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Arizona Appliance and Home
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  • Appliance Installer  

    - Phoenix
    Job DescriptionJob DescriptionRole and ResponsibilitiesThe Appliance I... Read More
    Job DescriptionJob Description

    Role and Responsibilities

    The Appliance Installer will perform installs of household appliances, such refrigerators, dishwashers, laundry machines, garbage disposals and more in customer’s homes, builder’s homes, and mobile homes.

    Follow and enable a culture where Arizona Home and Appliance Core Values come to life. Observes and tests operation of appliances, such as refrigerators, washers, and dryers, and makes initial installation adjustments accordingly. Ensures the installed appliances are clean, damage free, properly installed according to manufacturer’s specifications and are fully functioning. Interact professionally and courteously with builders, designers, and on-site customers as well as AA&H teammates. Levels washing machines and connects hoses to water pipes, using plumbing and other hand Disassembles and re-installs existing kitchen cabinets and assembles and installs prefabricated kitchen cabinets in conjunction with appliance installation. Lights and adjusts pilot lights on gas stoves and examines valves and burners for gas leakage and specified flame. Advises customers regarding use and care of appliance and provides them with emergency service number. Attend installation training seminars and certifications to stay up to date on all product changes Work across areas of the business (warehouse, order service, customer service) to solve for customer’s needs.

    Qualifications and Education Requirements

    Strong customer service skills Ability to operate a motor vehicle and possess a valid driver’s license Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Mechanical skills and willingness to learn Organizational and time-management skills Must be able to lift 50+ pound objects frequently and 90+ pound objects occasionally Excellent communication skills Basic Hand Tools are required

    Preferred Skills

    Plumbing, electrical and carpentry skills are preferred 1+ years of experience with Appliance Delivery and Installation Service

    Additional Notes

    Compensation for this job is based on proficiency and experience. This starts at basic appliance install and up through full custom installs.

    This position is field based and at times can be in homes in the process of being built, without air conditioning.


    What We Offer:

    Competitive pay commensurate of experience, medical/dental/vision benefits, 401k with match, paid time off, generous employee discount and more!


    6am until route finished. This is typically 3pm, but can be much later depending on location and job Read Less
  • Outside Sales Representative  

    - Phoenix
    Job DescriptionJob DescriptionRole and ResponsibilitiesThe role of Int... Read More
    Job DescriptionJob Description

    Role and Responsibilities

    The role of Interior Sales is to gain new flooring business opportunities through our production and Design Studio departments with builders in the residential building trade community. They pursue new bid opportunities with existing accounts, pursue strategic prospective targets by using a hunter methodology and maintain both new and existing books of business while addressing clients’ needs throughout the building process.

    Follow and enable a culture where Arizona Appliance and Home Core values come to life.Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory to generate new business based on trust, performance,and respect.Prepares detailed bid packages while working with vendors to secure pricing supports and upgrade options and explains product value.Identifiesand stays current with industry trends. Committed to being at the forefront of product knowledge and changes.Resolves customer challenges by collaborating with internal departments, developing solutions and ideas; preparing reports; making recommendations to management.Keeps management informed bysubmittingactivity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Customization of sales presentations to cater to potential builder/remodeler.Recommends changes in products, service, and policy by evaluating results and competitive developments.Acts as client advocate with a focus on improving the buyer experience.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;establishingpersonal networkswith vendors and builders.Works closely withDesignTeamto develop programs and provides tools to the design studiotoaccomplisha successfulselectionprocess.

    Qualifications and Education Requirements

    Minimum of 1 -year experience in outside salesExcellent verbal, written communication, and negotiation skillsUnderstanding of sales process and dynamicsCommitment to excellent customer serviceProficient in Outlook, MS SuiteExperience in reporting into a type of CRM dailySelf-starter, problemfinderresultsand goaloriented, teamplayerStrong time-managementand organizationalskillsMust have valid Driver’s License and reliable transportationThe ability to work from home on occasion (laptop provided)ExcellentFollow through skills

    Preferred Skills

    Design experience in 2020 Previousexperience in the following industries a plus- construction sales, house remodeling sales, kitchen sales, bathroom sales or otherin-homesales.

    Additional Notes

    May have to work some evenings for special customer and/or networking events.

    Requires occasional overnight and out of town manufacturer trainings.

    Occasionally may be required to carry and deliver spec books, cabinet, carpet,

    & tile samples can be from 10-50lbs


    Read Less
  • Outside Sales Representative  

    - Scottsdale
    Job DescriptionJob DescriptionRole and ResponsibilitiesThe role of Out... Read More
    Job DescriptionJob Description

    Role and Responsibilities

    The role of Outside Sales is to gain new business opportunities with builders and trade community, pursues, bids & maintains new & existing book of business while addressing all their needs related to appliances throughout the building process.

