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Alteva RCM
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  • Special Projects Lead  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Position Overview:

    The Chief Client Offi cer (CCO) is seeking a highly analytical and execution-focused Special Projects Lead to support critical revenue and operational initiatives. This role serves as a tactical extension of the CCO, helping lead cross-functional projects that require investigation, coordination, and follow-through across multiple teams.
    The individual in this position will analyze claims and operational data to uncover revenue opportunities, investigate the root causes of claim denials, and translate insights into practical solutions. They will manage a portfolio of special projects aimed at improving operational performance, resolving complex revenue cycle issues, and ensuring initiatives move from discovery through implementation.
    By synthesizing complex information, coordinating stakeholders, and maintaining ownership of project outcomes, this role ensures that key initiatives are executed efficiently and deliver measurable results.

    Key Responsibilities:

    Data Analysis & Research

    Identify and research clusters of denied claims that fall outside standard patterns, particularly when expanding into new markets, states, or specialties.Use claims and operational data to proactively surface trends, breakdowns, and emerging revenue cycle issues that require deeper investigation or focused intervention.Synthesize complex findings into clear, concise summaries that support timely and informed leadership decisions.


    Special Projects Management

    Drive multiple concurrent, high-impact projects from initial discovery through testing, implementation, and follow-through.Investigate root causes of revenue loss or denial patterns, develop practical solutions, and validate those solutions through controlled testing before broader implementation.Track project progress across stakeholders, remove bottlenecks, and ensure initiatives continue moving forward without constant executive involvement.Ensure validated solutions translate into operational change by confirming billing workflows, protocols, and processes are updated and consistently adopted across relevant teams.

    Team Collaboration

    Serve as an extension of the Chief Client Officer in project-related discussions with office managers and internal stakeholders.Translate the CCO's objectives into actionable direction for project stakeholders and ensure initiatives are executed accordingly.Drive accountability, follow-through, and alignment across contributors to ensure projects reach completion in a timely and effective manner.

    Qualifications

    Minimum of three (3) years of experience in Healthcare Revenue Cycle Management (RCM), Billing, or Healthcare Analytics is required. A strong command of the terminology and concepts related to claims and denials is essential.Highly self-motivated and results-driven, with a strong commitment to seeing projects through to completion and the ability to independently drive towards established objectives without requiring constant supervision.Ability to comfortably engage with executives and effectively manage-up managers while maintaining a direct and clear communication style.Pay Range$100,000—$140,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Healthcare Accounts Receivable Senior Associate  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Job Description

    We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior

    Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.

    Key Responsibilities

    Follow up with insurance companies on claim status, underpayments, and denialsResolve denied and underpaid claims promptlyReview and interpret Explanation of Benefits (EOBs)Address and correct coding-related denialsUse payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim statusAnalyze AR reports to identify trends and areas for improvementPrepare and present AR reports to managementWork with internal teams to resolve claim issuesAccess EMRs to obtain necessary medical recordsPost insurance payments and handle recoupmentsReconcile client payments monthlyGenerate and send patient statements

    Qualifications

    Strong attention to detail and organizational skillsEffective communication skills, especially when working with insurancerepresentativesProficient in Microsoft Office applicationsHigh school diploma or equivalent requiredMinimum of 2–3 years of experience in healthcare accounts receivableExperience with Epic EMR preferred

    Pay Range$65,000—$85,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Billing Senior Associate  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Position Summary

    The Senior Billing Associate – Enterprise Accounts is responsible for executing and overseeing front-end billing operations for high-volume, multi-faceted enterprise clients. This role operates in a more complex environment requiring coordination across multiple systems, teams, and workflows. The Senior Associate serves as a key operational partner to Account Management, ensuring accurate billing execution, efficient workflow routing, and timely resolution of issues while maintaining strong alignment with client-specific requirements.

