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Ameristar Casino Resort Spa St. Charles
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  • Slot Utility Tech  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Slot Utility Technician is responsible for providing superior guest service to both internal and external guests while creating Magical and Memorable Moments . The Slot Utility Technician is responsible for performing preventative maintenance on slot machines and other related equipment. Qualifications Maintains a positive attitude at all times while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a team. Show interest in staying well informed about the department and the property. Follows a designated EGD machine cleaning program and ensures all machines are cleaned and maintained per designated schedule. Effectively communicates status of EGD’s or other related gaming equipment with on-coming and out-going shifts, as well as immediate supervisor. Assist casino guests with general questions concerning Ameristar Casino Resort – St. Charles; while also creating Magical and Memorable Moments. Performs other duties as assigned by department leader. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • SOUS CHEF-BANQUETS  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide direct and general supervision to culinary team in assigned shift to ensure quality food preparation and guest satisfaction while supporting the company’s vision, mission, and values. The Sous Chef must have the ability to effectively interact and communicate with guests and team members. The Sous Chef must also act as a leader in the development and motivation of the culinary staff while creating an environment that encourages ownership and accountability. Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high-quality preparation and attractive presentation of all food to exceed the company’s standards. Staff, schedule, evaluate, train, develop and monitor culinary team; including by not limited to initiatives with Ecosure, on-boarding, etc. Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; Monitor labor costs, including staffing levels, and adjust to sales levels, business volumes, etc. Monitor and advise on storage of food items to ensure quality of food and compliance with health requirements. Ensure all kitchen equipment and working conditions are well-maintained; responsible for HotSos entries. Assistant Restaurant Chef with writing and cost-control of recipes, as well as developing a collection of recipes in a recipe book. Oversight of monitoring staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work; control cleanliness and maintenance of assigned area; review any health department issues with Management team and Restaurant Chef to correct any problems. Assist Restaurant Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines. Responsible for scheduling of Lead Cooks, Cooks, and Assistant Cooks. Collaborate with Assistant General Manager, General Manager, and Restaurant Chef to ensure communication between the front and back of house is seamless while taking ownership of all assigned areas. Responsible for multiple guest service aspects, including but not limited to table touches, nightly special postings, menu changes, and Front-of-House/Back-of-House communication. Assist Restaurant Chef with Server and Culinary pre-shifts to ensure communication of specials and dishes are excellently presented to our guests. Ensure team member engagement is maintained at a high level. Lead all aspects of team member relations including, but not limited to, hiring, coaching, recognizing, and evaluating team members and leaders. Provide ongoing direct and honest feedback to team members regarding individual performance. Establishes operational guidelines for the recruitment and retention of outlet team members. Qualifications (Related education and experience may be interchangeable on a year for year basis) Ideally, completion of a culinary arts degree or accredited apprenticeship and/or four (4) years of progressive food preparation experience. Minimum of one year in a supervisory capacity or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the Computer literacy to include Excel Spreadsheet and Word experience. Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions Must successfully pass background check Must successfully pass an alcohol and drug screening Must be 21 years of age Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • BEVERAGE SERVER  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Serve beverages to guests in a quick, efficient and courteous manner; perform side work to maintain cleanliness and stock supplies in assigned work areas. Must be 21 years of age to fulfill job requirements Provide quality guest service experience, maintaining friendliness and a smile during all interactions Job Tasks must be finished in a timely manner according to department standards Responsible for familiarization of cocktails and prices in order to insure proper ordering and expedition of beverage orders Suggest and up sell cocktails Observe and anticipate guest’s needs in order to fill any additional requests Serve tables in proper order of arrival with exceptions in common sense situations or as your supervisor requested Inform immediate supervisor if a critical supply or service situation should arise Responsible for side work assigned and any additional assigned daily tasks Practice and observe safety rules and regulations and encourage others to do the same Perform related duties as assigned Conduct oneself in a manner that reflects a positive professional image Greet guests with a smile and a pleasant disposition Keep assigned workstation clean; ashtrays, coin wrappers, etc Follow all cash handling procedures as listed in the Food Read Less
  • Table Games Floor Supervisor  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description As a Table Games Floor Supervisor, you are responsible for providing superior service to both the internal and external guest. In this position, you are also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service according Ameristar St. Charles standards, while maintaining the integrity of the games. Qualifications Sound knowledge of casino games. Knowledgeable of applicable federal, state, and local regulations. Fully Competent in Microsoft Office. Strong problem solving, mediation, coaching, and consulting skills. Excellent verbal and written communications skills. Excellent interpersonal skills. Must have excellent business communication skills and strong time management skills. Ability to effectively work independently or as part of a team. Must be able to work flexible hours including evenings, weekends, and holidays. Must be able to stand a minimum of eight (8) hours. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • Shift Supervisor Security  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for the efficient operation of the Security Department during assigned shift (currently Grave Shift). Supervise and instruct team member on shift in the proper performance of job duties to provide for the safety and security of guests, employees, and property. Train and brief staff regarding the days' events and any problems to monitor. Maintain shift schedule and delegate work assignments. Review and approve all reports written during the shift. Review and approve all arrests; respond to emergencies and any serious incidents. Ensure officers maintain a high degree of professionalism by adhering to all laws and regulations, and departmental and company rules, procedures, and policies. Assist security officers with assigned duties when necessary. Other duties as assigned by management. Qualifications Must be at least 21 years of age. Must meet requirements of a Security Officer. Must be able to stand and walk for the duration of a normal shift. Other physical requirements include but are not limited to: lifting up to 100 lbs., reaching, kneeling, bending, and episodes of moderate to strenuous physical exertion. Minimum of six (6) months of casino security (or similar field) experience in a supervisory capacity. Must be able to obtain/maintain any necessary certifications and/or licenses. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • Banquet Server  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Banquet Server will serve food and beverage to guests in a quick and courteous manner. The Banquet Server will adhere to guest service requirement listed above. Greet guests with a smile and pleasant disposition in a timely manner. The Banquet Server will observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal. Complete assigned side work and additional daily tasks. The Banquet Server will inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly. Qualifications 1 year of banquet server experience in a convention center. Knowledge of wines. Knowledge of food preparation. Food service experience. Must successfully complete a TIPS training class (responsible for serving alcohol). Outgoing personality with interest in guest hospitality. Exceptional work habits. Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions Must successfully pass background check Must successfully pass an alcohol and drug screening Must be 18 years of age Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • BARTENDER-CASINO (ON CALL)  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Bartender position is responsible for providing superior service to both the internal and external customer. The position is also responsible for providing beverage service to Belterra Casino Resort guests and cocktail servers while providing excellent customer relations. The Bartender Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers. Maintains company funds and equipment in an orderly manner. Pours drinks according to established recipes; maintains a clean and safe work environment. Ensures compliance with “Project 21 – Minors in Casino.” Demonstrates specific product offerings and ordering procedures. Monitors proper par levels of all supplies at assigned bars. Communicates any problems or situations detrimental to Belterra Casino Resort Read Less
  • Lead EVS Attendant  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The EVS Attendant will maintain the cleanliness and safety of an assigned area throughout a shift. The EVS Attendant will implement the highest degree of professionalism in EVS and adhere to policies, procedures, and guidelines set by the EVS Manager. (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) The EVS Attendant will insure that every guest is offered a warm personalized guest experience. Sweep all paper and other trash in an assigned area and dump trash in proper location. The EVS Attendant will clean, dust and wipe down all surfaces in assigned area. Empty and clean all ashtrays in assigned area. The EVS Attendant will use proper safety and care with equipment and tasks for your own safety as well as the guests and fellow team members. Sweep and or mop floors in designated or assigned areas. The EVS Attendant will clean and restock restrooms as volume dictates. Detail cleaning of restrooms or other assigned areas. Chemical use is a necessity. Chemicals include: citrus cleaner, glass cleaner, wood polish, wax, etc. Communication skills are required due to direct guest contact. Other projects or duties as assigned by the supervisor or manager. The EVS Attendant will attend shift and departmental meetings. Follow Company and departmental policies and procedures. The EVS Attendant will follow established key, radio, and chemical procedures. Cross-train in areas as assigned or scheduled. Qualifications (Related education and experience may be interchangeable on a year for year basis) Six (6) months prior experience preferred. Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions Must successfully pass background check Must successfully pass an alcohol and drug screening Must be 21 years of age Delivers superior internal and external guest service in Boyd Style. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Lead Cook provides general leadership and work direction of department team members, including but not limited to Organizing and assigning work Prioritizing workload and assignments to ensure orderly and efficient completion by department employees Directing department employees in the successful completion of assigned work Enforcing department and company rules Instructing and training department employees in the successful performance of their duties and Other leadership and work direction duties as assigned by Supervision. Lead Cooks do not perform supervisory tasks such as scheduling, discipline, performance reviews, hiring or terminations; although they may provide input to supervisors regarding such matters. (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) The Lead Cook will deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. Responsible for learning and being familiar with all of Boyd Gaming’s room outlets, Server functions, and for being able to answer general questions regarding the property. The Lead Cook will anticipate the guest’s needs and respond appropriately with a sense of urgency. Read food orders from computer printouts and prepare food items according to established menu plans. The Lead Cook will wash, slice, peel and/or cut various foods to prepare for cooking or serving. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils. The Lead Cook will assist in work direction to kitchen staff ensuring work procedures, quality standards and menu specifications are adhered to. Maintain control of the kitchen to ensure staffing levels are appropriate based on business volumes. The Lead Cook will guest interaction is a must. Must engage the guest each time they come to the buffet line. Explain product, ask question and build positive relationships with the guest. Coordinate and communicate on orders with dining room staff. The Lead Cook will assume limited charge of kitchen on respective shifts. Assume limited accountability of supervisors in their absence. The Lead Cook will receive and deliver food to the proper areas. Coach and direct all cooks, prep cooks and kitchen food runners to work in a productive and efficient manner. The Lead Cook will expedite all food orders promptly in a timely manner. Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. The Lead Cook will use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. Consistent attendance at company/restaurant training programs as they are scheduled. The Lead Cook will complete opening, closing and other side duties as assigned by the supervisors. Pass all tests given including the training in order to retain the knowledge needed to be an effective server. The Lead Cook will maintain a well-groomed, neat and clean appearance. Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. The Lead Cook will perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by management. Qualifications Must be at least 18 years of age. Demonstrated ability to prepare a wide variety of food items, to standard, in a high-volume, fast-paced operation. Demonstrated understanding and knowledge of the application of sanitation procedures. These skills and abilities are typically acquired through at least three (3) years experience directly related to the accountabilities specified. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less
  • SECURITY OFFICER  

    - St. Charles County
    Company Description Boyd Gaming Corporation has been successful in gam... Read More
    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Security Officers are responsible for ensuring the safety and security of guests, team members, and company assets. Duties include but not limited to patrolling property, monitoring security systems, responding to emergencies, and delivering excellent guest service in a professional and courteous manner. Unarmed Security Officers carry and may utilize non-lethal weapons and defensive equipment which requires completion of company training, qualifications and passing all related examinations. Starting pay from $17.50. (including but not limited to) Patrol and monitor all areas of the property, including exterior areas, on foot, bicycle, or in a company vehicle. Monitor alarm systems, surveillance cameras, access control systems and other security equipment. Deliver excellent guest service, responding to questions, complaints, and/or conflicts in a professional manner. Respond to physical threats. altercations, or aggressive behavior. When necessary, engage in self-defense, and defensive tactics (including take downs, handcuffing, restraining, or subduing an assailant). Utilize de-escalation and conflict resolution techniques to minimize the need for force. Act as a first responder during emergencies (medical, fire, criminal, natural disasters). Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers. (min weight approx. 3 lbs to max weight 50 lbs) Write detailed and accurate incident reports on accidents, property damage, theft, or unusual occurrences. Serve as dispatcher to relay information, messages, or emergencies by phone or radio. Administer first aid/CPR/AED and Narcan and follow medical emergency protocols. Secure and preserve incident scenes, conduct evacuation procedures, and summon emergency responders when appropriate. Attend and successfully pass all recurring mandatory training (legal, defensive tactics, CPR/AED, drills, etc). Maintain proficiency with assigned equipment and communication devices. Respond to all emergencies, including fires, medical incidents, and criminal activity. Observe, report, and take appropriate action on suspicious or criminal activity. Perform other job-related duties as assigned. Qualifications Required: Minimum 1 year of experience in security, customer service, or related role. Strong communication, observation, and problem-solving skills. Ability to successfully complete company Security Officer Academy. Proof of eligibility to work in the United States. Ability to operate vehicles, radios, and security equipment. Preferred Previous security, law enforcement, or military background. Experience in resort, casino, or hospitality security environments. Physical Requirements (consistent with ADA and industry standards) Lifting/Carrying: Regularly up to 30 lbs.; occasionally up to 50 lbs. Push/Pull: Must be able to push or pull carts or equipment weighing up to 200 lbs. or rolling load (force required approximately 25-40 lbs. depending on surface and incline). Dragging: Ability to drag or assist an unconscious person in an emergency. Standing/Walking: Prolonged periods (up to 5+ hours per shift). Running/Climbing: Must be able to run short distances and climb multiple flights of stairs. Movement: Frequent bending, kneeling, crouching, crawling, reaching, and stooping. Vision/Hearing: Normal color, distance, and peripheral vision; adequate hearing for alarms, radios, and communication. Speech: Clear verbal communication required. Driving: Must safely operate company vehicles. Typing/Reports: Ability to type and complete written and digital reports accurately. Work Environment Indoor and outdoor assignments in varying weather conditions. May involve high-noise, high-traffic, or crowded environments. Must remain calm and professional in stressful or emergency situations. Must demonstrate safe ergonomics when lifting, carrying, or pushing/pulling objects, including carts used for drop and transport operations. Knowledge, Skills Read Less

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