JOB TITLE: Rest Area Attendant REPORTS TO: Director of Operations
FLSA: Non-Exempt Fulltime or Part Time
Position Summary:
The Rest Area Attendant supports the daily operations of the I 43 Rest Area by performing light janitorial and maintenance tasks to ensure a clean, safe, and welcoming environment for all visitors. In addition, this position transports clients in the Prevocational Services program to the rest area, provides guidance and support during their work activities, and helps ensure their safety, engagement, and success throughout the workday.
Essential Job Functions:
• Maintain cleanliness and adhere to established quality standards.
• Complete required reports accurately and on time.
• Communicate effectively with all staff and coworkers.
• Follow and enforce all safety rules and procedures.
• Respond promptly to emergency situations; contact 911 when necessary and provide First Aid or CPR/AED as trained.
• Report all accidents and injuries and complete related documentation within 24 hours.
• Protect and maintain the confidentiality of all clients.
• Perform additional duties as assigned by management.
JOB REQUIREMENTS:
• Successful completion of a criminal background check.
• Valid Wisconsin driver’s license.
• Demonstrated patience, understanding, and professionalism.
• Strong written and verbal communication skills.
• Proof of insurance.
• Basic knowledge of OSHA standards as they relate to building maintenance.
EDUCATION: High School diploma or equivalent.
EXPERIENCE:
• Experience working with individuals who are developmentally disabled is preferred.
• Experience operating equipment such as snow blowers, mowers, compressors, pressure washers, chain saws, and tractors is a plus.
• Customer service experience.
• Prior janitorial experience is helpful.
SKILLS:
• Strong leadership, organizational, and mechanical/hands on skills.
• Effective verbal and written communication abilities.
• Strong problem solving skills.
• A commitment to serving others as an essential part of the role.
• Creativity, community mindedness, and the ability to thrive in a diverse, collaborative environment.
• Basic computer knowledge and experience.
• Valid driver’s license in good standing.
• Ability to meet Ascend Services’ vehicle insurability requirements.
• Ability to stand for long periods; lift up to 50 lbs. with assistance; frequently bend, squat, twist, and kneel.
• Ability to safely assist in transferring a client from a wheelchair.
WORKING CONDITIONS
• Work performed both indoors and outdoors year round.
• Exposure to varying weather conditions, including cold, heat, humidity, and wet environments.
• Regular use of cleaning chemicals.
• Required to work holidays that fall within the regular work schedule.
Position Summary:
This role operates key recycling equipment—including balers, forklifts, and other facility vehicles—and may use skid steers when needed. It also involves running sorting lines for paper, cardboard, and plastics, while performing basic preventative maintenance on all related machinery to keep operations running smoothly.
Essential Job Functions:
Operate and perform routine preventative maintenance on conveyors, auto-tie balers, manual tie balers, forklifts, and possibly skid steers.Operate sorting lines and sort mixed paper, cardboard, and mixed plastic feed stocks.Weight materials on scales.Stack and unstack materials using material handling equipment.Ensure bale quality and integrity.Load and unload trailers, trucks, and hoppers.Maintain facility work areas in a clean and safe condition.Report safety hazards and follow safety procedures.Assist, when necessary, with other recycling duties including the front desk.Wear personal protective equipment (PPE).May perform other duties as directed by the Operations Coordinator and Production Manager.
JOB REQUIREMENTS:
Must pass our pre-employment drug screen, physical, and TB testing. Must be available to work some Saturday and holidays as business levels dictate. Must be able to lift to 50 lbs. with assistance.Must be able to physically transfer client from a wheelchair in a safe manner.EDUCATION: High School diploma or equivalent preferred.
EXPERIENCE:
Experience working in a manufacturing environment is desired. Prior experience performing basic preventative maintenance on machinery is a plus. Experience operating forklifts is desired. Prior skid steer operation experience is a plus. SKILLS: Ability to operate balers, conveyors, forklifts, and potentially skid steers. Ability to troubleshoot and perform routine basic maintenance on balers, conveyors, and other equipment as trained.Ability to recognize and differentiate various paper and plastic grades following training.Strong verbal and interpersonal communication skills to convey information clearly and accurately.Ability to remain flexible and adapt quickly to shifting production priorities and schedules.SUPERVISORY RESPONSIBILITIES:Oversee staff and prevocational members working on the sorting line.Ensure compliance with safety protocols and that quality and productivity standards are consistently achieved.Refer any personnel concerns or issues to the MRF Production Manager.PHYSICAL DEMANDS & WORKING CONDITIONS:This role requires regular light to moderate lifting, pushing, pulling, climbing, and bending, with occasional heavy lifting as needed. Prolonged standing is expected. Work takes place in both indoor and outdoor areas and may involve exposure to seasonal weather conditions such as cold, heat, humidity, and wet environments. The facility can be dusty. Overtime and occasional Saturday work may be required based on production needs.
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