Summary:
The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations). Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet.
The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters. In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed.
The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice’s standards and Fear Free values.
The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program.
The schedule for this role is Wednesday-Saturday 10am-8pm.
Responsibilities:
Responsibilities include but are not limited to:
Nursing Care and Client Services (40%)
Possess in depth knowledge and understanding of veterinary medical conceptsProvide compassionate and quality patient care at all times utilizing Fear Free Guidelines.Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. Possess critical thinking and multi-tasking skillsAble to prioritize and re-prioritize based on hospital and patient needsProficient in animal handling and restraint for various medical proceduresTreat animals and clients with care and respect.Competently explain to client, information doctor has documented about an animal’s condition.Document and communicate and patient concerns or observed changes to VeterinarianFeed and medicate patients following veterinarian and LVT instructionsLift patients up to 40 poundsProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniquesProfessionalism, Communication, and Performance (40%)
Represent ASPCA in professional and courteous manner at all times.Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc. Collaborate professionally with other ASPCA department managers and staff.Support organization and departmental policies and protocolsMaintain open mind regarding changes and be willing to learn, implement, and teach new protocols.Possess thorough knowledge of AAH daily procedures and protocolsEnsure and maintain high quality standard of care, work ethic, and performanceWork independently without supervision and as part of a teamWork efficiently and calmly under challenging conditionsAttend staff meetings and training sessionsAdvise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules.Housekeeping and Maintenance (20%)
Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE.Follow all departmental PPE and cleaning protocolsFollow all protocols put forth by Occupational Safety and Health Administration.Follow all written and verbally communicated departmental Standard Operating Procedures.Take inventory and stock supplies as needed.Assist in keeping supplies stocked by noting when supplies are running low in all departments.Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day.Additional Information
We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.Fear Free Shelter certification is required within 60 days of hireCompensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $34.60 - $37.00
For more information on our Benefit offerings, click here.
Join our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferredLicensed Veterinary Technician - American Association of Veterinary State Boards
Language:
English (Required), SpanishEducation and Work Experience:
Associates: Veterinary Technician, Bachelors: Veterinary TechnicianShelter Medicine Experience, Veterinary Technician Experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See ASPCA Terms & Conditions at https://www.aspca.org/about-us/legal-information and Privacy Policy at https://www.aspca.org/about-us/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Summary:
The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs.
Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve.
The Licensed Veterinary Technician is responsible for a broad range of medical and administrative tasks in the ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills.
One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect.
Responsibilities:
Responsibilities will include, but are not limited to:
Nursing and Shelter Population Care (50%)
Possess in depth knowledge and understanding of veterinary medical concepts
Care for up to 40 cats/dogs per day.
Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling,
Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry.
Possess critical thinking and multi-tasking skills
Ability to prioritize and re-prioritize based on hospital, ARC and new case needs
Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission
Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian.
Perform venipuncture, run diagnostic tests, and administer fluids as needed.
Maintain and compile weekly order of medical supplies inventory, including emergency drugs.
Ensure that supplies are in-date.
Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair.
Maintain all necessary logs, inventory, DTM plates and patient records and checklists.
Create and manage accurate treatment sheets, surgery and procedure requests and medication orders
Stay current in knowledge of emergency drugs and protocols.
Accurately communicate information about an animal’s condition to the direct care team.
Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia.
Team, Administrative, Training (30%)
Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Provide leadership, onboarding and training to the direct care team and train new hires
Remain composed while working in fast-paced environment with changing priorities
Work well both independently and cooperatively as part of team.
Provide medical information and representation to other ASPCA departments.
Communicate all relevant and necessary patient information to ARC management and veterinarians
Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs.
Keep the veterinarians apprised of all medical issues.
Keep the behavior, management and medical teams apprised of all behavior and safety issues.
Adhere to all protocols put forth by Occupational Safety and Health Administration.
Follow, support and model all departmental Standard Operating Procedures.
Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team.
Attend all daily shift rounds, monthly staff meetings and scheduled training sessions.
Give presentations/trainings to new and existing staff as directed
Delegate appropriate tasks to the direct care team.
Communicate in effective and professional manner with public and all ASPCA staff members
Administrative duties as needed
Perform other duties as assigned
Housekeeping and Maintenance (20%)
Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE).
Follow all departmental PPE and cleaning protocols
Take inventory and stock supplies as needed.
Assist in keeping supplies stocked by noting when supplies are running low in all areas.
Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA's when needed.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Qualifications:
Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail.
Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities.
Excellent low stress animal handling skills.
Ability to work well within a team and communicate effectively and courteously with all levels of staff.
Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Maintain strict confidentiality when dealing with criminal cases.
The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis.
Obtain continuing education as required by ASPCA and state licensing board
Deploy locally or nationally at least one time per year.
Dependable and ability to demonstrate regular and reliable attendance.
Team player and willingness to adjust schedule if operations require.
Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs.
Able to safely walk and handle dogs 100 lbs. or over, up and down stairs.
Basic computer skills, including Microsoft Office.
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus.
For more information on our Benefit offerings, click here.
Join our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Additional Information
We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.
Licensed Veterinary Technician - American Association of Veterinary State Boards
Language:
English (Required), SpanishEducation and Work Experience:
Associates: Veterinary Technician (Required)1 - 3 years’ veterinary hospital and/or shelter experience preferred., Veterinary Technician Experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See ASPCA Terms & Conditions at https://www.aspca.org/about-us/legal-information and Privacy Policy at https://www.aspca.org/about-us/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Summary:
Who we are – Community Medicine:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you’ll do:
As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you’ll be a vital member of our veterinary medical team. You’ll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you’ll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You’ll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve.
