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American Road Group
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  • Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking an Apparel Sales Associate at Orlando Harley-Davidson in Orlando, FL! This is a part time position with weekends required.


    Why You'll Love this Role

    • Fun, high-energy dealership environment!

    • Employee discounts on motorcycles, merchandise and parts.

    • Be a part of the passionate motorcycle community.


    Summary

    Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of Harley-Davidson merchandise. As part of this guest-obsessed team, you will be creating a fun shopping experience for our guests providing tailored style and fit suggestions through active selling and compelling visual merchandising.


    Major Duties and Responsibilities

    Excellent Customer ServiceRetail Sales of General MerchandiseCashier FunctionsOther Duties as AssignedRequirements:Friendly, outgoing personality; must demonstrate ability to get along with broad customer base.Education or experience in retail sales, food and beverage, or hospitality industriesExperience with POS systems, computerized inventory systems, or the ability to learn quickly.Must have the ability to stand and work on the sales floor for extended periods of time during scheduled shift.Frequently required to bend, stoop, crouch, reach, and lift up to 50lbs.Must be flexible in schedule, including weekends and events as needed.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking an Apparel Sales Associate at Rock N Roll City Harley-Davidson in Cleveland, OH! This is a part time position with weekends required.


    Why You'll Love this Role

    • Fun, high-energy dealership environment!

    • Employee discounts on motorcycles, merchandise and parts.

    • Be a part of the passionate motorcycle community.


    Summary

    Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of Harley-Davidson merchandise. As part of this guest-obsessed team, you will be creating a fun shopping experience for our guests providing tailored style and fit suggestions through active selling and compelling visual merchandising.


    Major Duties and Responsibilities

    Excellent Customer ServiceRetail Sales of General MerchandiseCashier FunctionsOther Duties as AssignedRequirements:Friendly, outgoing personality; must demonstrate ability to get along with broad customer base.Education or experience in retail sales, food and beverage, or hospitality industriesExperience with POS systems, computerized inventory systems, or the ability to learn quickly.Must have the ability to stand and work on the sales floor for extended periods of time during scheduled shift.Frequently required to bend, stoop, crouch, reach, and lift up to 50lbs.Must be flexible in schedule, including weekends and events as needed.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking a Service Technician at Rock N Roll City Harley-Davidson in Cleveland, OH!


    Summary

    Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles with high efficiency and excellent quality.


    Why You'll Love this Role

    · Fun, high-energy dealership environment!

    · Employee discounts on motorcycles, merchandise and parts.

    · Paid time off + Holidays.

    · Health Benefits offered including Medical, Dental, and Vision.

    · 401k Retirement Plan

    · Compensation range: $16-$45 per hour based on experience, ability, and certifications.


    Major Duties and Responsibilities

    · Provide prompt, dependable, and high-quality vehicle service to internal & external customers.

    · Complete repair work within the scheduled or allotted time whenever possible.

    · Perform service, repair, and customization in accordance with factory specifications.

    · Proper paperwork filing and work order completion.

    · Maintain technical qualifications by completing necessary training programs.

    · Maintain clean efficient facilities.

    · All other duties as assigned.

    Requirements:

    Job Requirements


    · MMI Graduate or at least 2 years of Harley-Davidson experience.

    · 3 years of Technician experience preferred.

    · Completion of factory authorized formal training program (i.e., MMI Service School) or equivalent work experience.

    · All service technicians are required to own their own set of tools within 60 days of hire.

    · Ability to acquire both basic and special tools to properly diagnose and service our products.


    Physical Demands and Working Conditions

    · Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.

    · The noise level in the work environment is usually loud.

    · Requires use of both hands.

    · Requires the ability to balance and push a 600+ lb. motorcycle.

    · Frequently works near moving mechanical parts.

    · Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.

    · Occasionally exposed to exhaust fumes and other airborne particles.


