The Teller I position provides frontline banking services to customers in a courteous, accurate, and efficient manner. The Teller I role supports the overall operations of the branch while maintaining compliance with bank policies and federal/state banking regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Process a variety of transactions including deposits, withdrawals, loan payments, official checks, and money orders.Verify cash, checks, and endorsementsDeliver exceptional customer service, greet customers warmly, handle inquiries, and resolve routine issues.Cross-sell bank services and refer customers to appropriate staff for additional assistance or services.Maintain, balance, and reconcile individual cash drawer daily.Settle and service ATM and coin machines, prepare coin and currency shipments.Assist with opening and closing of vault, verify cash, and manage daily vault operations.Perform end-of-day balancing for teller drawer, coin machine, ATM, and vault.Maintain and audit various reports (Teller Daily Cash, CTR, Reg CC, ATM Settlements, etc.).Ensure adherence to established bank policies, procedures, and security guidelines.Perform safe deposit access duties, verify customer identity, and maintain records.Process address changes, check orders, wire transfers, stop payments, levies/garnishments, and other banking services.Support marketing initiatives by handing out flyers and promoting new products.Perform occasional tasks such as cleaning coin/count machines and assisting with branch events.Participate in audits of teller drawers and ATM systems.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.High attention to detail with the ability to work accurately under pressure.Proficient in basic math, Microsoft Office, and core banking systems.Ability to follow instructions, bank procedures, and exercise good judgment in standardized situations.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.Page BreakSUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.Minimum 6 months of teller, banking, or customer service experience preferred.Cash handling experience strongly recommended.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Ability to stand for long periods (up to 70% of shift).Frequent use of hands and fingers for cash handling, typing, writing, and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent walking, bending, stooping, squatting, pulling and reaching.Frequent lifting and moving of coin and cash bags up to 50 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
three weeks paid-days-off
paid holidays
commute benefit
FSA - health, dependent care
employee discounts
Read LessThe Teller I position provides frontline banking services to customers in a courteous, accurate, and efficient manner. The Teller I role supports the overall operations of the branch while maintaining compliance with bank policies and federal/state banking regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Process a variety of transactions including deposits, withdrawals, loan payments, official checks, and money orders.Verify cash, checks, and endorsementsDeliver exceptional customer service, greet customers warmly, handle inquiries, and resolve routine issues.Cross-sell bank services and refer customers to appropriate staff for additional assistance or services.Maintain, balance, and reconcile individual cash drawer daily.Settle and service ATM and coin machines, prepare coin and currency shipments.Assist with opening and closing of vault, verify cash, and manage daily vault operations.Perform end-of-day balancing for teller drawer, coin machine, ATM, and vault.Maintain and audit various reports (Teller Daily Cash, CTR, Reg CC, ATM Settlements, etc.).Ensure adherence to established bank policies, procedures, and security guidelines.Perform safe deposit access duties, verify customer identity, and maintain records.Process address changes, check orders, wire transfers, stop payments, levies/garnishments, and other banking services.Support marketing initiatives by handing out flyers and promoting new products.Perform occasional tasks such as cleaning coin/count machines and assisting with branch events.Participate in audits of teller drawers and ATM systems.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.High attention to detail with the ability to work accurately under pressure.Proficient in basic math, Microsoft Office, and core banking systems.Ability to follow instructions, bank procedures, and exercise good judgment in standardized situations.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.Page BreakSUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.Minimum 6 months of teller, banking, or customer service experience preferred.Cash handling experience strongly recommended.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Ability to stand for long periods (up to 70% of shift).Frequent use of hands and fingers for cash handling, typing, writing, and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent walking, bending, stooping, squatting, pulling and reaching.Frequent lifting and moving of coin and cash bags up to 50 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
three weeks paid-days-off
paid holidays
commute benefit
FSA - health, dependent care
employee discounts
