Position Summary:
The Service Desk Analyst supports all APS employees/clients both directly and remotely, in a geographically diverse environment. This key individual resolves PC hardware, software, printing problems and operating system configuration issues, as well as phone system issues. The Service Desk Analyst supports commercial off-the-shelf software, proprietary computer applications and software utilities, creating and dispatching work orders as well as providing phone support to internal and external users.
Essential Funtions:
Serve as the primary point of contact for receiving, resolving, and logging technical incidents and service requests.
Education:
Experience:
Minimum 2+ years of Desktop or Service Desk Support experience.Experience with troubleshooting enterprise-level IT equipment.Knowledge:
Knowledge of current and legacy Microsoft operating systems and Microsoft Office software suites.Knowledge of Outlook email administration and troubleshooting.Knowledge of current and relevant hardware/software technologies.Knowledge of a range of hardware/software diagnostic utilities.A+ and / or Network+ certification recommended.Knowledge of CISCO phone systems preferred.Advanced proficiency in the Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, and Teams). Read LessPosition Summary:
The Human Resources Generalist is responsible for supporting all HR processes, with a primary focus on talent attraction, selection, and hiring. This role ensures that recruitment processes are carried out efficiently, aligned with organizational needs, and provide a positive experience for candidates. Additionally, the position supports various Human Resources functions, including training, compliance, file management, and general employee support.
Essential Functions:
Manage the full recruitment cycle, including job postings, active sourcing, interviews, and coordination of the selection process.Collaborate with managers and supervisors to identify talent needs and define job profiles.
Administer recruitment platforms, candidate databases, and pre‑employment processes.
Facilitate new employee orientation and onboarding to ensure effective integration.
Maintain HR files and documentation in compliance with internal policies and applicable regulations.
Support the coordination of mandatory trainings and employee development activities.
Contribute to Human Resources initiatives.
Provide general support in resolving employee-related matters and in the implementation of HR policies and procedures.
Manage APS training folders in SharePoint.
Comply with all guidelines established by the Centers for Medicare & Medicaid Services (CMS) and other applicable regulatory agencies.
Perform all other duties assigned by the manager and/or supervisor.
Education:
Bachelor’s degree in Business Administration, Human Resource, Industrial Psychology or related; Master’s Degree preferred.Experience:
Minimum of 2 to 3 years of experience in recruitment and selection.Knowledge:
Experience with recruitment platforms, ATS systems, and talent sourcing tools.
Knowledge of modern recruitment practices and candidate experience strategies.
Familiarity with onboarding processes and HR documentation.
Intermediate or advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Knowledge of ADP Workforce Now (preferred).
Understanding of applicable labor regulations.
Skills:
Excellent verbal and written communication skills.
Ability to manage multiple priorities and work in a dynamic environment.
Strong interpersonal skills to build effective relationships with candidates and internal staff.
Analytical thinking, attention to detail, and a focus on continuous improvement.
Discretion, professionalism, and proper handling of confidential information.
Read LessEl/la Generalista de Recursos Humanos es responsable de apoyar todos los procesos del área, con un enfoque principal en la atracción, selección y contratación de talento. Este rol garantiza que los procesos de reclutamiento se ejecuten de manera eficiente, alineados con las necesidades de la organización y con una experiencia positiva para los candidatos. Además, brinda apoyo en diversas funciones de Recursos Humanos, incluyendo capacitación, cumplimiento, administración de expedientes y apoyo general al personal.
Funciones Esenciales:
Gestionar el ciclo completo de reclutamiento, incluyendo publicación de vacantes, búsqueda activa, entrevistas y coordinación del proceso de selección.
Colaborar con gerentes y supervisores para identificar necesidades de talento y definir perfiles de puestos.
Administrar plataformas de reclutamiento, bases de datos de candidatos y procesos de pre‑contratación.
Facilitar la orientación y el onboarding de nuevos empleados, asegurando una integración efectiva.
Mantener expedientes y documentación de Recursos Humanos en cumplimiento con políticas internas y regulaciones aplicables.
Apoyar la coordinación de adiestramientos obligatorios y actividades de capacitación del personal.
Contribuir a iniciativas de Recursos Humanos.
Proveer apoyo general en la resolución de situaciones relacionadas al personal y en la implementación de políticas y procedimientos.
Administra las carpetas de capacitación de APS en SharePoint.
Cumple con todas las guías establecidas por los Centros de Medicare y Medicaid (CMS) y otras agencias reguladoras aplicables.
Realiza todas las demás tareas asignadas por el gerente y/o supervisor.
Bachillerato en Administración de Empresas, Recursos Humanos, Psicología Industrial o áreas relacionadas.
Maestría preferida.
Mínimo de 2 a 3 años de experiencia en reclutamiento y selección.
Manejo de plataformas de reclutamiento, ATS y herramientas de búsqueda de talento.
Conocimiento de prácticas modernas de reclutamiento y experiencia del candidato.
Familiaridad con procesos de onboarding y documentación de Recursos Humanos.
Manejo intermedio o superior de Microsoft Word, Excel, PowerPoint y Outlook.
Conocimiento en ADP Workforce Now (preferido).
Comprensión de regulaciones laborales aplicables.
Excelentes habilidades de comunicación verbal y escrita.
Capacidad para manejar múltiples prioridades y trabajar en un entorno dinámico.
Habilidad para establecer relaciones efectivas con candidatos y personal interno.
Pensamiento analítico, atención al detalle y enfoque en la mejora continua.
Discreción, profesionalismo y manejo adecuado de información confidencial.
Position Summary:
The Accountant II is in charge of various accounting and finance duties including: Accounts Payable, invoice processing, and files keeping. This key individual also provides support for other duties determined by the Finance Department.
Essential Functions:
Receives supplier invoices and verifies supporting documents and codifications.Manages information logs and file keeping. Processes stop payments.Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable.And all other duties assigned by the manager and/or supervisor.Education:
Bachelor’s degree in Accounting.Experience:
Minimum 2+ years of experience in accounts payable; experience in healthcare preferred. Minimum 2+ years of experience in accounting preferred.Knowledge:
Knowledge in accounting principles.Knowledge and experience with Access, Great Plains and Billing Programs. Proficient with Citrix Applications. Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum. Read LessPosition Summary:
The Accountant II is in charge of various accounting and finance duties including: Accounts Payable, invoice processing, and files keeping. This key individual also provides support for other duties determined by the Finance Department.
Essential Functions:
Receives supplier invoices and verifies supporting documents and codifications.Manages information logs and file keeping. Processes stop payments.Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable.And all other duties assigned by the manager and/or supervisor.Education:
Bachelor’s degree in Accounting.Experience:
Minimum 2+ years of experience in accounts payable; experience in healthcare preferred. Minimum 2+ years of experience in accounting preferred.Knowledge:
Knowledge in accounting principles.Knowledge and experience with Access, Great Plains and Billing Programs. Proficient with Citrix Applications. Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum. Read Less