    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Service Writer - Hall of Fame Harley-Davidson  

    - Cuyahoga Falls
    Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking a Service Writer at Hall of Fame Harley-Davidson in Cuyahoga Falls, OH!


    Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers.


    Why You'll Love this Role

    • Compensation Range: $45,000-$100,000 annually. Performance-based pay plan, typically including a base salary around

    $30,000 (depending on skill level and responsibilities).

    • Employee discounts on motorcycles, merchandise and parts!

    • Paid time off + Holidays.

    • Health Benefits offered including Medical, Dental, and Vision.

    • Fun, high-energy dealership environment!

    • 401k Retirement Plan


    Major Duties and Responsibilities

    Provide superior customer service to both internal and external customers.Assist Service Department Manager in maintaining a smooth-running efficient department.Sell products and services based on additional work needed and service specials.Articulate and document customer concerns and assign jobs to technicians.Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers.All other duties as assigned.Requirements:Outgoing, friendly personality with superior communication skillsExcellent customer serviceKnowledge or experience of servicing Harley-Davidson Motorcycles preferred.Experience with POS systems and parts and management computer software.General knowledge of computers and great phone etiquette.Current motorcycle license.

    Physical Demands and Working Conditions

    Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.The noise level in the work environment is usually loud.Requires use of both hands.Requires the ability to balance and push a 600+ lb. motorcycle.Frequently works near moving mechanical parts.Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.Occasionally exposed to exhaust fumes and other airborne particles.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Parts to Service Associate - Hall of Fame Harley-Davidson  

    - Cuyahoga Falls
    Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:



    American Road Group is seeking a Parts to Service Associate at Hall of Fame Harley-Davidson in Cuyahoga Falls, OH!


    Summary Description

    This position is responsible for ensuring a smooth operation between service and parts departments, working closely with service technicians.


    Major Duties and Responsibilities

    Come to work ready to make it happen every day!Take and fill parts orders from the service technician timely and accurately.Pre-stage immediate and future parts for sales and service repair orders.Update inventory control system and parts catalogs.Report all defective stock parts with the appropriate warranty codes to the claim administrator.Process and track warranty claims.Assist on the parts counter working with customers.Complete tasks that ensure product is available and easy to shop.Pulling, filling, pricing, setting, staging, and maintaining the sales floor and the backroom.Participate in periodic physical inventory of all merchandise.Accurately handle cash register operations including returns, warranty, and other transactions.Other Duties as AssignedRequirements:Treat all employees and customers fairly, courteously, and with dignity.Be prompt and available for flexible scheduling.Present an up-beat, friendly, outgoing personality to customers and employees.Demonstrate professionalism in providing customer service.Accept direction, follow instructions and work well with others.High energy, highly organized, highly responsible.Exceptional computer skills.Experience and knowledge of motorcycle parts and models.Ability to provide exceptional customer experience with every customer every time.Motorcycle Riding is preferred.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Service Technician - Mad River Harley-Davidson  

    - Sandusky
    Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking a Service Technician at Mad River Harley-Davidson in Sandusky, OH!


    Summary

    Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles with high efficiency and excellent quality.


    Why You'll Love this Role

    Fun, high-energy dealership environment!Employee discounts on motorcycles, merchandise and parts.Paid time off + Holidays.Health Benefits offered including Medical, Dental, and Vision.401k Retirement PlanCompensation range: $16-$45 per hour based on experience, ability, and certifications.

    Major Duties and Responsibilities

    Provide prompt, dependable, and high-quality vehicle service to internal & external customers.Complete repair work within the scheduled or allotted time whenever possible.Perform service, repair, and customization in accordance with factory specifications.Proper paperwork filing and work order completion.Maintain technical qualifications by completing necessary training programs.Maintain clean efficient facilities.All other duties as assigned.Requirements:MMI Graduate or at least 2 years of Harley-Davidson experience.3 years of Technician experience preferred.Completion of factory authorized formal training program (i.e., MMI Service School) or equivalent work experience.All service technicians are required to own their own set of tools within 60 days of hire.Ability to acquire both basic and special tools to properly diagnose and service our products.