What you’ll get:
Work/life balance:
paid vacation time to relax
paid sick time to heal
three paid continuing education days and a CE stipend to keep your skills sharp
ten paid holidays to observe
plus - paid personal time to celebrate what and when you like
Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually)
Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader
Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on
Compensation:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $44.24 - $46.64 / hour.
This position is eligible for a signing bonus of $3,500 and a retention bonus of $3,500 after one year of service.
Work Schedule and Location:
This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA.
This is an on-site position at the Community Veterinary Clinic
Responsibilities:
Responsibilities will include but are not limited to:
Medical/Floor Management
Veterinary Technology:
Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery
Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs
Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients
Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients
Floor Management:
Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily
Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s mission
Ensure staff consistently delivers high-quality patient care and adheres to CM’s standard operating procedures and guidelines
Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals’ behavioral and mental health in everything they do
Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach
Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director
Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines
Training:
Train and onboard new nursing team members, including hands-on skills training and weekly online training modules
Monitor and assess trainees’ progress, provide regular developmental feedback and coaching
Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration
People Management & Operations
Serve on the CVC Leadership Team
Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback
Work with the CVC Leadership Team to achieve daily clinic goals
Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents
Assist with hiring new staff
Schedule nursing staff for optimal coverage
Manage team time and attendance - review time sheets for accuracy, review and approve time off requests according to clinic guidelines
Facilitate daily huddles to ensure staff have information they need each day
Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren’t working as they should
Attend required workshops or meetings
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Education and Work Experience:
Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department
Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred
Minimum two years people management experience
Qualifications:
Must have current New York State Veterinary Technician License
Ability to work well within a team and communicate effectively with all levels of staff
Desire to serve clients in a kind, helpful and nonjudgmental manner
Ability to thrive in a fast-paced, challenging environment
Strong interest in animal welfare and serving underserved communities
Must possess excellent animal handling skills
Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance
Must possess the ability to work standing for 8 or more hours
Fear Free® Shelter certification is required within 60 days of hire
Language:
English (Required)
Bilingual (Spanish) Preferred
Stay Connected – Join Our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please to stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required), SpanishEducation and Work Experience:
Associates: Veterinary Technician, Bachelors: Veterinary TechnicianVeterinary Technician Experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
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Summary:
Who we are:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you’ll do:
Support new and experienced veterinarians in reaching their potential, where animal well-being, teamwork and serving the community are at the core of our work. As a member of the management team, you will help deliver key CM objectives: lead a happy, high-functioning team, ensure every patient receives the highest-quality care with minimal fear and stress, and deliver outstanding client experiences to maximize the ASPCA’s impact in the community. As both a player and a coach, you will work as a CM veterinarian as needed – seeing appointments, treating cats and dogs in our Primary Pet Care (PPC) program or performing high-quality, high-volume spay/neuter (HQHVSN) for shelter/rescue animals and beloved pets.
What you’ll get:
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $169,500 - $179,500 annually
Benefits
Work/life balance:
paid vacation time to relax
paid sick time to heal
three paid continuing education days and a CE stipend to keep your skills sharp
ten paid holidays to observe
plus - paid personal time off to celebrate what and when you like
Terrific benefits package:
medical, dental, and vision insurance
pre-tax dependent care and health flexible spending accounts (FSAs)
401(k) plan with generous employer contributions beginning after one year of service
employer-paid life and long-term disability insurance
veterinary state license fee reimbursement
and more - note that benefits are subject to change annually
Room to grow: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader
Support: structured mentorship from experienced veterinarians - we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on
For more information on our benefits offerings, visit our website.
Work Schedule and Location:
This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day. This is an on-site position at the ASPCA’s mobile and stationary clinics throughout the Greater LA Area.
Reporting Structure:
You will report to the Program Director (solid line) for all nonmedical job functions and to the Medical Director (dotted line) for all duties related to veterinary medicine.
