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Article
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  • Assistant Store Manager- Visual Merchandising  

    - Not Specified
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    Hey, we're Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It's not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager - Visual Merchandising, you'll help bring the Article brand to life in our showroom by leading visual merchandising execution, creating inspiring customer environments, and ensuring every space reflects our design philosophy and brand standards.

    Why We Need You:

    For our new Bellevue Store, you will play a pivotal role in shaping the success of our brand-new location. You are:

    A New Store Opener: Ready to bring our brand to life by establishing the customer experience standards, hospitality-driven culture, and clienteling practices that will define our first Washington state location. A Customer-Focused Leader & Coach: Skilled at driving meaningful connections, delivering design expertise, and coaching the associate team to consistently execute Article's Customer Experience Model. Driving Customer Loyalty: Focused on launching a brand-new showroom from day one and building a loyal, lasting customer base that will remember, recommend, and return to us for years to come.

    About the Bellevue store:

    Our store address is: Lincoln Square North, Bellevue, WA 98004 Store size: 8400 square feet Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 9-12x Home Experts (associates) Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pm Travel: You will be required to travel within the US and Canada. So you will require a valid passport.

    Interview Schedule:

    First Interview

    A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.

    Second Interview

    A video interview with two members of our Retail Leadership team.

    Final Interview

    Video interview with Sr. Manager of Retail Operations.

    What You'll Do

    You'll be part of the store leadership team, leading visual merchandising execution and presentation excellence across the showroom.

    Showroom Execution & Presentation Excellence:

    Champion and uphold Article's Visual Merchandising Standards throughout the showroom. Create inspiring and functional room layouts that showcase key collections and product stories. Execute seasonal merchandising directives, floor moves, and showroom updates. Maintain exceptional presentation standards across product displays, lighting, signage, styling, and accessory placement. Conduct regular showroom walkthroughs to identify opportunities and maintain visual consistency.

    Floor Insights & Brand Delivery:

    Utilize visual storytelling to communicate Article's brand, design philosophy, and product features. Partner with Store Leadership and the Regional Visual Merchandising Manager to execute merchandising strategies and initiatives. Analyze customer traffic flow, product engagement, and showroom effectiveness to identify improvement opportunities.

    Team Leadership & Culture:

    Coach associates on visual merchandising standards, presentation excellence, and showroom maintenance. Lead by example with resilience, adaptability, and above-the-line behaviour.

    Who You Are

    Qualifications:

    2+ years of retail leadership experience in a customer-facing environment. 2+ years of visual merchandising experience in retail. Strong understanding of visual presentation, space planning, and product storytelling. Experience executing merchandising standards and maintaining presentation excellence.

    Leadership & Coaching:

    Sets clear expectations for visual merchandising standards and daily execution. Models accountability through reliability, ownership, and attention to detail. Provides timely coaching and feedback to support team development. Uses facts, observations, and business needs to prioritize merchandising activities. Supports learning while maintaining accountability for presentation standards.

    Technical Skills:

    Strong visual design instincts and attention to detail. Ability to interpret merchandising directives and translate them into compelling in-store experiences. Comfortable managing multiple projects, priorities, and deadlines. Strong organizational and planning skills.

    Additional Requirements:

    Legally authorized to work in the United States. Completion of a criminal background check.

    Travel Requirements:

    Valid passport and ability to travel throughout Canada and the United States.

    Nice to Have:

    Experience in furniture, home furnishings, lifestyle, or fashion retail. Interest in interior design, styling, or space planning. Experience working with visual merchandising tools, mood boards, or floor planning software. Experience supporting store openings, seasonal resets, or large-scale merchandising projects.

    Perks & Benefits


    Wealth:

    Target Salary Range: is $78,000 to $87,000. The starting salary will be determined by your transferable skills, knowledge and work experience. Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus. 401(k) Match: 4% matched contributions to help you save for the future. Product Discount: 45% discount on our entire product range (15% for friends and family).

    Vacation & Paid Time Off:

    Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually). Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.

    Total Health & Insurance Benefits:

    Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision. Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually) Insurance: Life & Disability insurance, and Travel Medical insurance. Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA. Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.

    Prorated

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  • Assistant Store Manager- Client Experience & Design  

    - Bellevue
    Job DescriptionJob DescriptionDescription Hi there, we’re Article. Sin... Read More
    Job DescriptionJob DescriptionDescription
     
    Hi there, we’re Article. Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.

    This is where you come in. As an Assistant Store Manager, Client Experience & Design, you’ll help bring Article’s Customer Experience Model to life by creating meaningful customer interactions, delivering personalized design support, and leading a hospitality-driven showroom experience that inspires connection, trust, and long-term loyalty.