    Physical Demands and Working Conditions

    Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.The noise level in the work environment is usually loud.Requires use of both hands.Requires the ability to balance and push a 600+ lb. motorcycle.Frequently works near moving mechanical parts.Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.Occasionally exposed to exhaust fumes and other airborne particles.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking Cashier at Mad River Harley-Davidson in Sandusky, OH! This is a part-time weekend position.


    Why You'll Love this Role

    • Fun, high-energy dealership environment!

    • Employee discounts on motorcycles, merchandise and parts.

    • Be a part of the passionate motorcycle community.


    Summary

    Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of Harley-Davidson merchandise. As part of this guest-obsessed team, you will be creating a fun shopping experience for our guests providing tailored style and fit suggestions through active selling and compelling visual merchandising.


    Major Duties and Responsibilities

    Excellent Customer ServiceRetail Sales of General MerchandiseCashier FunctionsOther Duties as AssignedRequirements:Friendly, outgoing personality; must demonstrate ability to get along with broad customer base.Education or experience in retail sales, food and beverage, or hospitality industriesExperience with POS systems, computerized inventory systems, or the ability to learn quickly.Must have the ability to stand and work on the sales floor for extended periods of time during scheduled shift.Frequently required to bend, stoop, crouch, reach, and lift up to 50lbs.Must be flexible in schedule, including weekends and events as needed.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Job DescriptionJob DescriptionDescription:American Road Group is seeki... Read More
    Job DescriptionJob DescriptionDescription:

    American Road Group is seeking a Service Helper at Orlando Harley-Davidson in Orlando, FL! This is a full-time position.


    Summary

    Aids all employees of the Service Department as needed. Helps run an efficient and customer-oriented department.


    Why You'll Love this Role

    • Fun, high-energy dealership environment!

    • Employee discounts on motorcycles, merchandise and parts.

    • Paid time off + Holidays.

    • Health Benefits offered including Medical, Dental, and Vision.

    • 401k Retirement Plan


    Major Duties and Responsibilities

    Helping Service PersonnelRemoval of trash, cardboard, wood, etc. from dealership.Wash and detail Motorcycles as necessary, ensuring customer satisfaction.Assist Technicians with keeping the Service Department clean and organized.Assist with new motorcycle un-crating.Maintain and periodically check inventory of charged motorcycle batteries.Re-fill stock of oil, electrolyte material, or other supplies, as needed.Clean and maintain appearance of general facilities.Ensure proper storing of creating materials.Assist Technicians or other dealership personnel, when asked.Read, understand, and follow all safety requirements when using tools and chemicals and performing work in the shop.Other Duties - As assigned.Requirements:Ability to accept and follow directions.Demonstrated willingness to work flexible hours including weekends.Clean driving record to be able to move and transport motorcycles via truck and trailer.Motorcycle license / endorsement required

    Physical Demands and Working Conditions

    The noise level in the work environment is usually loud.Requires the use of both hands.Frequently required to bend, stoop, crouch, reach, handle tools, and lift 50 lb. of material.Requires the ability to balance and push an 800+ lb. motorcycle.Must be able to safely move units in and out of wash bay.Frequently works near moving mechanical parts.Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials in shop.Occasionally, exposed to exhaust fumes or other airborne particles.

    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!

    Read Less
  • Apparel Manager - Rock N Roll City Harley-Davidson  

    - Cleveland
    Job DescriptionJob DescriptionDescription:APPAREL MANAGER @ HARLEY-DAV... Read More
    Job DescriptionJob DescriptionDescription:APPAREL MANAGER @ HARLEY-DAVIDSON
    American Road Group is seeking an experienced Apparel Manager at Rock N Roll City Harley-Davidson in Cleveland, OH!