Responsibilities:
Responsibilities include but are not limited to:
People Leadership
Oversee and monitor medicine and surgery provided at the ASPCA’s veterinary clinics according to CM’s standard operating procedures and guidelinesTrain veterinarians in high-quality, high-volume spay/neuter (HQHVSN) techniques and other medical protocols (the ASPCA’s Learning & Development team provides “train the trainer” workshops to develop facilitation skills) Be a consistent and visible presence on the floor to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s missionSupport a positive work culture of respect, belonging and teamwork through regular 1:1s, recognition, supervision, developmental coaching, performance evaluation and feedbackPartner with colleagues to achieve or exceed the ASPCA’s impact goalsPartner with the ASPCA’s Talent Acquisition Team to hire staff and per diem veterinarians; onboard new team membersEnsure that all team members have received training and mastered the skills to handle patients in a low stress manner, and that they implement these handling techniques consistentlyInstill the guiding principle that everyone can – and should – actively support the animals’ behavioral and mental health in everything they doTeach veterinarians about their role in the ASPCA’s commitment to improving access to care for all animalsCoach veterinarians and others to communicate effectively with clients, including difficult end-of-life conversationsIn coordination with the management team (Medical and Client Operations Managers) and under the guidance of the Program Director, deliver cohesive messaging and address root causes of location problems and deliver corrective action plans as neededGuide direct reports to write and fulfill annual goals which encourage teamwork and challenge them to grow professionally Write, schedule and conduct annual performance reviewsDeliver disciplinary actions and follow up coaching as needed; seek counsel with your director and/or People Partner as neededPrioritize safety and security in the clinic; report safety related incidents and ensure that all incident and supervisor reports are completed promptlyMedical
Perform pre-surgery physical examinations on all surgical candidates; perform approximately 25-40 high quality, high volume spay/neuter surgical procedures per spay/neuter clinic day Provide compassionate, quality preventive and basic care to patients, overseeing all aspects of veterinary care during a clinic day including physical examination, diagnostics, treatment recommendations and delivery, prescribing of medications and discharge informationWork side by side with staff veterinarians as a PPC doctor or HQHVSN surgeon treating cats and dogs as both a scheduled shift and fill-in coverage as neededDiagnose and treat post-surgical complications on an outpatient basisTriage and refer cases that do not fall within the Community Medicine parameters of care as appropriateSupport internal ASPCA departments, such as Relocation and LA Feline Programs, with medical consultations and support as neededProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniquesAdministrative
Schedule CM staff veterinarians and per diems for optimal coverageMeet regularly with the Medical Director; provide open and honest and communication and feedback when things aren’t working as they shouldParticipate in monthly CM Veterinary Medicine Rounds and Morbidity and Mortality Meetings with the Vice President of Medicine; present on interesting cases or current topics in veterinary medicine as neededSupport the ASPCA’s commitment to research and development to benefit animals across the country by participating in studies designed to improve access to care as neededAttend workshops or meetings as neededExemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animalsDemonstrates Ownership and feels responsible for outcomesBelieves in Team – that we are stronger togetherSeeks to Elevate others and reimagine what is possibleFocuses on Impact, specifically making change for animalsQualifications:
Current California State Veterinary LicenseDemonstrate true leadership abilities in challenging situationsMaintain open mind regarding changes and be willing to learn, implement, and teach new protocolsPossess ability to work in high-volume, fast-paced clinic environment Excellent work attendance recordFear Free® Shelter certification is required within 60 days of hire
Education and Work Experience:
Doctor of Veterinary Medicine degree (or equivalent) from an AVMA accredited veterinary collegeMinimum one year of experience in high quality, high volume spay/neuterMinimum three years veterinary experience in small animal medicine and surgeryPrevious people management experience strongly preferredStay Connected – Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.
Language:
English (Required)Education and Work Experience:
Doctorate: Veterinary Medicine (Required)
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Read LessSummary:
The Vice President of the Cruelty Recovery Center (VP) leads the sheltering component of the ASPCA’s national response to animal cruelty and natural disasters. Based at the Cruelty Recovery Center (CRC) in Columbus, this role oversees a highly skilled team providing lifesaving care for animals rescued from large-scale cruelty cases and emergency situations. Working closely with leaders across disciplines, the CRC team delivers integrated, quality care—from intake through outcomes—both at the CRC facility and in temporary shelters established in the field.
Who We Are
For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals. The CRC team takes the ASPCA's commitment to the very heart of where help is most urgently needed. We are looking for a VP to lead our team, improving the lives of vulnerable animals who need us most.
The CRC provides intake, care, and outcomes for animals impacted by cruelty and natural disasters, serving as a vital part of the ASPCA’s national efforts to help communities respond effectively to animal cruelty—particularly in cases involving large populations of animals. At the CRC, sheltering, veterinary, and animal behavior professionals work side by side to deliver compassionate, high-quality care. The CRC team is comprised of staff, responders, and a growing number of volunteers and foster families. For the planning of new cases, CRC leadership joins a multi-disciplinary group of ASPCA departments who collaborate to ensure coordinated operations and excellent care, supporting animals at the CRC facility in Columbus and in temporary shelters established in the field.
What You’ll Do
The Vice President of the CRC oversees the ASPCA’s Columbus-based shelter, ensuring consistent, efficient, and forward-thinking operations for animals in the CRC’s care. Reporting to the Senior Vice President of Shelter and Rehabilitation Operations (SVP SRO), the VP leads teams in delivering fully integrated care, while ensuring medical, behavioral, and operational teams work seamlessly together. Under this leadership, pathway planning is a shared responsibility across all functions, balancing excellent care with the urgency required to be ready for the next critical request for assistance. The role also plays an important part in strengthening local engagement, building relationships within the Columbus community to grow adoptions, foster participation, and on-site volunteer support.
The Vice President is a strategic, people-centered leader who drives excellent operations, models collaboration within a complex, matrixed organization, and helps advance the field of animal sheltering. This role combines big-picture planning with boots-on-the-ground leadership—guiding teams through fast-moving work while supporting staff resilience. In doing so, the VP helps ensure the CRC continue to strive to be a model for emergency sheltering. For a leader inspired by purpose, innovation, and teamwork, this is a rare opportunity to shape national animal welfare efforts within a mission-driven organization.
As a member of the Shelter and Rehabilitation Operations Leadership Team (SRO LT), you will serve as a key leader, working collaboratively to advance the ASPCA’s shelter operations in ways that benefit animals, people, and the sheltering field. You will be an influential leader fostering alignment, engagement, and commitment across programs. The SRO LT models professionalism, collaboration, and open communication, creating and maintaining programs that are a great place for people to work and for animals to receive care.