    Why We Need You:

    For our new Bellevue Store, you will play a pivotal role in shaping the success of our brand-new location. You are:A New Store Opener: Ready to bring our brand to life by establishing the customer experience standards, hospitality-driven culture, and clienteling practices that will define our first Washington state location.A Customer-Focused Leader & Coach: Skilled at driving meaningful connections, delivering design expertise, and coaching the associate team to consistently execute Article's Customer Experience Model.Driving Customer Loyalty: Focused on launching a brand-new showroom from day one and building a loyal, lasting customer base that will remember, recommend, and return to us for years to come.

    About the Bellevue store:Our store address is: Lincoln Square North,  Bellevue, WA 98004Store size: 8400 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 9-12x Home Experts (associates)Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pmTravel: You will be required to travel within the US and Canada. So you will require a valid passport. Interview Schedule: 
    First Interview A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article. Second Interview A video interview with two members of our Retail Leadership team.Final Interview  Video interview with Sr. Manager of Retail Operations.
    What You’ll DoYou'll be part of the store leadership team, helping deliver an elevated customer experience while supporting design services, clienteling, and team development.
    Deliver & Coach Exceptional Customer Experience:Champion and uphold Article's Customer Experience Model across all showroom interactions.Lead by example in delivering warm, authentic, hospitality-driven customer experiences.Coach associates on customer engagement, clienteling, and service excellence standards.Design Services & Clienteling Engagement:Build lasting customer relationships through appointments, follow-ups, and personalized outreach.Support design consultations by helping customers create stylish, functional spaces that fit their lifestyle and needs.Utilize design tools such as mood boards, floor plans, and product recommendations to personalize the customer experience.Drive customer loyalty and repeat business through meaningful relationship building and post-purchase engagement.Team Leadership & Culture:Partner with Store Leadership to identify opportunities to improve customer satisfaction, conversion, and overall showroom performance.Collaborate with HQ Retail and Interior Design teams to support omni-channel customer experience initiatives.Lead by example with resilience, adaptability, and above-the-line behaviour.
    Who You AreQualifications:2+ years of retail leadership experience in a customer-facing environment.Experience coaching and developing team members to deliver exceptional customer experiences.Strong communication and relationship-building skills.Passion for hospitality, customer service, and creating memorable experiences.Leadership & Coaching:Sets clear expectations for customer experience, hospitality, and selling behaviours.Models accountability through reliability, ownership, and follow-through.Provides timely coaching and feedback to help associates grow and succeed.Uses facts, customer insights, and business results to guide decisions.Supports learning while maintaining accountability for customer and business outcomes.Design & Customer Expertise:Strong interest in interior design, home furnishings, or space planning.Comfortable conducting design consultations and making personalized product. recommendations.Skilled at building trust through active listening and understanding customer needs.Passionate about creating seamless omni-channel customer experiences.Comfortable using design tools, customer relationship management tools, and retail technology.Strong organizational skills with the ability to manage multiple priorities and customer interactions.Legally authorized to work in the United StatesCompletion of a criminal background checkTravel Requirements: Valid passport and ability to travel throughout Canada and the United States.Nice to Have:Experience with clienteling programs, appointment-based selling, or design consultations.Background in furniture, home furnishings, interior design, or lifestyle retail.Experience supporting customer experience or hospitality-focused initiatives.
    Perks & Benefits
    Wealth:Target Salary Range: is $78,000 to $87,000. The starting salary will be determined by your transferable skills, knowledge and work experience.Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*401(k) Match: 4% matched contributions to help you save for the future.Product Discount: 45% discount on our entire product range (15% for friends and family).Vacation & Paid Time Off:Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Total Health & Insurance Benefits:Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision.Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually)Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.*Prorated 
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  • Assistant Store Manager- Visual Merchandising  

    - Bellevue
    Job DescriptionJob DescriptionDescriptionHey, we’re Article. Since 201... Read More
    Job DescriptionJob DescriptionDescription
    Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager – Visual Merchandising, you’ll help bring the Article brand to life in our showroom by leading visual merchandising execution, creating inspiring customer environments, and ensuring every space reflects our design philosophy and brand standards.

