About Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Overview
The Account Executive (AE) at Alteva RCM is a full‑cycle revenue producer responsible for managing opportunities from first touch through deal close. AEs own discovery, solution positioning, proposal development, negotiation, contract execution, and handoff to onboarding and service teams.
This role operates within the scalable revenue program defined in the Revenue Department Proposal and collaborates closely with senior Business Development Managers (BDMs). Strong variable compensation is available based on qualifications
Core Responsibilities
Full‑Cycle Selling – Own the entire sales cycle from outreach → discovery → proposal → negotiation → contract signature. Discovery & Qualification – Conduct deep clinical, financial, and operational discovery. Solution Positioning – PresentAlteva RCM'smodel clearly and consultatively. Proposal Development – Build tailored proposals with support from Sales ProgramDirector/RevOps. Negotiation – Manage objections and negotiate within approved commercial guidelines. Territory Ownership – Maintain and execute territory/account coverage plans. Outbound Prospecting – Execute structured multi‑channel outreach cadences. Team presence – Be a member of the Business Development Team working to close prospective clients as requested by Business Development Managers. CRM Excellence – Maintain accurate Salesforce documentation, forecasting, and activity logging. Event & Campaign Follow‑Up – Convert leads from conferences, roundtables, and marketing campaigns. Cross‑Functional Collaboration – Coordinate with Marketing, RevOps, and Onboarding teams.Success Metrics (KPIs)
Closed‑Won Revenue (Primary KPI) Number of New Clients Signed Proposal → Close Conversion Rate Sales Cycle Duration Territory Coverage & Target Penetration CRM Accuracy & Documentation Standards Quality of Handoff Packages to Onboarding Outbound Cadence Execution & Pipeline CreationRequired Qualifications
3–7 years full‑cycle sales, inside sales,Account Managementor Business Development experience. Proven experience closing complex service‑based or healthcare deals. Experience with healthcare, RCM, surgical groups, ASCs, or payer models preferred. Excellent written and verbal communication skills. Strong familiarity with Salesforce or comparable CRM. High degree of organization and follow‑up discipline.Ideal Candidate Attributes
High‑ownership "closer" mentality. Consultative and professional communication style suitable for physicians and executives. Strong analytical and problem‑solving orientation. Coachable, proactive, and driven to progress into senior BD roles. Comfortable learning complex clinical and financial concepts.Pay Range$125,000—$150,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Position Summary
The Client Coordination Manager is responsible for leading the front-end onboarding process for new clients, ensuring each engagement is strategically aligned, operationally viable, and positioned for a successful transition into service delivery. This role serves as a critical bridge between Business Development, the Chief Revenue Officer (CRO), clients, and internal operational teams, overseeing the evaluation, coordination, documentation, and progression of new accounts from initial handoff through official onboarding.
As a manager-level role, the Client Coordination Manager owns the client readiness process, drives timely movement through onboarding milestones, and ensures internal resources are assigned appropriately based on client needs, specialty, and account complexity. The role requires strong judgment, cross-functional coordination, proactive client management, and the ability to maintain momentum across multiple active accounts. This position also plays an important role in safeguarding onboarding quality, ensuring complete and accurate client information, and supporting a high-touch client experience from the outset.