Read LessThe Teller I position provides frontline banking services to customers in a courteous, accurate, and efficient manner. The Teller I role supports the overall operations of the branch while maintaining compliance with bank policies and federal/state banking regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Process a variety of transactions including deposits, withdrawals, loan payments, official checks, and money orders.Verify cash, checks, and endorsementsDeliver exceptional customer service, greet customers warmly, handle inquiries, and resolve routine issues.Cross-sell bank services and refer customers to appropriate staff for additional assistance or services.Maintain, balance, and reconcile individual cash drawer daily.Settle and service ATM and coin machines, prepare coin and currency shipments.Assist with opening and closing of vault, verify cash, and manage daily vault operations.Perform end-of-day balancing for teller drawer, coin machine, ATM, and vault.Maintain and audit various reports (Teller Daily Cash, CTR, Reg CC, ATM Settlements, etc.).Ensure adherence to established bank policies, procedures, and security guidelines.Perform safe deposit access duties, verify customer identity, and maintain records.Process address changes, check orders, wire transfers, stop payments, levies/garnishments, and other banking services.Support marketing initiatives by handing out flyers and promoting new products.Perform occasional tasks such as cleaning coin/count machines and assisting with branch events.Participate in audits of teller drawers and ATM systems.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.High attention to detail with the ability to work accurately under pressure.Proficient in basic math, Microsoft Office, and core banking systems.Ability to follow instructions, bank procedures, and exercise good judgment in standardized situations.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.Page BreakSUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.Minimum 6 months of teller, banking, or customer service experience preferred.Cash handling experience strongly recommended.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Ability to stand for long periods (up to 70% of shift).Frequent use of hands and fingers for cash handling, typing, writing, and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent walking, bending, stooping, squatting, pulling and reaching.Frequent lifting and moving of coin and cash bags up to 50 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
three weeks paid-days-off
paid holidays
commute benefit
FSA - health, dependent care
employee discounts
Read LessThe Customer Service Representative (CSR) I position is responsible for providing prompt, professional, and courteous service to clients by assisting with account openings and maintenance, resolving inquiries and issues, promoting bank products, and ensuring a positive customer experience. This role plays a key part in the day-to-day operations of the branch by processing customer requests, maintaining accurate records, and supporting other team members to ensure smooth workflow and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Open and maintain customer accounts (checking, savings, certificates of deposit, IRAs, money market, and safe deposit boxes).Assist customers with mobile and online banking setup and troubleshooting.Answer incoming calls and respond to general inquiries, resolve issues or escalate as needed.Process account transactions, issue debit/credit cards, order checks, and print customer statements.Conduct verification for address changes and returned mail.Monitor account balances, upcoming CD maturities, and communicate with clients as necessary.Assist with domestic and international wire transfers.Process safe deposit box renewals and availability.Prepare and review monthly/quarterly reports.Perform stop payments, inactive account reviews, and debit card follow-up.Support tellers or assist in the vault during busy periods.Assist with audit preparation or special branch initiatives.Call customers to confirm address updates or follow up on account discrepancies.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.Ability to multitask, prioritize, and problem-solve under pressure.Understand basic banking products and services.Detail-oriented with high standards for accuracy and confidentiality.Proficient in Microsoft Office Suite and core banking software.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.SUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.1 year of experience in a customer service or financial environment preferred.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Must be able to sit/stand for long periods.Frequent use of hands and fingers for typing, writing and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent bending, stooping, squatting, pulling and reaching.Occasional lifting and moving of coin and cash bags, documents or files up to 20 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
paid-time-off
paid holidays
commute benefit
FSA/HSA - health, dependent care
employee discounts
