Job DescriptionJob DescriptionAdministrator – Repair Department (Full-Time)
Allure Window Treatments – Fishtown, Philadelphia
About the Role
Are you highly organized, proactive, and great with people? Allure Window Treatments is seeking a Repair Department Administrator to oversee and support the daily operations of our growing repair division. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving, communication, and keeping things running smoothly behind the scenes.
Office hours are Mod - Fri 9am - 5:30 pm
Key Responsibilities
Oversee the day-to-day operations of the repair department
Coordinate, schedule, and track repairs from start to finish
Communicate with customers, technicians, vendors, and suppliers
Maintain accurate records of repairs, parts, and inventory
Prioritize tasks to ensure timely and efficient workflow
Provide updates and reporting on repair status and department performance
Handle customer inquiries and resolve concerns with professionalism
Qualifications
Prior administrative experience (repair/service industry preferred)
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficient in office software (Microsoft Office, Google Workspace, etc.)
Ability to work independently and collaboratively
Knowledge of technical equipment or repair processes is a plus (not required)
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