Key Responsibilities
Strategic Client Review and Onboarding Readiness
Lead the review of all new client opportunities transitioned from the Business Development team.Partner closely with the CRO to assess each new client for strategic fit, onboarding readiness, operational feasibility, and alignment with company service criteria.Evaluate client structure, service model, business needs, and readiness to ensure proper onboarding decisions are made early in the process.Exercise sound judgment in identifying gaps, risks, or concerns that may impact onboarding success or operational execution.Contact clients directly when information provided is incomplete, inconsistent, or insufficient, and clarify requirements necessary to move forward.Ownership of Client Intake and Information Capture
Oversee the intake process from initiation through completion, ensuring clients receive the appropriate forms and instructions in a timely manner.Ensure all required onboarding information is collected in accordance with internal checklists, standards, and operational requirements.Review and validate submitted client information for completeness, accuracy, and consistency before advancing accounts.Capture, organize, and document critical client data in internal systems to support seamless handoff and operational execution.Establish a strong foundation for downstream teams by ensuring all onboarding records are comprehensive and reliable.Internal Resource Alignment and Account Assignment
Determine and assign the appropriate internal team members to support each client based on specialty, service needs, complexity, and organizational structure.Collaborate with the CRO to assign AR Account Managers in alignment with client scope and strategic account needs.Assign the appropriate Follow-Up Account Manager to ensure continuity, accountability, and post-handoff support.Ensure internal stakeholders are fully informed and properly positioned to support a smooth onboarding and implementation process.Serve as a central coordination point across departments to align resources and eliminate onboarding bottlenecks.Client Relationship Management and Escalation Handling
Act as a primary point of contact for clients during the onboarding readiness and intake stages.Set expectations with clients regarding process requirements, timelines, next steps, and outstanding items.Maintain a high standard of responsiveness, including responding to scheduling requests and client communications within one business day.Proactively manage follow-up with clients who are delayed, unresponsive, or in holding patterns to keep onboarding progress on track.Navigate sensitive or complex client situations with professionalism, urgency, and strong service orientation.Documentation, Contract, and Entity Oversight
Oversee the handling of onboarding-related documents and administrative requirements, including contracts, joinders, and new entity tasks.Ensure all required documentation is accurate, complete, and routed to the appropriate internal stakeholders for timely processing.Coordinate entity-related updates and documentation needs to support account setup and operational readiness.Maintain visibility into document status and ensure administrative dependencies do not delay onboarding progression.Onboarding Execution and Process Leadership
Drive the timely progression of clients through each onboarding milestone, ensuring readiness standards are met before transition to the next stage.Conduct official onboarding calls with clients to confirm key information, establish expectations, and formally initiate the onboarding process.Lead structured onboarding conversations that validate client details, clarify scope, and support internal readiness.Ensure all relevant information from onboarding discussions is documented and shared appropriately with internal teams.Monitor the onboarding pipeline to maintain momentum, identify delays, and proactively resolve issues impacting turnaround time.Cross-Functional Partnership and Process Accountability
Partner with Business Development, the CRO, account management, and operational teams to support a coordinated and efficient onboarding experience.Ensure strategic alignment between client expectations, sales commitments, and operational capabilities.Support consistency, quality, and accountability across the onboarding process by reinforcing standards and documentation requirements.Identify opportunities to improve intake workflows, communication practices, and client transition processes.Serve as a process owner and operational leader for the front-end client coordination function.Leadership Scope
Owns the client readiness and intake management process for new accounts.Influences onboarding outcomes through strong coordination, decision-making, and cross-functional partnership.Supports leadership visibility into new client pipeline readiness and account assignment needs.Helps ensure internal teams are aligned and prepared before operational work begins.Acts as a quality control and escalation point for onboarding-related issues.Key Skills and Competencies
Strong leadership presence and ownership mentalityStrategic thinking and sound decision-makingExcellent client relationship management skillsAdvanced organizational and project coordination abilitiesStrong attention to detail and process disciplineAbility to manage multiple high-priority accounts simultaneouslyEffective cross-functional communication and stakeholder managementAbility to identify risks, resolve issues, and maintain forward momentumProfessional judgment and high responsiveness in client-facing situationsCore Areas of Focus
New client evaluation and strategic readinessCRO partnership and account assignmentIntake management and information accuracyInternal resource alignmentContract, joinder, and entity coordinationClient communication and follow-upOfficial onboarding call leadershipOnboarding workflow oversight and timely progressionPay Range$115,000—$125,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
We are seeking a detail-oriented and analytical Financial BI Analyst to join our team. This role is responsible for designing and developing Power BI reports and dashboards, analyzing financial and operational data, and integrating multiple data sources to deliver actionable business insights. The ideal candidate has strong SQL and Power BI experience, a solid understanding of accounting and financial concepts, and the ability to work with large and complex datasets.
