Amped Kitchens is a shared food facility operator supporting a diverse community of culinary entrepreneurs. We're looking for a sharp, people-oriented coordinator to be the operational backbone of our tenant-facing and administrative functions.
The Role
This position sits at the intersection of tenant relations, billing operations, and facility administration. You'll work daily with our leasing, accounting, and facilities teams — acting as the first point of contact for tenants and the connective tissue that keeps back-office operations moving. This is a hands-on, onsite role best suited to someone who thrives on variety, takes pride in organized systems, and enjoys solving small problems before they become big ones.
What You'll Own
Tenant Support
Serve as the primary front-desk presence — greeting tenants and visitors, answering phones, and routing inquiriesMaintain excellent communications with tenants. Answer questions and respond to email communications promptly and helpfully.Support tenant onboarding, account inquiries, and day-to-day communicationsMaintain organized tenant records and documentationRoute maintenance and operational requests to the appropriate teamsBilling & Accounts Receivable
Process payments, follow up on collections, and document account activityMaintain accurate tenant and vendor account recordsCoordinate invoice documentation and handle administrative account inquiriesLeasing Administration
Coordinate move-in and move-out workflows, including required documentationTrack onboarding steps and ensure completion across leasing and operations teamsMaintain organized onboarding recordsMaintenance, Vendors & Office Operations
Oversee Tenant and internal Work Orders. Follow up on older items and work with Amped team to ensure completion. Manage vendor onboarding documentation — W-9s, insurance certificates, required formsOrganize vendor invoices and maintain administrative recordsSupport general office coordination and day-to-day operational needsAccounting Support
Perform data entry and maintain records within company systemsSupport reconciliation preparation, documentation organization, and reportingCoordinate information across accounting, leasing, and facility teams as neededWhat we're looking for
2+ years of administrative, operations, or customer service experience — property management, real estate, or hospitality backgrounds are a strong fitHands-on experience with property management or accounting software (Yardi, AppFolio, QuickBooks, or similar); comfort learning new systems quicklyWorking knowledge of accounts receivable basics: invoicing, payment tracking, and collections follow-upStrong organizational skills with a track record of managing multiple priorities without dropping the ballClear written and verbal communication — you'll be the face of the team for many of our tenantsComfortable in a fast-paced environment where the to-do list changes daily
Compensation & benefits
Hourly rate $24 – $28Classification: Non-exemptOvertime EligibleCompensation review after 12 months based on performance and demonstrated proficiency. Full benefits.
Location & schedule
Fully onsite at our Chicago facility during regular business hours. In-person presence is an essential part of the role. You'll be the operational anchor of the front office. This role reports to the National Director of Facilities and works closely with the accounting and leasing teams.
Amped Kitchens is a shared food facility operator supporting a diverse community of culinary entrepreneurs. We're looking for a sharp, people-oriented coordinator to be the operational backbone of our tenant-facing and administrative functions.
The Role
This position sits at the intersection of tenant relations, billing operations, and facility administration. You'll work daily with our leasing, accounting, and facilities teams — acting as the first point of contact for tenants and the connective tissue that keeps back-office operations moving. This is a hands-on, onsite role best suited to someone who thrives on variety, takes pride in organized systems, and enjoys solving small problems before they become big ones.
What You'll Own
Tenant support
Serve as the primary front-desk presence — greeting tenants and visitors, answering phones, and routing inquiriesSupport tenant onboarding, account inquiries, and day-to-day communicationsMaintain organized tenant records and documentationRoute maintenance and operational requests to the appropriate teamsBilling & accounts receivable
Process payments, follow up on collections, and document account activityMaintain accurate tenant and vendor account recordsCoordinate invoice documentation and handle administrative account inquiriesLeasing administration
Coordinate move-in and move-out workflows, including required documentationTrack onboarding steps and ensure completion across leasing and operations teamsMaintain organized onboarding recordsVendor & office operations
Manage vendor onboarding documentation — W-9s, insurance certificates, required formsOrganize vendor invoices and maintain administrative recordsSupport general office coordination and day-to-day operational needsAccounting support
Perform data entry and maintain records within company systemsSupport reconciliation preparation, documentation organization, and reportingCoordinate information across accounting, leasing, and facility teams as neededWhat we're looking for
2+ years of administrative, operations, or customer service experience — property management, real estate, or hospitality backgrounds are a strong fitHands-on experience with property management or accounting software (Yardi, AppFolio, QuickBooks, or similar); comfort learning new systems quicklyWorking knowledge of accounts receivable basics: invoicing, payment tracking, and collections follow-upStrong organizational skills with a track record of managing multiple priorities without dropping the ballClear written and verbal communication — you'll be the face of the team for many of our tenantsComfortable in a fast-paced environment where the to-do list changes daily
Compensation & benefits
Hourly rate $24 – $26Classification: Non-exemptOvertime EligibleCompensation review after 12 months based on performance and demonstrated proficiency. Full benefits.
Location & schedule
Fully onsite at our Chicago facility during regular business hours. In-person presence is an essential part of the role. You'll be the operational anchor of the front office. This role reports to the National Director of Facilities and works closely with the accounting and leasing teams.
