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Atlantic Union Bank
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  • Universal Banker-Floater (Lexington
    Universal Banker-Floater (Lexington Read Less
  • Wholesale Relationship Specialist IV  

    - Wake County
    Manages and responds to daily incoming client requests and inquiries i... Read More
    Manages and responds to daily incoming client requests and inquiries in a timely and professional manner. Performs necessary research and maintenance to provide or facilitate solutions, and if applicable, logs and resolves customer complaints and dis Relationship Specialist, Specialist, Relationship, Relationship Manager, Group Leader, Relations, Business Services Read Less
  • Dispute Resolution Specialist II  

    - Henrico County
    Dispute Resolution Specialist II This position is primarily responsibl... Read More
    Dispute Resolution Specialist II This position is primarily responsible for performing transactions in compliance with regulatory and bank policies and procedures, and in adherence to bank security policies and confidentiality of bank records and customer information. Performs a wide variety of complex deposit operational tasks in addition to supporting other departmental processes as needed. Position Accountabilities Responsibilities to include but not limited to Regulation E disputes, including research, resolution, and post adjustments Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy. Supports other teams within the department Understanding team processes and procedures and provide updates and/or improvements Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellence service is provided to our internal partners and customers. Identifies and resolves issues within assigned team Performs all other job duties as assigned and provide assistance to support team Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities Proactively research potential issues and provide solutions; executing as appropriate and managing up to Team Lead Participate on projects Organizational Relationship This position reports to the Manager-Fraud Position Qualifications Education Read Less
  • Consumer Personal Banker (Salem) This position is responsible for prov... Read More
    Consumer Personal Banker (Salem) This position is responsible for providing a best in class customer experience while assisting new and existing customers through needs based conversations and providing appropriate solutions to meet their immediate, short term and long term financial needs. Position Accountabilities Create customer loyalty through needs based conversations in order to deliver a differentiated customer experience Develop and maintain knowledge of bank products, services, including other lines of business Proficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking) Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting Acquire new customers through prospecting efforts while maintaining and deepening existing customer relationships Strong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goals Promote the branch's overall growth through the development and retention of new and existing customers Partner with other lines of business in order to identify/refer customer needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Uncover and provide solutions for lending needs Serve as a contact for customer problem resolution regarding deposit, credit, and other products and services Review individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goals Manage risk through adherence to all policies and procedures, demonstrating sound judgement within established limits Perform complex branch operational duties as assigned Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bancshares' BSA/AML Policy and Procedures. Ensure that all required training is successfully completed Other duties as assigned Organizational Relationship This position reports to the assigned leader of the branch. Position Qualifications Education Read Less
  • Registered Client Assistant III--Wealth Management This position is re... Read More
    Registered Client Assistant III--Wealth Management This position is responsible for acting as a liaison between clients, Financial Advisors, and back-office operations. Individual performs a variety of organizational duties related to the updating and organizing of information for the branch, client files and office files. Position Accountabilities Assists Financial Advisors Ensure that each customer receives outstanding client experience. Maintain and service client needs for both brokerage and direct accounts Communicate with teammates inside and others outside the corporation to exchange information and/or provide customer service. Establish, maintain and update department files and/or client files and records. Compile data and perform moderate mathematical calculations such as preparing reports and correspondence as needed. Adhere to all company policies, procedures and practices, as well as applicable laws and regulations governing bank, Atlantic Union Financial Consultants and products offered. Mentors Client Assistant I and may be changed or redesigned. Organizational Relationship This position reports to the Lead Client Assistant. Position Qualifications Education or equivalent; higher education degree preferred Minimum of 5-7 years of experience in financial services industry 2+ years as a Registered Client Assistant (required) FINRA registrations to include SIE, Series 7 or 6 and 63 (required) Virginia life insurance and annuities licenses (required) Knowledge Read Less
  • Senior Financial Consultant (Wildwood/Bethesda)  

