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Astrana Health Inc.
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  • Case Management Coordinator  

    - Monterey Park
    Job DescriptionJob DescriptionDescriptionJob Title: Case Management Co... Read More
    Job DescriptionJob DescriptionDescriptionJob Title: Case Management Coordinator
    Department: Health Services – ICM

    About the Role:
    Assist Case Manager(s), Specialist, Supervisor & Manager in assigned area of responsibility, including compiling information (open & close inpatient cases), fax authorization letters to providers, including sending denial letters and keeping records. Provide and coordinate information with outside agencies. 
    What You'll DoComply with CM policies and proceduresAnnual review of selected CM policies Provide support to case managers on day-to-day activities Sort, stamp and distribute incoming faxes Create authorization/tracking numbers for all discharge planning admissions Obtain in-patient discharge orders, clinical documents and follow-up discharge plan dates Communicate with Hospitals, SNF, Acute Rehab & other admitting facilities on status/updated discharge plan Provide authorization(s) for services requested on discharge (i.e., DME, Home Health, others) Update authorization notes to include the status of tracking number Notify admitting facility case management team & medical group case manager(s) all discharge needs of patient(s) status Assist in researching problems that occurs in case management department in a timely fashion Responsible for follow-up and returning department calls File and scan hospital records as assigned Report to CM Lead 3, supervisor & manager on activities or problems occurring throughout the dayAttend to provider and interdepartmental calls in accordance with exceptional customer service Demonstrate professional responsibility in the role of Discharge Planner Coordinating/Managing all discharges from In Patient and SNFHandles at least 15-40 discharges a day Arranging/Coordinating all D/C plan to Home Health, Hospice, IV and DME Follow up call to Home Health admitted on a weekends Creating/approving Authorizations/ cases for Home Health, Hospice, DME and IV Responsible for reviewing TARS 30-70 a day (Treatment Authorization Request) and approving it Doing on-call after office hours/weekends when needed a coverage 
    QualificationsHigh School Graduate or equivalent A minimum of two year experience in managed care environment to include but not limited to an IPA or MSO preferred Knowledge of medical terminology, RVS, CPT, HPCS, ICD-10 codes Proficient with Microsoft applications’ and EZCAP Good organizational skills Good verbal and written communication skillsMust have the ability to multitask and solve problems in a fast pace work environment You're great for this role if: Punctuality, precision with details, creativity, etc. would be helpful for this position Ability to follow directions and perform work independently according to department standardsAble to function effectively under time constraint Able to maintain confidentiality at all times Willingness to accept responsibility and desire to learn new task Ability to comply and follow company policies and procedures Must be a strong team player, punctual and have excellent attendance record 
    Environmental Job Requirements and Working ConditionsOur organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr., Monterey Park, CA 91754.The total compensation target pay range for this role is $18.00 - $25.00 per hour. The salary range represents our national target range for this role. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
    Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.

    Additional Information:
    The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.  Read Less
  • Medical Coder  

    - Monterey Park
    Job DescriptionJob DescriptionDescriptionAstrana Health is currently s... Read More
    Job DescriptionJob DescriptionDescriptionAstrana Health is currently seeking a highly motivated Medical Coder. This role will report to our Director - Revenue Cycle and enable us to continue to scale in the healthcare industry.

    Our Values:
     • Patients First
     • Empowering the Independent Provider
     • Be Innovative
     • Operate with Integrity & Deliver Excellence
     • Team of One
    What You'll DoExtract diagnosis codes (specifically HCC codes) and CPT codes from hospital records.Reviews medical records to determine if specific disease conditions were correctly reported based on documentation. Follow the coding guidelines Ensures project activities are in compliance with applicable coding guidelines, government and federal regulations. Regularly and consistently meet quality and productivity standards established by management Maintain ongoing communication with management regarding coding workload, turnaround time expectations and deliverables. • Additional duties as necessary to meet the obligations to our providers Maintains at least 95% accuracy in all coding projects by researching literature and attending professional seminars, workshops and conference as required by AAPC and/or AHIMA to maintain professional certification(s).
    QualificationsHave a current coding certification (CPC, CRC, CCS) through AAPC and/or AHIMAMinimum of 2-3 years coding experienceExperience coding cardiovascular/cardiothoracic surgical services (cardiac surgery, CVOR, inpatient surgical cases) strongly preferredRisk adjustment experience preferred Additional experience with HCC coding preferred
    Environmental Job Requirements and Working ConditionsOur organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1680 S Garfield Avenue, Alhambra, CA 91801The total compensation target pay rate for this role is: $22.00 - $26.00/hr. The pay range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Read Less
  • Medical Biller  

    - Alhambra
    Job DescriptionJob DescriptionDescriptionWe are currently seeking a hi... Read More
    Job DescriptionJob DescriptionDescriptionWe are currently seeking a highly motivated Medical Biller. This role will report to our Director - Revenue Cycle and enable us to continue to scale in the healthcare industry.