VP, the Cruelty Recovery Center reports directly to the SVP, Shelter and Rehabilitation Operations and has 4 direct reports.When & Where You’ll Work
This is an on-site position based at the ASPCA’s Cruelty Recovery Center in Columbus, OH.The regular schedule for this position is Monday through Friday and requires flexibility, as some early mornings, evenings and weekends are required based on operational needs in support of a 7-day per week operation. Work schedules are subject to change at the discretion of the ASPCA.This role requires the ability and willingness to travel up to 15% annually, as needed.What You’ll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $160,000 - $175,000 annuallyBenefits
At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include but are not limited to:
Affordable health coverage, including medical, employer-paid dental and optional vision coverage.Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays and paid personal time off that allows flexibility to observe the days that mean the most to you.Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.For more information on our benefits offerings, visit our website.
Responsibilities:
Responsibility buckets are listed in general order of importance. They include, but are not limited to:
Leadership and Planning
Lead the department to take progressive steps towards consistency across teams; effectively communicate objectives, expectations and accountabilities all with an eye towards helping as many animals as possible
Proactively identify and resolve operational challenges, and capitalize on opportunities to improve efficiency, effectiveness and quality of animal care and foster, volunteer, and adopter experiences; keep lines of communication open with staff to ensure responsiveness and productivity
Ensure compliance with applicable laws and adherence to the Association of Shelter Veterinarians’ “Guidelines for Standards of Care in Animal Shelters”
Collaborate with veterinary and animal behavior functions and leadership to ensure practices are integrated and aligned
Guide the department’s leadership teams in identifying, collecting, monitoring and interpreting important indicators that will inform sound decision-making as well as training and development plans
Explore and develop opportunities to engage more deeply with the Columbus community to increase adoptions, foster homes, and on-site volunteers
Perform other duties as assigned by SVP SRO
People Management and Staff Development
Manage a team of +/-50 employees to succeed in their role by communicating clear expectations, providing opportunities for learning and development, and building positive and trusting relationships
Work with partnering teams to oversee the management of a contingent workforce that supports CRC operations in Ohio and in temporary field shelters
Support direct reports by holding regular effective feedback conversations, career conversations, annual performance evaluations, and ongoing check-in conversations with each team member on a cadence that’s appropriate for their role(s)
Nurture a culture that is welcoming and respectful, where staff are engaged in learning and achieving individual and collective goals
Collaborate with the SVPs of Operations, Veterinary Medicine, and Animal Behavior to maximize expertise across the organization by supporting the matrixed structure. Strengthen integrated decision-making by maintaining strong relationships with and fostering clear communication among ASPCA leaders.
Foster unity across functions and bring staff together behind the goal of providing hands-on integrated care for at-risk animals while continually innovating to elevate the field
Provide training, supervision, modeling, coaching and ongoing guidance for direct reports and the teams they lead
Support alignment of managers in the matrixed structure. Set an example of – as well as expectations for – exceptional collaboration through regular constructive and productive communication and team building. Build strong relationships across matrix, communicating regularly, and providing performance input on a quarterly basis at a minimum
Promote a strong, collaborative team culture and deep employee engagement; in partnership with the People Team and Learning & Development, provide guidance for teams as they develop and uphold their own team norms, aligned with the ASPCA’s core values
Strategically attend team meetings with direct reports and the teams they lead, supporting the agenda and ensuring a productive team discussion
Mentor teams on subjects such as animal welfare, communication, customer service, leadership, and ASPCA policies and philosophy, to empower them to make good decisions in carrying out their work
Lead with empathy to build systems, practices, and team norms that support staff resilience and well-being, particularly in the context of humane euthanasia and other emotionally challenging aspects of animal welfare work.
Serve as a champion in times of change and work with SRO LT in identifying ways to improve policies and practices
Establish systems for regular communication and celebration to support a positive work environment
Operational Excellence
Oversee the program operations and day-to-day leadership of the CRC
Continually assess and ensure that departmental policies and practices are aligned within and across ASPCA shelters, including animal pathway planning and outcome decisions; provide guidance to facilitate complex decision-making as needed
Shape, propose, and oversee the CRC budgets under the guidance of the SVP SRO to ensure ongoing alignment with mission and goals; oversee execution of yearly plans, regularly monitoring progress towards key results
Collaborate effectively with infrastructure teams such as: Media & Communications, Development, People, Legal, Real Estate & Facilities Operations, Finance, Information Technology; reaching decisions that support the best practices of all involved
Provide staffing support for the National Field Response team for removals, as well as temporary field shelter set-up and demobilization, and for the Behavioral Sciences and Veterinary Forensic teams during exams and evaluations
Collect and analyze data to identify key metrics, communicate persuasively with key stakeholders, translate into data-driven decision making and drive strategic goals that enhance service delivery, improve animal outcomes, and ensure financial stewardship
Create and maintain communication systems, protocols and procedures that allow the CRC to use resources flexibly in response to ever-changing needs, dividing resources between the home-base facility in Ohio and temporary field shelters
Provide comprehensive, ongoing support for staff members to build resilience and combat the stress often experienced by those working in animal welfare; model maintaining good work/life balance
Testify as needed in criminal cases and provide evidentiary information to support LACR casework
Work closely with the ASPCA’s Learning Lab and facilitate the critical work of this team by hosting groups of learners at the CRC facility
Qualifications:
A solid understanding of – and affinity for – people management, change leadership, program development, process improvement and budget oversight
Highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance
Ability to develop and sustain successful, productive relationships
Strong track record of leading through change
Skillful and diplomatic communicator, possessing confidence and composure required to effectively communicate with senior management and influence organizational thinking
Can guide others in effectively navigating conflict resolution; demonstrates skill as a mediator
Excellent supervisory and team development skills
Excellent ability to teach and coach
Experience representing an organization through public speaking at conferences and other external forums.
