The Manager of Business Development is responsible for developing and executing strategies that support the organization's strategic plan, the recruitment of new members and the retention of existing members. This role reports to the President & CEO and is a full time, exempt position.
Primary Responsibilities include, but not limited to:
· In alignment with the organization’s strategic plan, develop and execute strategies that support the recruitment of new members and retention of existing members
· Establish a professional working and consultative relationship with members, prospects and other stakeholders by developing an understanding of their unique business needs
· Collaborate with leadership and marketing to identify and develop new programs and benefits based on member/prospect feedback, industry trends and research
· Develop deep knowledge of the various construction markets within Northern California and their corresponding business journals, trade publications and other lead generation tools
· Create a member-focused culture and model relationship-building skills in all interactions
· Foster a climate of innovation and resolve problems to ensure member satisfaction
· Effectively manage membership recruitment and retention departmental budget
· Record all member/prospect communications and interactions in FlashPoint, as well as insuring membership team compliance
· Up to 50% travel within the chapter geographical area covering Northern California
· Some evening and weekend hours required, as well as possible overnight lodging required
· Attend one national conference annually; attend membership, networking, social and other chapter-sponsored events
· Conduct membership programs to increase member growth. May includes annual membership drive and other recruiting promotions as directed. Provide CEO and board with annual retention and recruitment goals.
· Conduct ongoing programs for retaining members in the Chapter. This includes visiting with members at their facilities.
· Coordinate with Events & Communication Coordinator, including material development and updating, event strategies, chapter communication, etc.
· Develop and oversee special acquisition and retention programs, including Chapter and National Membership Awards and other membership incentive activities. Conduct regional new member orientation as needed.
· Contract with and oversee various membership acquisition specialists in order to obtain annual recruitment goals.
· Coordinate and staff the membership committee comprised of volunteer leaders.
· Establish and oversee regional councils comprised of volunteer leaders. Evaluate effectiveness of current area councils and provide President/CEO with detailed Area Council Yearly Strategy and Goals.
· Present weekly report on activities to the President/CEO.
· Relationship
o Chapter staff: maintain a professional and working relationship with other department staff members that will help the Association reach all its objectives.
o Chapter committees: maintain a professional and ethical relationship that will help the committee achieve its goals and assist the committees to the extent that staff and budgeted resources are available. Establish and maintain rapport with committee chairs to assure a smooth and productive working relationship.
o General membership: always respond professionally and quickly to inquiries or requests for help from members. Request for services or assistance outside of the department’s resources should be referred to the appropriate department or the President/CEO.
o ABC chapters: develop relationships with other ABC chapter senior staff to share successful membership retention and recruitment programs.
Knowledge, Skills and Abilities
· Bachelor’s degree in business, marketing, communications, public affairs or related discipline
· Minimum of five years relevant work experience
· Proven ability to drive incremental revenue, create new relationships, nurture existing relationships and build loyalty within a market region
· Active listener with ability to effectively communicate verbally and in writing with diverse audiences
· Consultative sales technique
· Demonstrated ability to close business deals
· High energy and outgoing
· Team player
· Organized with effective time management skills
· General business acumen
· Passion for providing quality services
· Nonprofit development experience a plus
· Constant Contact or other CRM experience a plus
· Travel: Travel is required and includes up to overnight
· Physical Demands: Able to work at least 8 hours/day and 40 hours/week. Additional shifts may be required including evening and weekend. Able to sit at a desk for up to 8 hours a day. Able to drive in a car for up to 8 hours a day. Lifting up to 20 lbs.
\nCompany DescriptionHow we got our start
Associated Builders and Contractors (ABC) was founded in 1950 when seven contractors gathered in Baltimore, MD to create an association based on the shared belief that construction projects should be awarded on merit to the most qualified and responsible low bidders. The courage and dedication of those seven contractors – Charles Mullan, C.K. Wells, Jr., Philip Cloves, Ernest Shultz, Edward Colwill, Charles Knott and Edward Dickinson – helped quickly spread the merit shop philosophy and ABC became the fastest growing association in the United States.
Where we are now
Today, ABC is a national trade association with 68 Chapters and 22,000 members representing more than 19,000 construction and industry-related firms. We are the VOICE OF THE MERIT SHOP® and the only organization to serve contractors, subcontractors, suppliers and associates of all trades who want to conduct business in an unrestricted market regardless of labor affiliation. Our services include federal, state and local government representation, legal advocacy, education, workforce development, communications, technology, recognition through national and chapter awards programs, employee benefits and information on best practices and business development.
Our mission: To promote free enterprise by advancing the merit shop philosophy in the construction industry through education, advocacy and business services.