    Summary Description

    Manage daily operations and employees for the apparel department. Results driven by way of maintaining an appealing retail environment and ensuring a well-trained team committed to delivering “excellence in customer service” and building lasting customer relationships. Reports to Regional Apparel Manager.


    Are you a Harley-Davidson enthusiast? Want to share that passion and enthusiasm with others? This could be the opportunity for you! Parts and Accessories Associates are responsible for setting up and maintaining an appealing retail environment and assisting customers with their purchases.


    Why You'll Love This Role

    Fun, high-energy dealership environment!Employee discounts on motorcycles, merchandise and parts.Paid time off + Holidays.Health Benefits offered including Medical, Dental, and Vision.401k Retirement PlanAnticipated pay range of $45k-$48k plus monthly bonus (based on qualifications)


    Major Duties and Responsibilities

    - Oversee and Direct Operations of Apparel Location

    - Recruitment, Training, and Development of Employees

    - Inventory Management

    - Retail Environment and Customer Service

    - Supervisory Responsibilities- Direct Reports

    - Other Duties as Assigned

    Requirements:

    - Experience with retail sales and inventory management.

    - Preferred knowledge and experience with Harley-Davidson Apparel or other products sold by dealership or demonstrated ability to learn quickly.

    - Friendly, outgoing personality; must demonstrate ability to get along with broad customer base.

    - Education or experience in retail sales, food and beverage, or hospitality industries

    - Experience with POS systems, computerized inventory systems, or the ability to learn quickly.

    - Must have the ability to stand and work the sales floor for extended periods of time during scheduled shift.

    - Frequently required to bend, stoop, crouch, reach, and lift up to 50lbs.

    - Must be flexible in schedule, including weekends and events as needed.


    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today! Read Less
  • Apparel Manager - Mad River Harley-Davidson  

    - Sandusky
    Job DescriptionJob DescriptionDescription:APPAREL MANAGER @ HARLEY-DAV... Read More
    Job DescriptionJob DescriptionDescription:APPAREL MANAGER @ HARLEY-DAVIDSON
    American Road Group is seeking an experienced Apparel Manager at Mad River Harley-Davidson in Sandusky, OH!

    Summary Description

    Manage daily operations and employees for the apparel department. Results driven by way of maintaining an appealing retail environment and ensuring a well-trained team committed to delivering “excellence in customer service” and building lasting customer relationships. Reports to Regional Apparel Manager.


    Are you a Harley-Davidson enthusiast? Want to share that passion and enthusiasm with others? This could be the opportunity for you! Parts and Accessories Associates are responsible for setting up and maintaining an appealing retail environment and assisting customers with their purchases.


    Why You'll Love This Role

    Fun, high-energy dealership environment!Employee discounts on motorcycles, merchandise and parts.Paid time off + Holidays.Health Benefits offered including Medical, Dental, and Vision.401k Retirement Plan


    Major Duties and Responsibilities

    - Oversee and Direct Operations of Apparel Location

    - Recruitment, Training, and Development of Employees

    - Inventory Management

    - Retail Environment and Customer Service

    - Supervisory Responsibilities- Direct Reports

    - Other Duties as Assigned

    Requirements:

    - Experience with retail sales and inventory management.

    - Preferred knowledge and experience with Harley-Davidson Apparel or other products sold by dealership or demonstrated ability to learn quickly.

    - Friendly, outgoing personality; must demonstrate ability to get along with broad customer base.

    - Education or experience in retail sales, food and beverage, or hospitality industries

    - Experience with POS systems, computerized inventory systems, or the ability to learn quickly.

    - Must have the ability to stand and work the sales floor for extended periods of time during scheduled shift.

    - Frequently required to bend, stoop, crouch, reach, and lift up to 50lbs.

    - Must be flexible in schedule, including weekends and events as needed.


    Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today! Read Less

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