Overview
As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the supervision of front office staff, medical records, appointment scheduling, patient check-in/out, and ensuring quality of patient care.
Responsibilities
In conjunction with the Clinic Manager: interviews, hires, supervises, counsels, appraises, and recommends salary increases for front office and back-office staff. Assists with scheduling staff assignments and oversees efficient patient flow.Assists with maintaining front office and back-office staff schedules by monitoring that lunches are taken on time and overall time management is observed to avoid OT.Performs all duties within the front office: check-in, check-out, appointment scheduling, benefit verification and medical records preparation.Answers phones and makes appointments following company screening protocol and provider(s) scheduling preference.Reviews the doctor’s schedule on a weekly basis and makes recommendations to Clinic Manager when changes are necessary.Assists with training front office and back-office staff members.Monitors the flow for potential delays, notifies appropriate staff when necessary, and assists with identifying opportunities to expedite the process.Assists with completing all tasks on End of Day Checklist.Assists with monitoring open tasks for front office and back-office staff members. Monitors and assists with scanning loose paperwork and outside documentation is in EHR prior to date of service.Monitors, obtains and documents referrals and prior authorizations.Posts daily charges and payments for clinic.Adheres to the medical record policy and procedure ensuring all requests are entered in PHI log.Understands and adheres to Out-patient Treatment Center policies.Has basic understanding of financial history and is able to help patient with billing questions.Greets patients in a courteous manner.Encourages a team-oriented environment.Maintains confidentiality regarding human resource related issues.Meets with Clinic Manager on a regular basis to review/discuss daily operational needs.Participates in on-going training and continuing education.Knows, understands and follows the professional, teamwork, and customer service standards.Maintains continuing education requirements for Certified Patient Service Specialist.Performs any and all duties as reasonably assignedQualifications
High School Diploma or GED requiredCurrent certification as Certified Patient Service SpecialistWorking knowledge of scheduling and insurance authorizationDetailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentExcellent verbal and written communication skillsAbility to work independentlyDedication to high quality patient careFlexible schedule working Monday-Friday Read LessOverview
As an Ophthalmology RN, your strong detail orientation and multi-tasking skills will be essential in our fast-paced, high-volume environment. You will provide a safe and efficient environment for all patients in our Ambulatory Surgical Center (ASC) during the perioperative phasesResponsibilities
Greets and admit patients to the pre-/post-operative areaAssesses, plans, implements and evaluates patient care using the nursing process and take into account individual patient needsPrepares operating suite for patients - monitor cleanliness, assemble supplies, instruments and sutures, check equipment for proper functioningAssesses patient’s condition on arrival in surgery and provide physical or emotional support as neededAssists Anesthesia Provider and Surgeon during procedures, maintaining constant awareness of the operative situation and a safe environment for patients and personnelEvaluates, observes, and treats patients under local anesthesiaMaintains accurate and complete records of patients’ surgical experienceStarts IVs, gives medications, and prepares drugs and solutions per physician protocolsPrepares for and manages immediate postoperative care, including transporting patients to recovery room, communicating patient needs, and providing patient and family trainingAssists in orientation of new team members and cross-training of existing personnelObtains patient history through interviews and evaluations, noting data in chart and sharing pertinent information with physicianQualifications
Associate’s degree required; BSN preferredCurrent RN License1-year Ophthalmology experience as a Surgery RN is a plusBLS certification requiredASC experience preferredBilingual preferredDetailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentExcellent verbal and written communication skillsThis is a Safety Sensitive position Read LessOverview
West Texas Eye Associates has a unique opportunity for a BC/BE Cornea Specialist to join our fabulous team in Lubbock, Texas. The team includes 7 Surgeons, 1 optometrist, and dedicated technicians, scribes, and front office staff that treat a wide variety of eye disease including corneal disorders, diabetic eye diseases, cataracts, LASIK, and glaucoma.