    Our Values:Put Patients FirstEmpower Entrepreneurial Provider and Care TeamsOperate with Integrity & Excellence Be InnovativeWork As One Team
    What You'll DoEnsures accounts are billed accurately and timely by providing oversight and direction to Billing staff.Maintain current knowledge of billing systems and payor systems, including applicable federal/state laws, regulations, and third-party reimbursement policies and practices.Update trackers and live spreadsheets of billing progress and project deadlinesClaim submission: Prepare and submit claims to insurance companies using billing software.Insurance verification: Verify patient insurance information, eligibility, and benefits.Payment and invoicing: Process payments, generate invoices for patients, and manage payment plans.Claims management: Follow up on denied or unpaid claims, resolve discrepancies, and handle appeals.Record keeping: Maintain accurate patient and billing records and ensure compliance with regulations.Project coordination: Assist in organizing project activities, schedules, and tasks to ensure timely completion.Documentation: Prepare and maintain project documentation, such as plans, budgets, and status reports.Performs other duties as assigned.
    QualificationsHigh school diploma or GED equivalent3+ years of medical billing experience required  Experience supporting Quality/Risk Adjustment initiatives (HCC, RAF, gap closure) preferred Familiarity with Quality measures (HEDIS/Stars) Medical billing course certificate or coding certificates a plusDemonstrated strong knowledge of commercial and/or regulatory claims billing including relevant Federal, State, and local laws and regulations and requirements.Strong knowledge of third-party reimbursement, government reimbursement regulations, third party and patient billing, managed care agreements, account follow-up, account resolution, and cash applications.Proven extensive knowledge of EDI billing systems and third-party payor billing process management.Proven history of proactively identifying, resolving, and escalating issues that impact business outcomes.Possess complete understanding of the billing/collection process to resolve complex, outstanding claims.Excellent critical thinking, organizational and time management skills with a strong attention to detail, accuracy and follow through.Demonstrated strong and persuasive verbal, written and interpersonal communication skills.Proven track record showing good decision-making skills based upon a mixture of analysis, experience, and judgment.In-Depth knowledge of Microsoft Office (Teams, Outlook, Excel etc)Basic Data Analytic Skills (Power Query, Pivot Tables etc)Proven ability to work collaboratively in a team environment in a positive and professional manner.
    Environmental Job Requirements and Working ConditionsOur organization follows a hybrid schedule, with in-office work on Tuesdays, Wednesdays, and Thursdays, and remote work on other days. This schedule may be subject to change based on business needs. The office is located at 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801.The total compensation target pay rate for this role is: $20.00 - $25.00/hr. The pay range represents our national target range for this role. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.

    Additional Information:     
    The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Read Less
  • UM Coordinator - Hybrid  

    - Monterey Park
    Job DescriptionJob DescriptionDescriptionAstrana Health is seeking a d... Read More
    Job DescriptionJob DescriptionDescriptionAstrana Health is seeking a dedicated Utilization Management (UM) Coordinator to support the UM department in reviewing, monitoring, and processing prior authorization requests while ensuring compliance with regulatory standards and health plan guidelines. The UM Coordinator will serve as a key liaison between providers, members, and internal clinical staff, delivering excellent customer service and ensuring accurate documentation and timely processing of referrals. This role is responsible for coordinating and documenting medical review activities to confirm that services meet established criteria for medical necessity, appropriateness, and efficiency, while facilitating clear and timely communication across all stakeholders. 