Key ResponsibilitiesDevelop, maintain, and optimize Power BI dashboards, reports, and data modelsAnalyze financial data to identify trends, variances, and business opportunitiesIntegrate and transform data from multiple sources including ERP systems, databases, APIs, and spreadsheetsWrite complex SQL queries to extract, clean, and validate large datasetsPartner with finance, accounting, and operations teams to define reporting requirements and KPIsEnsure data accuracy, consistency, and integrity across reporting environmentsTranslate business requirements into scalable BI solutionsDocument data models, reporting logic, and BI processesRequired QualificationsBachelor's degree in Finance, Data Analytics, or related field3+ years of experience in Business Intelligence, Financial Analysis, or Data AnalyticsStrong experience with Power BISQL skills with querying and manipulating large datasetsExperience integrating multiple data sources and building scalable reporting solutionsUnderstanding of accounting principles and financial reporting conceptsExcellent analytical, problem-solving, and communication skillsExperience working with big data environments and high-volume datasetsPreferred QualificationsExperience with RCMExperience with QuickBooksExperience with SalesforceExperience with ERP systems such as NetSuiteKnowledge of ETL processes and data warehousing conceptsExperience with Python, Azure, Snowflake, or cloud-based analytics platformsBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Position Summary
The Client Coordination Manager is responsible for leading the front-end onboarding process for new clients, ensuring each engagement is strategically aligned, operationally viable, and positioned for a successful transition into service delivery. This role serves as a critical bridge between Business Development, the Chief Revenue Officer (CRO), clients, and internal operational teams, overseeing the evaluation, coordination, documentation, and progression of new accounts from initial handoff through official onboarding.
As a manager-level role, the Client Coordination Manager owns the client readiness process, drives timely movement through onboarding milestones, and ensures internal resources are assigned appropriately based on client needs, specialty, and account complexity. The role requires strong judgment, cross-functional coordination, proactive client management, and the ability to maintain momentum across multiple active accounts. This position also plays an important role in safeguarding onboarding quality, ensuring complete and accurate client information, and supporting a high-touch client experience from the outset.
Key Responsibilities
Strategic Client Review and Onboarding Readiness
Lead the review of all new client opportunities transitioned from the Business Development team.Partner closely with the CRO to assess each new client for strategic fit, onboarding readiness, operational feasibility, and alignment with company service criteria.Evaluate client structure, service model, business needs, and readiness to ensure proper onboarding decisions are made early in the process.Exercise sound judgment in identifying gaps, risks, or concerns that may impact onboarding success or operational execution.Contact clients directly when information provided is incomplete, inconsistent, or insufficient, and clarify requirements necessary to move forward.Ownership of Client Intake and Information Capture
Oversee the intake process from initiation through completion, ensuring clients receive the appropriate forms and instructions in a timely manner.Ensure all required onboarding information is collected in accordance with internal checklists, standards, and operational requirements.Review and validate submitted client information for completeness, accuracy, and consistency before advancing accounts.Capture, organize, and document critical client data in internal systems to support seamless handoff and operational execution.Establish a strong foundation for downstream teams by ensuring all onboarding records are comprehensive and reliable.Internal Resource Alignment and Account Assignment
Determine and assign the appropriate internal team members to support each client based on specialty, service needs, complexity, and organizational structure.Collaborate with the CRO to assign AR Account Managers in alignment with client scope and strategic account needs.Assign the appropriate Follow-Up Account Manager to ensure continuity, accountability, and post-handoff support.Ensure internal stakeholders are fully informed and properly positioned to support a smooth onboarding and implementation process.Serve as a central coordination point across departments to align resources and eliminate onboarding bottlenecks.Client Relationship Management and Escalation Handling
