*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
Job Summary:
The Certified Pharmacy Technician (CPhT) shall assist the Pharmacist as requested and as permitted by law, with work functions in the pharmacy. The CPhT will perform many pharmacy-related functions under the direct supervision of a licensed pharmacist and perform all administrative functions of the department within the scope of a certified pharmacy technician that do not require professional judgment or extensive technical training. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Primary Duties and Responsibilities
Answers inbound calls from patients, prescribers, payers, etc. and transfers callers to the correct team or department if unable to assist.Makes outbound calls to patients, prescribers, and pharmacovigilance groups as required.Enters data in computer system, recording all prescriptions, patient medication profiles, pre-call assessments, progress notes, etc. as required.Participates in departmental and organizational performance improvement and Quality activities.Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Supports and maintains a culture of safety and quality.When AnovoRx has written agreements with manufacturers for pharmacovigilance services, then as to such services participates in Pharmacovigilance training as required, receives reporters’ call concerning adverse events, product complaints and medical inquiries as required, alerts pharmacists that reporters have made reports, and otherwise assists with fulfillment of contracted pharmacovigilance obligations.Certified pharmacy technicians may also:(a) Receive new or transferred oral medical and prescription orders;(b) Receive and transfer copies of oral medical and prescription orders between pharmacy practice sites.Pharmacy technicians must wear appropriate identification showing name and appropriate title (e.g., pharmacy technician, certified pharmacy technician).All pharmacy technician functions shall be performed under the supervision of a pharmacist, who shall direct and verify the accuracy of all pharmacy technician functions. A registered technician shall maintain his or her registration certificate at the pharmacy practice site; additionally, all certified technicians shall display in like manner evidence of certification. Pharmacy technicians shall always possess, while on duty, proof of registration and proof of certification, if applicable. All registered technicians shall immediately notify the board in writing of any change of address or employer.Regular and reliable attendance expected.Other work-related duties as assigned by supervisor/manager.Minimum Knowledge, Abilities, and Skills Required
Must have a high school diploma or equivalent. Minimum of 1 year experience in retail or specialty pharmacyA current unrestricted state technician and national CPhT certification must be evidenced prior to and during employment.Must be willing and able to work any dedicated 8-hour AnovoRx shift between the hours of 7am-7pm. Must be willing and able to work onsite on your regularly scheduled shift Monday-Friday, if applicable.Must have good computer skills, proficient in Microsoft Office Suite (Word, PowerPoint, Excel).Must present professionally on the phone and in person.Able to conduct repetitive motions of answering phones and keying.Adept at handling sensitive and confidential situations.*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
This description is intended to be only a general outline of major activities. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment. AnovoRx is an Equal Opportunity Employer.
*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
Job Summary:
The HUB Services Care Coordinator, LPN serves as the single point of contact for patients, caregivers, and/or physicians. The Care Coordinator, LPN receives inbound calls and provides education and support to individuals regarding assigned therapeutic areas, make outbound calls to enrolled patients to explain program services available to patients who opt into the services, and to record data necessary to patient support. The primary measures of the Care Coordinator, LPN performance are the delivery of results versus key operational metrics and client satisfaction. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Primary Duties and Responsibilities
Receive and make calls to patients and/or caregivers and physicians regarding assigned disease states.Counsel and educate new/existing patients on the use of products, and therapy.Follow approved FAQs provided by the client.Support patients through education and setting of proper expectations of treatment and potential side effects.Contact the Physician’s office regarding questions, concerns, or problems with referrals, if applicable.Document all calls to meet requirements of management, regulatory compliance, and program specific procedures.Refer all reported adverse effects to the program RN for review and reporting following approved Standard Operating Procedures. In some cases, may be responsible for reporting AE’s directly to the entity used by the manufacturer.Participate in program specific customer meetings and training sessions.Participate in program specific orientation meetings and can demonstrate clinical competency on written tests.Work on special projects as required.Regular and reliable attendance expected.Other work-related duties as assigned by supervisor/manager.Minimum Knowledge, Abilities, and Skills Required
Minimum High School Diploma or equivalent. Must have a minimum of 2 years of nursing experience with at least 2 years of other clinical experience for a total of 4 years of nursing experience desired.Maintain current licensure as Licensed Practical Nurse in the state of Tennessee.Must be willing and able to work any Anovo-operating shift between the hours of 7am-7pm Monday-Friday.Willing to obtain additional licenses in states required for Call Center Nurses.Must have good computer and typing skills, proficient at Microsoft Office Suite, primarily Word, PowerPoint and Excel.Able to learn and effectively utilize HUB Software.Must not have history evidencing any dishonesty, lack of trustworthiness, or workplace violence.Willing to work the assigned shift to cover the hours of operation of the HUB Program.Attention to detail and committed follow through in communication with patients and providers.Empathic listening skills to interact effectively with patients and providers.Able to effectively communicate orally and in writing.Willing to work in fast paced environment and able to multi-task.Strong customer service experience and skills.This description is intended to be only a general outline of major activities. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment. AnovoRx is an Equal Opportunity Employer.
*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
Read Less*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
Job Summary:
The Certified Pharmacy Technician (CPhT) shall assist the Pharmacist as requested and as permitted by law, with work functions in the pharmacy. The CPhT will perform many pharmacy-related functions under the direct supervision of a licensed pharmacist and perform all administrative functions of the department within the scope of a certified pharmacy technician that do not require professional judgment or extensive technical training. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Primary Duties and Responsibilities
Answers inbound calls from patients, prescribers, payers, etc. and transfers callers to the correct team or department if unable to assist.Makes outbound calls to patients, prescribers, and pharmacovigilance groups as required.Enters data in computer system, recording all prescriptions, patient medication profiles, pre-call assessments, progress notes, etc. as required.Participates in departmental and organizational performance improvement and Quality activities.Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Supports and maintains a culture of safety and quality.When AnovoRx has written agreements with manufacturers for pharmacovigilance services, then as to such services participates in Pharmacovigilance training as required, receives reporters’ call concerning adverse events, product complaints and medical inquiries as required, alerts pharmacists that reporters have made reports, and otherwise assists with fulfillment of contracted pharmacovigilance obligations.Certified pharmacy technicians may also:(a) Receive new or transferred oral medical and prescription orders;(b) Receive and transfer copies of oral medical and prescription orders between pharmacy practice sites.Pharmacy technicians must wear appropriate identification showing name and appropriate title (e.g., pharmacy technician, certified pharmacy technician).All pharmacy technician functions shall be performed under the supervision of a pharmacist, who shall direct and verify the accuracy of all pharmacy technician functions. A registered technician shall maintain his or her registration certificate at the pharmacy practice site; additionally, all certified technicians shall display in like manner evidence of certification. Pharmacy technicians shall always possess, while on duty, proof of registration and proof of certification, if applicable. All registered technicians shall immediately notify the board in writing of any change of address or employer.Regular and reliable attendance expected.Other work-related duties as assigned by supervisor/manager.Minimum Knowledge, Abilities, and Skills Required
Must have a high school diploma or equivalent. Minimum of 1 year experience in retail or specialty pharmacyA current unrestricted state technician and national CPhT certification must be evidenced prior to and during employment.Must be willing and able to work any dedicated 8-hour AnovoRx shift between the hours of 7am-7pm. Must be willing and able to work onsite on your regularly scheduled shift Monday-Friday, if applicable.Must have good computer skills, proficient in Microsoft Office Suite (Word, PowerPoint, Excel).Must present professionally on the phone and in person.Able to conduct repetitive motions of answering phones and keying.Adept at handling sensitive and confidential situations.*This evergreen job posting is intended to build a pipeline of candidates for future openings and is not tied to an immediate vacancy.*
This description is intended to be only a general outline of major activities. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment. AnovoRx is an Equal Opportunity Employer.
