Description of Task to be Performed:
AnaVation is searching for a Vulnerability Manager to assist client leadership with the enterprise vulnerability management program, administering scanning platforms (Tenable and/or Qualys), driving vulnerability analysis and risk prioritization, and delivering reporting to leadership and compliance stakeholders.
Responsibilities:
Administer and maintain scanning platforms such as Tenable.SC, Qualys and/or application-based scanners, which may include activities such as scan policies, asset groups, credentials scanning, and agent deployment.Lead enterprise-wide vulnerability scanning cadence across the network, systems, applications and other dependent assets.Analyze scan data, validate findings and false positives, and prioritize based on CVSS, exploitability, and business risk.Own and manage POA&M lifecycle, tracking remediation timelines, risk acceptance documentation, and closure validation.Develop and deliver weekly vulnerability metrics/dashboards and executive reporting (trend analysis, SLA compliance, risk posture).Support ATO and continuous monitoring activities in alignment with NIST 800-53.Coordinate remediation with system owners, IT operations, and patch management teams.Manage scanner tuning, plugin/signature updates, and platform health.Support FISMA reporting requirements. · Interacting with GRC tool (e.g., CSAM) to perform daily/weekly vulnerability analysis.Flexible with other security related tasks as needed by the customer.This position is hybrid, with the potential for periodic onsite attendance at our customer location in Alexandria, VA.Applicants who do not currently reside within commuting distance should describe how they would satisfy this requirement. Remote status is subject to change at the customer’s direction. This position requires a Public TrustRequired Qualifications:Bachelor's degree in a related field or equivalent demonstrated experience and knowledge.6 years of experience as a Security Administrator, Vulnerability Manager or equivalent knowledge.Hands-on administration experience with Tenable or Qualys.Performing vulnerability scans with tools such as Tenable, Qualys, Burpsuite.Deep familiarity with CVSS scoring, risk based prioritization methodologies.Excellent oral and written communication skills.Familiarity with multi-tiered network applications, common ports and protocols used in those communications, the Common Vulnerability System (CVS) and the exploitation mechanisms of common vulnerability types (e.g., buffer overflows, cross-site-scripting, SQL injection).Certifications: Security + requiredPreferred Qualifications:Self-Starter – ability to quickly become competent with new security-related tools and processes.Ability to conduct Deep Dive analysis to determine root cause assessment of various network scanning agents’ scanning or communication failures.Ability to coordinate remediation strategies with agency’s department technical staff through completion.Familiarity with the various use cases and alignment of data from each tool to various security disciplines in configuration management, vulnerability management, risk management and incident management.Understanding of the role of interactive training such as phishing exercises for assessment of organizational abilities.Familiarity with the use of data analysis tools, including the use of Microsoft Excel or PowerBI to combine data from multiple sources.Familiarity with information security terminology and being able to develop or select technical training in the discipline of information security geared to an organization.Familiarity with data management and reporting of training data and statistics using common tools such as Microsoft Excel and Word.Certifications: CISSPBenefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessDescription of Task to be Performed:
AnaVation is looking for a Security Analyst (Incident Responder) to assist the client leadership with vulnerability management and incident response activities. The ideal candidate will be comfortable engaging with client leadership on a regular basis and interacting with senior level team members.
