Position Summary
Amber Health Care is seeking a friendly, organized, and dependable Bilingual Medical Office Assistant to join our growing adult and pediatric healthcare team. The ideal candidate will be fluent in both English and Spanish and will play a key role in providing exceptional customer service to patients while supporting the daily operations of our medical office.
Responsibilities
Greet and check in patients in a professional and welcoming mannerAnswer and direct incoming phone callsSchedule, reschedule, and confirm patient appointmentsVerify insurance eligibility and collect patient informationAssist patients with completing forms and documentationTranslate and communicate effectively with Spanish-speaking patientsMaintain accurate electronic medical records (EMR)Process referrals, authorizations, and medical records requestsCollect co-pays and process paymentsManage incoming and outgoing correspondence, including faxing and scanning documentsSupport providers and clinical staff with administrative tasks as neededQualifications
High school diploma or GED requiredFluency in English and Spanish (required)Previous experience in a medical office preferredKnowledge of medical terminology preferredExperience with EMR systems and Microsoft OfficeStrong communication and customer service skillsExcellent organizational and multitasking abilitiesAbility to maintain patient confidentiality and comply with HIPAA regulationsPreferred Skills
Experience with insurance verification and prior authorizationsStrong attention to detailAbility to work independently and as part of a teamProfessional appearance and demeanorBenefits
BenefitsPaid trainingPaid time off (for eligible employees)Opportunities for professional growth and advancementSupportive and collaborative work environmentHow to Apply
Interested candidates should submit their resume and a brief cover letter outlining their qualifications and bilingual experience.
Amber Health Care is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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