    Why We Need You:
    For our new Bellevue Store, you will play a pivotal role in shaping the success of our brand-new location. You are:A New Store Opener: Ready to bring our brand to life by establishing the customer experience standards, hospitality-driven culture, and clienteling practices that will define our first Washington state location.A Customer-Focused Leader & Coach: Skilled at driving meaningful connections, delivering design expertise, and coaching the associate team to consistently execute Article's Customer Experience Model.Driving Customer Loyalty: Focused on launching a brand-new showroom from day one and building a loyal, lasting customer base that will remember, recommend, and return to us for years to come.
    About the Bellevue store:Our store address is: Lincoln Square North,  Bellevue, WA 98004Store size: 8400 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 9-12x Home Experts (associates)Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pmTravel: You will be required to travel within the US and Canada. So you will require a valid passport. 
    Interview Schedule: 
    First Interview A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article. Second Interview A video interview with two members of our Retail Leadership team.Final Interview  Video interview with Sr. Manager of Retail Operations.
    What You’ll DoYou'll be part of the store leadership team, leading visual merchandising execution and presentation excellence across the showroom.
    Showroom Execution & Presentation Excellence:Champion and uphold Article's Visual Merchandising Standards throughout the showroom.Create inspiring and functional room layouts that showcase key collections and product stories.Execute seasonal merchandising directives, floor moves, and showroom updates.Maintain exceptional presentation standards across product displays, lighting, signage, styling, and accessory placement.Conduct regular showroom walkthroughs to identify opportunities and maintain visual consistency.Floor Insights & Brand Delivery:Utilize visual storytelling to communicate Article's brand, design philosophy, and product features.Partner with Store Leadership and the Regional Visual Merchandising Manager to execute merchandising strategies and initiatives.Analyze customer traffic flow, product engagement, and showroom effectiveness to identify improvement opportunities.Team Leadership & Culture:Coach associates on visual merchandising standards, presentation excellence, and showroom maintenance.Lead by example with resilience, adaptability, and above-the-line behaviour.
    Who You AreQualifications:2+ years of retail leadership experience in a customer-facing environment.2+ years of visual merchandising experience in retail.Strong understanding of visual presentation, space planning, and product storytelling.Experience executing merchandising standards and maintaining presentation excellence.Leadership & Coaching:Sets clear expectations for visual merchandising standards and daily execution.Models accountability through reliability, ownership, and attention to detail.Provides timely coaching and feedback to support team development.Uses facts, observations, and business needs to prioritize merchandising activities.Supports learning while maintaining accountability for presentation standards.Technical Skills:Strong visual design instincts and attention to detail.Ability to interpret merchandising directives and translate them into compelling in-store experiences.Comfortable managing multiple projects, priorities, and deadlines.Strong organizational and planning skills.Legally authorized to work in the United States.Completion of a criminal background check. Valid passport and ability to travel throughout Canada and the United States.Experience in furniture, home furnishings, lifestyle, or fashion retail.Interest in interior design, styling, or space planning.Experience working with visual merchandising tools, mood boards, or floor planning software.Experience supporting store openings, seasonal resets, or large-scale merchandising projects.
    Perks & Benefits
    Wealth:Target Salary Range: is $78,000 to $87,000. The starting salary will be determined by your transferable skills, knowledge and work experience.Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*401(k) Match: 4% matched contributions to help you save for the future.Product Discount: 45% discount on our entire product range (15% for friends and family).Vacation & Paid Time Off:Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Total Health & Insurance Benefits:Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision.Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually)Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.

    *Prorated  Read Less
  • Retail Store Manager  

    - Bellevue
    Job DescriptionJob DescriptionDescriptionHi there, we’re Article. Sinc... Read More
    Job DescriptionJob DescriptionDescription
    Hi there, we’re Article. Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.

    This is where you come in. As a Retail Store Manager, you and your team will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.

    Why We Need You:

    As our Bellevue Store Manager, you will play a pivotal role in shaping the success of our brand-new location. You are:An Operator Who Builds, Not Just Runs: Establish systems from scratch, utilize financial data. and KPIs to drive strategic decisions, and navigate early-stage ambiguity with agility.A Leader Who Develops People: Build a high-performing team through open communication and clear accountability, empowering others to take ownership through a new store opening.Customer-Obsessed, Business-Grounded: Deliver exceptional brand experiences that balance great service with a healthy P&L, translating design enthusiasm into long-term customer loyalty.If you’ve ever wanted to put your stamp on a store instead of just inheriting one, this is your chance.

    About the Bellevue store:Our store address is: Lincoln Square North,  Bellevue, WA 98004Store size: 8400 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 6-8 Home Experts (associates)Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pmTravel: You will be required to travel within the US and Canada. So you will require a valid passport. Interview and Onboarding Schedule 
    First Interview A 45-minute virtual conversation with our Talent Acquisition team to discuss your background and interest in Article.Second Interview An hour virtual deep dive into your retail leadership experience with a Store Manager and the Regional Visual Merchandising Manager.Final Interview in Vancouver, BC Top candidates will be brought up to our Vancouver HQ for in-person interviews and a visit to our Strathcona retail store.Onboarding & Training (Vancouver, BC)If hired, your first two weeks will be spent at our Vancouver HQ for hands-on training and connection with the broader Retail leadership team.
    What You’ll Do:Financial Health & PerformanceResponsible for your store's financial health and profitability, driving revenue and exceeding targets.Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness, and accountability. Develop the required business acumen to analyze results and plan & execute for improvement.Manage staff schedules and payroll; ensure store hours, staff schedules and employee expertise meet the needs of the customers and the store performance.Team Leadership & CultureBuild a high-energy culture of excitement and engagement focused on creating memorable experiences for our customer.Create effective succession, recruiting hiring and training plans.Develop seamless communication with other members of the Store Management Team.Customer Experience & Brand StandardsProvided an exceptional customer experience and role model service expectations.Ensure product and visual merchandising standards are executed, maintained, and enhanced, including window displays and in-store merchandising.Develop a strong knowledge of the Article product range.Handle escalated customer concerns and follow up with positive results.Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition.
    Who You Are:An Operator Who Builds, Not Just Runs5+ years of proven experience as a Store Manager or GM, ideally in furniture, design, or fashion retail.You've built systems and SOPs from scratch, not just followed them. You thrive in ambiguous, early-stage environments where the playbook doesn't exist yet.Strong financial acumen: you understand margin, labour efficiency, inventory turnover, and use data to drive decisions rather than just describe them.You hold yourself (and others) accountable to KPIs, and can diagnose and correct performance gaps quickly.You prioritize ruthlessly when resources are limited and adapt quickly when plans change.A Leader Who Develops PeopleYou build high-performing teams by investing in skill development, setting clear expectations, and following through on both recognition and accountability.You don't shy away from hard conversations. You handle underperformance and conflict directly, fairly, and without drama.You communicate openly and keep your team aligned with store goals, especially through the uncertainty of a new opening.You empower your team to take ownership rather than creating dependency on you.You're energized by figuring things out alongside your team, not slowed down by the absence of structure.Customer-Obsessed, Business-GroundedYou deliver and model exceptional customer experiences that reflect the Article brand.You can connect a great customer interaction to a business outcome: conversion, loyalty, repeat visits.You act on customer feedback and build community relationships that turn first-time visitors into lifelong customers.You're curious about design trends, care about the product, and bring that enthusiasm into every customer conversation.You understand that great service and a healthy P&L aren't in conflict. They're interdependent.RequirementsValid passport and ability to travel within the US and Canada.Legally authorized to work in the United States.Completion of a criminal background check.
    Perks & Benefits:WealthTarget Salary Range: is $100,000 to $120,000. The starting salary will be determined by your transferable skills, knowledge and work experience.Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*401(k) Match: 4% matched contributions to help you save for the future.Product Discount: 45% discount on our entire product range (15% for friends and family).Vacation & Paid Time OffPaid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Total Health & Insurance BenefitsHealth Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision.Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually).Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.

    *Prorated #INDARTICLERE Read Less
  • Retail Sales Floor Lead- Clienteling  

    - San Francisco
    Job DescriptionJob DescriptionDescriptionHey, we’re Article. Since 201... Read More
    Job DescriptionJob DescriptionDescription
    Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Sales Floor Lead- Clienteling, you’ll help create exceptional customer experiences while supporting team success and driving showroom performance.

