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Aulani A Disney Resort Spa
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  • Come and join the magic with Aulani, A Disney Resort and Spa! We are l... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! We are looking for a part-time Massage Therapist. Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Part-Time Massage Therapist- Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body. Responsibilities : Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices Ability to properly apply alcohol, lubricants and other substances to the guests body Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Uphold the standards of sanitation and sterilization as directed by law and the spas policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Must be able to perform all massage treatments offered by Resort spa Basic Qualifications : Licensed Massage Therapist with the State of Hawaii Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Previous experience in a Spa or Hotel environment Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision Ability to confidently utilize service recovery methods Proactive in anticipating guest needs Knowledgeable about Resort and surrounding area Must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous Massage Therapist experience preferred Basic computer knowledge Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking Apply for this job below, the employment application will open in a new window. Please complete ALL pages of the application by clicking Next on each page, then Submit on the final page. The pay rate for this role in Hawaii is $15.50 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services. Responsibilities : * Assist guests during check-in and check-out, phone interaction, and face-to-face interaction * Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast * Strong computer skills and knowledge is required * Must feel comfortable handling large amounts of money and possesses a high-level of integrity * Ability to reflect a professional image while maintaining guest privacy * Must stay calm in highly stressful situations and be knowledgeable of emergency procedures * Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night. * Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods. Basic Qualifications : * Proficient in English and Japanese Language * Previous cash handling experience * Previous computer experience * Ability to perform in a fast-paced and sometimes stressful working environment * Ability to multi task * Ability to confidently utilize service recovery methods * Enthusiastic about interacting and helping guests * Receptive to special requests * Willing to follow instructions and take direction * You must be at least 18 years of age to be considered for this role * Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Preferred Qualifications: * Knowledge of Hawaiian language preferred * Previous work experience in a Hotel/Front Desk environment * Previous experience in a high volume, fast paced office type environment * Previous Leadership experience * Previous experience working in a Hawaiian tourism or hospitality role Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $34.04 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! We are l... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! We are looking for a part-time Massage Therapist.Perks and benefits may include:Tuition paid upfront at network schoolsFree lunchFree parkingFree theme park admission and much more!Part-Time Massage Therapist- Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.Responsibilities :Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practicesAbility to properly apply alcohol, lubricants and other substances to the guests bodyAbility to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effectsProperly care for equipment and us proper amounts of products to be cost effectivePossess complete knowledge of all services and products while educating and training guests.Uphold the standards of sanitation and sterilization as directed by law and the spas policies and proceduresPerform prep work and properly clean and restock room as requiredActively promote spa, treatments, services, sessions and retail as well as programs and promotionsHandle guests questions and concerns professionally and courteouslyProvide accurate and immediate responses to all requests by guests ensuring complete guest satisfactionRegularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trendsMust be able to perform all massage treatments offered by Resort spaBasic Qualifications :Licensed Massage Therapist with the State of HawaiiMust have enthusiasm and possess excellent guest service skillsExcellent communication and listening skillsPrevious experience in a Spa or Hotel environmentPrevious experience with ability to handle difficult/sensitive situations with minimal/no supervisionAbility to confidently utilize service recovery methodsProactive in anticipating guest needsKnowledgeable about Resort and surrounding areaMust be at least 18 years of age to be considered for this rolePreferred Qualifications:Previous Massage Therapist experience preferredBasic computer knowledgeAdditional Information :SCHEDULE AVAILABILTYPart-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training.SUBMITTING YOUR APPLICATIONAfter clicking Apply for this job below, the employment application will open in a new window. Please complete ALL pages of the application by clicking Next on each page, then Submit on the final page.The pay rate for this role in Hawaii is $15.50 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Aulani, A Disney Resort & Spa, is more than an enchanting, family-frie... Read More
    Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? About the Role & Team: As a Planner/Scheduler III at Aulani Resort, you will play a crucial role in ensuring the efficient and safe maintenance operations of the resort. You will plan, schedule, and coordinate resources to optimize labor, materials, and equipment usage. Your efforts will support compliance with regulatory standards, promote cost-effective practices, and foster collaboration across diverse maintenance, manufacturing, and engineering teams. This full-time/salaried position reports to the Director of Engineering Services and will work onsite at our breathtaking Aulani Resort on Oahu, Hawaii. What you will do: * Develop and maintain short- and long-term maintenance plans. * Create and manage master schedules, monitor progress, and resolve variances. * Audit UMS data for work orders and job plans to ensure accuracy. * Prepare and interpret performance reports to identify improvement opportunities. * Evaluate current work processes and recommend changes to enhance efficiency. * Maintain CMMS data, including asset locations and equipment details. * Ensure compliance with corporate, federal, state, and environmental regulations. * Support purchasing, receiving, and expediting functions. * Review and manage existing service contracts and vendor agreements. * Lead negotiations with new vendors and contractors to secure favorable terms. Please apply if you have: * Minimum 3 years of experience in project planning, coordinating, and scheduling. * Hands-on experience with Computerized Maintenance Management Systems (CMMS). * Strong customer service skills and ability to build partnerships across teams. * Excellent analytical and problem-solving abilities. * Strong verbal and written communication skills across multiple departments. * Ability to multitask and adapt priorities in a dynamic environment. * Proficiency in Microsoft Office Suite (Excel, PowerPoint, dashboards). * Knowledge of or ability to use estimating and scheduling software applications. * High School diploma or equivalent Preferred Qualifications: * 3+ years of experience in engineering maintenance operations with emphasis on process analysis, labor optimization, and equipment strategies. * Hands-on experience with CMMS systems such as MAXIMO and HotSoS. Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at aulani-benefits The hiring range for this position in Hawaii is $72,000 to $96,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Read Less
  • Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, yo... Read More
    Pastry Cook 1 As a Pastry Cook 1, at Aulani, A Disney Resort & Spa, you will be responsible for overseeing the daily operations of all bakery outlets and assist with overall culinary supervision and execution of all menu categories and specific recipes for all bakery menu items including timing, quality, temperature, portion and presentation. Will also assist Leads and Chefs to ensure proper delivery and production of exceptional bakery items for all Resort restaurant outlets and banquets and assist with specific Allergy requests. Responsibilities : * Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing * Prepare products and replicate a recipe according to guidelines with minimal or no supervision * Prepare, decorate, finish and plate all bakery items to Resort and restaurant standards * Occasionally assist in creating and decorating cakes, wedding cakes, and custom amenities * Able to understand and interpret BEO's, Private dining and restaurant orders * Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas * Check and maintain proper temperatures throughout all bakeshop areas * Produce quality food products and understand the impact of spoilage * Assist with preparation of items for Guests with special dietary needs * Portion and arrange food on serving dishes using proper portion control and plate presentation Additional Pastry Cook 1 Responsibilities: * Ability to perform all pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing wedding cakes and show pieces * May be required to communicate with Guests on stage when needed to explain cooking techniques or answer questions * Formulates and prepares recipes for all outlets and banquet requests * Responsible for monthly inventory and daily food orders * Assist with providing overall culinary supervision including all outlets * Responsible for Cast Member Training, progress reports, and bakeshop administration needs * Assist with preparation of items for Guests with special dietary needs * Directly assists the chef in the preparation for off-site functions * Occasionally conducts Promotional cooking demonstrations for Guests * Proficient in all Stations * May be required to write and price custom menus for banquet events * Responsible for inventory, reading menus, and estimate food requirements to create a production plan Basic Qualifications : Pastry Cook 1 * Minimum 5 years' experience in culinary field/high volume bakery or Culinary Degree and 3 years related experience; Must understand the principles of proper sanitation; Working knowledge of cost controls * Culinary Education Degree, Certification or Equivalent; Accredited Food safety certification or equivalent; must complete a 6 hour practical * Additional Information : SCHEDULE AVAILABILTY Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $39.16 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! Spa Custodial Cast Members play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping Custodial role is responsible for cleaning and maintaining all Spa, Salon, Fitness property. Custodial Cast Members are responsible for cleaning on stage and backstage locations including all interior and exterior public areas. Our Spa Custodial Cast also support