    Follow and enable a culture where Arizona Appliance and Home Core values come to life.Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory to generate new business based on trust and respect.Prepares bid packages while working with vendors to secure pricing supports and upgrade options and explains product value.Identifies and stays current with industry trends. Committed to being at the forefront of product knowledge and changes.Resolves customer challenges by collaborating with internal departments, developing solutions and ideas; preparing reports; making recommendations to management.Keeps management informed bysubmittingactivity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Submit orders and check inventory withininternalcomputer system.Customization of sales presentations to cater to potential builder/remodeler.Recommends changes in products, service, and policy by evaluating results and competitive developments.Acts as client advocate with a focus on improving the buyer experience.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishingpersonal networks.

    Qualifications and Education Requirements

    High school diplomaIndustry sales experience preferredExcellent verbal, written communication, and negotiation skillsUnderstanding of sales process and dynamicsCommitment to excellent customer serviceProficient in Outlook, MS SuiteSelf-starter, problem solver, results oriented & team playerStrong time management skills

    Additional Notes

    May have to work some evening for special customer and/or networking events.

    Requires occasional overnight and out of town manufacturer trainings.

    Occasionally may be required to carry and deliver spec books, can be up to 10lbs

    Read Less
  • Purchasing Associate  

    - Phoenix
    Job DescriptionJob DescriptionRole and ResponsibilitiesPurchasing Agen... Read More
    Job DescriptionJob DescriptionRole and Responsibilities

    Purchasing Agents process and track orders, create and maintain inventory, liaison between warehouse teams

    and management. They work with staff across all departments to forecast the needs of the business and make

    purchase decisions based on demand.


    Follow and enable a culture where Arizona Appliance and Home Core Values come to life.Process orders and purchases according to Arizona Appliance and Home programs availability, advising services of back orders and approximate date given by vendor.Communicates all vendor programs, contracts, and problems to the Purchasing Manager.Enter all POs into the supplier website or email POs, working with the supplier on pricing, returns, back orders and credits.Runs reports by builder/customer and model numbers to buy based on current and forecasted orders.Based on analytics, keeps diligent check on inventory levels to ensure company is stocked appropriately.Update model numbers and pricing, communicating necessary changes with sales and processing departments.Manages pricing updates, including regular, special, and tiered pricing for vendors and builder programs.Maintains data and documentation, including SharePoint uploads, model updates, and reportingAnalyze market trends and apply this knowledge to make insightful buying decisions.Track usage trends, inventory levels and supplier managed inventory.Collaborate with accounting to research discrepancies on POs being processed for billing.Assist sales with stock and price inquiries.Maintain good communication and rapport with everyone in the customers journey- builders, manufactures, order coordinator, warehouse, dispatch workers and service technicians.



    Qualifications and Education RequirementsHigh School diploma or GED3–5 years purchasing/procurement experienceAdvanced Excel (PivotTables, XLOOKUP/VLOOKUP)ERP experience (BisTrack or similar)Inventory planning/forecasting experienceStrong analytical skillsStrong interpersonal skills to work with team members, clients, and supplierExcellent attention to detail to ensure all purchase orders are accurateOrganizational and time-management skillsExcellent communication skills, both written and verbalProficient in Microsoft Office Suite



    Preferred SkillsAppliance industry experience



    Additional Notes

    This position is office based, typically sitting at a desk -requiring dexterity to be able to utilize phone and computer.


    M-F 7am to 3:30pm Read Less
  • Operations Specialist- Flooring  

    - Phoenix
    Job DescriptionJob DescriptionThe Operations Specialist is responsible... Read More
    Job DescriptionJob DescriptionThe Operations Specialist is responsible for managing customer orders end-to-end, serving as the primary point of contact from order intake through fulfillment and post-installation support. This role coordinates customer communication, purchasing, and scheduling activities to ensure timely, accurate execution while supporting a streamlined, high-accountability operating model.Role and ResponsibilitiesFollow and enable a culture where Arizona Appliance and Home Core Values come to life.Serve as the primary point of contact for customer inquiries and order-related questions.Manage customer orders from intake through completion, ensuring accuracy and timeliness.Place and track purchase orders with vendors and suppliers.Coordinate delivery and installation schedules with internal teams and external partners.Proactively communicate order status, delays, and changes to customers and internal stakeholders.Resolve customer issues and escalations end-to-end, ensuring resolution and follow-up.Maintain accurate system records, documentation, and order data.Manage multiple active orders and priorities simultaneously in a fast-paced environment.Collaborate with Sales, Warehouse, Install, and Vendor partners to support smooth execution.Coordinate all service and warranty work for customer.Qualifications and Education RequirementsHigh School diploma or GED required.Experience in customer service, order coordination, purchasing, scheduling, or related operations roles.Strong organizational and time-management skills.Excellent attention to detail and accuracy.Ability to manage multiple priorities and deadlines.Strong written and verbal communication skills.Experience working with order management, ERP, or CRM systems.Proficient in Microsoft Office; strong Excel skills preferred.Preferred SkillsExperience supporting construction, flooring, or interiors-related operations.Vendor coordination or logistics experience.Experience operating in a lean or consolidated role environment.
    Additional Notes