Responsibilities:
Lead and manage Incident Response (IR) activities to include triage, investigating, interviewing, resolving, and reporting on events. Creating, updating, and/or revising the IR Playbook and IR Plan.Monitor, maintain and administer policies and rules within EDR and SIEM tools (e.g., Crowdstrike, Splunk).Support and develop reports during and after incidents, which include all actions taken to properly mitigate, recover and return operations to normal operations.Develop and implement defensive cyber best practice tactics, techniques, and procedures.Maintain Incident Ticketing tracking system and related tickets within Remedy or other tracking tools.Monitor and take action within multiple tools providing security functions such as vulnerability management (e.g., Nessus), configuration management (e.g., Tenable Security Center, IBM BigFix, SCCM), endpoint protection (e.g., antivirus, ATP), intrusion detection software and hardware.Manage and perform Splunk queries to examine and query log data from the Enterprise Logging as a Service system and perform log analysis.Ensure system and application logs are being sent to enterprise SIEM tool for log monitoring.Conduct and manage vulnerability scans using Tenable SC and/or Qualys.Analyze scan results, prioritize findings by risk and impact, coordinate with responsible parties for remediation and validate false positives.Interacting with GRC tool (e.g., CSAM) to perform daily/weekly vulnerability analysis.Creating and compiling weekly security metrics into dashboards and charts.Presenting vulnerability analysis to system admins, system owners, and leadership.Flexible with other security related tasks as needed by the customer.This position is hybrid, with the potential for periodic onsite attendance at our customer location in Alexandria, VA.Applicants who do not currently reside within commuting distance should describe how they would satisfy this requirement. Remote status is subject to change at the customer’s direction. This position requires a Public TrustRequired Qualifications:Bachelor's degree in a related field or equivalent demonstrated experience and knowledge.6 years’ experience as a Security Administrator or equivalent knowledge.Hands-on experience conducting incident response activities and vulnerability analysis of various systems, applications, security tools, databases, and networks logs.Performing vulnerability scans with tools such as Tenable or Qualys.Experience with Crowdstrike, TenableSC, Splunk. (Experience with comparable tools may be considered).Experience with NIST SP 800-61 rev2 Computer Security Incident Handling Guide.Excellent oral and written communication skills.Familiarity with multi-tiered network applications, common ports and protocols used in those communications, the Common Vulnerability System (CVS) and the exploitation mechanisms of common vulnerability types (e.g., buffer overflows, cross-site-scripting, SQL injection).Ability to perform online research and comprehend attack signatures while comparing them to network traffic to perform proper analysis of detections.Ability to use common tools such as Wireshark to examine network traffic.Certifications: Security + required.Preferred Qualifications:Self-Starter – ability to quickly become competent with new security-related tools and processes.Ability to conduct Deep Dive analysis to determine root cause assessment of various network scanning agents’ scanning or communication failures.Ability to coordinate remediation strategies with agency’s department technical staff through completion.Familiarity with the various use cases and alignment of data from each tool to various security disciplines in configuration management, vulnerability management, risk management and incident management.Understanding of the role of interactive training such as phishing exercises for assessment of organizational abilities.Familiarity with the use of data analysis tools, including the use of Microsoft Excel or PowerBI to combine data from multiple sources.Familiarity with information security terminology and being able to develop or select technical training in the discipline of information security geared to an organization.Familiarity with data management and reporting of training data and statistics using common tools such as Microsoft Excel and Word.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessDescription of Task to be Performed:
AnaVation is looking for a Security Engineer to assist the client leadership with system security engineering and administration. The ideal candidate will be comfortable engaging with client leadership on a regular basis and interacting with senior level team members.
Responsibilities include, but not limited to:
Perform system and security administration for security tools such as vulnerability scanning tools (e.g., Tenable SC/IO, Qualys, Burpsuite), EDR tools (e.g., Crowdstrike), SIEM tools (e.g., Splunk) and other security tools (e.g., McAfee (NSM), GRC tool (CSAM)).Perform system administration tasks to include audit and log management, availability monitoring and remediation, account management and access reviews, and configuration update scheduling and performance.Perform application updates and patches to security tools.Configuring, managing, and scheduling vulnerability scans.Understanding and advising the client regarding critical application data and vulnerability points, coordinating with industry partners to advise the government regarding those security vulnerabilities, and providing recommendations and advice on incident response and recovery plans.Providing Incident Response (IR) activities to includes triage, investigating, interviewing, resolving, and reporting on events. Creating, updating, and/or revising the IR Playbook and IR Plan.Promoting information security awareness across the program, ensuring security controls and processes are implemented, and developing appropriate security-related documentation.Presenting vulnerability analysis to system admins, system owners, and leadership.Being the POC during security audits that pertain to vulnerability scanning and analysis.This position is hybrid, with the potential for periodic onsite attendance at our customer location in Alexandria, VA. Applicants who do not currently reside within commuting distance should describe how they would satisfy this requirement. Remote status is subject to change at the customer’s direction.