Act as a primary point of contact for clients during the onboarding readiness and intake stages.Set expectations with clients regarding process requirements, timelines, next steps, and outstanding items.Maintain a high standard of responsiveness, including responding to scheduling requests and client communications within one business day.Proactively manage follow-up with clients who are delayed, unresponsive, or in holding patterns to keep onboarding progress on track.Navigate sensitive or complex client situations with professionalism, urgency, and strong service orientation.Documentation, Contract, and Entity Oversight
Oversee the handling of onboarding-related documents and administrative requirements, including contracts, joinders, and new entity tasks.Ensure all required documentation is accurate, complete, and routed to the appropriate internal stakeholders for timely processing.Coordinate entity-related updates and documentation needs to support account setup and operational readiness.Maintain visibility into document status and ensure administrative dependencies do not delay onboarding progression.Onboarding Execution and Process Leadership
Drive the timely progression of clients through each onboarding milestone, ensuring readiness standards are met before transition to the next stage.Conduct official onboarding calls with clients to confirm key information, establish expectations, and formally initiate the onboarding process.Lead structured onboarding conversations that validate client details, clarify scope, and support internal readiness.Ensure all relevant information from onboarding discussions is documented and shared appropriately with internal teams.Monitor the onboarding pipeline to maintain momentum, identify delays, and proactively resolve issues impacting turnaround time.Cross-Functional Partnership and Process Accountability
Partner with Business Development, the CRO, account management, and operational teams to support a coordinated and efficient onboarding experience.Ensure strategic alignment between client expectations, sales commitments, and operational capabilities.Support consistency, quality, and accountability across the onboarding process by reinforcing standards and documentation requirements.Identify opportunities to improve intake workflows, communication practices, and client transition processes.Serve as a process owner and operational leader for the front-end client coordination function.Leadership Scope
Owns the client readiness and intake management process for new accounts.Influences onboarding outcomes through strong coordination, decision-making, and cross-functional partnership.Supports leadership visibility into new client pipeline readiness and account assignment needs.Helps ensure internal teams are aligned and prepared before operational work begins.Acts as a quality control and escalation point for onboarding-related issues.Key Skills and Competencies
Strong leadership presence and ownership mentalityStrategic thinking and sound decision-makingExcellent client relationship management skillsAdvanced organizational and project coordination abilitiesStrong attention to detail and process disciplineAbility to manage multiple high-priority accounts simultaneouslyEffective cross-functional communication and stakeholder managementAbility to identify risks, resolve issues, and maintain forward momentumProfessional judgment and high responsiveness in client-facing situationsCore Areas of Focus
New client evaluation and strategic readinessCRO partnership and account assignmentIntake management and information accuracyInternal resource alignmentContract, joinder, and entity coordinationClient communication and follow-upOfficial onboarding call leadershipOnboarding workflow oversight and timely progressionPay Range$115,000—$125,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Overview
We are seeking a highly intelligent, resourceful, and exceptionally organized Executive Assistant to support the Director of Technology at MD Capital. This role requires someone who thrives in a fast-paced environment, can anticipate needs, think several steps ahead, and handle complex tasks with minimal direction.
The ideal candidate is proactive, detail-oriented, tech-savvy, and able to manage sensitive information with absolute confidentiality.