ABOUT THE PRACTICE:
At West Texas Eye Associates, our goal is to help our communities stay healthy and happy. Serving Lubbock and Midland, TX, our team of experts can help with vision care, eye surgery, aesthetic treatments, and more. Our facility offers a wide variety of services: we offer routine eye exams, LASIK, pediatric ophthalmology, and more. Our eye doctors are trained to treat conditions like corneal diseases, diabetic retinopathy, macular degeneration, and refractive errors, like myopia.
ABOUT THE LOCATION:
Located in northwest Texas, Lubbock is best known as the home of the Texas Tech Red Raiders, and birthplace of Rock & Roll legend Buddy Holly. While sports and music form the heart of Lubbock, locals also enjoy award-winning wineries and craft beer options to accompany their traditional Tex-Mex and BBQ cuisine. Others choose to relish in the charm of the wild west by exploring the world’s largest windmill museum, paddle boarding on the Dunbar Historical Lake, or perusing art galleries and iconic theatres in Lubbock’s cultural district.
ABOUT THE BENEFITS:
Immediate high volumes with competitive productivity incentives.Strong referral networks & support staff.State-of-the-art technology.Medical, dental, vision, legal, pet, and childcare benefits.Traditional and Roth 401(k) retirement options + company match.Equity buy-in opportunities.Continuing education, state licensure and medical malpractice coverage.Relocation assistance available.FOR MORE INFORMATION, please contact Brian O. Donovan, Sr. Physician Recruiter, at 603-661-0477 (call/text) or brian.donovan@americanvisionpartners.com.
Read LessOverview
As an Ophthalmology RN, your strong detail orientation and multi-tasking skills will be essential in our fast-paced, high-volume environment. You will provide a safe and efficient environment for all patients in our Ambulatory Surgical Center (ASC) during the perioperative phasesResponsibilities
Greets and admit patients to the pre-/post-operative areaAssesses, plans, implements and evaluates patient care using the nursing process and take into account individual patient needsPrepares operating suite for patients - monitor cleanliness, assemble supplies, instruments and sutures, check equipment for proper functioningAssesses patient’s condition on arrival in surgery and provide physical or emotional support as neededAssists Anesthesia Provider and Surgeon during procedures, maintaining constant awareness of the operative situation and a safe environment for patients and personnelEvaluates, observes, and treats patients under local anesthesiaMaintains accurate and complete records of patients’ surgical experienceStarts IVs, gives medications, and prepares drugs and solutions per physician protocolsPrepares for and manages immediate postoperative care, including transporting patients to recovery room, communicating patient needs, and providing patient and family trainingAssists in orientation of new team members and cross-training of existing personnelObtains patient history through interviews and evaluations, noting data in chart and sharing pertinent information with physicianQualifications
Associate’s degree required; BSN preferredCurrent RN License1-year Ophthalmology experience as a Surgery RN is a plusBLS certification requiredASC experience preferredBilingual preferredDetailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentExcellent verbal and written communication skillsThis is a Safety Sensitive position Read LessOverview
As an Licensed Practical Nurse, your strong detail orientation and multi-tasking skills will be essential in our fast-paced, high-volume environment. You will provide a safe and efficient environment for all patients in our Ambulatory Surgical Center (ASC) during the perioperative phases.
