Persistence Communications Manager Do you enjoy building personalized communication experiences that make a real impact on student success? If you thrive in fast-paced environments, love working with the latest technologies, and want your work to reach students across the globe, we want to hear from you. Apply today for the Persistence Communications Manager role at EdPlus! https://edplus.asu.edu is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Click https://www.youtube.com/watch?v=Ib1_2pkWL8g OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications: • Bachelor’s degree or higher in a related field. • Experience with Marketing Cloud, inclusive of Journey Builder, is highly desired. • Demonstrated proficiency creating mobile responsive email communications and templates using HTML, CSS, and AMPScript. • Demonstrated willingness to adopt AI coding tools such as Claude Code to write, troubleshoot, and optimize AMPScript and other Marketing Cloud code. • Evidence of leveraging Einstein Content Selection and other AI tools inside of Marketing Cloud. • Experience documenting and visualizing communication experiences. • Evidence of strong organization skills and capable of handling multiple projects simultaneously. • Experience with CRM systems such as Salesforce and project management systems such as JIRA. • Experience developing, executing and analyzing marketing campaigns utilizing 1:1 and mass communication tactics through email, SMS and other communication strategies within a higher education setting; or demonstrated understanding of the principles and practices that lead to conversion, persistence and success. • Experience working effectively with others to ensure projects meet deadlines and budgets. • Experience analyzing research data and translating raw information into actionable insights that can be easily understood and utilized by the entire organization. • Demonstrated knowledge of Adobe Creative Cloud tools. • Demonstrated ability to think creatively and strategically while handling complex issues; demonstrated passion for new technologies. • Demonstrated ability to thrive, adapt and re-prioritize tasks in a fast-paced, ever-changing environment. • Experience analyzing communication campaign effectiveness. NOTE : Please answer the following questions in your cover letter: • Describe an experience you’ve had building and deploying mass communications using Email Service Providers (i.e., Constant Contact, Marketing Cloud, Sendgrid) to target large audiences (more than 5,000 in a send). • Share a time when you have worked with stakeholders to develop communication strategies, execute them, and report on their performance. Salary DOE ASU offers a total compensation package that includes valuable employee benefits. Click https://cfo.asu.edu/benefits to explore options. • Healthcare • Financial Security • Retirement • Family Resources • Tuition Reduction (Eligible ASU Employee, their dependents and spouse.) • Discounts Working Environment Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy. ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.) Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position. Department Statement: As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold. https://edplus.asu.edu Apply by 11:59 pm Arizona time on Friday, May 22, 2026 To apply, visit: https://apptrkr.com/7162061
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