Company Detail

American Express
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Senior Manager - Marketing Business Operations Voice of Customer & Ma... Read More
    Senior Manager - Marketing Business Operations Voice of Customer & Marketing Risk Management Sunrise, FL, United States New York, NY, United States Phoenix, AZ, United States Salt Lake City, UT, United States Atlanta, GA, United States (Hybrid) **Job Description** American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. The Senior Manager, Marketing Business Operations Voice of Customer & Marketing Risk Management will lead the end-to-end analysis of customer complaints and Voice of Customer data, translating key themes and risk indicators into actionable insights that inform marketing strategies, improve customer experience, and reduce friction points. In parallel, they will oversee risk performance reporting, maintain the integrity of scorecards and proactively identifying opportunities to strengthen outcomes. The role also drives audit readiness, enables effective risk management through playbook development, and oversees the Global Financial Crimes workstream under Project Guardian. Overall, this role blends analytics, strategy, and governance to enable a more insight driven and risk aware marketing organization. Success in this role requires strong cross-functional partnership as well as the ability to operate effectively in white space by defining structure, building new processes, and driving clarity in an evolving environment. The ideal candidate brings strategic thought leadership, strong analytical expertise and the ability to translate complex data into clear, actionable insights that drive both business outcomes and risk reduction. **Responsibilities** **1. Voice of Customer (VoC) & Complaint Insights Leadership** + Lead end-to-end customer complaints analytics and reporting, deliver insights on complaint drivers, experience trends, and key risk indicators to improve visibility and transparency + Partner with Marketing to embed VoC insights into planning, campaigns, and performance routines, translating themes into actions that enhance customer experience and reduce friction **2. Risk Management, Reporting & Governance** + Safeguard the GCSM Risk Performance Rating Scorecard, ensuring data accuracy, clear definitions, timely updates, and proactive actions to protect and improve metric performance + Stand-up manage Risk forum that will include the RPRP scorecard review, top/emerging risks, and top priorities **3. Marketing Risk Management & Playbook Development** + Develop standardized playbooks, frameworks, and routines to strengthen risk awareness, accountability, and operational consistency within Marketing + Drive adoption of governance tools and processes, including Central ID and Risk Declaration Templates, supported by clear communication channels **4. Project Guardian Support** + Lead from a business operations perspective to guide Marketing on KYC requirements, ensuring clarity on expectations, processes, and compliance integration **Qualifications** + Ability to operate effectively in ambiguous or evolving environments building processes from the ground up + Building playbooks, routines, and integrated insight frameworks into existing marketing routines and driving adoption + Broad cross-functional knowledge spanning Marketing, Customer Experience, Risk, and KYC + Advanced communication and influencing skills to embed insights into business decision-making + Demonstrated ability to identify trends, conduct root cause analysis, and drive process improvements + Strong communication and storytelling skills, with the ability to present insights and recommendations to senior stakeholders Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26007986 + Job Category Marketing + Posting Date 05/18/2026, 02:55 PM + Apply Before 06/02/2026, 05:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Job Shift Day + Locations 1500 NW 136th Avenue, Sunrise, FL, 33323, USSalt Lake City Intl Airport, Salt Lake City, UT, 84122, USAMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US1331 Spring Street, Atlanta, GA, 30309, USAMEX World Financial Center, New York, NY, 10285, US(Hybrid) + Salary Range $103750 - $174750 annually + bonus + benefits + Career Area Marketing Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs) Read Less
  • Manager-Compliance  

    - New York City
    Manager-Compliance New York, NY, United States Arizona City, AZ, Uni... Read More
    Manager-Compliance New York, NY, United States Arizona City, AZ, United States Salt Lake City, UT, United States Charlotte, NC, United States **Job Description** **The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.** **Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. ** **The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.** **The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization's Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset.** **The Audit & Regulatory Management - Manager will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Director and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and key Subject Matter Expert (SME) stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness.** **Responsibilities** **Key Responsibilities** + Coordinate and track internal audits, regulatory exams, and ad hoc audit requests impacting the Compliance Risk Management program. + Partner with stakeholders to gather, validate, and deliver responses that are accurate, consistent, and timely. + Develop / Maintain a centralized tracking system for audit and regulatory requests, themes, and responses to promote efficiency and consistency. + Develop / maintain centralized reporting on audit issues, + Support monitoring and reporting on regulatory remediation activities, escalating issues and helping drive timely completion. + Prepare dashboards, reports, and presentations summarizing audit and exam activity, remediation progress, and key insights. + Utilize Microsoft Excel (pivot tables, lookups) and Power BI to compile and visualize data for management reporting. + Identify and implement process improvements to enhance coordination and reporting accuracy. + Assist with the preparation of materials for internal governance forums, regulatory meetings, and senior management updates. + Partner cross-functionally with Compliance, Risk, Legal, and Business Unit teams to promote alignment in regulatory engagement and messaging. **Qualifications** **Required:** + 2+ years of experience in audit management, compliance, regulatory relations, or risk management-preferably in a large financial institution or consulting environment. + Bachelor's degree in Business, Finance, Accounting, or related field. + Working knowledge of regulatory expectations (e.g., OCC, CFPB, Federal Reserve, DFS) and internal audit processes. + Strong Proficiency in Microsoft Excel (pivot tables, data analysis) and Power BI (dashboard creation and data visualization). + Strong written and verbal communication skills with the ability to synthesize information clearly and concisely. + Proven ability to manage multiple priorities and deadlines in a dynamic, cross-functional environment. **Preferred:** + Experience supporting regulatory exams or internal audit engagements. + Familiarity with compliance risk management frameworks and issue management practices. + Exposure to quality assurance, control testing, or regulatory remediation activities. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26008138 + Job Category Compliance, Control & Legal + Posting Date 05/20/2026, 03:22 PM + Apply Before 06/03/2026, 05:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Locations AMEX World Financial Center, New York, NY, 10285, US115 West Towne Ridge Parkway, Sandy, UT, 84070, USAMEX 18850 N 56th Street, Phoenix, AZ, 85054, US600 South Tryon Street, Charlotte, NC, 28202, US + Salary Range $89250 - $150250 annually + bonus + benefits + Career Area Analytics & Risk Management Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs) Read Less
  • Analyst - Data Science  

    - New York City
    Analyst - Data Science New York, NY, United States(Hybrid) **Job Des... Read More
    Analyst - Data Science New York, NY, United States(Hybrid) **Job Description** The AIM (Analytics, Investment & Marketing Enablement) team - a part of GCS Marketing- is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies. The Analyst would perform analysis to guide strategic decision, regular campaign measurements, ROI analysis and enable the business by delivering key insights. **Responsibilities** The roles and responsibilities of the position would include but not be limited to: + Develop analytical solutions for GCS Customer Marketing by gathering requirements from stakeholders, performing data analysis, tracking performance. + Accurate, timely and efficient delivery of monthly results reporting for strategic initiatives like Offer personalization, Orchestra + Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights for acquisition strategy in GCS + Keen on exploration and analysis of data from various data sources, translate the same to excellent visual case studies. + Quick learner quick to understand the business and support pilot projects amidst ambiguity + Collaborate with functional leaders, business partners and senior leaders to assess business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change + Build a solid relationship/partnership with Marketing Stakeholders, drive projects end to end with full accountability and growth mindset **Qualifications** **Minimum Qualifications:** + Knowledge of Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques + Strong analytical aptitude and technical skills + Project Management skills + Excellent verbal, written, and interpersonal communications skills with an ability to formulate and communicate results & methodologies in a clear and compelling way + A demonstrated ability to work in high-pressure situations with minimal errors + An optimistic and growth mind-set with a tremendous will to win + Should be able to function with minimum supervision with high sense of ownership + Strong technical and problem-solving skills + Strong communication and interpersonal skills + Ability to analyze large amounts of data and create innovative solutions + Ability to work effectively in a team environment + Ability to learn quickly and work independently with complex, unstructured initiatives + Ability to challenge the status quo and drive innovation **Preferred Qualification:** + Degree in a quantitative field preferred - e.g. B. Tech; BSc/MSc Statistics, Bachelors/master's in economics or equivalent work experience + Experience in marketing analytics and campaign measurement preferred; relevant industry experience preferred + 1+ years of relevant experience with strong knowledge of skills like Python, SQL & Advanced Excel required; R also good to have. + Good knowledge of statistical techniques like hypothesis testing, regression, XGBoost, KNN, t-test, chi-square test Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26007933 + Job Category Data Mgmt and Analytics + Posting Date 05/15/2026, 12:34 AM + Apply Before 05/29/2026, 07:00 AM + Degree Level High School Graduate + Job Schedule Full time + Job Shift Day + Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid) + Salary Range $78000 - $124750 annually + bonus + benefits + Career Area Analytics & Risk Management Read Less