Strong analytical skills and fluency with data; ability to identify key metrics, communicate persuasively to key stakeholders, and translate into data-driven decision making
Critical thinker, proven problem solver and generator of new ideas with strong sense of key business issues, opportunities and liabilities
Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously
Track record of managing/navigating wide-ranging projects and processes and completing them on time
Strong sense of integrity and discretion; ability to handle sensitive information and issues while maintaining confidentiality
Demonstrated understanding of animal shelters and sheltering, including the challenges they face, and trends in the animal welfare field
Fluent in Excel, PowerPoint, Canva and able to readily create presentations and visuals
Ability to exemplify ASPCA’s core values and behavioral competencies
The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis
Education and Work Experience:
High School Diploma, GED or Equivalent
Minimum of 5 years’ experience leading a large team and overseeing a multifaceted program
Minimum of 5 years’ experience managing a substantial, complex budget
Animal shelter and thorough animal welfare knowledge strongly preferred
Experience working in an animal shelter supporting operations and administrative responsibilities preferred
Project management experience preferred
CAWA designation is a plus
Experience serving in an oversight role during disaster response and/or in temporary field shelters is a plus
Experience working with victims of animal cruelty (e.g., dogs from fighting cases, animals from hoarding situations) is a plus
Stay Connected – Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.
Language:
English (Required)Education and Work Experience:
High School Diploma, GED, or Equivalent Experience (Required)At least 5 years’ experience managing a budget, Minimum of 8 years’ experience managing a substantial team and a multifaceted program
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Read LessSummary:
Overview
The ASPCA Veterinary Support team is seeking a friendly, engaging, reliable, and people-savvy individual who wants to make a difference in the world. The Certified Veterinary Technician will have excellent medical knowledge, customer service, and communication skills. They will effectively and professionally communicate with pet owners and veterinary professionals regarding emergency triage, schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention.
Who We Are
Our Veterinary Support Associates provide a communication pathway for clients, answering over 25,000 inbound calls and making over 15,000 outbound calls annually. Our work includes providing veterinary triage, appointment scheduling, and program support for the ASPCA Adoption Center and ASPCA Animal Hospital in New York City, Community Engagement, Community Medicine (New York, Miami, Los Angeles), ASPCA Spay/Neuter Alliance (North Carolina), Los Angeles Feline Program Team, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas.
What You’ll Do
The ASPCA Veterinary Support team fields approximately 50,000 inbound and outbound calls annually, providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance, and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas.
Where and When You’ll Work
This role is located in our Champaign, IL office and is an on-site role.
Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA.
What You’ll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future.
Zone 1 Champaign, IL): $24.50 - $26.90 per hour.
For more information on our Benefit offerings, click here. Staff in this role may be eligible for additional pay such as shift differential.
Benefits
At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:
Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.
Responsibilities:
Responsibilities
Responsibility buckets are listed in general order of importance. They include, but are not limited to:
Responsibilities
Professionally manage contact by telephone and electronic means from departmental referrals, animal owners, and others involving animals with the goal of keeping pets and people together
Assist in the daily operations of all areas of Veterinary Support by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support
Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources
Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners.
Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed
Assess case-related charges and make recommendations based on ASPCA protocols
Consult the on-site and off-site experts as needed for additional information and case approvals
Maintain case records appropriately in all required systems
Assist with maintenance of confidential files
Collaborate with management and provide input when internal or external issues arise
Maintain a professional demeanor during difficult or escalated interactions
Maintain a positive and supportive attitude in all internal and external communications
Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure.
Other duties as assigned
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team - that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Qualifications
Excellent interpersonal, written, and oral communication skills
Strong oral and written Spanish communication skills a plus
Proficient with computers and comfortable learning new software
Fast and accurate typing skills
Understanding of medical terminology and basic animal anatomy
Ability to track and adapt to frequent changes in protocols and procedures
Must be able to think critically and interact effectively with clients, veterinary practices, and pet parents over the telephone and through electronic correspondence
Must be detailed oriented, able to examine and observe details, and able to discriminate colors
Ability to manage large numbers of inbound and outbound calls in a timely manner
Excellent active listening skills and the ability to quickly develop a rapport with clients over the phone
Exceptional customer service and professional phone voice
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions.
Ability to adapt and meet the varied needs of our clients.
Display emotional intelligence and resiliency
Display care and concern for the safety and well-being of self, animals and others, especially during stressful situations
Must work well with or without direct supervision
Ability to work as part of a hybrid team
Availability to work any shift
Language
English (Required)
Spanish (Preferred)
Location
Champaign, IL
Education and Work Experience
Spanish (Preferred)
CVT license required (Illinois)
Veterinary practice or shelter experience preferred
Customer service, client relations, or social service experience preferred
Additional Information
Veterinary Support Associates are assigned different shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA.
Weekends and holidays are required.
Ability and willingness to travel up to 5% of the time as needed.
Outstanding interpersonal, verbal, and written communication skills; collaborative team player who shares knowledge and supports colleagues
Love of animals and an interest in the organization’s mission of animal welfare is a plus!
Ability to exemplify ASPCA’s core values and behavioral competencies.
Language:
English (Required), SpanishEducation and Work Experience:
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Read LessSummary:
Are you a dedicated veterinarian passionate about delivering high-quality medical care to animals in need? Are you energized by collaborating with operations and behavior experts to optimize the overall well-being of animals? Do you thrive in a dynamic and complex environment, where colleagues collaborate to provide comprehensive care for animals while advancing knowledge in our field? If so, the role of Veterinarian at the ASPCA’s Cruelty Recovery Center (CRC) might be right for you!