Key Responsibilities
Executive Support & Workflow Management
Serve as the primary support person for the Director of Technology, ensuring smooth day-to-day operations. Anticipate needs, gather information in advance, and prepare materials without being asked. Manage calendars, schedule meetings, and coordinate communications across multiple departments and stakeholders. Prioritize and triage incoming requests to protect the executive's time and maximize productivity. Prepare briefs, and follow-ups from meetings.Project & Operations Coordination
Track progress across multiple ongoing initiatives, ensuring deadlines are met and follow-ups are completed. Assist in organizing cross-departmental workflows, including coordination with IT, Finance, Operations, and external vendors. Maintain project documentation, statuses, and action items.Intelligent Problem Solving
Identify issues proactively and offer thoughtful, well-reasoned solutions. Conduct research, summarize findings, and prepare recommendations. Understand business priorities and filter information accordingly.Communication & Presentation
Draft clear, concise, and professional emails, summaries, and memos. Interface with senior leadership, physicians, internal teams, and external partners on behalf of the Director. Ensure consistent messaging and follow-through across all communications.Technical & Analytical Support
Assist with technology-related tasks such as workflow organization, system access requests, vendor follow-ups, and light technical troubleshooting. Help translate complex information into structured presentations or documents. Comfortably use Excel, PowerPoint, task management systems, and collaboration tools.Qualifications
Bachelor's degree preferred; strong analytical or technical background is a plus. 3–7 years of experience supporting a senior executive in a fast-paced environment. Exceptional written and verbal communication skills. High intelligence, strong reasoning ability, and excellent judgment. Ability to manage competing priorities while maintaining precision and follow-through. Strong proficiency with Microsoft Office, and modern productivity tools. Ability to maintain absolute confidentiality and operate with discretion.Ideal Candidate Profile
You are someone who:
Thinks ahead and solves problems before they appear. Learns quickly and adapts to new information and environments. Can manage the details while keeping sight of the bigger picture. Thrives on being the organizational backbone for an executive with a large, complex workload. Communicates with clarity and confidence.Why This Role Matters
You will play a critical role in enabling the Director of Technology to operate at peak efficiency while managing high-impact initiatives that support 250+ medical practices and a 1,200-employee organization. This is an opportunity to partner closely with a senior leader, contribute to major strategic decisions, and grow in responsibility as the technology function continues to expand.
Pay Range$65,000—$95,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Summary
The Collections Agent is responsible for supporting accounts receivable collection activities through accurate account maintenance, customer communication, and timely follow-up on outstanding balances. This role serves as the first point of contact for customer inquiries related to invoices, payments, and account status while ensuring data accuracy and excellent customer service.
Responsibilities
Perform daily collection activities on assigned accounts. Contact customers regarding outstanding invoices and payment status. Answer customer inquiries related to invoices, payments, account balances, and billing information. Update account notes, payment statuses, and collection records accurately in company systems. Process and maintain customer account information and collection documentation. Assist with payment application research and basic account reconciliation activities. Escalate disputed invoices, billing issues, and delinquent accounts according to established procedures. Monitor assigned accounts and ensure timely follow-up on outstanding balances. Maintain professional and positive customer relationships. Support month-end collection and reporting activities as needed. Adhere to company policies, compliance requirements, and collection procedures.Qualifications
Associate's or Bachelor's degree in Business, Accounting or equivalent. 2+ years of accounts receivable collections experience. Demonstrated expertise in collection processes, reconciliation, and dispute resolution. Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Good analytical and problem-solving skills. Ability to manage multiple tasks in a fast-paced environment. Customer-focused mindset with strong problem-solving skills.Technical Skills
Proficiency with QuickBooks (basic) Excel and reporting (medium)Preferred
Experience in Revenue Cycle Management Proficiency with ERP and revenue cycle software systems. Pay Range$70,000—$90,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Essential Job Duties
Roles & Responsibilities
Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately Work assigned accounts to resolution, including basic denials and appeals Manage a portfolio of accounts under guidance Ensure compliance with payer regulations, company policies, and applicable healthcare laws Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance Follow departmental best practices and processes Identify and document denial reasons Maintain accurate and detailed account notes Meet daily productivity and quality expectations Escalate complex or unresolved issues to Senior Associates or Team LeadsKey Performance Indicators (KPIs)
