Security Officer (Unarmed) DENVER, CO
Security Officers at American Automation Security are responsible for maintaining the security and safety, for our clients their staff, employees, and vendors - and serve as a visible deterrent to illegal activities on clients property. American Automation Security
American Automation Security offers medical, dental and vision benefits plus paid time off, weekly pay with direct deposit or pay card, 401k, life insurance, referral bonuses and a terrific employee discount program. Starting at$19.29.
ESSENTIAL DUTIES & RESPONSIBILTIES
Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas which may include but are not limited to areas such as the main building, outlying buildings, grounds, parking areas, stairways, etc.Responds quickly and effectively to emergency and non-emergency situations.Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.Physically intervenes during crises.Escorts persons and assists client personnel as needed.Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.Writes accurate, clear, and legible reports.Maintains a positive working relationship with co-workers, client staff members and other client vendors.Maintains a functional knowledge of a facility and where applicable of multiple facilities.Enforces and abides by all policies and guidelines of the client and American Automation Security.Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.Consistently check ID and ensure only authorized employees are entering the sitesAccurately completes reports 100% of the timeAbility to build relationships with vendors and client staffQUALIFICATIONS
High school diploma or equivalency required. Prefer college degree in criminal justice or security discipline or successful completion of police academy or experience in one of the following areas:Military PoliceCorrectional OfficerLaw EnforcementCustomer ServicePrefer previous experience working with the public in a service settingAmerican Automation Security - Basic Officer, Advanced Officer and Supervisor Certifications preferred or must be completed within 1 year of assignmentMust be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certificationsAbility to complete all training and pass all competency tasks in the allotted time period to include, but not limited to, Team training, Basic Firearms and TASER training, American Automation Security and client new employee orientation and security procedures and policiesValid drivers license and ability to meet AMERICAN AUTOMATION SECURITY driving guidelines if applicableAbility to work, interact and communicate effectively with diverse people including American Automation Security employees, client employee, patients, visitors, physicians, the public or client vendorsAbility to comprehend and execute written or verbal instructionsAbility to read, write, speak, and comprehend English language proficientlyAbility to write routine reports and correspondenceProficient in basic computer skills such as MS Word, Excel, and email with the ability to learn other programs such as security incident management software and/or client specific softwareExcellent customer service skills and genuine desire to assist people and provide protectionMust successfully pass a psychological screening assessment conducted by a licensed psychologistMaintain regular attendance in accordance with attendance policyMust be 21 years of age or olderRequired Qualifications of the Security Officer:
Completed High School Diploma or GEDMust be able to obtain and maintain any applicable licenses or certificationsStrong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focusMust be able to stand and/or walk for an entire work shift, move, or lift objects up to 80 lbs., help restrain or lift a personValid drivers license and ability to meet AMERICAN AUTOMATION SECURITY driving guidelines if applicable (for Driving Roles).Desired Qualification of the Security Officer:
PHYSICAL DEMANDS & WORKING CONDITIONS
While performing this job, individual will walk, stand, sit, observe and drive for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision. May be required to drive a vehicle.
Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:
Weekly pay via direct depositMedical, Dental, and Vision InsuranceSupplemental Medical Reimbursement PlansPaid Time Off & Paid Holidays*401k Plan & Free Retirement Planning ConsultingShort-term & Long-term Disability Income Protection BenefitsLife Insurance for Teammate and FamilyEmployee Assistance ProgramRecognition & Reward ProgramPerks Discount Programs with 3,000 free classes from yoga to financial wellness.Wellness ProgramPet InsuranceIdentify Theft Protection PlanRTD EcoPass availableAmerican Automation is a drug-free workplaceCompensation Range:$19.29
Compensation is determined by factors like training or experience, work history, geographic location, and travel requirements. The Company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
AMERICAN AUTOMATION SECURITY will consider all qualified applicants without regard to race, color, religion, sex, national origin, or any other status protected by law.
Job Types: Full-time, Part-time
Pay: $19.29 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
License/Certification:
Work Location: In person
Read LessJob Description
Arts Complex Ushers serve as the cornerstone of customer service for productions and patron services within the Arts Complex. This role is responsible for enforcing production-specific policies set by Resident Partners, as well as venue policies established by Denver Arts & Venues.