Who We Are
At the Cruelty Recovery Center (CRC) in Columbus, Ohio, a dedicated team of sheltering, veterinary and animal behavior staff work together to care for animals rescued in ASPCA national cruelty cases and disaster responses. This team works closely with the ASPCA’s National Field & Disaster Response (NFDR), Forensics Sciences, Legal Advocacy, Criminal Practice & Investigations, Behavioral Sciences (BST) and Shelter Medicine Services (SMS) teams to ensure well-coordinated operations and high-quality, collaborative care for animal victims of neglect, abuse and natural disasters. The CRC team also provides care for animals housed in ASPCA temporary field shelters.
What You’ll Do
Veterinarians at the Cruelty Recovery Center will play a critical role on this team ensuring a high quality of care and timely treatment decisions for all animals. They will collaborate with the Senior Director, Veterinary Services (SDVS) and current CRC Veterinarians to provide veterinary care for all animals on-site and must be able to quickly adjust focus and shift priorities based on patient and operational needs. The Veterinarian will also support the Forensic Sciences team in the examination, documentation, and collection of evidence from victims of animal cruelty. The Veterinarian will be providing care for animals housed at the CRC facility and animals housed in temporary shelters, based upon the current needs of the National Field & Disaster Response team.
When & Where You’ll Work
This position is based at the ASPCA Cruelty Recover Center (CRC), located in Columbus, OH. Able to travel regularly and with little advance notice in support of National Field & Disaster Response, up to 15% of work time.Ability and willingness to work flexible hours, long days and weekends, when required.What You’ll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $123,000-$136,000 annually.This position is eligible for a signing bonus and/or relocation assistance.
Benefits
At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.For more information on our benefits offerings, visit our website.
Responsibilities:
Responsibilities include but are not limited to:
Veterinary Care and Clinical Case Management
Provide timely, high-quality veterinary care to dogs, cats, and other species as needed, in accordance with ASPCA medical protocols and shelter medicine principles and best practices at the CRC and in temporary shelters
Monitor the health and welfare of the shelter population, identify potential disease outbreaks, and implement appropriate mitigation measures. Ensure appropriate use of quarantine and isolation spaces to manage individual patient needs and protect population health effectively
Provide skilled and efficient diagnosis and treatment of patients with timely recognition of medical conditions requiring care through outside veterinary partners. Work with partner veterinary hospitals as needed, including referring animals for advanced workups and specialty care. Ensure animals receive medical exams upon admission and are provided with ongoing care as appropriate, whether on-site, in foster homes, boarding facilities, or other off-site locations; ensure veterinary care provided is aligned with, and contributes to, timely decisions and efficient outcomes for animals once ownership is obtained
Complete certificates of veterinary inspection, as appropriate, for transfer of animals between facilities and/or placement of animals released from care
Safely and efficiently perform sterilization surgeries, other common soft tissue surgeries, and dental extractions
Direct and manage the treatment of in-house intensive care patients including infectious diseases
Perform humane euthanasia following disposition decisions and/or in the event of urgent medical need, sometimes for a large number of animals at a time
Assist with planning of small- and large-scale case responses and participate in assessment and management of these case animals in the field and on criminal scenes
Support the collection of evidence and documentation of examinations of live and deceased victims of animal cruelty, including but not limited to the performance of clinical forensic exams and gross necropsies, completion of reports for law enforcement, and testifying as an expert witness, as needed
Obtain relevant continuing education as required by the ASPCA and state licensing boards. Remain current on best practices in shelter medicine
Collaboration and Administration
Regularly participate in MBS population rounds with behavioral and sheltering staff: review medical concern boards and collaborate in the moment to ensure timely delivery of integrated care
Closely collaborate with other teams including but not limited to Sheltering, Behavior, Criminal Practice & Investigations, and Forensic Sciences to ensure the overall well-being of each animal, to effectively share information in a timely fashion with relevant stakeholders, and to ensure that decision-making regarding treatment and outcome of each animal is informed by all relevant considerations (medical, behavioral and legal status)
Communicate regularly with other branches using objective language and established communication systems to inform and advise regarding medical conditions of animals at the shelter and in foster care, including outbreaks of infectious disease
Participate in pathway planning to ensure appropriate and timely disposition decisions that consider animals’ physical, medical, social and behavioral needs collectively, for animals on-site as well as those housed at off-site locations
Regularly attend Veterinary Services meetings as well as appropriate interdepartmental and all-staff meetings
Provide oversight to ensure adequate communication and facilitate continuity of care for medical responders in temporary shelters
Maintain accurate and thorough medical documentation in accordance with principles of medical record-keeping, document all exam findings, test results, and treatments. Produce administrative reports and communicate animal status updates as needed
Utilize appropriate chain of custody, evidence transfer and disposition procedure for forensic evidence
Support the medical staff with identifying inventory and ordering needs
Assist in staff training in all areas of sheltering best practices including preventive care, disease outbreak management, and proper use of PPE
Competently and compassionately explain animals’ conditions to staff and responders with easily understood language. Provide mentorship for student externs and other potential teaching opportunities
Offer input and feedback on medical protocols and standards of care
Follow, enforce, and provide input to all CRC and ASPCA protocols and procedures (e.g. information sheets, data sheets, etc.)
