Job Description:
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As our Receptionist, you will need to be an empathetic and compassionate person since you will be the first point of contact between our clients and the company. You will receive families and guests by greeting and welcoming them. You will answer, screen and forward incoming phone calls and emails in a timely and efficient manner. You will perform other clerical duties such as data entry, managing appointment calendars, photocopying, filing and distributing paperwork. Multitasking and stress management skills are essential for this position.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. It is important to be a team player and work well with others.
This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest standards.
Responsibilities:
Bilingual Spanish/English required.Answering phone/take detailed messages (High-volume calls)Retrieve and answer emailsMake daily schedules, logs and listTake family first callsDispatch for case removalsEnter all case data into the computerSchedule appointments for service arrangement counselApproval viewing authorizationsReceive flowers/clothing/mail and deliveryEscort family to counseling conference / visitation roomsMaintaining slumber room assignment logFaxing and e-mailing of documentsInput data via smart directorCommunicate effectively in written and oral form.Develop and maintain effective working relationships.Must be able to read and interpret Mortuary and Cemeteries policies, procedures.Provide excellent customer service skills by responding to commoninquiries or complaints from customersEffectively present information to family members, co-workers and management.Ability to follow multiple pending requests through to completion.Ability to organize and coordinate projects.Ability to concentrate and complete moderately complex forms.Work independently with initiative and little supervision.Maintain confidentiality.Interpersonal skills including tact, patience and diplomacy. Ability to express or exchange information by means of the spoken word.Physical and Environmental Requirements:
Sit for sustained periods of time on a daily basis.Perform tasks requiring intermittent bending, stooping, and walking..Sustain frequent movement of the fingers, wrists, hands, and arms.Our Benefits include:
Health Insurance (Medical, Dental)401 PlanVacation & Sick Time
For additional information contact or to complete an application please visit:
Angelus Funeral Home
3875 Crenshaw Blvd.
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Crematory Operator
Location: Angelus Rosedale Cemetery
Reports to: Crematory Manager
FLSA Status: Non-Exempt-Full-Time 40 Hrs.
Rate: TBD
JOB OVERVIEW
The Crematory Operator/Technician plays a crucial role in the funeral industry by upholding
the highest standards of precision, respect, legal compliance, and compassion towards the
families that we are privileged to serve.
RESPONSIBILITIES & DUTIES
• Receives remains making certain all documentation is complete and identification of the
deceased is accurate
• Ensures handling of the deceased is with the utmost respect and dignity from the time the
remains are received until completion of the cremation process
• Maintains chain-of-custody documentation and issuance of a numbered stainless steel
disc which accompanies the body through every step of the cremation process
• Maintains crematory logs, company reports, and state-specific reports
• Documents divided remains to ensure proper placement in multiple containers
• Performs setup of witnessing area and appropriately answers questions regarding the
cremation process for family and friends of the deceased
• Maintains the crematory equipment, crematory office, and adjacent facilities which include
the entry area, witnessing area, and restroom
• Promptly reports any/all crematory equipment anomalies and/or repairs
• Coordinates cremations with the cemetery office, cemetery staff, and funeral homes
• Delivers cremated remains and all corresponding documents from the crematory to the
main office placement in the safe
REQUIRED QUALIFICATIONS
• High school diploma or equivalent
• Valid driver's license
• Minimum of one year experience as a crematory apprentice or crematory
operator/technician
• Ability to cope and function effectively in stressful situations at work
• Ability to maintain effective professional relationships and communication with staff,
vendors, and/or third parties
• Self-starter with strong initiative and ability to work independently
REQUIRED PHYSICAL DEMANDS
Lift, push, or pull caskets or cremation containers containing human remains with or
without assistance from vehicles, carts, church trucks, various rooms, and viewing areas
• Exposure to high temperatures, mechanical equipment, and industrial noise
• Ability to stand, walk, bend, and work for long periods in a high heat environment
• May require overtime
EMPLOYMENT BENEFITS
• Medical
• Life Insurance
• Supplemental Dental Insurance
• 401k Plan with company match
• Paid Time Off
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