Job DescriptionJob Description
Altitude Trampoline Park-West Jordan is looking for an energetic individual with a passion for guest experience and hospitality to Join our team. We are a high-energy trampoline park dedicated to providing a fun, safe, and memorable experience for guests of all ages. We pride ourselves on maintaining top-tier facilities, excellent customer service, and a strong team environment.
Position Overview: We are seeking a reliable and hands-on Shift Manager with maintenance experience to oversee daily operations and ensure the facility is safe, clean, and fully functional. This role combines team leadership with technical know-how, making it ideal for someone who enjoys both managing people and solving mechanical or facility-related issues.
Key Responsibilities:
Supervise and lead team members during assigned shiftsEnsure all attractions and equipment are operating safely and efficientlyPerform routine inspections and basic maintenance on trampolines, padding, HVAC systems, and other facility componentsTroubleshoot and address minor mechanical or electrical issuesCoordinate with external vendors for advanced repairs when neededEnforce safety rules and company policies to ensure a secure environmentProvide excellent customer service and handle guest concerns or incidents professionallyOpen and/or close the facility, including cash handling and reportingMaintain cleanliness and organization throughout the park
Qualifications:
Previous supervisory or management experience preferredHands-on maintenance experience (facility, mechanical, or electrical) requiredStrong problem-solving and troubleshooting skillsAbility to work in a fast-paced, active environmentExcellent communication and leadership abilitiesFlexible availability, including evenings, weekends, and holidaysBasic knowledge of safety standards and procedures
Physical Requirements:
Ability to stand, walk, and move for extended periodsCapable of lifting up to 50 lbsComfortable working in a physically active environment
Compensation & Benefits:
Competitive hourly wageEmployee discounts and park perksFlexible schedule
Join our team and help keep the fun bouncing-safely and smoothly!
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