operation including washing small laundry and dishware items, folding towels, robes, assisting practitioners with treatment room cleaning and disinfecting, responding immediately to guest needs. Responsibilities : * Maintain cleanliness of all Front of House Guest areas. Responsibilities include but are not limited to: * Lobbies - Clean carpets, stairs ways and maintain floor surfaces, walls, doors and windows(vacuuming, sweeping, mopping, buffing, polishing, shampooing) * Restroom Locations (Guest and Cast) -Completely clean, dry and disinfect all restroom fixtures and hard surfaces, including floors and fixtures * Back of House Locations - Clean and maintain off-stage support areas (offices, break rooms, restrooms, locker rooms) * Area Wash down and Cleaning- Rinse/wash down all exterior Resort common walkways/hardscape areas and dry all exterior walkways and hardscape areas * Carpet Care - clean carpets using heavy duty cleaning equipment (shampooers, extractors) * Spa/Salon and Fitness Lobby/Treatment Rooms/Locker Rooms/Relaxation Lounges - Clean and maintain floor surfaces (vacuuming, sweeping, mopping, buffing, polishing, shampooing) * Clean walls, doors, windows and ceilings in all areas * Requires working with other departments to complete activities in a safe manner * Restock all supplies as needed * Includes the use of specialized floor cleaning * Outdoor Hydrotherapy Area - Clean and maintain pool deck and furniture * Clean walls, doors, windows and ceilings in all areas * Sweep and hose pool deck * Restock all supplies as needed * Includes the use of specialized floor cleaning Basic Qualifications : * Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools * Will be working outdoors for extended periods of time * Work with approved chemicals and cleaning supplies * Positive (able to remain positive regardless of current task) * Proactive (immediately communicates concerns and reacts to situations) * Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors * Receptive to special requests * Good verbal and written communication skills * Enthusiastic about interacting and helping Guests and Cast Preferred Qualifications: * Previous experience in a hotel housekeeping environment * Previous experience cleaning- office buildings, hospitals, restaurants, etc. * 3rd Shift, or Graveyard experience * Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $31.93 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. Responsibilities : * The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property * As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed * Conduct interior and exterior Resort foot patrol to identify undesirable conditions * Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor * Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation * Documentation and report writing * Maintain order in the Resort while attending to the needs of our guests, cast members and vendors * Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner * Handle violations of Resort policy, civil laws and undesired conduct * Work with state of the art technology to detect and respond to safety systems * Provide cash escorts for cashiers to/from cash room to their work station * Respond to security and emergency calls and prioritize the work in a timely manner * Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations - will maintain logs of all requests * Provide key assist * Issue contractor and visitor badges * Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio * Provide accurate information to guests, cast members and vendors seeking directions and hours of operation * Receive, record and secure found property - will also research and respond to guests inquiries for lost property * Escort guests and cast members as required to parking lots * Perform other duties and responsibilities as assigned Basic Qualifications : * Must be at least 18 years of age * Valid State of Hawaii Guard Card * Excellent communication skills * A successful candidate will have experience as a first responder - related experience that best aligns with the day to day operation may include: * Hotel/Resort Security Guard/Officer experience * Successfully completed basic training in the Military * Loss Prevention and/or Plain Clothes Operatives experience * High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant * Strong verbal, written and technology skills required * Keyboarding skills 25 WPM * Investigation skills * Perform general clerical duties using Microsoft Office and other site specific programs * A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more * Self-directed (can complete tasks with minimal follow up/supervision) * Maintain strong observation skills with high level of detail and scrutiny for entire shift Preferred Qualifications: * Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services * Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.) * Knowledge of Hawaiian/ Japanese language Required Education : * High school diploma or equivalent Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. Keyword: AULANI CASTING, AULANICASTING The hiring range for this position in Hawaii is $29.00 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : * Park and drive vehicles. * Manage parking areas (barricades, directing traffic, etc...) * Transport guest to various locations. * Transport guest luggage including but not limited to Rooms/Vehicles/Storage. * Care and Storage of guest property * Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) * Excellent communication skills and high guest service expectations * Greet Guests with positive, friendly and helpful attitude * Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : * Valid driver's license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position * Ability to drive manual/automatic transmission (valet position) * Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: * Previous experience in a Hotel/Resort environment preferred * Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred * Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. The pay rate for this role in Hawaii is $21.26 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! In this Carpet Care role, at Aulani, A Disney Resort & Spa you are responsible for cleaning the Resort's on stage and backstage locations including all interior and exterior public areas,), pool area, lobby, meeting rooms, spa and Utility/Support with Guest interaction. Responsibilities : * Lobbies - Clean carpets, stairs ways and maintain floor surfaces (vacuuming, sweeping, mopping) * Clean walls, doors, windows and ceilings in all the lobbies * Clean up after guests * Requires working with other departments to complete activities in a safe manner * Includes the use of specialized floor cleaning (carpets and hard surface flooring) * Back of House Locations - Clean and maintain off-stage support areas (offices, break rooms, restrooms, locker rooms) * Includes the use of various types of vacuums * Clean windows and doors Basic Qualifications : * Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times * Previous experience in a self-directed role requiring little follow up /supervision; Typically works independently in Guest rooms for most of shift * Proactive-immediately communicates concerns and reacts to situations * Enthusiastic about interacting and helping guests * Enjoy working with people and possess a friendly and outgoing personality * Receptive to special requests and proactive in anticipating guests needs * Self directed and able to complete repetitious tasks while maintaining quality * Comfortable working in fast paced, goal driven environment * Willing to follow instruction and take direction * Must be detail oriented and have the ability to multi task * Walking / Standing: Constantly * Pushing / Pulling: Frequently up to 50 lbs., occasionally up to 100 lbs. Preferred Qualifications: * Enjoys cleaning * Previous experience in a hotel housekeeping environment * Previous experience cleaning - office buildings, hospitals, restaurants etc * Previous carpet care experience * Understanding of using encapsulation, extraction and odor eliminating machines * Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $33.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits. Read Less
  • Come and join the magic with Aulani, A Disney Resort and Spa! Perks an... Read More
    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: * 100% full coverage of healthcare for you and your eligible dependents * Tuition paid upfront at network schools * Free lunch * Free parking * Free theme park admission and much more! As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. Responsibilities : * The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property * As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed * Conduct interior and exterior Resort foot patrol to identify undesirable conditions * Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor * Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation * Documentation and report writing * Maintain order in the Resort while attending to the needs of our guests, cast members and vendors * Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner * Handle violations of Resort policy, civil laws and undesired conduct * Work with state of the art technology to detect and respond to safety systems * Provide cash escorts for cashiers to/from cash room to their work station * Respond to security and emergency calls and prioritize the work in a timely manner * Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations - will maintain logs of all requests * Provide key assist * Issue contractor and visitor badges * Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio * Provide accurate information to guests, cast members and vendors seeking directions and hours of operation * Receive, record and secure found property - will also research and respond to guests inquiries for lost property * Escort guests and cast members as required to parking lots * Perform other duties and responsibilities as assigned Basic Qualifications : * Must be at least 18 years of age * Valid State of Hawaii Guard Card * Excellent communication skills * A successful candidate will have experience as a first responder - related experience that best aligns with the day to day operation may include: * Hotel/Resort Security Guard/Officer experience * Successfully completed basic training in the Military * Loss Prevention and/or Plain Clothes Operatives experience * High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant * Strong verbal, written and technology skills required * Keyboarding skills 25 WPM * Investigation skills * Perform general clerical duties using Microsoft Office and other site specific programs * A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more * Self-directed (can complete tasks with minimal follow up/supervision) * Maintain strong observation skills with high level of detail and scrutiny for entire shift Preferred Qualifications: * Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services * Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.) * Knowledge of Hawaiian/ Japanese language Required Education : * High school diploma or equivalent Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. Keyword: AULANI CASTING, AULANICASTING The hiring range for this position in Hawaii is $24.15 - $30.20 per hour. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit: benefits. Read Less

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