As a Customer Services Representative, you'll be the first point of contact for our customers — answering questions, resolving concerns, and ensuring every interaction leaves a positive impression. Day-to-day, you can expect to respond to customer inquiries. Troubleshoot issues and escalate complex cases to the appropriate team. Accurately document customer interactions in our CRM system and collaborate with internal teams to ensure timely resolution of customer needs, and contribute to a positive, team-oriented work culture.
Responsibilities:
Qualifications:
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionAlpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in customer service with no prior experience required. We provide full training and ongoing support to ensure your success!
Responsibilities:
Qualifications:
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany DescriptionAlpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.