    Our Values: Put Patients FirstEmpower Entrepreneurial Provider and Care TeamsOperate with Integrity & ExcellenceBe InnovativeWork As One Team
    What You'll DoComply with UM policies and procedures. Annual review of selected UM policies.Read and understand NMM UM Customer Service Policy and ProceduresProcess Routine & Urgent treatment authorization requests according to the NMM Policy & Procedure Manual based on UM Level 1 review process.Assist with attaching incoming notes to appropriate authorizationsMove referrals coming back from eligibility and or benefits to the correct queue for reviewAccurately review, screen and process daily assigned UM referrals (avg 150-250) in accordance with IPA and health plan TAT guidelinesResponsible for verification to include but not limited to: benefit matrix through DOFR, eligibility, provider status (contracted/non-contracted), carved out and others.Contact providers office as needed for clarification, notes or redirectionsVerify that facilities are contracted and or a CMS approved facility when required.Attend to provider and interdepartmental calls in accordance with exceptional customer serviceReports to UM Lead 3 on activities or problems occurring throughout the day.Maintains strictest confidentiality at all times.Maintain good relationships with health plans and medical directors and external contacts.Team skills, assist others as needed in order to comply with TAT.Other duties as assigned 
    QualificationsHigh School Graduate, Bachelor's in Healthcare Administration is a plus A minimum of two years experienced in managed care environment to include but not limited to an IPA or MSO preferredKnowledge of medical terminology, RVS, CPT, HPCS, ICD-9 codesProficient with Microsoft applications, EZCAP preferred Good organizational skills, verbal and written communication skillsAbility to multitask and problem solve in a fast pace work environmentPunctuality and detail-oriented Ability to follow directions and perform work independently according to department standardsMust be a strong team player and have excellent attendance record
    Environmental Job Requirements and Working ConditionsThis is a hybrid position. The position will be fully in-office for 3 month probationary period. After successful completion of probationary period, position will transition to 2 days in-office and 3 days at home. The position is located at 1600 Corporate Center Dr, Monterey Park, CA 91754. This position requires open availability between M-Su, 8 A - 8 P. You would be scheduled for 5 shifts a week, weekends and holidays are rotated amongst the team, and there is overtime in this position!The national target pay range for this role is $21.00 - $24.00 per hour. Actual compensation will be based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information:The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Read Less
  • Job DescriptionJob DescriptionDescriptionWe are currently seeking a hi... Read More
    Job DescriptionJob DescriptionDescriptionWe are currently seeking a highly motivated Risk Adjustment Coding Specialist to support our Beaumont market.  In this role, you will support risk adjustment efforts by conducting high-volume chart reviews to identify coding gaps, trends, and opportunities for improved accuracy for our providers. You’ll translate your findings into actionable insights, creating and delivering education to providers and practice leaders while navigating complex conversations. Additionally, you’ll track and report on key performance metrics—such as HCC recapture rates, AWVs, and other KPIs, helping drive provider performance and overall program success.

    We are seeking candidates who have experience with provider education and at least 3-5 years of risk adjustment experience! We are seeking candidates who reside in Houston and are able to travel to Beaumont on a monthly basis. 

    Our Values: Put Patients FirstEmpower Entrepreneurial Provider and Care TeamsOperate with Integrity & ExcellenceBe InnovativeWork As One Team
    What You'll DoReview provider documentation of diagnostic data from medical records to verify that all Medicare Advantage, Affordable Care Act (ACO) and Commercial risk adjustment documentation requirements are met, and to deliver education to providers on either an individual basis or in a group forum, as appropriate for all IPAs managed by the companyReview medical record information on both a retroactive and prospective basis to identify, assess, monitor, and document claims and encounter coding information as it pertains to Hierarchical Condition Categories (HCC) Perform code abstraction and/or coding quality audits of medical records to ensure ICD-10- CM codes are accurately assigned and supported by clinical documentation to ensure adherence with CMS Risk Adjustment guidelines Interacts with physicians regarding coding, billing, documentation policies, procedures, and conflicting/ambiguous or non-specific documentationPrepare and/or perform auditing analysis and provide feedback on noncompliance issues detected through auditingMaintain current knowledge of coding regulations, compliance guidelines, and updates to the ICD-10 and HCC codes, Stay informed about changes in Medicare, Medicaid, and private payer requirements.Provides recommendations to management related to process improvements, root-cause analysis, and/or barrier resolution applicable to Risk Adjustment initiatives.Trains, mentors and supports new employees during the orientation process. Functions as a resource to existing staff for projects and daily work.Provides peer to peer guidance through informal discussion and overread assignments. Supports coder training and orientation as requested by manager.May assist or lead projects and/or higher work volume than Risk Adjustment Coding Specialist IOther duties as assigned
    QualificationsRequired Certification/Licensure: Must possess and maintain AAPC or AHIMA certification -  Certified Coding Specialist (CCS-P), CCS, or CPC.3-5+ years of experience in risk adjustment coding and/or billing experience requiredReliable transportation/Valid Driver’s License/Must be able to travel up to 75% of work timePC skills and experience using Microsoft applications such as Word, Excel, and OutlookExcellent presentation, verbal and written communication skills, and ability to collaborate Must possess the ability to educate and train provider office staff membersProficiency with healthcare coding software and Electronic Health Records (EHR) systems.You're great for this role if:    Strong billing knowledge and/or Certified Professional Biller (CPB) through APPCCertified Risk Adjustment Coder (CRC) and/or Risk Adjustment coding experienceHave knowledge of Risk Adjustment and Hierarchical Condition Categories (HCC) for Medicare AdvantageStrong PowerPoint and public speaking experienceAbility to work independently and collaborate in a team settingExperience with Monday.comExperience collaborating with, educating, and presenting to provider teams in a face-to-face setting
    Environmental Job Requirements and Working ConditionsThe national target pay range for this role is $70,000 - $85,000 per year. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.This role follows a hybrid work structure where the expectation is to work on the field and at home on a weekly basis. This position requires monthly travel to Beaumont from Houston.Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.    
    Additional Information:     The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Read Less

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