Job Description: Strategic Account Manager (SAM)
Reports to: Director of Strategic Accounts
Location: MidWest US
Customers: Heavy Equipment
Position Overview
The Strategic Account Manager (SAM) is responsible for driving growth, retention, and strategic alignment with key OEM customers — primarily John Deere and Cummins. This
individual serves as the primary business interface between Amphenol Industrial Products Group (AIPG) and these accounts, ensuring the successful execution of sales strategies,
new opportunity development, and customer satisfaction across all Business Units (BUs). Also adding in option to add smaller accounts to his duties, for example Deere and
Cummins with option to add other market related accounts. The SAM will lead commercial strategy, forecast management, and cross-functional coordination to maintain and
expand Amphenol’s footprint, while mitigating risk to ensure continued account success and long-term partnership stability.
KEY RESPONSIBILITIES
Account Management
Serve as the primary relationship owner for John Deere and Cummins, managingengagement across all North American sites and business divisions.
Maintain a deep understanding of customer organizations, programs, and long-termstrategies to align AIPG offerings with their future needs.
Coordinate activities among internal BUs, engineering, supply chain, and customerservice to deliver cohesive account coverage.
Ensure customer satisfaction, responsiveness, and alignment with contractual andperformance expectations.
Protect existing business and proactively address risksBusiness Development
Identify, develop, and close new opportunities within assigned accounts, expandingthe mix of AIPG BUs engaged at each customer.
Drive measurable revenue growth in new and existing product lines,Monitor market and technology trends relevant to customers’ electrification,connectivity, and industrial solutions.
Forecasting & KPI Management
Maintain accurate opportunity and forecast data within CRM; achieve bookings-to[1]actual accuracy targets (e.g., ±10%).Track and report close rate and new opportunity conversion metrics.Provide Monthly Business Reviews (MBRs), weekly opportunity updates with DSA,and quarterly strategic reviews with both internal and external stakeholders.
Reporting & Administrative Requirements
Deliver visit reports for each customer interaction and submit reports on time permanagement schedule.
Ensure all CRM data entry (opportunities, quotes, contacts, and activities) is up todate.
Maintain a regular cadence of face-to-face meetings — minimum 1 per quarter permajor location (e.g., Waterloo, Moline, Columbus, etc.).
Provide timely updates on critical program milestones and risk mitigation activities.#LI-EF1
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