  • Senior Analyst- Customer Growth Direct Marketing New York, NY, United... Read More
    Senior Analyst- Customer Growth Direct Marketing New York, NY, United States Atlanta, GA, United States **Job Description** American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world's best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. The Customer Growth Marketing team within GCS develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch to drive high levels of product satisfaction and long- term engagement among our customers. As a Senior Analyst on the Small Business Customer Growth Marketing team (SBCGM), you will lead and support execution and strategic projects for campaigns within the Email (EM) and Direct Mail (DM) channels. This person will be responsible for leading and executing critical, high-priority campaigns and will manage key growth initiatives that will enhance the customer experience. As a member of the SBCGM team, you will have the opportunity to work alongside a high-performing team that is at the forefront of driving work alongside a high-performing team that is at the forefront of driving innovative and strategic marketing campaigns to our small Business customers This is a highly visible, fast paced, and dynamic role that demands an innovative approach to acquisition marketing, creative development, and testing. This is a terrific opportunity to drive growth for our business by expanding the relationships we have with our customers. This person should have a track record of delivering projects on time by mastering execution and influencing partners along the way. The Sr. Analyst will be in close collaboration with various partners across the business including Marketing, Product, Analytics, Risk, Technology and Finance. This position is ideal for someone with exceptional project management skills, a passion for developing and delivering customer first content, an acute attention to detail, and a vision for scaling channel strategy. **Responsibilities** + Lead end-to-end email and direct mail campaign development with internal and external creative agencies, partnering with cross-functional colleagues across the enterprise to deliver campaigns for direct channels. + This role requires deep knowledge of marketing execution processes to ensure alignment across partners, maintain shared ownership, and drive seamless go-to-market execution and effective issue resolution, whilecreating compelling customer-first communications to drive consideration, conversion, and engagement. + Develop and manage test and learn curriculum to drive organic revenue growth. + Own creative agency relationship, including briefing, timelines, and deliverable quality, ensuring alignment with strategic objectives and campaign requirements. + Collaborate closely with Product, Analytics, Compliance, Tech, channel partners, and other key go-to-market partners to deliver projects while remaining compliant, scaling existing programs, and understanding keydrivers of results stemming from product portfolio strategies. + Support forecasting, reporting, and performance analysis by providing campaign-level insights, creative performance learnings, and operational inputs to inform decision-making. + Assist with budget operations, including pSOW creation, SmartBuy submissions, invoice processing, and reconciliation in partnership with Procurement. + Manage, evaluate and optimize channel communications, offers, and capabilities to improve channel effectiveness and ensure consistency in messaging across all customer touchpoints. **Qualifications** + Bachelor's degree with a keen interest in performance marketing. + 2-5 years of professional experience (marketing experience preferred) . + Exceptional project management: An expert in campaign execution, exceptionally organized, proficient in time management, and the ability to navigate complex processes to deliver on timelines. + Strong communication skills: Has the ability to drive results through collaboration and influence with key partners & stakeholders. + Robust analytical skills: Demonstrates the ability to interpret and demystify data and formulate strategies by utilizing data. Proficient in Excel and PowerPoint - Innovator: Passionate about challenging the status quo and a solutions-oriented thinker with a strong customer focus, comfortable with ambiguity and evolving strategies in an ever-changing environment. + Team player: Sense of humor, growth mindset, and hunger for perpetual learning. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26007922 + Job Category Marketing + Posting Date 05/18/2026, 01:02 PM + Apply Before 06/01/2026, 05:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Job Shift Day + Locations AMEX World Financial Center, New York, NY, 10285, US1331 Spring Street, Atlanta, GA, 30309, US + Salary Range $78000 - $124750 annually + bonus + benefits + Career Area Marketing Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs) Read Less