Maintain or exceed A/R resolution targets (e.g., accounts worked and resolved within established timelines). Meet or exceed productivity benchmarks (e.g., accounts worked per day/week based on complexity). Demonstrate quality and accuracy standards, minimizing rework and errors in account handling.Experience & Requirements
High School Diploma or equivalent required; Associate's or Bachelor's degree preferred 0-2 years of experience in physician collections, A/R follow-up, and denial management Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment Strong communication and interpersonal skillsAdditional Qualifications
In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times. Exceptional attention to detail and organizational skills. Ability to work independently while contributing to a team-oriented environment Demonstrated problem-solving skills with a proactive and solution-driven approach Pay Range$50,000—$65,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Accounts Receivable Senior Associate
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior
Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denialsResolve denied and underpaid claims promptlyReview and interpret Explanation of Benefits (EOBs)Address and correct coding-related denialsUse payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim statusAnalyze AR reports to identify trends and areas for improvementPrepare and present AR reports to managementWork with internal teams to resolve claim issuesAccess EMRs to obtain necessary medical recordsPost insurance payments and handle recoupmentsReconcile client payments monthlyGenerate and send patient statementsQualifications
Strong attention to detail and organizational skillsEffective communication skills, especially when working with insurancerepresentativesProficient in Microsoft Office applicationsHigh school diploma or equivalent requiredMinimum of 2–3 years of experience in healthcare accounts receivableExperience with Epic EMR preferredBenefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Pay Range$65,000—$80,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Position SummaryWe are seeking a detail-oriented and customer-focused Invoicing & Client Success Specialist to support our Revenue Cycle Management (RCM) invoicing operations. This role combines invoicing, account reconciliation, customer communication, and post-onboarding client support.Clients are onboarded several months before invoicing begins, so this role is responsible for proactively contacting customers, helping them understand invoices, resolving billing questions, revising invoices when necessary, and maintaining strong customer relationships throughout the billing lifecycle.The ideal candidate has experience with basic bookkeeping, Excel and customer service.Key ResponsibilitiesProactively contact customers after onboarding and during invoicing periods Explain invoices, billing details, fees, and service charges to customers Resolve invoice discrepancies and customer billing concerns Coordinate with onboarding, operations, and internal billing teams Maintain accurate records of customer communications and account updates Follow up on outstanding invoices and account issues Support process improvements within invoicing and customer communication workflowsGenerate, review, revise, and send customer invoices Reconcile invoices, payments, credits, and account balances Use QuickBooks Online (QBO) to manage invoicing and customer accounts Utilize Excel for invoice tracking, reporting, reconciliations, and analysis QualificationsCustomer service or client-facing experienceExcellent verbal and written communication skillsDetail-oriented and highly organized Comfortable communicating with customers by phone and email Able to explain billing clearly and professionally Proactive and solution-oriented Strong follow-through and accountability Works well independently and collaborativelyStrong Excel skills required Ability to manage multiple accounts and follow-ups simultaneously Ideal CandidateExperience in healthcare billing or Revenue Cycle Management (RCM) preferredExperience with invoicing, reconciliation, and accounts receivableExperience with QuickBooks Online (QBO)Hours: Monday-Friday 9 AM to 5 PM EST
Pay Range$50,000—$70,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read LessAbout Us
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Job Description
We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior
Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denialsResolve denied and underpaid claims promptlyReview and interpret Explanation of Benefits (EOBs)Address and correct coding-related denialsUse payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim statusAnalyze AR reports to identify trends and areas for improvementPrepare and present AR reports to managementWork with internal teams to resolve claim issuesAccess EMRs to obtain necessary medical recordsPost insurance payments and handle recoupmentsReconcile client payments monthlyGenerate and send patient statementsQualifications
Strong attention to detail and organizational skillsEffective communication skills, especially when working with insurancerepresentativesProficient in Microsoft Office applicationsHigh school diploma or equivalent requiredMinimum of 2–3 years of experience in healthcare accounts receivableExperience with Epic EMR preferredPay Range$65,000—$85,000 USDBenefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Read Less