Successful Ushers demonstrate strong judgment in nuanced situations, prioritize patron safety, and consistently deliver a positive guest experience before, during, and after performances.
Key Responsibilities
Enforce production-specific guidelines, including but not limited to photography policies, seating holds, and seating breaksConfidently and respectfully address patrons when policies are not being followed before, during, or after performancesDirect patrons attending events, including guiding guests to assigned seats and venue amenities such as restrooms and ATMsProvide clear directions in accordance with venue safety policies and proceduresPerform crowd control duties, including directing both large and small crowds and restraining patrons when required by operational guidelinesWork nights, weekends, and holidays as required by event schedulesComprehend, direct, and execute emergency procedures, including venue evacuationsVenues Covered
Team members must be willing and able to work at both venues:
Temple Hoyne Buell TheatreEllie Caulkins Opera HouseQualifications & Experience
This position includes strenuous physical and situational demands, including but not limited to:
Ability to comfortably navigate theaters in dark, quiet environmentsAbility to work independently and adapt to redeployment as operational needs requireAbility to learn and retain seating layouts within multiple theatersStrong communication skills with the ability to convey information concisely in time-sensitive situationsAbility to move quickly or run when required during a shiftAbility to perform regular patrols throughout a shiftTolerance for loud noise and amplified musicAbility to lift and carry a minimum of 25 poundsAbility to climb stairs and stand for extended periods without sittingAbility to safely and appropriately intervene with patrons in accordance with established operational guidelinesAbility to operate ticket scanners, including reading and responding to visual and audible promptsAbility to address large groups of patrons effectively amid moderate ambient noise without voice amplificationAbility to open and close doors, including fire doors, following production-specific and safety guidelinesAbility to read and comprehend event tickets, event briefing sheets, and other printed materialsWillingness to perform other duties as assigned based on operational needsSituational Requirements
Uniform shirts and pants are not provided; uniform shirts must meet established standardsOn-site parking is not free for employeesEmployees may park at one of two discounted employee parking locations within walking distance of the Arts ComplexOr park on-site at the full event rate Read LessEvent Agent -- Personnel at Red Rocks Amphitheatre
Event Staff at American Automation Services are responsible for maintaining the safety, for our patrons attending the concert their staff, employees, and vendors - and serve as a visible deterrent to illegal activities on clients property.
American Automation Security offers medical, dental and vision benefits plus paid time off, weekly pay with direct deposit or pay card, 401k, life insurance, referral bonuses and a terrific employee discount program. Starting at $20.05for full time staff.
Responsibilities:
ESSENTIAL DUTIES & RESPONSIBILTIES
Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas which may include but are not limited to areas such as the main building, outlying buildings, grounds, parking areas, stairways, etc.Responds quickly and effectively to emergency and non-emergency situations.Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.Physically inspects bags, purses, etc.Escorts persons and assists client personnel as needed.Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.Maintains a positive working relationship with co-workers, client staff members and other client vendors.Maintains a functional knowledge of a facility and where applicable of multiple facilities.Enforces and abides by all policies and guidelines of the client and American Automation ServicesPerforms other duties at the direction of the Team leader and/or any other recognized leadership personnel.Other duties as assigned.QUALIFICATIONS
High school diploma or equivalency required. Prefer college degree in criminal justice or security discipline or successful completion of police academy or experience in one of the following areas:Law EnforcementCustomer ServicePrefer previous experience working with the public in a service settingMust be able to complete a background and I9screenAbility to complete all training and pass all competency tasks in the allotted time period, new employee orientation and security procedures and policiesValid drivers license and ability to meet American Automation employment criteriaAbility to work, interact and communicate effectively with diverse people including American Automation Security employees, visitors, the public, client vendors, concert goers, etc.Ability to comprehend and execute written or verbal instructionsAbility to read, write, speak, and comprehend English language proficientlyAbility to write routine reports and correspondenceExcellent customer service skills and genuine desire to assist people and provide protectionMust successfully pass a psychological screening assessment conducted by a licensed psychologistMaintain regular attendance in accordance with attendance policyMust be 21 years of age or olderRequired Qualifications of the Security Officer:
Completed High School Diploma or GEDMust be able to obtain and maintain any applicable licenses or certificationsStrong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focusMust be able to stand and/or walk for an entire work shift, move, or lift objects up to 80 lbs., help restrain or lift a personValid drivers license and ability to meet AMERICAN AUTOMATION SECURITY driving guidelines if applicable (for Driving Roles).Desired Qualification of the Event Agent:
Previous work experience with the public in a service settingPHYSICAL DEMANDS & WORKING CONDITIONS
While performing this job, individual will walk, stand, sit, observe and drive for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision. May be required to drive a vehicle.
Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:
Weekly pay via direct depositMedical, Dental, and Vision InsuranceSupplemental Medical Reimbursement PlansPaid Time Off & Paid Holidays*401k Plan & Free Retirement Planning ConsultingShort-term & Long-term Disability Income Protection BenefitsLife Insurance for Teammate and FamilyEmployee Assistance ProgramRecognition & Reward ProgramWellness ProgramIdentify Theft Protection PlanRTD Eco Pass availableAmerican Automation is a drug-free workplaceAMERICAN AUTOMATION SECURITY will consider all qualified applicants without regard to race, color, religion, sex, national origin, or any other status protected by law.
Schedule:
Experience:
Work Location: In person
Read LessFull Job Description
American Automation, Inc. is seeking a Queue (Line) Agent with experience delivering exceptional service. The deeply instilled American Automation, Inc. culture is personified by its employees, people who share a single focus and are inspired to offer great service. If you have ever been through Clear or TSA atDenver International Airport, these are the entities we work with and support. Our role is straight forward keep the line moving with a smile and sometimes a (loud) voice!
We are a small but mighty business, -- woman and minority owned and we have a multi year contract at DEN to satisfy the travelling public. We live by the Golden Rule in all that we do -- the simple idea that if you treat people well, the way you would like to be treated, they will do the same. We apply this to all the travelling public, TSA, Airport Operations as we work to support the Den Brand and make DEN the #1 Airport in the US!
Join our Team
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork.We are located at the heartbeat of Denver Denver International Airport (DEN).We support 65,000 travelers daily from all over the world as they work to travel and navigate through DEN.
Responsibilities
We work to welcomes travelers and their loved ones, explaining the Queue or Line process. Also assist those travelers that may be Veterans, Preferred Fliers, or those with special needs to help them navigate through the queue process as well. We respond to a wide variety of traveler requests by accurately assessing their needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
This position does require an applicant with a commitment to serve people. We offer flexible schedules, but you must commit to be able to work morning or afternoon shifts; weekends, and holidays. As well as great ability to multitask and prioritize as well as prioritization as we may shift Queues from North Checkpoint to South Checkpoint. Duties include:
Provide wayfinding and customer services to the general public ( restroom, parting locations, etc.)Manage the Queue (Line) systems at each of the TSA security checkpoints including verification of appropriate credentials prior to entering into the queue systemsCheckpoint Diverting. Maintain equal utilization of all TSA security checkpoints by diverting passengers to the checkpoints with the lowest wait time, being mindful of passenger walk times required to move from one location to anotherData Metrics. Log and report checkpoint data metrics to include checkpoint wait times, available screening lanes, travel document check positions, and other checkpoint dataFollow established post ordersPreferred Qualifications and Skills
Previous customer experience and ability to work effectively under pressure in a dynamically changing environmentRequires attention to detail and critical thinking skills and working with fellow teammatesGood command of the English language as well as Bi-Lingual skills are a definite plusSuccessful candidate must possess legal work authorization in the United StatesWhat to Expect:
Starting Hourly Rate $20.50Full Time and Part Time positions availableBe part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurancePaid AAA card on annual anniversaryRTD Pass or paid parking401k participation with a company matching programOngoing employee recognition Read LessFull Job Description
American Automation, Inc. is seeking a Queue (Line) Agent with experience delivering exceptional service. The deeply instilled American Automation, Inc. culture is personified by its employees, people who share a single focus and are inspired to offer great service. If you have ever been through “Clear or “TSA” at Denver International Airport, these are the entities we work with and support. Our role is straight forward — keep the line moving with a smile and sometimes a “(loud)” voice!