    Why We Need You:
    As we prepare to open our first San Francisco retail store, we're building more than a showroom. We're creating a destination where customers can experience the Article brand firsthand through genuine hospitality, meaningful connections, and exceptional service. Every interaction helps shape how customers perceive our brand, making customer experience a critical part of our success from day one.
    We're looking for a customer-focused leader who can help bring this vision to life through hospitality, relationship building, product expertise, and coaching. You'll play a key role in establishing the clienteling practices, customer experience standards, and service culture that will define the San Francisco showroom experience.
    Within your first few months, you'll help launch a brand-new store, build strong relationships with customers and associates, and support the development of a high-performing Home Expert team. In a year, you'll be proud to say you've helped establish a loyal customer base, increased clienteling engagement, strengthened appointment conversion, and created a showroom experience that customers remember, recommend, and return to.
    About the new store:Our store address is: 2299 Alameda St, San FranciscoStore size: 7,000 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6x Home Experts (associates)Hours of operation: The store is open 7 days per week, 10 am - 7 am.
    Interview and Onboarding Schedule 
    First Interview ( June 29th- July 3rd)A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.Final Interview  (July 7th - 8th)In-person interview with the Store Manager.
    What You’ll DoYou'll serve as a floor leader within our San Francisco showroom, helping build lasting customer relationships through exceptional hospitality, personalized service, and clienteling excellence. You'll partner closely with the Assistant Manager, Client Experience & Design, Home Experts, and fellow leaders to grow customer loyalty, increase engagement, and deliver a remarkable showroom experience.Champion a hospitality-first culture by modeling exceptional customer service and personalized selling behaviors.Build meaningful customer relationships that drive loyalty, repeat business, and long-term engagement.Support the execution of clienteling, outreach, and appointment-setting strategies that strengthen customer connections and sales opportunities.Lead by example on the sales floor, helping customers find the right solutions for their homes through thoughtful guidance and product expertise.Support the team in achieving sales goals through proactive coaching, accountability, and lead generation activities.Monitor outreach efforts, appointment bookings, and follow-up activities to ensure consistent execution.Act as a point of escalation for customer concerns, helping resolve issues with professionalism, empathy, and care.Support onboarding and development of Home Experts through real-time coaching, feedback, and role modeling.Reinforce customer experience standards, selling behaviors, and performance expectations across the team.Lead daily huddles focused on sales goals, appointments, outreach priorities, and hospitality standards.Share best practices and celebrate wins to help foster a positive, collaborative team environment.Maintain a strong leadership presence on the sales floor and serve as a trusted resource for team members throughout the day.Partner closely with the Assistant Manager, Client Experience & Design, to execute business priorities, showroom initiatives, and customer engagement strategies.
    Who You Are2+ years of experience in retail, hospitality, sales, customer service, or a similar customer-facing environment.Experience with clienteling, appointment-based selling, or customer outreach programs.Previous experience as a keyholder, Lead, or informal team leader is an asset.Proven ability to build strong customer relationships and deliver exceptional service.Experience supporting sales goals, customer engagement initiatives, or clienteling activities in a retail environment.Comfortable using point-of-sale systems, CRM tools, and retail technology.Strong communication and interpersonal skills with the ability to build trust quickly.Sets clear expectations so priorities, service standards, and responsibilities are understood.Leads by example and encourages accountability for customer experiences and business results.Provides timely, practical feedback that helps team members learn and grow.Coaches associates through real-time customer interactions and selling opportunities.Supports a positive, collaborative team environment where people can do their best work.A customer-first mindset and a passion for creating exceptional experiences.Confidence building relationships and creating meaningful customer connections.A resilient and adaptable approach in a fast-paced retail environment.Strong sales and service instincts with the ability to influence and inspire others.Ability to prioritize tasks, manage multiple customer interactions, and adapt to changing business needs.Uses sound judgment to make decisions and escalate issues when appropriate.Open availability to work weekdays, evenings, weekends, and holidays as required.Ability to frequently move throughout the showroom environment.Ability to lift and move merchandise up to 30 lbs independently or with team assistance.Legally authorized to work in the United StatesArticle participates in E-Verify.Completion of a criminal background check
    Perks & BenefitsThe Starting Hourly Range is: $27- $29 hourlyCash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.401(k) Match: 4% matched contributions to help you save for the future.Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).Product Discount: 45% discount on our entire product range (15% for friends and family).Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Health Benefits: Benefits-eligible with coverage for Medical, Dental, & Vision.Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.
    *Prorated 

    #INDARTICLERE
    #INDARTICLEADT
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  • Retail Sales Floor Lead- Operations  

    - San Francisco
    Job DescriptionJob DescriptionDescriptionHey, we’re Article. Since 201... Read More
    Job DescriptionJob DescriptionDescription
    Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Sales Floor Lead- Operations, you’ll help create exceptional customer experiences while supporting team success and driving showroom performance.

    Why We Need You:
    As we prepare to open our first San Francisco retail store, we're building more than a showroom. We're creating a high-performing retail environment where operational excellence, organization, and safety enable exceptional customer experiences. From inventory accuracy to store readiness, every operational detail plays an important role in supporting our team, our customers, and the success of the business.

    We're looking for a proactive and adaptable leader who can help bring this vision to life through strong operational execution, accountability, and collaboration. You'll play a key role in establishing the operational standards, inventory practices, and safety culture that will define how our San Francisco showroom operates from day one.