    - Montgomery County
    Senior Financial Consultant (Wildwood/Bethesda) This position is respo... Read More
    Senior Financial Consultant (Wildwood/Bethesda) This position is responsible for providing investment solutions to individuals and businesses, managing client goals and objectives and maintaining client relationships. The Senior Financial Consultant position actively partners with Atlantic Union Bank branches. Position Accountabilities Counsel customers on investment related topics including retirement planning, tax planning, education planning, income management, risk management, suitability and investment objectives. Adheres to Regulation Best Interest (Reg BI) and acts as a fiduciary for the client in all advisory relationships. Acquire, expand and maintain client relationships through, business development, client networking and partnering with internal lines of business. Purchase and sell securities to corporations, banks, individuals, partnerships, foundations or trust customers which meet their needs and/or when customer objectives change or need arises. Annually develop and maintain a personal business plan that identifies revenue and asset under management growth goals, outlines partnership strategies with assigned bank branches, incorporates planning for target households, identifies ideas to prospect for new customers and further deepen relationships with existing customers. Builds and maintains high quality relationships with clients and prospects. Maintain and service current customer accounts by answering questions about the market, evaluating the customer's portfolio, giving investment recommendations and acting as a liaison with operational units. Perform investment related research on products, the market and the economy. Perform investment allocation analysis to evaluate customer portfolios. Incorporate new technology and solutions into their practice management. Monitor production activity and ensure individual sales goals are met. Represent the company within the community through various civic and non-profit organizations to promote and develop new business. Understands and communicates their value proposition to clients, prospects and partners. Educate and engage local Atlantic Union Bank branch team members through use of huddles, individual coaching and providing feedback on referrals received. Partner with branch and other line of business teammates when non-investment needs are identified. Adhere to all company policies, procedures and practices, as well as applicable laws and regulations governing bank, Atlantic Union Financial Consultants and products offered. Organizational Relationship This position reports to the AUFC Managing Director with a dotted line to the AUFC Branch Manager Position Qualifications Education Read Less
  • Procurement Analyst Procurement Analyst will provide analytical suppor... Read More
    Procurement Analyst Procurement Analyst will provide analytical support for the Strategic Sourcing and Supplier Management team at Atlantic Union Bank. The role will focus on analysis of supplier cost, invoicing, contractual Service Level Agreement (SLA) metrics, financial due diligence, industry research, and other analysis needed to support the strategic objectives of our business units. This individual will ensure that the team has the information needed to make sound supply chain decisions for the Bank. He or she will be responsible for conducting analysis on a wide-ranging group of activities. Position Accountabilities Providing the analytical horsepower for the Enhanced Supplier Management Program Regular reviews of supplier invoicing to ensure billing accuracy against contracted service delivery Tracking of supplier performance metrics relative to Service Level Agreements Data collection efforts and baseline building from unstructured data Assisting in analyzing supplier bids/proposals to determine total cost of ownership Performing industry research and analysis Developing and maintaining detailed spend analysis for existing suppliers Owning personal development to continually strengthen analytical skills Training others on analytical methodology Organizational Relationship The position reports to the Director of Supply Chain Management Position Qualifications Education Read Less
  • Universal Banker (Colonial Ave) Every Saturday The position is an all-... Read More
    Universal Banker (Colonial Ave) Every Saturday The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Create customer loyalty through needs based conversations in order to deliver a differentiated customer experience Develop and maintain knowledge of bank products, services, including other lines of business Proficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking) Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting Acquire new customers through prospecting efforts while maintaining and deepening existing customer relationships Strong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goals Promote the branch's overall growth through the development and retention of new and existing customers Partner with other lines of business in order to identify/refer customer needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Uncover and provide solutions for lending needs Serve as a contact for customer problem resolution regarding deposit, credit, and other products and services Review individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goals Perform teller functions and cash transactions Balance cash each day Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Manage risk through adherence to all policies and procedures, demonstrating sound judgement within established limits Perform complex branch operational duties as assigned Ensure that all required training is successfully completed Other duties as assigned Organizational Relationship This position reports to the Branch Manager. Position Qualifications Education Read Less
  • Part-Time Teller (30 Hours) (DT Roanoke) (Every Saturday) This positio... Read More
    Part-Time Teller (30 Hours) (DT Roanoke) (Every Saturday) This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! Position Accountabilities Provide excellent customer experience Perform basic customer and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Other duties as assigned Organizational Relationship This position is supervised by the assigned leader of the branch. Position Qualifications Education Read Less
  • Wealth/Trust Client Associate II (Hybrid) (Reston, VA or Olney, MD) Th... Read More
    Wealth/Trust Client Associate II (Hybrid) (Reston, VA or Olney, MD) The Client Associate II provides administrative support to the Trust Advisors and/or the Wealth Relationship Managers within Wealth Management. Position Accountabilities Serve as primary contact for clients. Handles or refers client questions and complaints to the appropriate advisor. Performs account administration duties as assigned by the Trust Advisor and/or Wealth Relationship Manager. Use internal checklists to extract required information to open and close accounts on the trust accounting system. Ensure proper transfer and booking of all account assets. Ensure receipt of all appropriate legal documentation. Prepare documentation to be filed when account qualifies as fiduciary in the appropriate clerk's office. Use state-mandated list and other instructions to prepare all documentation for presentation of Commissioner of Accounts. Monitor daily cash balances of income and principal. Ensure the prompt payment of bills, remittances, taxes, etc. Monitor fees to assure that they are being calculated and charged correctly. Assist advisor in the preparation of client presentation materials. Accompany the advisor on sales calls when needed. Respond to telephone inquiries from customers and makes sound decisions related to the release of information and/or funds. Ensure confidentiality is maintained as needed. Perform various administrative duties including preparing correspondence, filing, typing, distributing mail and faxes. Research information as requested. Maintain files, logs and databases, ensuring that information is complete and accurate. Performs other duties as assigned. Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bank's BSA/AML Policy and Procedures. Organizational Relationship This position reports to the Trust Services Support Manager. Position Qualifications Education Read Less

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