We are a small but mighty business, -- woman and minority owned and we have a multi year contract at DEN to satisfy the travelling public. We live by the Golden Rule in all that we do -- the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” We apply this to all — the travelling public, TSA, Airport Operations as we work to support the Den Brand and make DEN the #1 Airport in the US!
Join our Team
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. We are located at the heartbeat of Denver — Denver International Airport (DEN).We support 65,000 travelers daily from all over the world as they work to travel and navigate through DEN.
Responsibilities
We work to welcomes travelers and their loved ones, explaining the Queue or “Line process.” Also assist those travelers that may be Veterans, Preferred Fliers, or those with special needs to help them navigate through the queue process as well. We respond to a wide variety of traveler requests by accurately assessing their needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
This position does require an applicant with a commitment to serve people. We offer flexible schedules, but you must commit to be able to work morning or afternoon shifts; weekends, and holidays. As well as great ability to multitask and prioritize as well as prioritization as we may shift Queues from North Checkpoint to South Checkpoint. Duties include:
Provide wayfinding and customer services to the general public ( restroom, parting locations, etc.)Manage the Queue (Line) systems at each of the TSA security checkpoints including verification of appropriate credentials prior to entering into the queue systemsCheckpoint Diverting. Maintain equal utilization of all TSA security checkpoints by diverting passengers to the checkpoints with the lowest wait time, being mindful of passenger walk times required to move from one location to anotherData Metrics. Log and report checkpoint data metrics to include checkpoint wait times, available screening lanes, travel document check positions, and other checkpoint dataFollow established post ordersPreferred Qualifications and Skills
Previous customer experience and ability to work effectively under pressure in a dynamically changing environmentRequires attention to detail and critical thinking skills and working with fellow teammatesGood command of the English language as well as Bi-Lingual skills are a definite plusSuccessful candidate must possess legal work authorization in the United StatesWhat to Expect:
Starting Hourly Rate $20.50Full Time and Part Time positions availableBe part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurancePaid AAA card on annual anniversaryRTD Pass or paid parking401k participation with a company matching programOngoing employee recognition Read LessJob Description
Arts Complex Ushers serve as the cornerstone of customer service for productions and patron services within the Arts Complex. This role is responsible for enforcing production-specific policies set by Resident Partners, as well as venue policies established by Denver Arts & Venues.
Successful Ushers demonstrate strong judgment in nuanced situations, prioritize patron safety, and consistently deliver a positive guest experience before, during, and after performances.
Key Responsibilities
Enforce production-specific guidelines, including but not limited to photography policies, seating holds, and seating breaksConfidently and respectfully address patrons when policies are not being followed before, during, or after performancesDirect patrons attending events, including guiding guests to assigned seats and venue amenities such as restrooms and ATMsProvide clear directions in accordance with venue safety policies and proceduresPerform crowd control duties, including directing both large and small crowds and restraining patrons when required by operational guidelinesWork nights, weekends, and holidays as required by event schedulesComprehend, direct, and execute emergency procedures, including venue evacuations
Venues Covered
Team members must be willing and able to work at both venues:
Temple Hoyne Buell TheatreEllie Caulkins Opera House
Qualifications & Experience
This position includes strenuous physical and situational demands, including but not limited to:
Ability to comfortably navigate theaters in dark, quiet environmentsAbility to work independently and adapt to redeployment as operational needs requireAbility to learn and retain seating layouts within multiple theatersStrong communication skills with the ability to convey information concisely in time-sensitive situationsAbility to move quickly or run when required during a shiftAbility to perform regular patrols throughout a shiftTolerance for loud noise and amplified musicAbility to lift and carry a minimum of 25 poundsAbility to climb stairs and stand for extended periods without sittingAbility to safely and appropriately intervene with patrons in accordance with established operational guidelinesAbility to operate ticket scanners, including reading and responding to visual and audible promptsAbility to address large groups of patrons effectively amid moderate ambient noise without voice amplificationAbility to open and close doors, including fire doors, following production-specific and safety guidelinesAbility to read and comprehend event tickets, event briefing sheets, and other printed materialsWillingness to perform other duties as assigned based on operational needs
Situational Requirements
Uniform shirts and pants are not provided; uniform shirts must meet established standardsOn-site parking is not free for employees Employees may park at one of two discounted employee parking locations within walking distance of the Arts ComplexOr park on-site at the full event rate Read LessSecurity Officer (Unarmed) – DENVER, CO
Security Officers at American Automation Security are responsible for maintaining the security and safety, for our clients – their staff, employees, and vendors - and serve as a visible deterrent to illegal activities on client’s property. American Automation Security
American Automation Security offers medical, dental and vision benefits plus paid time off, weekly pay with direct deposit or pay card, 401k, life insurance, referral bonuses and a terrific employee discount program. Starting at $19.29.
