Job DescriptionJob DescriptionBenefits:
401(k) matching
We are seeking a polished, friendly, and highly motivated Receptionist / Phone Sales & Customer Service Specialist to join our team in Wildwood, near The Villages, Florida.
This is an excellent opportunity for someone with strong receptionist, phone handling, sales, and customer service experience who enjoys helping people, creating a great first impression, and converting inquiries into booked appointments.
Key Responsibilities
Answer incoming phone calls, texts, and patient inquiries in a warm, professional mannerSchedule appointments accurately and efficientlyProvide outstanding customer service to new and existing patientsExplain services, pricing, and general information clearly and confidentlyConvert incoming inquiries into booked appointmentsFollow up with missed calls, leads, and interested patients in a timely mannerAssist with front desk and receptionist duties, including scheduling, confirmations, intake, and message handlingMaintain accurate records of calls, appointments, and follow-up communicationRepresent the business with professionalism, positivity, and courtesy at all timesQualifications
Previous experience as a receptionist, front desk coordinator, customer service representative, or sales coordinatorStrong phone communication and customer service skillsStrong sales ability, especially converting inquiries into appointmentsExcellent spoken English with clear pronunciation, strong fluency, and a professional phone presenceOrganized, detail-oriented, dependable, and able to multitaskProfessional, punctual, and reliableComfortable working in a fast-paced onsite environmentPreferred Qualifications
Experience in urgent care, medical office, healthcare, dental office, med spa, or aestheticsExperience with scheduling, patient communication, and lead follow-upFamiliarity with phone systems, scheduling software, or CRM systemsCandidates with a strong academic background are preferredIdeal Candidate
Warm, personable, and professionalStrong closer on the phoneConfident, persuasive, and service-orientedHighly organized and responsiveAble to build trust quickly with patients and callersMotivated to help grow the practice through excellent service and strong follow-upHow to Apply
Please apply with your resume and a brief introduction describing your experience in receptionist duties, phone handling, customer service, and sales.
Here is a shorter version for a quick LinkedIn post:
Now Hiring: Receptionist / Phone Sales & Customer Service Specialist
Onsite Wildwood, Florida / Near The Villages
We are looking for a professional, friendly, and motivated team member with strong receptionist, phone handling, sales, and customer service experience.
Responsibilities include:
Answering incoming calls, texts, and patient inquiriesScheduling appointmentsProviding excellent customer serviceExplaining services and pricing clearlyConverting inquiries into booked appointmentsFollowing up with leads and missed callsSupporting front desk and scheduling operationsRequirements:
Strong receptionist and phone handling experienceStrong sales and customer service skillsExcellent spoken English with clear pronunciation, strong fluency, and a professional phone presenceOrganized, dependable, and professionalMust be comfortable working onsite in Wildwood near The Villages, FloridaPreferred:
Urgent care, medical office, healthcare, dental, or med spa experienceExperience with scheduling and patient communicationPlease apply with your resume and relevant experience.
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