Company Detail

Field Service Technician - Grand Rapids MI

Applied Innovation

full_time - Grand Rapids

Posted: 21/03/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction copier devices.Maintain an assigned service territory and provide a high level of responsiveness and service quality.Diagnose and troubleshoot equipment issues efficiently and accurately.Collaborate with fellow technicians and internal teams to ensure customer service needs are met.Maintain accurate inventory of parts, tools, and service documentation.Follow established service procedures and safety guidelines.Operate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization. Perform other duties as assigned.
Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitude.Proven troubleshooting and problem-solving skills.Excellent organization, communication, and time management skills.Ability to plan work effectively and manage multiple service calls.Customer-focused mindset with a commitment to service excellence.Ability to work independently and as part of a team.Understanding and alignment with the organization’s core values.
Education/License/Experience Requirements: High School Diploma or equivalent education required.Valid Driver’s License with a good driving record required.Factory certifications (Canon, Ricoh) preferred but not required.Knowledge of print drivers and basic network communication is helpful.Prior field service or technical repair experience is a plus, but not required.
What We Offer: Competitive pay.Paid holidays, PTO, plus 1 personal holiday.Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.401(k) plan with company match.Opportunities for career growth and advancement within a growing, family-owned business.

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Field Service Technician - Detroit MI

Applied Innovation

full_time - Merrillville

Posted: 05/03/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company. This territory for this role will be covering Detroit and surrounding areas.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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Field Service Technician - Merrillville IN

Applied Innovation

full_time - Merrillville

Posted: 20/02/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company. This territory for this role will be Merrillville and surrounding areas.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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Field Service Technician - Oscoda to Alpena

Applied Innovation

full_time - Oscoda

Posted: 11/02/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company. This role will have a territory that is still being defined. At this time, the area is expected to include Tawas City to Alpena.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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Field Service Technician - Grayling Cadillac TC West Branch

Applied Innovation

full_time - Grayling

Posted: 11/02/2026

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Job DescriptionJob DescriptionApplied Innovation is seeking a dependab... Read More

Job DescriptionJob Description

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. This position is ideal for a hands-on problem solver who enjoys working with technology and delivering exceptional customer service. The Field Service Technician is responsible for servicing and maintaining office equipment at customer locations while representing Applied Innovation with professionalism and care. Training will be provided for the right candidate; prior experience is helpful but not required. This role includes driving a company-provided vehicle to customer locations, with a gas card, required tools, and training provided by the company. This role will have a territory that is still being defined. At this time, the area is expected to include Grayling, Traverse City, to Cadillac, to West Branch, and extending to Atlanta.

Duties and Responsibilities:

Repair, maintain, and service a wide variety of office equipment, including multifunction devicesMaintain an assigned service territory and provide a high level of responsiveness and service qualityDiagnose and troubleshoot equipment issues efficiently and accuratelyCollaborate with fellow technicians and internal teams to ensure customer service needs are metMaintain accurate inventory of parts, tools, and service documentationFollow established service procedures and safety guidelinesOperate a company vehicle in a safe, courteous, and professional mannerRepresent Applied Innovation positively in all customer interactions, serving as the face of the organization Perform other duties as assignedMinimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Strong mechanical and technical aptitudeProven troubleshooting and problem-solving skillsExcellent organization, communication, and time management skillsAbility to plan work effectively and manage multiple service callsCustomer-focused mindset with a commitment to service excellenceAbility to work independently and as part of a teamUnderstanding and alignment with the organization’s core values
Education/License/Experience Requirements: High School Diploma or equivalent education requiredValid Driver’s License with a good driving record requiredFactory certifications (Canon, Ricoh, Kyocera, and/or Sharp) preferred but not requiredKnowledge of print drivers and basic network communication is helpfulPrior field service or technical repair experience is a plus, but not requiredWhat We Offer: Competitive payPaid holidays, PTO, plus 1 personal holidayComprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage401(k) plan with company matchOpportunities for career growth and advancement within a growing, family-owned business

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