ABC Northern California’s history
ABC Northern California (ABC NorCal) was founded in 1976 in Concord, CA. In summer 2008, we expanded our office and training space and moved to our current 26,000 square-foot home in Livermore, CA. Today we represent close to 500 large and small companies across Northern California and train 300+ apprentices per year.
Position Summary:
The Administrative Assistant supports the Apprenticeship Department by handling a wide range of administrative responsibilities that keep daily operations running smoothly. This role involves working in a fast-moving environment, managing frequent deadlines, and balancing multiple priorities. The ideal candidate is steady under pressure, dependable, detail-oriented, and comfortable following established procedures while also offering practical suggestions for improvement.
This position requires strong verbal and written communication skills, solid computer proficiency, and the ability to learn new systems with minimal guidance. The work includes both independent tasks and responsibilities that require close coordination with the team. Because the duties involve specialized processes and ongoing training, this role is best suited for someone seeking long-term stability and growth within the position.
Why Work With Us
The Apprenticeship Department is a hard-working, supportive team that takes pride in helping people build their careers in the construction industry. We stay busy and handle a fast pace, but we also keep things friendly and collaborative. We appreciate team members who show up with a positive attitude, communicate well, and enjoy contributing to a mission that makes a real difference for apprentices and our contractor members. If you’re looking for a place where you can grow your skills, feel valued, and be part of a team that works with purpose, you’ll feel at home here.
Primary Responsibilities include, but not limited to:
· Maintain a working knowledge of Apprenticeship rules, regulations, and program standards.
· Complete projects and special assignments by setting objectives, determining priorities, managing time, coordinating with others, and adjusting plans as needed.
· Provide clear and professional communication through phone, email, text, and in-person interactions.
· Manage incoming calls, greet and support visitors, and assist internal staff and external partners.
· Support quality service by upholding communication and customer service standards.
· Support the Intake team with scheduling, preparing, and administering intake exams.
· Assist with applicants and apprentices drug screenings.
· Support apprentices with coordinating on-the-job training and completion of work processes.
· Respond to Apprenticeship-related phone inquiries and provide accurate information.
· Update and maintain data in the department database.
· Communicate with apprentices regarding work reports, jobsite issues, and program requirements.
· Provide backup support to other team members when needed to ensure full coverage of all departmental tasks.
· Collaborate with staff to make sure shared responsibilities are completed on time.
· Assist with project-based work and special assignments as directed.
Note: Nothing contained in this job description shall alter the at will status of your employment. ABC reserves the right to change this job description without notice.
Knowledge, Skill and Abilities:
· Strong time-management skills with the ability to balance multiple tasks and deadlines.
· High level of accuracy in preparing, entering, and maintaining information.
· Solid analytical and problem-solving abilities, including resourcefulness in finding solutions independently.
· Comfortable working in a fast-paced and sometimes high-pressure environment.
· Professional, helpful, and consistent demeanor.
· Able to follow established procedures while offering thoughtful suggestions for improving workflows.
· Reliable team player who communicates clearly and works well with others.
· Exceptional written and verbal communication skills.
· Trustworthy with confidential information and demonstrates sound judgment.
· Experience with office administration and strong interpersonal skills, including cultural awareness and sensitivity.
· Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe programs.
· Valid California Driver’s License and eligibility for coverage under company vehicle insurance policy.
Physical Requirements:
· Able to work at least 8 hours per day and 40 hours per week; occasional evenings, weekends, or overtime may be required.
· Able to sit at a desk for extended periods.
· Able to drive for up to 8 hours when needed.
· Able to lift up to 20 lbs.
Work Schedule:
This is a full-time, in-office position (40 hours per week). Flexible scheduling is available between 7:00 AM and 5:00 PM.
\nCompany DescriptionHow we got our start
Associated Builders and Contractors (ABC) was founded in 1950 when seven contractors gathered in Baltimore, MD to create an association based on the shared belief that construction projects should be awarded on merit to the most qualified and responsible low bidders. The courage and dedication of those seven contractors – Charles Mullan, C.K. Wells, Jr., Philip Cloves, Ernest Shultz, Edward Colwill, Charles Knott and Edward Dickinson – helped quickly spread the merit shop philosophy and ABC became the fastest growing association in the United States.
Where we are now
Today, ABC is a national trade association with 68 Chapters and 22,000 members representing more than 19,000 construction and industry-related firms. We are the VOICE OF THE MERIT SHOP® and the only organization to serve contractors, subcontractors, suppliers and associates of all trades who want to conduct business in an unrestricted market regardless of labor affiliation. Our services include federal, state and local government representation, legal advocacy, education, workforce development, communications, technology, recognition through national and chapter awards programs, employee benefits and information on best practices and business development.
