Seeking motivated, responsible go-getters with 1-2 years of experience in supervising hotel front desks at mid-range hotels like Holiday inn, Marriott, or Hilton. Must be a strong communicator, team player, and problem solver, with excellent interpersonal skills to handle both front desk staff and guests. In-depth knowledge of the OPERA system is required.
Company DescriptionWe are a full-service Holiday Inn hotel located in East Houston.Company DescriptionWe are a full-service Holiday Inn hotel located in East Houston. Read LessWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skillsCompany DescriptionWe are a full-service Holiday Inn hotel located in East Houston.Company DescriptionWe are a full-service Holiday Inn hotel located in East Houston. Read Less