    Key Responsibilities

    Manage full-cycle claim intake through charge release for high-volume, enterprise-level accountsExecute billing activities across multiple client and internal systems, ensuring data accuracy and consistencyCoordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needsSupport account setup and maintenance, including billing rules, workflows, and system configurationsOwn resolution of complex billing issues and escalations, including cross-system discrepanciesMonitor workflow queues and ensure timely processing and proper routing of accountsIdentify operational gaps across systems and workflows and recommend process improvementsPartner with coding and other teams to resolve dependencies impacting billing accuracy or timelinessAssist with client-related requests and provide operational insights as neededEnsure adherence to SLAs, client requirements, and internal performance standardsProvide guidance and support to Billing Associates working on enterprise accounts

    Qualifications

    3+ years of medical billing or revenue cycle experience requiredStrong understanding of front-end billing workflows and charge release processesExperience working with high-volume or complex accountsAbility to navigate and manage work across multiple systems and platformsStrong problem-solving and analytical skills, particularly in cross-functional environmentsExcellent organizational and communication skills

    Preferred Experience

    Experience supporting enterprise or multi-location clientsFamiliarity with multiple billing systems and/or EHR platforms (e.g., Epic)Prior experience working in a highly coordinated, cross-functional environmentExperience mentoring or supporting junior team members

    Pay Range$70,000—$85,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Client Onboarding Associate (Fully On-Site)  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full time, in-person role located in Queens, New York.

    Primary Responsibilities

    Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposesCoordinate provider set up with Sharefile, Billing Software and Clearing HouseComplete ERA/EFT enrollments for new and existing providersCommunicate via phone and email with physician and administrative office staff to ensure a successful account implementationGuide new clients through the onboarding process, and answer any questions that ariseManage the early stages of new provider accounts until assigned to an account manager

    Qualifications

    2 years of experience in Medical BillingFamiliarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)Experience with EFT and ERA enrollmentExcellent communication skills (written and verbal)Ability to work both independently and collaboratively within a team environmentAttention to detail and strong time management skills

    Benefits

    M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Salary Range

    This position offers a salary of $55,000-$65,000 per year, commensurate with experience.

    Job Type: Full-time

    Experience:

    Medical billing: 2 years (Preferred)

    Ability to Commute:

    Richmond Hill, NY 11418 (Required)

    Pay Range$26—$31 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Bookkeeper for Invoicing  

    - Boca Raton
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    We are looking for a bookkeeper to join our Invoicing/Payments team. The ideal candidate has strong attention to detail, knowledge of accounting workflows, and experience working with bookkeeping software. This role ensures timely and accurate invoicing, payment processing, reconciliations, and resolution of discrepancies to support optimal financial performance.

    Hours: Monday-Friday 9 AM to 5 PM EST

    Responsibilities

    Generate accurate invoices and distribute to customers in accordance with guidelines Process payments and refunds for vendors Correspond with customers and vendors on payment issues Identify and resolve payment discrepancies

    Qualifications

    Associate or bachelor's degree in accounting, Finance or equivalent 2+ years of US bookkeeping experience Strong attention to detail Good written and verbal communication skills Strong organizational and time management skills Ability to manage high-volume workload in a deadline-driven environment Preferred: knowledge of medical billing

    Computer Skills

    QuickBooks (preferably QuickBooks Online) Excel Pay Range$60,000—$70,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Account Director  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Position Summary
    The Account Director is responsible for owning client relationships and supporting overall revenue cycle performance for assigned accounts. This role serves as the primary point of contact for clients while partnering with internal billing and accounts receivable teams to ensure efficient workflows, accurate reporting, and timely issue resolution. The Account Director plays a key role in maintaining client satisfaction, identifying process improvements, and driving operational success. Partner with the revenue department to expand the client base and promote organic growth with each account.

