We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation when arriving or departing during the overnight hours. A night auditor has the added responsibility of closing and balancing the current business day and correcting any posting/cashiering errors as needed to ensure accurate reporting to management.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasksPerform all night audit tasks - running the nightly reports, ensuring accuracy, and submitting to management. Manage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to guest complaints in a timely and professional mannerComplete shift checklistAny other duties as assigned by management.Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software.Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skills'
Communication method(s) used:
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
General Accountabilities· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
· Be organized - keep on top of supplies and amenities and always try to minimize waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May have turndown duties
· May assist with other duties as assigned
Job QualificationsThe Holiday Inn Express in Middleboro, MA is looking for a part-time breakfast host! We are seeking a engaging, friendly, detail oriented breakfast attendant! This individual will provide extraordinary service while creating a memorable experience for our guests! General Responsibilities: Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting Complete open and close duties, including but not limited to; necessary supplies and tools, cleaning of all equipment, cleaning of prep space and kitchen area Maintain cleanliness of work, breakfast area, and guest areas during shift Ensure Food Safety Ensure personal hygiene at all times Monitor food quantity of prepared food and serve to control food waste Keep coffee and all food items stocked Must be able to work quickly and efficiently. This is a part time position.
Read LessAs a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
General Accountabilities· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
· Be organized - keep on top of supplies and amenities and always try to minimize waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May have turndown duties
· May assist with other duties as assigned
Job QualificationsWe are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to guest complaints in a timely and professional mannerComplete shift checklistAny other duties as assigned by management.Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software.Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skills'
Communication method(s) used:
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to guest complaints in a timely and professional mannerComplete shift checklistAny other duties as assigned by management.Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software.Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skills'
Communication method(s) used:
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to guest complaints in a timely and professional mannerComplete shift checklistAny other duties as assigned by management.Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software.Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skills'
Communication method(s) used:
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
General Accountabilities· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
· Be organized - keep on top of supplies and amenities and always try to minimize waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May have turndown duties
· May assist with other duties as assigned
Job QualificationsThe Holiday Inn Express in Middleboro, MA is looking for a part-time breakfast host! We are seeking a engaging, friendly, detail oriented breakfast attendant! This individual will provide extraordinary service while creating a memorable experience for our guests! General Responsibilities: Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting Complete open and close duties, including but not limited to; necessary supplies and tools, cleaning of all equipment, cleaning of prep space and kitchen area Maintain cleanliness of work, breakfast area, and guest areas during shift Ensure Food Safety Ensure personal hygiene at all times Monitor food quantity of prepared food and serve to control food waste Keep coffee and all food items stocked Must be able to work quickly and efficiently This is a part time position.
Read LessAs a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
General Accountabilities· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
· Be organized - keep on top of supplies and amenities and always try to minimize waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May have turndown duties
· May assist with other duties as assigned
Job Qualifications