Read LessThe Customer Service Representative (CSR) I position is responsible for providing prompt, professional, and courteous service to clients by assisting with account openings and maintenance, resolving inquiries and issues, promoting bank products, and ensuring a positive customer experience. This role plays a key part in the day-to-day operations of the branch by processing customer requests, maintaining accurate records, and supporting other team members to ensure smooth workflow and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Open and maintain customer accounts (checking, savings, certificates of deposit, IRAs, money market, and safe deposit boxes).Assist customers with mobile and online banking setup and troubleshooting.Answer incoming calls and respond to general inquiries, resolve issues or escalate as needed.Process account transactions, issue debit/credit cards, order checks, and print customer statements.Conduct verification for address changes and returned mail.Monitor account balances, upcoming CD maturities, and communicate with clients as necessary.Assist with domestic and international wire transfers.Process safe deposit box renewals and availability.Prepare and review monthly/quarterly reports.Perform stop payments, inactive account reviews, and debit card follow-up.Support tellers or assist in the vault during busy periods.Assist with audit preparation or special branch initiatives.Call customers to confirm address updates or follow up on account discrepancies.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.Ability to multitask, prioritize, and problem-solve under pressure.Understand basic banking products and services.Detail-oriented with high standards for accuracy and confidentiality.Proficient in Microsoft Office Suite and core banking software.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.SUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.1 year of experience in a customer service or financial environment preferred.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Must be able to sit/stand for long periods.Frequent use of hands and fingers for typing, writing and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent bending, stooping, squatting, pulling and reaching.Occasional lifting and moving of coin and cash bags, documents or files up to 20 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
paid-time-off
paid holidays
commute benefit
FSA/HSA - health, dependent care
employee discounts
Read LessThe Customer Service Representative (CSR) I position is responsible for providing prompt, professional, and courteous service to clients by assisting with account openings and maintenance, resolving inquiries and issues, promoting bank products, and ensuring a positive customer experience. This role plays a key part in the day-to-day operations of the branch by processing customer requests, maintaining accurate records, and supporting other team members to ensure smooth workflow and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Open and maintain customer accounts (checking, savings, certificates of deposit, IRAs, money market, and safe deposit boxes).Assist customers with mobile and online banking setup and troubleshooting.Answer incoming calls and respond to general inquiries, resolve issues or escalate as needed.Process account transactions, issue debit/credit cards, order checks, and print customer statements.Conduct verification for address changes and returned mail.Monitor account balances, upcoming CD maturities, and communicate with clients as necessary.Assist with domestic and international wire transfers.Process safe deposit box renewals and availability.Prepare and review monthly/quarterly reports.Perform stop payments, inactive account reviews, and debit card follow-up.Support tellers or assist in the vault during busy periods.Assist with audit preparation or special branch initiatives.Call customers to confirm address updates or follow up on account discrepancies.Perform other duties as assigned.SKILLS AND COMPETENCIES
Strong interpersonal and communication skills.Ability to multitask, prioritize, and problem-solve under pressure.Understand basic banking products and services.Detail-oriented with high standards for accuracy and confidentiality.Proficient in Microsoft Office Suite and core banking software.Fluent in a second language (e.g., Chinese or Spanish) is a plus but not required.Treats people with respect and dignity.Demonstrates professionalism and cultural sensitivity.Maintains integrity and ethical behavior.Builds trust and upholds organizational values.Accepts accountability for actions.SUPERVISORY RESPONSIBILITYN/A
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or GED required; Associate’s or Bachelor’s degree in related field preferred.1 year of experience in a customer service or financial environment preferred.WORK ENVIRONMENT
This position primarily operates in a fast-paced professional office environment, with regular customer contact, standard lighting, ventilation, and ergonomic conditions.
PHYSICAL REQUIREMENTS
Must be able to sit/stand for long periods.Frequent use of hands and fingers for typing, writing and using standard office equipment such as computers and phones.Prolonged periods of computer use and viewing of computer screen.Frequent bending, stooping, squatting, pulling and reaching.Occasional lifting and moving of coin and cash bags, documents or files up to 20 pounds.In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to enable individuals with disabilities to carry out essential job duties.
TRAVEL
No regular travel. Occasional attendance at local events may be required.Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.BENEFITS
401K match
medical, dental, vision insurances
paid-time-off
paid holidays
commute benefit
FSA/HSA - health, dependent care
employee discounts
Read Less