  • Manager-Compliance  

    - Charlotte
    Manager-Compliance New York, NY, United States Arizona City, AZ, Uni... Read More
    Manager-Compliance New York, NY, United States Arizona City, AZ, United States Salt Lake City, UT, United States Charlotte, NC, United States **Job Description** **The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.** **Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. ** **The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.** **The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization's Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset.** **The Audit & Regulatory Management - Manager will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Director and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and key Subject Matter Expert (SME) stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness.** **Responsibilities** **Key Responsibilities** + Coordinate and track internal audits, regulatory exams, and ad hoc audit requests impacting the Compliance Risk Management program. + Partner with stakeholders to gather, validate, and deliver responses that are accurate, consistent, and timely. + Develop / Maintain a centralized tracking system for audit and regulatory requests, themes, and responses to promote efficiency and consistency. + Develop / maintain centralized reporting on audit issues, + Support monitoring and reporting on regulatory remediation activities, escalating issues and helping drive timely completion. + Prepare dashboards, reports, and presentations summarizing audit and exam activity, remediation progress, and key insights. + Utilize Microsoft Excel (pivot tables, lookups) and Power BI to compile and visualize data for management reporting. + Identify and implement process improvements to enhance coordination and reporting accuracy. + Assist with the preparation of materials for internal governance forums, regulatory meetings, and senior management updates. + Partner cross-functionally with Compliance, Risk, Legal, and Business Unit teams to promote alignment in regulatory engagement and messaging. **Qualifications** **Required:** + 2+ years of experience in audit management, compliance, regulatory relations, or risk management-preferably in a large financial institution or consulting environment. + Bachelor's degree in Business, Finance, Accounting, or related field. + Working knowledge of regulatory expectations (e.g., OCC, CFPB, Federal Reserve, DFS) and internal audit processes. + Strong Proficiency in Microsoft Excel (pivot tables, data analysis) and Power BI (dashboard creation and data visualization). + Strong written and verbal communication skills with the ability to synthesize information clearly and concisely. + Proven ability to manage multiple priorities and deadlines in a dynamic, cross-functional environment. **Preferred:** + Experience supporting regulatory exams or internal audit engagements. + Familiarity with compliance risk management frameworks and issue management practices. + Exposure to quality assurance, control testing, or regulatory remediation activities. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26008138 + Job Category Compliance, Control & Legal + Posting Date 05/20/2026, 03:22 PM + Apply Before 06/03/2026, 05:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Locations AMEX World Financial Center, New York, NY, 10285, US115 West Towne Ridge Parkway, Sandy, UT, 84070, USAMEX 18850 N 56th Street, Phoenix, AZ, 85054, US600 South Tryon Street, Charlotte, NC, 28202, US + Salary Range $89250 - $150250 annually + bonus + benefits + Career Area Analytics & Risk Management Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs) Read Less
  • Global Commercial Services (GCS) is the leading payments provider for... Read More
    Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards. Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Senior Manager, Hilton Co-Brand Acquisition Marketing role will set the strategic vision, offer strategy, and annual roadmap to drive conversions and new accounts in Hilton and proprietary channels. The Sr. Manager will create go-to-market plans for new card benefits, cultivate a test & learn program and spearhead the development of new channels and placements. This role will require effective management of two direct reports, and oversight of multiple high-impact initiatives, with a keen appreciation for both strategic and operational implications. Read Less
  • Analyst-Compliance  

    - New York City
    The Global Risk & Compliance Organization (GRC) is an independent risk... Read More
    The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization's Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset. The Audit & Regulatory Engagement Analyst will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Senior Manager and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and Operational Risk stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness. Read Less
  • American Express Global Commercial Services (GCS) offers powerful back... Read More
