Sr Salesforce Lead -Manager Location: Boston, MA Client: Retail Domain Specifically Looking For Leaders, not contractors - someone who owns outcomes, not just tasks. Someone who can sit with the business, understand context, question assumptions, and drive meaningful change. A manager who motivates teams around vision and value, not just delivery. A professional who can clearly differentiate Salesforce Core, Data Cloud, and Agentforce for any given business scenario. Someone who builds a long-term transformation roadmap, not short-term fixes. Role Summary Seeking a strategic Salesforce Manager who is not just an execution lead but a true transformation leader. This role requires someone who can deeply engage with business stakeholders, understand why processes exist, challenge the status quo where needed, and drive value-led Salesforce transformations. The ideal candidate will demonstrate ownership, vision, and the ability to build and inspire high-performance teams. Key Responsibilities 1. Business Leadership & Transformation Act as a trusted advisor to business stakeholders by understanding end-to-end business processes and transformation objectives. Lead Salesforce-driven business transformations, not just technology implementations. Ask the "why" behind requirements to ensure alignment with business value and long-term vision to solve problems. Translate business strategy into scalable Salesforce roadmaps. 2. Strategic Ownership & Vision Build and own a long-term Salesforce agenda-architecture, roadmap, adoption, and innovation. Drive value creation mindset across programs instead of task-based delivery. Proactively identify transformation opportunities using Salesforce ecosystem capabilities. 3. Team Leadership & People Development Lead, mentor, and motivate cross-functional Salesforce teams laying a vision. Build a culture of accountability, innovation, and business thinking. Enable team members to think beyond tickets and deliver business outcomes. Foster leadership at all levels rather than individual contributor dependency. 4. Stakeholder & Program Management Engage directly with CXOs, business heads, product owners, and IT leadership. Drive governance, prioritization, and value realization. Lead large-scale Salesforce programs end-to-end: discovery, design, delivery, adoption, and optimization. 5. Salesforce Platform Expertise Provide leadership across: Salesforce Core Clouds (Sales, Service, Experience) Salesforce Data Cloud Salesforce Agentforce Confidently explain and position: When to use Salesforce Core vs Data Cloud vs Agentforce How each supports different business use cases such as CRM operations, real-time data unification, and AI-driven automation.
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