Model a standard of continual commitment to improvement in all aspects of CRC care and handling of dogs, cats, and other species
Practice and model low-stress handling techniques to minimize animal fear, anxiety and stress
Education and Work Experience:
Doctorate: Veterinary Medicine or equivalent degree from an accredited veterinary college required
Licensed to practice veterinary medicine in the state of Ohio or eligible for licensure; must obtain license within 30 days of hire; Willing and able to maintain veterinary licenses in multiple states to support field work
Clinical experience as a veterinarian working primarily or exclusively with dogs and cats required
Clinical experience with poultry, horses, and other species preferred
Fear Free® and Fear Free Shelters certified or completed within 60 days of employment
USDA Category 2 accredited or obtained within 3 months of employment
Knowledge of and experience working within Incident Command System (ICS) structure preferred; completion of ICS 100, ICS 200, IS0010.a, IS0011.a, and IS0700.b training courses within 3 months of employment
Additional Qualifications:
Strong interest in shelter medicine, forensics, legal cases and disaster response required
Possess sound clinical judgement and resiliency to make end-of-life decisions for patients and to coach and support staff and volunteers regarding those decisions
Comfortable with humane euthanasia in theory and in practice
Able to witness animal suffering medically and/or behaviorally
Demonstrated ability in low-stress animal handling and restraint
Possess critical thinking and multitasking skills; able to quickly and calmly adjust focus and shift priorities based on patient and operational need. Can easily adapt to changes and help others to do the same
Resilient, bounces back from difficult and disappointing situations quickly
Able to maintain strict confidentiality when dealing with criminal cases
Builds strong work relationships based on trust, respect, and listening to understand. Fosters collaboration by creating strong connections with colleagues at all levels and in all areas. Demonstrates genuine interest in the thoughts, ideas, and expertise of others
Ability to work on a team as well as independently; ability to lead as well as follow instructions. Able to set a clear direction and inspire others to work towards shared goals
Cultivates a climate in which diverse perspectives are solicited, encouraged, valued, and respected. Unafraid of hard conversations and approaches them openly and kindly
Sets a high standard by modeling transparency, integrity, honesty, and strong ethical principles. Views conflict as an opportunity to improve communication, clarify and articulate values, and build stronger relationships
Proficient computer skills, including Microsoft Office and email; familiarity with Salesforce or other shelter software systems a plus
Able to lift and carry up to 50 pounds; Able to work standing for 8 or more hours and bend, crouch, kneel and move freely to perform responsibilities that include handling potentially dangerous and/or medically compromised animals in stressful conditions
Able to occasionally work in physically challenging conditions and able to wear appropriate protective gear, including a protective mask. Job responsibilities may entail exposure to chemical and biological hazards, such as feces and blood, exposure to sharp objects, working in noisy environments and working in areas with uneven, wet and slippery surfaces
Language:
English (Required)Education and Work Experience:
Doctorate: Veterinary Medicine (Required)
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Read LessSummary:
Who we are - Community Medicine:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you’ll do:
Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most. The ASPCA’s Community Veterinary Clinic (CVC) offers high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries. CM technicians build a wide range of skills and you’ll use your education and license to its full extent exclusively concentrating on medical duties, working some days in spay/neuter surgery and others seeing appointments or assisting with out-patient procedures.
What you’ll get:
Work/life balance:
paid vacation time to relax
paid sick time to heal
three paid continuing education days and a CE stipend to keep your skills sharp
ten paid holidays to observe
plus - paid personal time to celebrate what and when you like
Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually)
Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional
Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on
Work Schedule
This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day.
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $34.60 - $37.00 per hour
This position is eligible for a minimum of a $1,500 signing bonus and a $1,500 retention bonus after one year of service.
For more information on our benefits offerings, visit our website.
Responsibilities:
Responsibilities include but are not limited to:
Medical
Care for 35-40 cats and dogs per day in spay/neuter surgery
Administer injections including anesthetics, pain medications, vaccinations and other medications
Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed
Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases
Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian
Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques
Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient
Maintain all necessary controlled substance drug logs and patient records
Stay current in knowledge of emergency drugs and protocols
Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly
Assist with humane euthanasia in accordance with ASPCA policy and CM protocols
Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment
Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations
Customer Service
Communicate with all clients in a non-judgmental, effective and professional manner
Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks
Explain information provided by the veterinarian about an animal’s condition to clients
Other
Enter medical information into digital data bases as appropriate
Represent ASPCA in a professional and courteous manner
Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA)
Follow all written and verbally communicated CM Standard Operating Procedures
Collaborate and foster good communication with ASPCA colleagues
Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration
Attend staff meetings and training sessions
Perform other duties as assigned
Education and Work Experience:
Must have graduated from accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department.
Surgery/Anesthesia experience preferred
Qualifications:
Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment)
Excellent animal handling skills (cats, dogs)
Excellent customer service skills
Experience using a computer and navigating software applications
Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance
Ability to work standing for 8 or more hours
Ability to work independently and as part of a team
Ability to work efficiently and calmly under challenging conditions
Strong interest in animal welfare and serving underserved communities
Fear Free® Shelter certification is required within 60 days of hire
Ability to exemplify ASPCA's core values and behavioral competencies
Language:
English (Required)
Bilingual (Spanish) Strongly Preferred
Stay Connected – Join Our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
See above for qualifications details.Licensed Veterinary Technician - American Association of Veterinary State Boards
Language:
English (Required), SpanishEducation and Work Experience:
Associates, Bachelors
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See ASPCA Terms & Conditions at https://www.aspca.org/about-us/legal-information and Privacy Policy at https://www.aspca.org/about-us/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Summary:
The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations). Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet.
The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters. In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed.
The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice’s standards and Fear Free values.
The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program.