    Office-based role with occasional interaction with warehouse, installers, or vendors. May require occasional lifting or handling of samples or documentation. Standard working hours with flexibility to address customer or operational needs.


    M-F 7a-4p Read Less
  • Job DescriptionJob DescriptionRole and ResponsibilitiesThe Operations... Read More
    Job DescriptionJob DescriptionRole and Responsibilities

    The Operations Supervisor-Order Services provides streamlined, single point of contact communication efficiency between our customers and several operations teams. They oversee a team of Order and Customer Service Representatives, ensuring the Arizona Appliance and Home brand is synonymous with excellent quality and service.


    Follow and enable a culture where Arizona Home and Appliance Core Values come to life.Effectively supervises and leads a team , serving as the main point of communication between them and the Operations Manager.Executes business strategy provided by company leadership.Assists Operations Manager in establishing performance standards, recommending, and implementing changes, along with feedback on strategy effectiveness.Develops and maintains effective business relationships with Appliance Leadership.Proactively identifies and addresses scheduling conflicts, delays, and issues promptly to minimize disruptions to project timelines.Responsible for training, coaching and performance management (including one on ones) for direct reports.Works with Operations Manager to drive productivity, accountability and assists in corrective action when appropriate.Conduct regular audits of the ticketing system, closing out completed requests and reminding team members if they have something open.Guide team members and sales department with questions regarding already replaced orders.Proactively helps team members handle upset customers, maintaining effective de-escalation between all parties.Qualifications and Education RequirementsA minimum 2 years of management/supervisor experienceFundamental PC skills, especially knowledgeable in Outlook, Excel, Teams and Word.Excellent organizational, time-management and decision-making skills.World class leadership and communication skills, with the ability to adapt to a variety of audiences.The ability to develop, implement and assess performance metrics.Preferred Skills

    Previous experience supervising remote teams.

    Additional Notes

    This position is office based, typically sitting at desk -requiring dexterity to be able to utilize phone, computer, and manuals, binders

    Read Less
  • Order Service Rep  

    - Phoenix
    Job DescriptionJob DescriptionRole and ResponsibilitiesThe Order Servi... Read More
    Job DescriptionJob DescriptionRole and Responsibilities

    The Order Service Representative will provide outstanding service to our clients by being the liaison between them and other aspects of the business (Purchasing, Installation, Service, etc.). They are the primary support and point of contact for the salesperson, by entering and processing orders from start to finish.


    Follow and enable a culture where Arizona Home and Appliance Core Values come to life.Receive and process starts from all builders, ensuring accurate entry, logging in appropriate folders, and verifying information against contracts.Receiving schedules from builders via websites, emails, or phone calls.Uploading backup to support order.Verifying order details against builder documents.Communicates with purchasing on orders that require special pricing or updates.Utilizes the systems order monitor screen to track, confirm and update orders as needed.Taking inbound calls and emails from customers, sales, and support staffServe as the Point of Contact for any questions regarding the order.Coordinate with other departments to ensure all customer issues are appropriately and efficiently resolved.Utilize the Ticket System Tool to provide consistent and thorough communication and follow documentation on all service-related matters.Maintain good communication and rapport with everyone in the customers journey- builders, manufactures, warehouse and dispatch workers and service technicians.


    Qualifications and Education RequirementsStrong customer service skillsGood PC skills, especially knowledgeable in Outlook, Excel and Word.Organizational and time-management skillsDecision making skillsThe ability to develop, implement and assess performance metricsExcellent communication skills



    Preferred Skills1 + year in Customer Service environment


    Additional Notes

    This position is office based, typically sitting at desk -requiring dexterity to be able to utilize phone, computer, and manuals, binders.


    Monday through Friday- typically 8am to 4pm. Hybrid possibility after 6 months Read Less

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