Responsibilities
Primarily performing Chart Prep; creating Histories and physicals & completing the Chart Check at the end of the day.Helping admit Check-inPrepare preoperative and postoperative areas for patient. Monitor cleanliness, assemble supplies, and check equipment for proper functioning.Provide physical or emotional support to patients as needed.Assist anesthesia provider during patient anesthetic stages.Assist in safe transportation and position of patient.Provide evaluation, observation and treatment of patients under local anesthesia.Communicate with patient and family as necessary, providing information and emotional support.Maintain accurate and complete records of patients pre-operative and post-operative experience.Start IVs as ordered, if certified.Remove IV.Administer oral medications and eye drops as ordered.Physiologically monitors patient during the pre- and post- operative processes.Participates in patient/family teaching.Orders supplies for pre-op/recovery area as needed.Maintains familiarity with code procedure and crash cart.Participates in fire drills and mock codes as directed.Performs whatever tasks are necessary to function as part of the surgery team and keep surgery flowing smoothly.Encourages a team oriented environment and follows company guidelines and policies.Participates in on-going training and continuing education.Shows respect and deals appropriately with co-workers, patients, and visitors.Performs any and all duties assignedQualifications
High School Diploma or GEDGraduate of accredited program for Practical NursesCurrent Arizona LPN LicenseBLS certification required1-year Ophthalmology experience as a Surgery RN is a plusASC experience preferredDedicated to patient satisfactionAbility to communicate effectivelyAbility to work as a member of the surgical team. Read LessOverview
As an Ophthalmology RN, your strong detail orientation and multi-tasking skills will be essential in our fast-paced, high-volume environment. You will provide a safe and efficient environment for all patients in our Ambulatory Surgical Center (ASC) during the perioperative phasesResponsibilities
Greets and admit patients to the pre-/post-operative areaAssesses, plans, implements and evaluates patient care using the nursing process and take into account individual patient needsPrepares operating suite for patients - monitor cleanliness, assemble supplies, instruments and sutures, check equipment for proper functioningAssesses patient’s condition on arrival in surgery and provide physical or emotional support as neededAssists Anesthesia Provider and Surgeon during procedures, maintaining constant awareness of the operative situation and a safe environment for patients and personnelEvaluates, observes, and treats patients under local anesthesiaMaintains accurate and complete records of patients’ surgical experienceStarts IVs, gives medications, and prepares drugs and solutions per physician protocolsPrepares for and manages immediate postoperative care, including transporting patients to recovery room, communicating patient needs, and providing patient and family trainingAssists in orientation of new team members and cross-training of existing personnelObtains patient history through interviews and evaluations, noting data in chart and sharing pertinent information with physicianQualifications
Associate’s degree required; BSN preferredCurrent RN License1-year Ophthalmology experience as a Surgery RN is a plusBLS certification requiredASC experience preferredBilingual preferredDetailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentExcellent verbal and written communication skillsThis is a Safety Sensitive position Read LessOverview
Southwestern Eye Center has an amazing opportunity for a motivated BC/BE fellowship-trained Oculoplastic Surgeon to join our multi-specialty ophthalmic practice in Phoenix, Arizona. The team includes 20+ surgeons, 20+ optometrists, and dedicated technicians, scribes, and front office staff.
ABOUT THE PRACTICE:
Southwestern Eye Center was established in 1982 in Mesa, Arizona, by Dr. Lothaire Bluth. Over the last 40 years, the practice has grown and continues to offer world-class technology and down-to-earth values. In 2017, Southwestern Eye Center partnered with Barnet Dulaney Perkins Eye Center as a founding practice in the American Vision Partners network. We continue to operate all of our centers with the same level of quality. This combination brings unprecedented value to our doctors, staff and patients in the communities we serve.
ABOUT THE LOCATION:
Phoenix is a gem of the southwest, rich with things to do, places to see, and of course, mountains to hike. Phoenicians are spoiled with all four major professional sports teams, plus famed sporting events like the Fiesta Bowl, the Phoenix Open, and Cactus League Spring Training. When things heat up in the summer, locals cool off by floating down the Salt River, boating on one of six valley lakes, or staycationing by the pool at more than 175 resorts. So, whether you’re here for the bustling nightlife of Tempe, the sophistication & shopping of Scottsdale, or simply for the striking desert scenery, Phoenix is certain to be big hit to all!
ABOUT THE BENEFITS:
Immediate high volumes with competitive productivity incentives.Strong referral networks & support staff.State-of-the-art technology.Medical, dental, vision, legal, pet, and childcare benefits.Traditional and Roth 401(k) retirement options + company match.Equity buy-in opportunities.Continuing education, state licensure and medical malpractice coverage.Relocation assistance available.FOR MORE INFORMATION, please contact Brian O. Donovan, Sr. Physician Recruiter, at 603-661-0477 (call/text) or brian.donovan@americanvisionpartners.com.
Read LessOverview
Responsible for staff allocation for all Phoenix Metro Valley clinics, inclusive of both front and back-office positions.
