60 days: team hired and ramping, comp and quota live, the funnel instrumented in HubSpot, and a weekly forecast cadence with the CEO and CFO.90 days and beyond: a repeatable motion running, forecast accuracy in place, the SDR and AE team at quota, and the first strategic Upstream wins landed.How you're measured: team new-ARR attainment, forecast accuracy, ramped and productive headcount, pipeline coverage, and progress on strategic Upstream deals.What you bring8+ years in B2B SaaS sales, including 3+ years building or leading a team of SDRs and AEs.Demonstrated 0-to-1 or early-stage experience; you have stood up a motion, set strategy and quotas, and hired the people to run it.A player-coach who is still credible in the room and will close alongside the team, not just manage from a dashboard.Strong command of the numbers: you have built quotas, comp plans, territory plans, and forecasts and can defend them to a CFO.Proven ability to lead across product, marketing, and customer success, and to operate two motions (transactional SMB and consultative enterprise) at once.Nice to haveExperience in recommerce, marketplaces, logistics, returns, or auction technology.History building a sales org through a similar early-to-scaling inflection.CompensationOn-target earnings: $275,000, uncapped with accelerators above plan. Base $150,000–$185,000 (target $165,000), roughly a 60/40 base-to-variable mix.Equity: meaningful equity with standard four-year vesting and a one-year cliff, sized to stage and profile.How variable is earned: tied to team net-new ARR and the share of the team hitting quota, with accelerators above 100% of plan, paid quarterly.Benefits: health, dental, and vision coverage and flexible PTO.Location & travelAustin, TX (HQ) preferred, with travel as needed for strategic deals, customer visits, and industry events.
How we workThis is a high-trust, high-ownership leadership seat reporting directly to the CEO. You will have the autonomy to build the sales organization the way it should be built, and the accountability that comes with owning the number.
Read LessCustomer Success Manager
Vendidit | Austin, Texas | Onsite | Full-time
About VendiditVendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its platforms and services help retailers, brands, and third-party logistics providers recover value from inventory that would otherwise be written off, through a combination of software, marketplace channels, and hands-on processing operations. The company is headquartered in Austin, Texas.
Position SummaryThe Customer Success Manager is responsible for the customer relationship after the sale is closed. The role owns the onboarding of new customers, serves as the primary point of contact throughout the customer lifecycle, coordinates internal resources on the customer's behalf, and is accountable for retention across the customer base.
This is the company's first dedicated customer success position. The person in this role will establish the onboarding process, the account health framework, and the communication rhythm that will be used as the customer base grows. The role serves customers across all Vendidit business lines.
Key ResponsibilitiesOnboarding and implementationOwn the onboarding experience for every new customer, from contract signature through to first realized value.
Receive the handoff from the sales team with full account and agreement contextSchedule and lead the customer kickoff call within five business days of closeBuild a written onboarding plan with defined milestones, owners, and datesCoordinate with operations and technical teams on inventory intake, catalog setup, and system integrationGuide the customer through first listing, first sale, and first reconciliation statementDeliver a documented thirty day review at the close of onboardingCustomer advocacy and ongoing supportServe as the customer's primary contact and internal advocate following implementation.
Maintain a consistent proactive communication rhythm with each assigned accountRespond to customer inquiries and see each one through to resolutionRepresent the customer's requirements and constraints in internal discussionsPrepare and deliver recurring reporting so customers have visibility into activity and resultsTriage and routingAct as the first line for inbound customer requests and direct them to the appropriate internal owner.
Distinguish between requests that can be resolved directly and those requiring technical or business escalationRoute technical questions to the engineering team with sufficient context for resolution without repeat customer contactRoute commercial and strategic questions to the appropriate business owner or account executiveTrack escalated items through to closure and confirm resolution with the customerRetention and churn preventionCarry accountability for keeping customers, measured on retention across the assigned book.
Maintain a current health assessment for every active account against defined criteriaMonitor usage, engagement, and activity patterns for early indicators of riskConduct intervention conversations when an account shows signs of disengagementManage the renewal calendar with sufficient lead time for proactive engagementCapture customer references, testimonials, and case studies in coordination with business ownersAccount growthIdentify opportunities to expand existing relationships and coordinate the appropriate internal follow-up.
Surface expansion opportunities within assigned accountsHand qualified opportunities to the account executive or business owner for pursuitSupport the sales team with account context during expansion conversationsThis position does not carry a new business sales quota.
Required QualificationsThree or more years in customer success, account management, implementation, or a comparable post-sale customer ownership roleDemonstrated experience onboarding new customers from contract signature through initial value deliveryExperience serving as a direct point of contact for customer concerns and escalationsAbility to manage a portfolio of accounts independently and maintain organized follow-through without established process infrastructureWorking proficiency with a customer relationship management platform, HubSpot preferredProficiency with spreadsheets, including the ability to review and reconcile transactional and financial detailClear and professional written communicationLocated in Austin, Texas, or willing to relocate. This position is onsite five days per weekPreferred QualificationsExperience in e-commerce, marketplaces, reverse logistics, liquidation, wholesale, or third-party logisticsExperience at an early-stage or small company where process and documentation were built rather than inheritedPrior accountability for a retention, renewal, or net revenue retention metricFamiliarity with inventory, warehouse management, or order management systemsMeasures of SuccessPerformance in this role is evaluated against the following:
Gross revenue retention and logo retention across the assigned customer baseTime from contract signature to the customer's first completed transactionOn-schedule completion of the onboarding plan for every new accountCurrency and completeness of account health assessments across the active bookExpansion opportunities identified and handed to the sales teamCustomer references and case studies deliveredRetention metrics require an established customer history. During the first two quarters, evaluation weights the onboarding, health coverage, and time to value measures listed above.
Reporting and StructureThis position reports to company leadership and works closely with the business line owners, the account executive team, engineering, and operations. It is a shared resource serving customers across all Vendidit business lines rather than a single product or division.
Compensation and BenefitsBase salary of $60,000 to $75,000 annually, depending on experience, plus a quarterly performance bonus tied to onboarding delivery and customer retention. Compensation for this position is cash-based, consisting of base salary and performance bonus, with no equity component. Standard company benefits apply.
Vendidit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Read Less