    American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world's best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. The Customer Growth Marketing team within GCS develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch to drive high levels of product satisfaction and long- term engagement among our customers. As a Senior Analyst on the Small Business Customer Growth Marketing team (SBCGM), you will lead and support execution and strategic projects for campaigns within the Email (EM) and Direct Mail (DM) channels. This person will be responsible for leading and executing critical, high-priority campaigns and will manage key growth initiatives that will enhance the customer experience. As a member of the SBCGM team, you will have the opportunity to work alongside a high-performing team that is at the forefront of driving work alongside a high-performing team that is at the forefront of driving innovative and strategic marketing campaigns to our small Business customers This is a highly visible, fast paced, and dynamic role that demands an innovative approach to acquisition marketing, creative development, and testing. This is a terrific opportunity to drive growth for our business by expanding the relationships we have with our customers. This person should have a track record of delivering projects on time by mastering execution and influencing partners along the way. The Sr. Analyst will be in close collaboration with various partners across the business including Marketing, Product, Analytics, Risk, Technology and Finance. This position is ideal for someone with exceptional project management skills, a passion for developing and delivering customer first content, an acute attention to detail, and a vision for scaling channel strategy. Read Less
  • Manager-Compliance  

    - New York City
    The Global Risk & Compliance Organization (GRC) is an independent risk... Read More
    The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization's Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit & Regulatory Engagement team supports the Compliance Risk Management internal and external exams and audits, ensures timely closure of findings, and educates partners with an examiner and regulator mindset. The Audit & Regulatory Management - Manager will play a key role in supporting the Compliance Risk Management Program (CRMP) by coordinating and managing regulatory examinations, internal audits, and other CRMP-related reviews. This role will report to a Director and will work closely with Compliance, Regulatory Exam Lifecycle Management, US Regulatory Relations, and key Subject Matter Expert (SME) stakeholders to ensure timely and accurate responses to regulatory requests, identify areas for process improvements, and enhance the organizations regulatory readiness. Read Less
  • Senior Manager - Hilton Acquisition Cobrand Marketing New York, NY, U... Read More
    Senior Manager - Hilton Acquisition Cobrand Marketing New York, NY, United States(Hybrid) **Job Description** Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards. Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Senior Manager, Hilton Co-Brand Acquisition Marketing role will set the strategic vision, offer strategy, and annual roadmap to drive conversions and new accounts in Hilton and proprietary channels. The Sr. Manager will create go-to-market plans for new card benefits, cultivate a test & learn program and spearhead the development of new channels and placements. This role will require effective management of two direct reports, and oversight of multiple high-impact initiatives, with a keen appreciation for both strategic and operational implications. **Responsibilities** + Develop and optimize the strategic vision for acquiring new accounts through Hilton + Serve as go-to-market lead across acquisition for new offers and card benefits + Analyze channel and program performance to identify opportunities to scale learnings as well as uncover new growth opportunities + Lead campaign management activities including execution, results analysis, forecasting & budget management; creative and offer testing + Partner with Analytics to optimize targeting + Coach, motivate and develop 2 direct reports and support the ongoing development of the wider team culture. **Qualifications** + 5+ years of professional marketing experience + Prior digital acquisition/growth marketing experience + Serve as the key team member to both internal stakeholders and external Hilton partner on delivering holistic campaign strategies + Strong relationship building and partner management experience, with the ability to work with cross-functional teams and communicate with colleagues at all levels + Excellent prioritization, project management, and influencing skills to bring together stakeholders and drive outcomes + Strategic and creative problem solver with expertise building and implementing plans from the ground up + Analytical thinker with ability to leverage data to inform and influence decision-making. Preferred Qualifications + Strong customer-first mindset - with a passion for sourcing, understanding, and actioning the needs of Card Members + Leadership experience Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights (https://www.eeoc.gov/poster) " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.​ **Job Info** + Job Identification 26007924 + Job Category Marketing + Posting Date 05/18/2026, 01:31 PM + Apply Before 06/01/2026, 05:00 AM + Degree Level Bachelor's Degree + Job Schedule Full time + Job Shift Day + Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid) + Salary Range $103750 - $174750 annually + bonus + benefits + Career Area Marketing Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs) Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany