Job Title: Warehouse Customer Service Associate Location: Bohemia, New York, USA Job Type: Full-Time About Us: We are a fast-growing logistics and distribution company committed to delivering exceptional service and efficiency to our customers. Our warehouse operations in Bohemia, NY serve as a key hub for inventory management, order fulfillment, and customer support. Position Overview: We are seeking a reliable and customer-focused Warehouse Customer Service Associate to join our team. This role bridges warehouse operations and customer communication, ensuring accurate order processing and a high level of client satisfaction. Key Responsibilities: Serve as the primary point of contact for customer inquiries regarding orders, shipments, and inventory Coordinate with warehouse staff to ensure timely and accurate order fulfillment Process orders, returns, and exchanges using internal systems Resolve customer issues and provide timely updates on order status Maintain accurate records of customer interactions and transactions Assist with inventory checks and administrative warehouse tasks as needed Ensure compliance with company policies and safety procedures Requirements: Previous experience in customer service, warehouse operations, or logistics preferred Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Basic computer skills (MS Office, warehouse management systems a plus) High school diploma or equivalent Ability to work on-site in Bohemia, NY Compensation Benefits: Competitive hourly wage / salary (based on experience) 401(k) retirement plan with company match Health, dental, and vision insurance Paid time off (PTO) and paid holidays Life and disability insurance Employee assistance program (EAP) Opportunities for career growth and advancement Training and development programs Work Schedule: Monday to Friday
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