This position requires a Public Trust.
Required Qualifications:Education: Bachelor’s degree in Cybersecurity, Information Technology, or a related field.Experience: 6 yearsMinimum Qualifications (Education/Certificates, Experience, Physical, etc.):6 years of experience in information system engineering and configuration management.6 years of experience in system security analysis and implementation and secure system engineering or design.Excellent communication skills.Hands on experience with:Security monitoring and evaluation, including audits, assessment, and risk managementSplunkCrowdstrikeTenable/NessusQualysWeb App Scanning tools (e.g., Burpsuite)Microsoft Excel and other MS Office ProductsAble to deliver and present vulnerability analysis to a wide range of audience (i.e., system admins, system owners, leadership).Familiarity with:Linux (RHEL 7/8), Windows Operating Systems, and Oracle/SQL DatabasesAgile MethodologiesGRC Tools (e.g., CSAM)Certifications: Security +Strong desire to learn, grow and is highly motivated.Preferred Qualifications:Knowledgeable on different cloud providers: AWS, Azure, Oracle, GCP,Understanding of cloud systems and security toolsCertifications: CISSPBenefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read Less
Description of Task to be Performed:
AnaVation is seeking an Incident Response/Security Analyst (Temporary Role) to help our mission-critical customer in Washington, DC.
Responsibilities:
Create, track, monitor and investigate security related events/incidents through closure.Monitor, maintain and administer policies and rules within EDR and SIEM tools (e.g., Crowdstrike, Splunk).Participate in or lead the remediation of incidents and responses that are generated from live threats against the enterprise.Perform incident response analysis based on investigation requirements.Support and develop reports during and after incidents, which include all actions taken to properly mitigate, recover and return operations to normal operations.Assist in developing and implementing defensive cyber best practice tactics, techniques, and procedures.Assist in conducting vulnerability scans using Tenable SC and Nessus Manager. Manage the applications and conduct vulnerability analysis.Maintain Incident Ticketing tracking system and related tickets within Remedy.Monitor and take action within multiple tools providing security functions such as vulnerability management (e.g., Nessus), configuration management (e.g., Tenable Security Center, IBM BigFix, SCCM, McAfee ePO), endpoint protection (e.g., antivirus, ATP), intrusion detection software and hardware.Perform Splunk queries to examine and query log data from the Enterprise Logging as a Service system.Interacting with GRC tool (e.g., CSAM) to perform daily/weekly vulnerability analysis.Creating and compiling weekly security metrics into dashboards and charts.Flexible with other security related tasks as needed by the customer.This position is on-site in Washington, DC.Required Qualificaitons:Bachelor's degree in a related field or equivalent demonstrated experience and knowledge.4 years’ experience as a Security Administrator.Hands-on experience conducting incident response activities and vulnerability analysis of various systems, applications, security tools, databases, and networks logs.Performing vulnerability scans with tools such as Tenable.Experience with Crowdstrike, TenableSC, Splunk. (Experience with comparable tools may be considered).Experience with NIST SP 800-61 rev2 Computer Security Incident Handling Guide.Excellent oral and written communication skills.Familiarity with multi-tiered network applications, common ports and protocols used in those communications, the Common Vulnerability System (CVS) and the exploitation mechanisms of common vulnerability types (e.g., buffer overflows, cross-site-scripting, SQL injection).Ability to perform online research and comprehend attack signatures while comparing them to network traffic to perform proper analysis of detections. Ability to use common tools such as Wireshark to examine network traffic. Ability to obtain and maintain a Top Secret clearance. Qualified candidates must already have an adjudicated Secret Clearance or higher to be considered for this role.Certifications: Security + required.Desired Qualifications:Self-Starter – ability to quickly become competent with new security-related tools and processes.Ability to conduct Deep Dive analysis to determine root cause assessment of various network scanning agents’ scanning or communication failures.Ability to coordinate remediation strategies with agency’s department technical staff through completion.Familiarity with the various use cases and alignment of data from each tool to various security disciplines in configuration management, vulnerability management, risk management and incident management. Familiarity with encryption technologies used in commercial operating systems, including Public Key Infrastructures, symmetric and asymmetric cryptography, certificate trust stores and the use of key escrow for discovery and legal purpose.Understanding of the role of interactive training such as phishing exercises for assessment of organizational abilities. Familiarity with the use of data analysis tools, including the use of Microsoft Excel or PowerBI to combine data from multiple sources.Familiarity with information security terminology and being able to develop or select technical training in the discipline of information security geared to an organization.Familiarity with data management and reporting of training data and statistics using common tools such as Microsoft Excel and Word.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessMinimum Qualifications (Education/Certificates, Experience, Physical, etc.):