Responsibilities
Responsible for staff allocation for all Phoenix Metro Valley clinics, inclusive of both front and back office positions.Creates team schedules a minimum of 4 weeks in advance, based on business needs, staffing models, and availability. This includes approval of time off requests.Provides rapid analysis of current business needs vs available coverage and provides solutions to clinic leadership for best utilization of resources when call outs occur.Works closely with management team to identify coverage options when a clinic is short staffed.Serve as point of contact for all staff call outs to reallocate teammates as necessary. Available for calls from 6 AM to 6 PM.Encourages a team-oriented environment and follows company guidelines and policies.Participates in on-going training and continuing education.Shows respect and deals appropriately with co-workers, patients and visitors.Performs any and all duties as reasonable assigned.The job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as internal employee website.
Qualifications
Minimum 1 year of ophthalmology management experience preferred.High School diploma or equivalentStrong production planning aptitude and computer skills, including adaptability to new programs and workflows.Working knowledge of all aspects regarding optometric/ophthalmologic careExcellent verbal and written communication skillsPersonable; empathetic with the needs and concerns of the clinical team, physicians, and leaders.Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentAbility to problem solve and make decisionsWorking knowledge of computers, including Microsoft Office. Must be adaptable to new programs and technology. Read LessOverview
As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the supervision of front office staff, medical records, appointment scheduling, patient check-in/out, and ensuring quality of patient care.Responsibilities
In conjunction with the Clinic Manager: interviews, hires, supervises, counsels, appraises, and recommends salary increases for front office and back-office staff. Assists with scheduling staff assignments and oversees efficient patient flow.Assists with maintaining front office and back-office staff schedules by monitoring that lunches are taken on time and overall time management is observed to avoid OT.Performs all duties within the front office: check-in, check-out, appointment scheduling, benefit verification and medical records preparation.Answers phones and makes appointments following company screening protocol and provider(s) scheduling preference.Reviews the doctor’s schedule on a weekly basis and makes recommendations to Clinic Manager when changes are necessary.Assists with training front office and back-office staff members.Monitors the flow for potential delays, notifies appropriate staff when necessary, and assists with identifying opportunities to expedite the process.Assists with completing all tasks on End of Day Checklist.Assists with monitoring open tasks for front office and back-office staff members. Monitors and assists with scanning loose paperwork and outside documentation is in EHR prior to date of service.Monitors, obtains and documents referrals and prior authorizations.Posts daily charges and payments for clinic.Adheres to the medical record policy and procedure ensuring all requests are entered in PHI log.Understands and adheres to Out-patient Treatment Center policies.Has basic understanding of financial history and is able to help patient with billing questions.Greets patients in a courteous manner.Encourages a team-oriented environment.Maintains confidentiality regarding human resource related issues.Meets with Clinic Manager on a regular basis to review/discuss daily operational needs.Participates in on-going training and continuing education.Knows, understands and follows the professional, teamwork, and customer service standards.Maintains continuing education requirements for Certified Patient Service Specialist.Performs any and all duties as reasonably assignedQualifications
High School Diploma or GED requiredCurrent certification as Certified Patient Service SpecialistWorking knowledge of scheduling and insurance authorizationDetailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environmentExcellent verbal and written communication skillsAbility to work independentlyDedication to high quality patient careFlexible schedule working Monday-Friday Read LessOverview
The Nurse Practitioner/Physician Assistant is responsible for completing a comprehensive medical history and physical assessment in accordance with applicable state health and safety laws and standards of practice.
Qualifications
Bachelor of Science in NursingMaster of Science in NursingPrior experience is preferred but not requiredCurrent unrestricted license with Arizona State Board of NursingBoard Certification as Family Nurse PractitionerBasic Life Support CertificationEffective interpersonal and communication skillsTimely, appropriate and concise communication that facilitates continuity of careAccurate, complete and legible documentationKnowledge of basic and specialty-specific medicineKnowledge and understanding of obtaining a thorough medical historyKnowledge and understanding of physical examination requirements for surgical patientsKnowledge and understanding of patient rightsFunction calmly and efficiently in stressful situationsAbility to work independently as well as function as an integral member of the clinical team Read Less