    Within your first few months, you'll help launch a brand-new store, establish foundational operational processes, and create an organized, efficient, and safe environment for both customers and associates. In a year, you'll be proud to say you've helped build a showroom known for its operational excellence, inventory accuracy, safety compliance, and readiness to support exceptional customer experiences every day.
    About the new store:Our store address is: 2299 Alameda St, San FranciscoStore size: 7,000 square feetStaff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6x Home Experts (associates)Hours of operation: The store is open 7 days per week, 10 am - 7 am.
    Interview and Onboarding Schedule 
    First Interview ( June 29th- July 3rd)A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.Final Interview  (July 7th - 8th)In person interview with new Store Manager.
    What You’ll DoYou'll serve as a floor leader within our San Francisco showroom, helping create exceptional customer experiences while supporting the operational excellence that keeps the store running smoothly. You'll partner closely with the Store Manager, Home Experts, and fellow leaders to deliver strong business results and a remarkable customer experience.Champion operational excellence across the showroom and back-of-house environment.Ensure operational processes, standards, and SOPs are executed consistently and effectively.Support inventory accuracy through shipment receiving, replenishment, inventory audits, and inventory control practices.Maintain a safe, organized, and operationally ready showroom that enables exceptional customer experiences.Lead Health & Safety initiatives, ensuring compliance with company policies, procedures, and regulatory requirements.Support operational readiness for promotions, events, inventory activities, and new business initiatives.Monitor inventory discrepancies, damages, and product recovery processes, partnering with leadership to resolve issues quickly.Coach associates on operational standards, safety practices, and accountability for execution.Partner with Store Leadership and Retail Operations teams to identify process improvements and remove barriers to execution.Review operational metrics and business trends to support continuous improvement and overall store performance.Create welcoming, engaging, and personalized experiences for every customer.Build genuine relationships that inspire trust and long-term customer loyalty.Guide customers through the buying journey by understanding their needs and recommending solutions that help them create beautiful spaces in their homes.Consistently achieve individual sales goals while contributing to overall showroom performance.Lead by example through proactive selling behaviors and customer service excellence.Support onboarding and training of new Home Experts.Provide day-to-day coaching, feedback, and support to help team members grow their sales and customer service skills.Partner with Store Leadership to ensure consistent execution of customer experience standards and sales processes.
    Who You Are2+ years of experience in retail, hospitality, customer service, sales, or a similar customer-facing environment.Previous experience as a keyholder, Lead, or informal team leader is an asset.Proven ability to build strong customer relationships and deliver exceptional service.Experience balancing customer experience priorities with operational responsibilities in a fast-paced environment.Sets clear expectations so priorities, standards, and responsibilities are understood.Leads by example and encourages accountability across customer experience and operational activities.Provides timely, practical feedback that helps team members learn and grow.Coaches associates through real-time problem solving and day-to-day challenges.Supports a positive, collaborative team environment where people can do their best work.Comfortable using point-of-sale systems, inventory management tools, and retail technology.Strong organizational skills with the ability to manage multiple priorities and competing deadlines.Ability to identify opportunities to improve processes, efficiency, and execution.Uses sound judgment to make decisions and escalate issues when appropriate.A customer-first mindset and a passion for creating exceptional experiences.Strong communication and interpersonal skills.A resilient and adaptable approach in a fast-paced retail environment.Ability to work both independently and collaboratively.Open availability to work weekdays, evenings, weekends, and holidays as required.Ability to frequently move throughout the showroom and back-of-house environment.Ability to lift and move merchandise up to 30 lbs independently or with team assistance.Legally authorized to work in the United StatesArticle participates in E-Verify.Completion of a criminal background check
    Perks & BenefitsWealthThe Starting Hourly Range is: $27- $29 hourly.Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.401(k) Match: 4% matched contributions to help you save for the future.Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).Product Discount: 45% discount on our entire product range (15% for friends and family).Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision.Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance. Read Less
  • Retail Associate | $23-$25/hr | Full-Time  

    - San Francisco
    Job DescriptionJob DescriptionDescriptionHi there, we’re Article. Sinc... Read More
    Job DescriptionJob DescriptionDescriptionHi there, we’re Article. Since 2013, we’ve been redefining the furniture industry one sofa at a time.  Our retail stores bring the brand to life, creating a space where our customers can experience our furniture in person while keeping the simplicity of buying direct. As a Home Expert Associate (Sales Associates), you’ll be the face of Article, helping every customer feel welcomed, supported, and confident in their choices.
    This is our first US-based store, and we're excited to be based in the heart of San Francisco's design district and become part of the local community.

    Address: 2299 Alameda St, San Francisco
    Size: 7,000 square feet
    Opening Date (target): August 16th 
    Store Hours: The store is open 7 days per week, 10 am - 7 pm.
    Video Interviews: June 24th- July 2nd
    In-person Interviews: July 7th & 8th
    Training Schedule: Start July 27th 

    Full-Time Employees
    Hours & availability: 40 hours a week, 5 shifts a week

    Part-Time Employees
    Hours & availability: Regularly work fewer than 32 hours a week, and no guaranteed minimum hours/ shifts. 
    What You’ll Do:As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s. Welcome customers into the showroom and help them feel at homeGuide customers through our furniture selection and support orderingStay informed about our products, tools, and policies to support customer confidenceKeep the store looking beautiful and organized throughout the dayUse internal systems to manage orders, support returns, and navigate logisticsCollaborate with teammates and contribute to a respectful, team-first environmentParticipate in regular coaching and feedback with your Store Manager
    Who You Are:Authorized to work in the United StatesCompletion of a criminal background checkReliable transportation to 2299 Alameda St, San FranciscoMust be able to lift up to 30 pounds at timesMinimum 18 years of ageYou bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decideYou’re passionate about helping people and love solving problemsYou build strong, genuine relationships that create long-term Article customersYou’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
    Perks & BenefitsAll San Francisco Employees ReceiveHealth Benefits: In accordance with the San Francisco Health Care Security Ordinance (HCSO), eligible employees working 8 or more hours per week will receive healthcare expenditures, which may include contributions to the SF City Option program if not enrolled in our standard medical plan.Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.

    Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.401(k) Match: 4% matched contributions to help you save for the future.Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.Product Discount: 45% discount on our entire product range (15% for friends and family).Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).Insurance: Life & Disability insurance, and Travel Medical insurance.Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.#INDARTICLEADT
    #INDARTICLERE Read Less
  • Fulfillment Center Manager  

    - Patterson
    Job DescriptionJob DescriptionDescriptionHi there, we’re Article. Sin... Read More
    Job DescriptionJob DescriptionDescriptionHi there, we’re Article. Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. We’re now on the hunt for a talented, enthusiastic leader to lead and successfully grow the new expansion of our Patterson, California location. As a Fulfillment Center Manager, you’ll consistently oversee the day-to-day operations of the warehouse and Drayage operations to ensure we create "Remarkable Experiences" for our customers and our warehouse team.

    The Operational Reality: This is our largest hub—a high-volume, 712,000 sq. ft. facility experiencing massive expansion. To be successful, your background must mirror our specific industrial realities. We are strictly looking for leaders with proven experience in:Large Box & High SKU Complexity: Managing strict inventory control, cycle counting, and space consolidation for 3,000+ large, heavy-boxed SKUs.Heavy Inbound Volumetrics: Orchestrating high-velocity ocean container logistics averaging 30+ trucks daily.Fleet & DOT Compliance: Managing drivers, fleet equipment, and strict DOT compliance/log oversight.High-Risk Safety: Maintaining an iron-clad safety culture in an environment dense with motorized equipment and 3rd party labor solutions.Why We Need You: Patterson is at a turning point, moving past simple growth and into a phase of true evolution. We need a leader who sees this bigger picture. In this role, you aren’t just managing a facility; you’re overseeing the final, most important step of a customer’s journey. For us, a delivery isn’t just a box on a truck—it’s the centerpiece of someone’s home, and we need a leader who treats it with that level of significance.
    As the architect of our local growth, you will balance these heavy logistics with the mentorship of a rapidly growing team, ensuring that every sofa that leaves our dock is a win for the customer.

    Schedule:  Monday - FridayLocation:  400 Park Center Drive, Patterson, California, 95363, USBuilding size: 712,000 SQ FTTeam Size:     1 Operations Manager
                             3 Supervisors                         22 Hourly Particles

    This, of course, will grow with the expansion!To ensure you are set up for success, you’ll start with an immersive onboarding experience:The Article Way: You will train at one of our established Fulfillment Centers (typically for 2 weeks). This is where you’ll learn our systems, soak up our culture, and see "Remarkable Experiences" in action before leading the charge in Patterson.
    What You’ll Do:Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.Architect a High-Performing Team: Lead the full talent lifecycle—recruiting, onboarding, and training—to build a world-class team from the ground up.Develop Future Leaders: Directly manage and mentor a leadership tier of 3–6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.
    Who You Are:A Decade of Scale: 10+ years of leadership in high-volume Warehousing or Logistics. You’ve successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.Transportation Mastery: 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.Operational Precision: A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.Tech-Savvy Leadership: High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.Relational Intelligence: Exceptional interpersonal skills. You’re as comfortable partnering with executive stakeholders as you are coaching your team on the floor.The Expansion Mindset: You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.Communication Excellence: Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.The LogisticsTravel Requirements:Possess a valid Driver’s License and Passport.Willingness and ability to travel as needed to provide hands-on support across our regional network.Availability: Flexibility with working hours to support our multi-shift operationsRight to Work: You are legally authorized to work in the US.Safety First: Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).
    Perks & Benefits:Benefits-eligible (First day of employment)Medical, Dental, & Vision coverageLife InsuranceDisability insurance Vacation, Holidays & Sick/Wellness Days 48 hours Sick/wellness (6 days, accrued annually)8 paid holidays + 1 Inclusion & Diversity day160 hours (4 weeks) paid vacation (accrued annually)Other Benefits/Perks4% 401K matched contribution Paid maternity and parental leave45% Employee discount + 15 % family & friends discountWe believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus. The target salary for this role is $120,000 to $140,000. The actual base pay can increase beyond this range, and will be based on various factors, including transferable skills, training and certifications, work experience, business needs and market demands. Read Less
  • Delivery Driver Helper - $18.50/hr +3 weeks paid vacation  

