Company Detail

Account Manager - Troy MI

Applied Innovation

full_time - Southfield

Posted: 13/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a results-... Read More

Job DescriptionJob Description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.This position will work out of our Southfield, MI office located at 24050 Northwestern Highway. We are an in office company working Monday to Friday from 8 AM - 5 PM.

Duties and Responsibilities:

Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basisActively prospect and engage new clients through phone, email, social media, and on-site visitsSell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needsGrow market share by identifying, pursuing, and closing new business opportunitiesDevelop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutionsBuild and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growthActively support and promote Applied Innovation’s culture both internally and within client organizationsAccurately document all sales activities, opportunities, and territory details in the company CRM systemOther duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Hunter sales mentality in prospecting, presenting, negotiating, and closing new businessStrong customer service focus with the ability to build, maintain, and grow professional client relationshipsExcellent verbal, written, presentation, and interpersonal communication skillsHighly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independentlyProficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPointStrong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements: High school diploma or equivalent required.Bachelor’s degree in Business, Communications, or a related field preferred.Minimum of two years of business-to-business sales experience preferred.Valid driver’s license required.Clean driving record, with no DUIs within the past five years.
What We Offer: Competitive base salary + uncapped commissions.Residual commission structure for long-term earning potential.Paid holidays. Comprehensive benefits package including:Medical, dental, and life insuranceShort-term disability401(k) with company matchCareer advancement opportunities in a growing, family-owned business.

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Account Manager - Saginaw Midland Bay City MI

Applied Innovation

full_time - Clio

Posted: 09/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a results-... Read More

Job DescriptionJob Description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.

Duties and Responsibilities:

Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basisActively prospect and engage new clients through phone, email, social media, and on-site visitsSell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needsGrow market share by identifying, pursuing, and closing new business opportunitiesDevelop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutionsBuild and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growthActively support and promote Applied Innovation’s culture both internally and within client organizationsAccurately document all sales activities, opportunities, and territory details in the company CRM systemOther duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Hunter sales mentality in prospecting, presenting, negotiating, and closing new businessStrong customer service focus with the ability to build, maintain, and grow professional client relationshipsExcellent verbal, written, presentation, and interpersonal communication skillsHighly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independentlyProficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPointStrong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements: High school diploma or equivalent required.Bachelor’s degree in Business, Communications, or a related field preferred.Minimum of two years of business-to-business sales experience preferred.Valid driver’s license required.Clean driving record, with no DUIs within the past five years.
What We Offer: Competitive base salary + uncapped commissions.Residual commission structure for long-term earning potential.Paid holidays. Comprehensive benefits package including:Medical, dental, and life insuranceShort-term disability401(k) with company matchCareer advancement opportunities in a growing, family-owned business.

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Printer Hardware Helpdesk Technician - Southfield MI

Applied Innovation

full_time - Southfield

Posted: 09/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Printer Hardware Helpdesk Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. In this role, you will provide phone based technical support, helping customers diagnose and resolve printer and copier hardware issues quickly and effectively.

The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a passion for delivering exceptional customer service. Success in this role requires the ability to confidently support a wide range of printer and copier brands and models while providing timely, accurate, and professional technical assistance.

Duties and Responsibilities:

Provide phone-based technical support for printer and copier hardware issues.Diagnose, troubleshoot, and resolve printer, copier, and multifunction device problems remotely.Guide customers through repair procedures, maintenance tasks, and operational troubleshooting.Document support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.Escalate complex issues to appropriate technical teams when necessary.Maintain a high level of customer satisfaction through timely, professional, and effective support.Stay current on printer and copier technologies, products, and troubleshooting techniques.Collaborate with internal teams to identify recurring issues and recommend process improvements.Assist in the development and maintenance of technical documentation, knowledge base articles, and support resources.Meet established service level agreements (SLAs) and performance expectations. Perform other duties as assigned.
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.Strong knowledge of printer, copier, and multifunction device hardware.Proven troubleshooting and problem-solving skills related to printer/copier hardware and software.Experience supporting a variety of printer and copier manufacturers and models.Excellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to prioritize multiple tasks and work effectively in a fast-paced environment.Ability to work independently with minimal supervision.Proficiency with Microsoft Office and ticketing or customer relationship management systems.Understanding and alignment with the organization’s core values.
Education/License/Experience Requirements:High School Diploma or equivalent education required.Factory certifications (Canon, Ricoh) preferred but not required.Knowledge of print drivers and basic network communication is helpful.Prior field service or technical repair experience is a plus but not required.
What We Offer:Competitive pay.Paid holidays, PTO, plus 1 personal holiday.Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.401(k) plan with company match.Opportunities for career growth and advancement within a growing, family-owned business.

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Printer Hardware Helpdesk Technician - Grand Rapids MI

Applied Innovation

full_time - Grand Rapids

Posted: 09/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Printer Hardware Helpdesk Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. In this role, you will provide phone based technical support, helping customers diagnose and resolve printer and copier hardware issues quickly and effectively.

The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a passion for delivering exceptional customer service. Success in this role requires the ability to confidently support a wide range of printer and copier brands and models while providing timely, accurate, and professional technical assistance.

Duties and Responsibilities:

Provide phone-based technical support for printer and copier hardware issues.Diagnose, troubleshoot, and resolve printer, copier, and multifunction device problems remotely.Guide customers through repair procedures, maintenance tasks, and operational troubleshooting.Document support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.Escalate complex issues to appropriate technical teams when necessary.Maintain a high level of customer satisfaction through timely, professional, and effective support.Stay current on printer and copier technologies, products, and troubleshooting techniques.Collaborate with internal teams to identify recurring issues and recommend process improvements.Assist in the development and maintenance of technical documentation, knowledge base articles, and support resources.Meet established service level agreements (SLAs) and performance expectations. Perform other duties as assigned.
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.Strong knowledge of printer, copier, and multifunction device hardware.Proven troubleshooting and problem-solving skills related to printer/copier hardware and software.Experience supporting a variety of printer and copier manufacturers and models.Excellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to prioritize multiple tasks and work effectively in a fast-paced environment.Ability to work independently with minimal supervision.Proficiency with Microsoft Office and ticketing or customer relationship management systems.Understanding and alignment with the organization’s core values.
Education/License/Experience Requirements:High School Diploma or equivalent education required.Factory certifications (Canon, Ricoh) preferred but not required.Knowledge of print drivers and basic network communication is helpful.Prior field service or technical repair experience is a plus but not required.
What We Offer:Competitive pay.Paid holidays, PTO, plus 1 personal holiday.Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.401(k) plan with company match.Onsite Fitness CenterOpportunities for career growth and advancement within a growing, family-owned business.

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Printer Hardware Helpdesk Technician - South Bend IN

Applied Innovation

full_time - South Bend

Posted: 09/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Printer Hardware Helpdesk Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. In this role, you will provide phone based technical support, helping customers diagnose and resolve printer and copier hardware issues quickly and effectively.

The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a passion for delivering exceptional customer service. Success in this role requires the ability to confidently support a wide range of printer and copier brands and models while providing timely, accurate, and professional technical assistance.

Duties and Responsibilities:

Provide phone-based technical support for printer and copier hardware issues.Diagnose, troubleshoot, and resolve printer, copier, and multifunction device problems remotely.Guide customers through repair procedures, maintenance tasks, and operational troubleshooting.Document support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.Escalate complex issues to appropriate technical teams when necessary.Maintain a high level of customer satisfaction through timely, professional, and effective support.Stay current on printer and copier technologies, products, and troubleshooting techniques.Collaborate with internal teams to identify recurring issues and recommend process improvements.Assist in the development and maintenance of technical documentation, knowledge base articles, and support resources.Meet established service level agreements (SLAs) and performance expectations. Perform other duties as assigned.
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.Strong knowledge of printer, copier, and multifunction device hardware.Proven troubleshooting and problem-solving skills related to printer/copier hardware and software.Experience supporting a variety of printer and copier manufacturers and models.Excellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to prioritize multiple tasks and work effectively in a fast-paced environment.Ability to work independently with minimal supervision.Proficiency with Microsoft Office and ticketing or customer relationship management systems.Understanding and alignment with the organization’s core values.
Education/License/Experience Requirements:High School Diploma or equivalent education required.Factory certifications (Canon, Ricoh) preferred but not required.Knowledge of print drivers and basic network communication is helpful.Prior field service or technical repair experience is a plus but not required.
What We Offer:Competitive pay.Paid holidays, PTO, plus 1 personal holiday.Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.401(k) plan with company match.Opportunities for career growth and advancement within a growing, family-owned business.

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Field Service Technician - Oscoda to Alpena

Applied Innovation

full_time - Oscoda

Posted: 07/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company. This role will have a territory that is still being defined. At this time, the area is expected to include Tawas City to Alpena.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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Account Manager - SW Livingston County

Applied Innovation

full_time - Southfield

Posted: 07/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a results-... Read More

Job DescriptionJob Description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.This position will work out of our Southfield, MI office located at 24050 Northwestern Highway. We are an in office company working Monday to Friday from 8 AM - 5 PM.

Duties and Responsibilities:

Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basisActively prospect and engage new clients through phone, email, social media, and on-site visitsSell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needsGrow market share by identifying, pursuing, and closing new business opportunitiesDevelop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutionsBuild and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growthActively support and promote Applied Innovation’s culture both internally and within client organizationsAccurately document all sales activities, opportunities, and territory details in the company CRM systemOther duties as assigned
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Hunter sales mentality in prospecting, presenting, negotiating, and closing new businessStrong customer service focus with the ability to build, maintain, and grow professional client relationshipsExcellent verbal, written, presentation, and interpersonal communication skillsHighly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independentlyProficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPointStrong interest in learning and applying technology to solve business challenges
Education/License/Experience Requirements: High school diploma or equivalent required.Bachelor’s degree in Business, Communications, or a related field preferred.Minimum of two years of business-to-business sales experience preferred.Valid driver’s license required.Clean driving record, with no DUIs within the past five years.
What We Offer: Competitive base salary + uncapped commissions.Residual commission structure for long-term earning potential.Paid holidays. Comprehensive benefits package including:Medical, dental, and life insuranceShort-term disability401(k) with company matchCareer advancement opportunities in a growing, family-owned business.

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Field Service Technician - Flint, Lapeer, Thumb Area

Applied Innovation

full_time - Flint

Posted: 01/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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Field Service Technician - North Lansing

Applied Innovation

full_time - Lansing

Posted: 01/07/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of of multifunctional copier devices.Maintain an assigned service territory and provide a high level of responsiveness and service quality.Diagnose and troubleshoot equipment issues efficiently and accurately.Collaborate with fellow technicians and internal teams to ensure customer service needs are met.Maintain accurate inventory of parts, tools, and service documentation.Follow established service procedures and safety guidelines.Operate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization. Perform other duties as assigned.
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitude.Proven troubleshooting and problem-solving skills.Excellent organization, communication, and time management skills.Ability to plan work effectively and manage multiple service calls.Customer-focused mindset with a commitment to service excellence.Ability to work independently and as part of a team.Understanding and alignment with the organization’s core values.
Education/License/Experience Requirements: High School Diploma or equivalent education required.Valid Driver’s License with a good driving record required.Factory certifications (Canon, Ricoh) preferred but not required.Knowledge of print drivers and basic network communication is helpful.Prior field service or technical repair experience is a plus, but not required.
What We Offer: Competitive pay.Paid holidays, PTO, plus 1 personal holiday.Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.401(k) plan with company match.Opportunities for career growth and advancement within a growing, family-owned business.

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