Our mission: To promote free enterprise by advancing the merit shop philosophy in the construction industry through education, advocacy and business services.
ABC Northern California’s history
ABC Northern California (ABC NorCal) was founded in 1976 in Concord, CA. In summer 2008, we expanded our office and training space and moved to our current 26,000 square-foot home in Livermore, CA. Today we represent close to 500 large and small companies across Northern California and train 300+ apprentices per year.
Execute efforts to create a training culture, including outreach, event support, community engagement, and member engagement and training. This position will support multiple departments – apprenticeship, membership, events and community engagement. This position will require travel throughout Northern CA.
Primary Responsibilities include, but not limited to:
Apprenticeship & Workforce Development
· Support and execute efforts to increase workforce development and training program growth by working with the contractor members and community-based organization
· Participate in carrying out EEOC Compliance Plan to ensure continued work in the area of diversity. This includes work with Women's Organizations, Minority Groups, and Veterans Groups
o Identify financial resources available to assist women, minorities, and veterans during their apprenticeship training
· Work with apprenticeship department to assist in communicating apprenticeship programs benefits to school counselors
· Engage the field personnel within the membership and help them see the benefits of training
· Work with members to see the value in registering existing workforce in the apprenticeship program
· Work with apprenticeship department to increase sponsorships to support graduation and craft competition expenses
· Work with members to see the value in utilizing and hiring graduates from our community programs on both public and private works
· Work with members to assist in identifying opportunities to enroll their current personnel into existing courses and certifications with open seats for training
Events
· Set up events and member education courses in database system (FlashPoint) and process registrations in a timely manner, send email confirmations, event reminders, and collect event feedback. Prepare event materials including but not limited to registration sheets, name tags, reference materials, event resources, presentations, awards and badges to ensure accuracy on materials, proper company and attendee names, spelling and dates.
· Prepare classroom, warehouse, or 3rd party event location for Chapter functions. Includes placing food/beverage orders, arranging tables, chairs and rearranging post event.
· Attend ABC NorCal events and adjust work schedule accordingly to help with setup and tear down. Work with members to increase attendance and participation at various events
· Coordinate all aspects of member education including but not limited to instructors and attendance, testing equipment/technology, securing venues and aiding in the negotiating of contracts, managing catering and menus, and related budgets
· Prepare class materials including but not limited to registration sheets, reference materials, class resources, webinar presentations, evaluations and certificates of completion.
· Work with vendors in sending out certificates/certification cards to training partners
Outreach
· Participate in Job and Career Fairs
· Attend Workforce Development Industry Partners events
· Coordinate activities for ABC Student Chapter at Fresno State
· Assist with Intake process for new apprentices in Sacramento/ Livermore/ Fresno Establish Women in Construction Peer Group (LOGIC) and events
· Establish NextGen Leadership group and events
Note: Nothing contained in this job description shall alter the at will status of employment. ABC reserves the right to change this job description without notice.
Knowledge, Skill and Abilities
Excellent customer service skills with a professional and friendly demeanorStrong written and verbal communications skills and must have the ability to multi-task and demonstrate flexibility in performing job duties Requires working knowledge with Word, Excel, Outlook, Powerpoint and Zoom.• Very effective organizational skills
• Attention to detail and high level of accuracy
• Analytical and problem-solving skills
• Strong time management skills
Travel: Frequent travel is required and includes up to overnightPosition requires availability to represent the merit shop at Board meetings and events on short notice and at various hours throughout the Northern California Chapter region as necessary. Physical Demands: Able to work at least 8 hours/day and 40 hours/week. Additional shifts may be required including evening and weekend. Able to sit at a desk for up to 8 hours a day. Able to drive in a car for up to 8 hours a day. Lifting up to 20 lbs.\nCompany DescriptionHow we got our start
Associated Builders and Contractors (ABC) was founded in 1950 when seven contractors gathered in Baltimore, MD to create an association based on the shared belief that construction projects should be awarded on merit to the most qualified and responsible low bidders. The courage and dedication of those seven contractors – Charles Mullan, C.K. Wells, Jr., Philip Cloves, Ernest Shultz, Edward Colwill, Charles Knott and Edward Dickinson – helped quickly spread the merit shop philosophy and ABC became the fastest growing association in the United States.
Where we are now
Today, ABC is a national trade association with 68 Chapters and 22,000 members representing more than 19,000 construction and industry-related firms. We are the VOICE OF THE MERIT SHOP® and the only organization to serve contractors, subcontractors, suppliers and associates of all trades who want to conduct business in an unrestricted market regardless of labor affiliation. Our services include federal, state and local government representation, legal advocacy, education, workforce development, communications, technology, recognition through national and chapter awards programs, employee benefits and information on best practices and business development.