    Key Responsibilities

    Client Ownership

    Serve as the main point of contact for assigned clientsBuild and maintain strong client relationships through regular communicationEnsure client expectations and service deliverables are consistently metIdentify and resolve risks and issues, and capitalize on opportunities for improvement

    Revenue Cycle Oversight

    Monitor billing and accounts receivable activities to ensure timely processing and follow-upSupport reconciliation of billing, payments, and account balancesPartner with internal teams to resolve discrepancies and improve outcomes

    Operational Coordination

    Manage enterprise billing and AR teams to align priorities and workflowsBuild and execute efficient work queue management and account assignmentOwn new provider setup and maintenance as needed

    Reporting & Analysis

    Prepare and review reports on billing performance, payments, and AR trendsAnalyze data to identify issues and implement improvementsProvide insights to clients and internal leadership

    Process Improvement

    Review client systems and workflows to identify & solve gaps or inefficienciesRecommend and support implementation of process improvementsHelp drive consistency and operational best practices across accounts

    Qualifications

    Experience in revenue cycle management, medical billing, or healthcare operationsStrong understanding of billing, claims follow-up, and accounts receivable processesExperience working with client systems and internal RCM platformsFamiliarity with EHR or practice management systems (e.g., Epic preferred)Strong analytical, organizational, and communication skillsAbility to manage multiple accounts and priorities effectively

    Core Competencies

    Client relationship managementRevenue cycle knowledgeProblem-solving and critical thinkingCommunication and collaborationAttention to detailProcess improvement mindset

    Pay Range$120,000—$165,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Healthcare Accounts Receivable Senior Associate  

    - Boca Raton
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Accounts Receivable Senior Associate

    M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.

    Job Description

    We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior

    Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.

    Key Responsibilities

    Follow up with insurance companies on claim status, underpayments, and denialsResolve denied and underpaid claims promptlyReview and interpret Explanation of Benefits (EOBs)Address and correct coding-related denialsUse payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim statusAnalyze AR reports to identify trends and areas for improvementPrepare and present AR reports to managementWork with internal teams to resolve claim issuesAccess EMRs to obtain necessary medical recordsPost insurance payments and handle recoupmentsReconcile client payments monthlyGenerate and send patient statements

    Qualifications

    Strong attention to detail and organizational skillsEffective communication skills, especially when working with insurancerepresentativesProficient in Microsoft Office applicationsHigh school diploma or equivalent requiredMinimum of 2–3 years of experience in healthcare accounts receivableExperience with Epic EMR preferred

    Benefits

    M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Pay Range$65,000—$80,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Accounts Receivable Senior Associate  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Position Summary

    The AR Senior Associate – Enterprise Accounts is responsible for accounts receivable activities for high-volume, complex enterprise clients. This role requires working across multiple client and internal systems while coordinating closely with Account Management, Billing, and other teams to ensure timely follow-up, accurate resolution of outstanding accounts, and overall AR performance. The Senior Associate plays a key role in handling escalations, identifying trends, and maintaining operational efficiency across accounts.

    Key Responsibilities

    Manage follow-up and resolution of outstanding accounts for enterprise-level clientsPerform AR activities across multiple client and internal systems, ensuring accuracy and consistencyInvestigate and resolve complex denials, underpayments, and account discrepanciesCoordinate with Billing, Account Management, and other teams to address issues impacting reimbursementMonitor and manage workqueues to ensure timely and accurate account follow-upIdentify trends in denials, payer behavior, and workflow inefficienciesSupport reconciliation efforts across systems, including payments and account balancesAssist with client-related requests and provide updates on account status as neededEnsure adherence to SLAs, client requirements, and internal performance standardsProvide guidance and support to AR Associates working on enterprise accounts

    Qualifications

    3+ years of accounts receivable or revenue cycle experience requiredStrong understanding of AR workflows, denial management, and payer follow-upExperience working with complex or high-volume accountsAbility to navigate multiple systems and reconcile data across platformsStrong analytical, problem-solving, and organizational skillsEffective communication and collaboration skills

    Preferred Experience

    Experience supporting enterprise or multi-location healthcare clientsFamiliarity with multiple billing systems and/or EHR platforms (e.g., Epic)Experience working in cross-functional, highly coordinated environmentsPrior mentoring or training experience

    Pay Range$70,000—$85,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Healthcare Accounts Receivable Senior Associate  

    - Fort Lauderdale
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Accounts Receivable Senior Associate

    M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.

    Job Description

    We are seeking a knowledgeable and detail-oriented Medical Billing Accounts Receivable Senior

    Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.

    Key Responsibilities

    Follow up with insurance companies on claim status, underpayments, and denialsResolve denied and underpaid claims promptlyReview and interpret Explanation of Benefits (EOBs)Address and correct coding-related denialsUse payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim statusAnalyze AR reports to identify trends and areas for improvementPrepare and present AR reports to managementWork with internal teams to resolve claim issuesAccess EMRs to obtain necessary medical recordsPost insurance payments and handle recoupmentsReconcile client payments monthlyGenerate and send patient statements

    Qualifications

    Strong attention to detail and organizational skillsEffective communication skills, especially when working with insurancerepresentativesProficient in Microsoft Office applicationsHigh school diploma or equivalent requiredMinimum of 2–3 years of experience in healthcare accounts receivableExperience with Epic EMR preferred

    Benefits

    M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Pay Range$65,000—$80,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less
  • Salesforce Administrator (In-Person Position)  

    - New York
    Job DescriptionJob DescriptionAbout UsAt Alteva RCM, we're dedicat... Read More
    Job DescriptionJob Description

    About Us

    At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

    Position Summary

    We are seeking a highly motivated Senior Salesforce Administrator to support and enhance the Salesforce platform for our IDR Team. This role will work closely with team leadership and users to gather business requirements, improve processes through automation, troubleshoot platform issues, and help deliver scalable Salesforce solutions in a fast-paced environment.

    The ideal candidate is a strong communicator with hands-on Salesforce administration experience, expertise with Flow automation, and the ability to collaborate effectively with both technical and non-technical users.

    Key Responsibilities

    Salesforce Administration

    Serve as a Salesforce Administrator within a rapidly growing Salesforce team.Manage users, profiles, permission sets, page layouts, validation rules, record types, and security settings.Configure and maintain Salesforce Lightning applications and features.Support system performance, data integrity, and platform usability.

    Requirements Gathering & Business Support

    Work closely with the IDR Team to understand business needs and gather detailed requirements.Translate business requirements into scalable Salesforce solutions and process improvements.Document workflows, business processes, and system enhancements.Provide recommendations on Salesforce best practices and platform capabilities.

    Automation & Process Improvement

    Design, build, maintain, and troubleshoot Salesforce Flows and declarative automations.Identify opportunities to streamline manual processes and improve operational efficiency.Support ongoing optimization of team workflows and business operations.

    Troubleshooting & User Support

    Troubleshoot system issues, user-reported problems, and automation failures.Provide timely support and resolution for Salesforce-related requests.Assist users with reporting, dashboards, and general platform usage.Deliver user training and help drive Salesforce adoption within the team.

    Reporting & Data Management

    Create and maintain reports and dashboards for leadership and business users.Assist with ensuring data accuracy, consistency, and overall system hygiene.Support data imports, updates, and cleanup initiatives.

    Required Qualifications

    * 5+ years of Salesforce Administration experience.
    * Salesforce Administrator Certification preferred.
    * Strong hands-on experience with:

    * Salesforce Lightning Experience
    * Salesforce Flow
    * Reports and dashboards
    * User administration and security management
    * Proven experience gathering and documenting business requirements.
    * Strong troubleshooting and problem-solving skills.
    * Excellent verbal and written communication skills.
    * Ability to work effectively with cross-functional teams and business users.
    * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

    Pay Range$110,000—$145,000 USD

    Benefits

    Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

    Read Less

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