    - Nashville
    Job DescriptionJob DescriptionDescriptionHey, we’re Article.    We’re... Read More
    Job DescriptionJob DescriptionDescriptionHey, we’re Article.    We’re an online furniture company, renowned for its home delivery experience. As a Delivery Driver, you will safely transport, unload and assemble their furniture in their homes or businesses. Being online only, with no physical stores you’re the face of Article to our customers.
    Why Article?
    Schedule:  Tuesday-Friday (10 hour shift)
    Location: 5600 E. Division St. Lebanon, TN 37122$18.50 hourly29 paid days off between vacation, wellness, and holiday (details below)Generous medical, dental, and vision coverage for you and your familyPaid paternity/maternity leaveStock options45% discount on all Article furniturePaid uniforms & safety bootsPotential for tipsWe walk the walk when it comes to Win Together, your teammates and managers have your back and create a safe workplace of respect, fairness, and fun. 
    Let's talk trucks and gear:In Nashville we operate 20-26 ft box trucksJust like our furniture our trucks are beautiful inside and out, with the most comfortable seats All of our trucks are 3 years old or newPhones, tablets all the routes are pre-routedAll the professional dollys: 2-wheelers, 4 wheelers, and everything you need to get the job done
    What You'll DoTalk to any of our customers, and they’ll tell you the impact our drivers have on their furniture experience. Our drivers aren’t just safe and reliable transportation experts. They’re the friendly faces who make our customers’ living spaces come to life.Safely transport furniture to our customersSafely load, unload and assemble furnitureAct as a brand ambassador and deliver remarkably better customer experiencesWork in the warehouse as and when required
    RequirementsMinimum requirements for our professional delivery drivers:  Must be a minimum of 21 years of age All candidates must have ONE of the following types of experience2+ years of  Class C license professional (16ft, 20ft, or 26ft) box truck driving experience (Sprinter Vans, Uber/Lyft or box trucks under 16 feet are not applicable)2+ years CDL Class A or B license driving experienceVeteran with 2+ years of driving experience with MOS Codes:Marines 3500, 3531Army 88MAir Force 2T1X1Must have a valid state driver’s license and have a clean driving record for the last 5 yearsLegally able to work in the USExcellent English communication skillsAble to lift/maneuver up to 100 lbs. of merchandise by yourselfAble to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipmentCompletion of:A pre-employment DOT physicalDOT drug testCriminal background checkArticle participates in E-Verify
    BenefitsThe fine print:Benefits-eligibleMedical, Dental, & VisionLife InsuranceDisability insurance Vacation, Holidays & Sick/Wellness Days 48 hours Sick/wellness (6 days, accrued annually)8 paid holidays + 1 Inclusion & Diversity day120 hours (3 weeks) paid vacation (accrued annually)Other Benefits/PerksPaid maternity and parental leaveStock options 45% Employee discount + 15 % family & friends discount#INDARTICLEADT Read Less
  • Warehouse Associate- Starting at $23.50/hr  

    - Woodbridge
    Job DescriptionJob DescriptionDescription Hey, we're Article. We&#... Read More
    Job DescriptionJob DescriptionDescription Hey, we're Article. We're a digital-first furniture brand that's re-engineering the furniture experience one sofa at a time. We don't have brick and mortar stores, so we're able to deliver remarkable value on beautiful, modern furniture. Because of this, we're growing like crazy and we need a few more hands on deck. We are looking for Warehouse Staff to join our team in Vancouver.

    What’s in it for you: This position starts at $23.50 per hour! 4-day work week comprised of ten-hour shifts Uniforms and swag (which actually look cool) We pay for your Safety boots After a 3-month probationary period: Access to health and dental benefits package Paid sick days and 3 weeks of vacation Stock options (after one year of employment)
    What you'll do: Picking and packing furniture Loading and unloading trucks for deliveries Moving stock around the warehouse. Processes returned items, cleaning or otherwise preparing it to be returned to stock During peak periods, possibly assist with delivering a variety of furniture items into the homes and businesses of our amazing customers. This is a full-time position working 40 hours per week.
    Skills Knowledge and Expertise Our ideal candidate will be fun, a fast learner, able to follow instructions, and is reliable and accountable.1 to 2 years of previous warehouse experience Ability to operate a forklift/pallet jack is a plus! This position involves heavy lifting. You must be able to lift, push and pull 50 lbs on a regular basis so you don't hurt yourself Able to stand up during most of the shift Able to use computers and other technology devices Capable of working safely at all times Legally able to work in the Canada Reliable transportation to and from work Excellent English communication skills
    Benefits
    We want Article to be an amazing place to work, beyond a competitive wage we provide: A team first work environment where we win together, and you’ll be truly valued Ability to grow your career with us as we continue to grow rapidly Commitment to safety, we provide uniforms and safety shoes After a 3-month probationary period: Access to health and dental benefits package with a focus on your total wellbeing  Paid sick days and 3 weeks of vacation We reward Particles for having an ownership mindset, so we offer stock options (after one year of employment) 45% discount on our products so you can experience first-hand why our customers love Article 

    Throughout COVID, our primary focus has been the safety of our Particles (employees), their families, community, customers, and candidates, we have COVID safety protocols to which we strictly adhere. 
    #INDARTICLEWH
    #LI-DNP Read Less

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