ESSENTIAL DUTIES & RESPONSIBILTIES
Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas which may include but are not limited to areas such as the main building, outlying buildings, grounds, parking areas, stairways, etc.Responds quickly and effectively to emergency and non-emergency situations.Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.Physically intervenes during crises.Escorts persons and assists client personnel as needed.Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.Writes accurate, clear, and legible reports.Maintains a positive working relationship with co-workers, client staff members and other client vendors.Maintains a functional knowledge of a facility and where applicable of multiple facilities.Enforces and abides by all policies and guidelines of the client and American Automation Security.Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.Consistently check ID and ensure only authorized employees are entering the sitesAccurately completes reports 100% of the timeAbility to build relationships with vendors and client staffQUALIFICATIONS
High school diploma or equivalency required. Prefer college degree in criminal justice or security discipline or successful completion of police academy or experience in one of the following areas:Military PoliceCorrectional OfficerLaw EnforcementCustomer ServicePrefer previous experience working with the public in a service settingAmerican Automation Security - Basic Officer, Advanced Officer and Supervisor Certifications preferred or must be completed within 1 year of assignmentMust be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certificationsAbility to complete all training and pass all competency tasks in the allotted time period to include, but not limited to, Team training, Basic Firearms and TASER training, American Automation Security and client new employee orientation and security procedures and policiesValid driver’s license and ability to meet AMERICAN AUTOMATION SECURITY ’ driving guidelines if applicableAbility to work, interact and communicate effectively with diverse people including American Automation Security employees, client employee, patients, visitors, physicians, the public or client vendorsAbility to comprehend and execute written or verbal instructionsAbility to read, write, speak, and comprehend English language proficientlyAbility to write routine reports and correspondenceProficient in basic computer skills such as MS Word, Excel, and email with the ability to learn other programs such as security incident management software and/or client specific softwareExcellent customer service skills and genuine desire to assist people and provide protectionMust successfully pass a psychological screening assessment conducted by a licensed psychologistMaintain regular attendance in accordance with ’ attendance policyMust be 21 years of age or olderRequired Qualifications of the Security Officer:
Completed High School Diploma or GEDMust be able to obtain and maintain any applicable licenses or certificationsStrong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focusMust be able to stand and/or walk for an entire work shift, move, or lift objects up to 80 lbs., help restrain or lift a personValid driver’s license and ability to meet AMERICAN AUTOMATION SECURITY ’ driving guidelines if applicable (for Driving Roles).Desired Qualification of the Security Officer:
PHYSICAL DEMANDS & WORKING CONDITIONS
While performing this job, individual will walk, stand, sit, observe and drive for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision. May be required to drive a vehicle.
Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:
Weekly pay via direct depositMedical, Dental, and Vision InsuranceSupplemental Medical Reimbursement PlansPaid Time Off & Paid Holidays*401k Plan & Free Retirement Planning ConsultingShort-term & Long-term Disability Income Protection BenefitsLife Insurance for Teammate and FamilyEmployee Assistance ProgramRecognition & Reward ProgramPerks Discount Programs with 3,000 free classes from yoga to financial wellness.Wellness ProgramPet InsuranceIdentify Theft Protection PlanRTD EcoPass availableAmerican Automation is a drug-free workplaceCompensation Range: $19.29
Compensation is determined by factors like training or experience, work history, geographic location, and travel requirements. The Company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
AMERICAN AUTOMATION SECURITY will consider all qualified applicants without regard to race, color, religion, sex, national origin, or any other status protected by law.
Job Types: Full-time, Part-time
Pay: $19.29 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
License/Certification:
Work Location: In person
Read Less