Clearance: Top Secret Clearance
Education & Years of Experience: Bachelor’s degree and 3 years of experience working as Data Engineer
Certifications: IAT II (CompTIA Security+ or equivalent)
Experience and knowledge on:
3 years of experience in data engineering, data integration, data migration, or enterprise application integration.Experience integrating ServiceNow with external systems and migrating legacy data into ServiceNow.Proficiency in SQL and Python for data processing, transformation, and automation.Experience designing, building, and supporting data pipelines and integration workflows.Strong understanding of REST and SOAP API integration patterns and enterprise system integration concepts.Experience working in Linux-based environment.Experience supporting Federal Government or Department of War (DoW) environments.Desired Qualifications:Desirable Qualifications (Education/Certificates, Experience, Physical, etc.):
Clearance: Active Top Secret/SCI
Education & Years of Experience: Bachelor’s degree and 3+ years ServiceNow data integration/migration experience
Certifications: ServiceNow Certifications (CSA, CIS) or equivalent, AWS, Azure, SAfe Agile
Experience and knowledge on:
Experience with ServiceNow data integration and CMDB environments.Strong experience with Import Sets, Transform Maps, APIs, and CMDB data structures.Understanding of CSDM and CMDB architecture, including CI relationships.Experience improving CMDB data quality and managing data validation.Experience with IntegrationHub or Flow Designer for ServiceNow integrations.Experience with Microsoft Azure or other cloud platforms for data integration.Knowledge of data governance, including validation rules and access control.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessAnaVation is seeking a Scrum Master to join our team and support our mission critical Government customer in Hanover, MD. The Scrum Master facilitates SAFe delivery practices for cross-functional operations and engineering teams supporting software development, enhancements, and Tier 3 help desk operations in a large-scale, multi-tenant enterprise environment. The role is a servant leader and agile coach who guides the team in delivering maximum business value within the Scaled Agile Framework. The ideal candidate will be successful at removing complex roadblocks and issues while facilitating team-level execution, and managing dependencies and risks during PI planning, while remaining aligned with enterprise goals.
Key Responsibilities:
Facilitate SAFe Agile ceremonies, including sprint planning, standups, reviews, retrospectives, and PI Planning.Coordinate work across operations, engineering, and support teams.Track and help resolve risks, dependencies, and impediments.Support backlog management, sprint execution, and operational improvements.Communicate delivery status, metrics, and risks to stakeholders.Promote Agile best practices and continuous improvement.Required Qualifications:Clearance: Top Secret Clearance
Education & Years of Experience: Bachelor’s degree and 2 years of experience as a Scrum Master
Certifications: IAT II (CompTIA Security+ or equivalent)
Experience and knowledge on:
1+ year of experience supporting IT operations, service desk, Agile software development, or technology implementation projects.Experience working with Agile or SAFe Agile teams in a technical or operational environment.Familiarity with Scrum principles, Agile methodologies, ITSM processes, and team-based delivery practices.Experience supporting backlog management, sprint planning, or Agile team coordination activities.Ability to coordinate multiple priorities and support team delivery objectives.Experience supporting Federal Government or Department of Defense (DoD) environments.Desired Qualifications:Desirable Qualifications (Education/Certificates, Experience, Physical, etc.):
Clearance: Active Top Secret/SCI
Education & Years of Experience: Bachelor’s degree and 6+ years of experience as a Scrum Master
Certifications: IAT II (CompTIA Security+ or equivalent), Certified Scrum Master (CSM) or equivalent and/or SAFe Agile
Experience and knowledge on:
6+ years of experience as a Scrum Master supporting IT operations, ServiceNow, or engineering teams.Experience working in SAFe Agile environments, including PI Planning and cross-team coordination.Experience supporting ServiceNow or other ITSM-based operational environments.Experience supporting software development, enhancements, data integration, or operational improvement initiatives.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessAnaVation is seeking an Application Administrator to join our team and support our mission critical Government customer in Hanover, MD. The position assists in resolving Tier 3 incidents, performs routine ServiceNow administration tasks, and supports workflow and reporting applications. In this role, the selected candidate will report to the Operations Lead and collaborate closely with developers, data engineers, and the Agile Scrum Master. The ideal candidate will work across three different enclaves or networks in a mission-critical, on-site environment, with the opportunity to collaborate with cross-functional teams and gain hand-on ServiceNow workflow, dashboard, reporting, and analytics experience.
Key Responsibilities:
Provide Tier 3 Application support to customer workflows, reporting, dashboards, and ServiceNow automation.Install, configure, and maintain application and platform componentsMonitor application performance, identify issues, and perform troubleshooting ensure system stability.Perform platform updates, patches, and upgrades.Provide technical support to end-users, including resolving access and functional issues.Create and manage role-based user accounts and maintain appropriate access controls.Manage application licenses and support compliance requirement.Support user training and provide guidance on new functionality and best practices.Required Qualificaitons:Clearance: Top Secret Clearance
Education & Years of Experience: Bachelor’s degree and 1 year of experience working with workflow and reporting tools such as Power Apps, ServiceNow, or similar SaaS applications.
Certifications: IAT II (CompTIA Security+ or equivalent)
Experience and knowledge on:
1 year of hands-on experience providing application supportExperience installing, configuring, and maintaining one or more applicationsExperience providing technical support to end-users, including resolving access and functional issuesUnderstanding of monitoring application performance, identifying issues, and performing troubleshooting to ensure system stabilityUnderstanding of updates, patches, and upgradesDesired Qualifications:Clearance: Active Top Secret/SCI
Education & Years of Experience: Bachelor’s degree and 2 or more years of experience working with workflow and reporting tools such as Power Apps, ServiceNow, or similar SaaS applications.
Certifications: Certifications in ServiceNow Certified System Administrator (CSA) or equivalent, AWS, Azure, and/or SAFe Agile
Experience and knowledge on:
2 years of hands-on ServiceNow platform installation, configuration, and workflow development2 years of hands-on experience in SAFe Agile environmentExperience as Tier 3 support of workflow and reporting tools such as Power Apps, ServiceNow, or similar SaaS applications with 100+ users.Experience with ServiceNow platform and tracking incidents and operational issuesExperience managing application licenses and supporting compliance requirementsExperience supporting user training and providing guidance on application functionality and best practices.Experience creating and managing role-based user accounts and maintaining appropriate access controlsExperience using or supporting Case Management workflow systemsExposure to ServiceNow Reporting and AnalyticsExperience supporting DoW customer in a mission-critical environmentBenefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessAnaVation is seeking an ServiceNow Operations Lead to join our team and support our mission critical Government customer in Hanover, MD. This is an impactful role that provides leadership and direction for support of a ServiceNow workflow and reporting environment including Tier 3 Help Desk operations.
In this role, the selected candidate will report to the Program Manager and oversee enterprise platform stability, workflow execution, and service delivery performance. The position provides coordination and oversight for Agile activities supported by the Scrum Master. The ideal candidate will work in a strictly regulated federal government environment, providing on-site presence for close collaboration with government stakeholders and cross-functional teams.