The schedule for this role is Wednesday-Saturday 10am-8pm.
Responsibilities:
Responsibilities include but are not limited to:
Nursing Care and Client Services (40%)
Possess in depth knowledge and understanding of veterinary medical conceptsProvide compassionate and quality patient care at all times utilizing Fear Free Guidelines.Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. Possess critical thinking and multi-tasking skillsAble to prioritize and re-prioritize based on hospital and patient needsProficient in animal handling and restraint for various medical proceduresTreat animals and clients with care and respect.Competently explain to client, information doctor has documented about an animal’s condition.Document and communicate and patient concerns or observed changes to VeterinarianFeed and medicate patients following veterinarian and LVT instructionsLift patients up to 40 poundsProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniquesProfessionalism, Communication, and Performance (40%)
Represent ASPCA in professional and courteous manner at all times.Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc. Collaborate professionally with other ASPCA department managers and staff.Support organization and departmental policies and protocolsMaintain open mind regarding changes and be willing to learn, implement, and teach new protocols.Possess thorough knowledge of AAH daily procedures and protocolsEnsure and maintain high quality standard of care, work ethic, and performanceWork independently without supervision and as part of a teamWork efficiently and calmly under challenging conditionsAttend staff meetings and training sessionsAdvise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules.Housekeeping and Maintenance (20%)
Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE.Follow all departmental PPE and cleaning protocolsFollow all protocols put forth by Occupational Safety and Health Administration.Follow all written and verbally communicated departmental Standard Operating Procedures.Take inventory and stock supplies as needed.Assist in keeping supplies stocked by noting when supplies are running low in all departments.Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day.Additional Information
We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.Fear Free Shelter certification is required within 60 days of hireCompensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $34.60 - $37.00
For more information on our Benefit offerings, click here.
Join our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferredLicensed Veterinary Technician - American Association of Veterinary State Boards
Language:
English (Required), SpanishEducation and Work Experience:
Associates: Veterinary Technician, Bachelors: Veterinary TechnicianShelter Medicine Experience, Veterinary Technician Experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
See ASPCA Terms & Conditions at https://www.aspca.org/about-us/legal-information and Privacy Policy at https://www.aspca.org/about-us/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Summary:
The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs.
Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve.
The Licensed Veterinary Technician is responsible for a broad range of medical and administrative tasks in the ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills.
One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect.
Responsibilities:
Responsibilities will include, but are not limited to:
Nursing and Shelter Population Care (50%)
Possess in depth knowledge and understanding of veterinary medical concepts
Care for up to 40 cats/dogs per day.
Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling,
Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry.
Possess critical thinking and multi-tasking skills
Ability to prioritize and re-prioritize based on hospital, ARC and new case needs
Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission
Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian.
Perform venipuncture, run diagnostic tests, and administer fluids as needed.
Maintain and compile weekly order of medical supplies inventory, including emergency drugs.
Ensure that supplies are in-date.
Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair.
Maintain all necessary logs, inventory, DTM plates and patient records and checklists.
Create and manage accurate treatment sheets, surgery and procedure requests and medication orders
Stay current in knowledge of emergency drugs and protocols.
Accurately communicate information about an animal’s condition to the direct care team.
Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia.
Team, Administrative, Training (30%)
Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Provide leadership, onboarding and training to the direct care team and train new hires
Remain composed while working in fast-paced environment with changing priorities
Work well both independently and cooperatively as part of team.
Provide medical information and representation to other ASPCA departments.
Communicate all relevant and necessary patient information to ARC management and veterinarians
Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs.
Keep the veterinarians apprised of all medical issues.
Keep the behavior, management and medical teams apprised of all behavior and safety issues.
Adhere to all protocols put forth by Occupational Safety and Health Administration.
Follow, support and model all departmental Standard Operating Procedures.
Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team.
Attend all daily shift rounds, monthly staff meetings and scheduled training sessions.
Give presentations/trainings to new and existing staff as directed
Delegate appropriate tasks to the direct care team.
Communicate in effective and professional manner with public and all ASPCA staff members
Administrative duties as needed
Perform other duties as assigned
Housekeeping and Maintenance (20%)
Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE).
Follow all departmental PPE and cleaning protocols
Take inventory and stock supplies as needed.
Assist in keeping supplies stocked by noting when supplies are running low in all areas.
Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA's when needed.
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Qualifications:
Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail.
Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities.
Excellent low stress animal handling skills.
Ability to work well within a team and communicate effectively and courteously with all levels of staff.
Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Maintain strict confidentiality when dealing with criminal cases.
The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis.
Obtain continuing education as required by ASPCA and state licensing board
Deploy locally or nationally at least one time per year.
Dependable and ability to demonstrate regular and reliable attendance.
Team player and willingness to adjust schedule if operations require.
Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs.
Able to safely walk and handle dogs 100 lbs. or over, up and down stairs.
Basic computer skills, including Microsoft Office.
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus.
For more information on our Benefit offerings, click here.
Join our Talent Community:
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Additional Information
We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime.
Licensed Veterinary Technician - American Association of Veterinary State Boards
Language:
English (Required), SpanishEducation and Work Experience:
Associates: Veterinary Technician (Required)1 - 3 years’ veterinary hospital and/or shelter experience preferred., Veterinary Technician Experience
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
Your Employee Rights Under the Family and Medical Leave Act:
Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.
Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.
Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.
Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.
Powered by SonicJobs (an advertiser on Veritone). By applying, you consent to share your data with SonicJobs and the employer. Veritone or SonicJobs does not store or use your application data beyond facilitating the application.
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