Our mission: To promote free enterprise by advancing the merit shop philosophy in the construction industry through education, advocacy and business services.
ABC Northern California’s history
ABC Northern California (ABC NorCal) was founded in 1976 in Concord, CA. In summer 2008, we expanded our office and training space and moved to our current 26,000 square-foot home in Livermore, CA. Today we represent close to 500 large and small companies across Northern California and train 300+ apprentices per year.
Associated Builders and Contractors (ABC) NorCal is seeking an experienced and motivated Apprenticeship Operations Director to lead and oversee one of California's premier state and federally approved apprenticeship programs.
This is a unique opportunity for someone who enjoys building strong teams, improving operational processes, ensuring regulatory compliance, and working alongside contractors, educators, industry partners, and government agencies to develop the next generation of skilled construction professionals.
If you are a strategic thinker who thrives in a fast-paced environment and enjoys making a meaningful impact, we encourage you to apply.
What You'll Do
As the Apprenticeship Operations Director, you will provide leadership and oversight for all aspects of ABC NorCal's apprenticeship programs, including operations, compliance, program development, contractor support, and team management.
Key responsibilities include:
Program Leadership
Lead the daily operations of ABC NorCal's apprenticeship programs.Supervise and mentor apprenticeship and facilities staff.Develop and implement strategies to strengthen and grow apprenticeship programs.Identify opportunities for operational improvements and process efficiencies.Compliance & Regulatory Oversight
Ensure compliance with California Division of Apprenticeship Standards (DAS), U.S. Department of Labor (DOL), and all applicable state and federal regulations.Maintain apprenticeship standards, policies, and program documentation.Prepare annual compliance reports, audits, Cal-Plan submissions, grant documentation, and program self-assessments.Contractor & Apprentice Support
Serve as a trusted resource for sponsoring contractors.Provide guidance on apprenticeship procedures, training requirements, contributions, and program compliance.Oversee contractor and apprentice concerns while working collaboratively toward positive resolutions.Support apprenticeship recruitment, retention, and workforce development initiatives.Operations & Administration
Manage apprenticeship databases, including FlashPoint.Oversee apprenticeship records, reporting, grants, funding opportunities, and quality assurance.Monitor contribution processes and ensure compliance with Trust requirements.Coordinate apprenticeship graduation and special program initiatives.Industry & Board Relations
Represent ABC NorCal at industry meetings, committee meetings, and apprenticeship conferences.Prepare reports and presentations for Trust Boards and ABC leadership.Collaborate with contractors, educators, legal counsel, government agencies, and industry partners to strengthen apprenticeship opportunities throughout Northern California.What We're Looking For
The ideal candidate is an experienced operations leader who combines strong organizational skills with excellent communication and relationship-building abilities.
Qualifications include:
Experience managing operations, workforce development, apprenticeship, education, construction, or compliance programs.Demonstrated leadership and supervisory experience.Strong project management and organizational skills.Ability to manage multiple priorities while maintaining exceptional attention to detail.Excellent written and verbal communication skills.Ability to build productive relationships with contractors, apprentices, government agencies, and industry partners.Experience interpreting policies, regulations, and compliance requirements.Proficiency with Microsoft Office and database management systems.Knowledge of apprenticeship programs, workforce development, construction, or public agency compliance is highly desirable.\nCompany Description
How we got our start
Associated Builders and Contractors (ABC) was founded in 1950 when seven contractors gathered in Baltimore, MD to create an association based on the shared belief that construction projects should be awarded on merit to the most qualified and responsible low bidders. The courage and dedication of those seven contractors – Charles Mullan, C.K. Wells, Jr., Philip Cloves, Ernest Shultz, Edward Colwill, Charles Knott and Edward Dickinson – helped quickly spread the merit shop philosophy and ABC became the fastest growing association in the United States.
Where we are now
Today, ABC is a national trade association with 68 Chapters and 22,000 members representing more than 19,000 construction and industry-related firms. We are the VOICE OF THE MERIT SHOP® and the only organization to serve contractors, subcontractors, suppliers and associates of all trades who want to conduct business in an unrestricted market regardless of labor affiliation. Our services include federal, state and local government representation, legal advocacy, education, workforce development, communications, technology, recognition through national and chapter awards programs, employee benefits and information on best practices and business development.
Our mission: To promote free enterprise by advancing the merit shop philosophy in the construction industry through education, advocacy and business services.
ABC Northern California’s history
ABC Northern California (ABC NorCal) was founded in 1976 in Concord, CA. In summer 2008, we expanded our office and training space and moved to our current 26,000 square-foot home in Livermore, CA. Today we represent close to 500 large and small companies across Northern California and train 300+ apprentices per year.