Key Responsibilities:
Provide leadership and direction for Tier 3 Systems Administrator support operations within an enterprise service management platform, ensuring effective delivery of advanced technical support and service operations.Manage escalation handling and resolution of complex incidents and operational issues within the ServiceNow environment.Oversee daily operational workflows, including workload prioritization, service delivery performance, and adherence to service level agreements (SLAs).Ensure platform stability and reliability, supporting cloud-based infrastructure, system integrations, and data migration activities.Monitor and report on operational risks, issues, dependencies, and key performance metrics, leveraging analytics to drive continuous service improvement.Required Qualifications:Clearance: Top Secret Clearance
Education & Years of Experience: Bachelor’s degree (or additional 4 years experience) and 3 years of relevant experience
Certifications: IAT II (CompTIA Security+ or equivalent)
Experience and knowledge on:
3 years of experience managing or administering ServiceNow.3 years of experience supporting Government applications in classified environments.Experience managing or coordinating incident escalation and operational support activities in a mission-critical environment.Experience coordinating cross-functional technical teams to support service delivery, enhancements, and operational stability.Experience supporting Federal Government or Department of War (DoW) environments.Desired Qualificaitons:
Clearance: Active TS/SCI
Certifications: ServiceNow Certified System Administrator (CSA) or equivalent, or SAFe Agile Certifications
Experience and knowledge on:
3+ years of experience managing and administering ServiceNow in workflow, reporting and analytics for DoW customers3+ years of experience supporting Government workflow, reporting, and analytics applications in classified environments for DoW customersExperience leading large-scale, multi-team programs involving ServiceNow or similar ITSM platforms.Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, workflows, reporting, and integrations.Experience working in SAFe Agile or other scaled Agile delivery environments with cross-functional technical teams supporting service delivery and operational improvements.Experience overseeing schedules, risks, dependencies, and performance reporting.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read LessAnaVation is seeking a ServiceNow Developer to join our team and support our mission critical Government customer in Hanover, MD. In this role you will design, develop, and maintain robust ServiceNow applications and workflows supporting enterprise operations, including workflow and workload management, reporting and analytics, and system integrations. As a key technical contributor, you will work closely with stakeholders, business analysts, data engineers, and architects to translate mission requirements into scalable, secure, and compliant technical solutions. Due to the nature of the work performed, candidates must demonstrate a strong understanding of security controls within a federal enterprise environment.
Key Responsibilities:
Develop and configure ServiceNow applications, workflows, and workload management solutions using JavaScript, including reports, dashboards, and analytics.Implement enhancements to existing ServiceNow functionality.Develop and support REST/SOAP API integrations using JSON and XML.Serve as Tier 3 support to troubleshoot and resolve application, workflow, and integration issues.Effectively communicate and collaborate with cross-functional teams to deliver solutions.Support data validation, transformation, and migration activities.Required Qualifications:Clearance: Top Secret Clearance
Education & Years of Experience: Bachelor’s degree and 3 years of ServiceNow development experience
Certifications: IAT II (CompTIA Security+ or equivalent)
Experience and knowledge on:
Experience developing applications using JavaScript.Experience with ServiceNow workflows, scripting, and platform configuration.Experience developing and supporting REST/SOAP APIs and working with JSON/XML data formats.Experience developing reports, dashboards, and analytics solutions.Experience with relational databases and data modeling concepts.Experience working in SAFe Agile software development environments.Experience supporting Federal Government or Department of Defense (DoD) environments.Desired Qualifications:Clearance: Active Top Secret/SCI
Education & Years of Experience: Bachelor’s degree and 6+ years of ServiceNow development experience
Certifications: IAT II (CompTIA Security+ or equivalent) , Certifications in ServiceNow Certified Applications Developer (CAD) or Certified Technical Architect (CTA) or equivalent, AWS, Azure, and/or SAFe Agile
Experience and knowledge on:
Experience as a ServiceNow Lead Developer, Technical Lead, or Solution Architect.Experience designing enterprise-scale ServiceNow solutions, integrations, and platform architecture.Experience with ServiceNow modules such as ITSM, ITOM, CMDB, Asset Management, HRSD, or SecOps.Benefits Generous cost sharing for medical insurance for the employee and dependents 100% company paid dental insurance for employees and dependents 100% company paid long-term and short-term disability insurance 100% company paid vision insurance for employees and dependents 401k plan with generous match and 100% immediate vesting Competitive Pay Generous paid leave and holiday package Tuition and training reimbursement Life and AD&D InsuranceAbout AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Read Less