Roof Repair Team Lead
Alltimate Roofing is hiring a Roof Repair Team Lead to help build and run our dedicated roof repair and service division.
This is a field leadership role for someone who can diagnose roof leaks, explain repair options to homeowners, sell approved repair work, complete repairs with a helper, and document the job properly from start to finish.
We already have a fully outfitted company-wrapped repair van with ladders, tools, shelving, bins, and equipment ready for the right person.
Important Application Step
After applying, please complete our Predictive Index assessment here:
https://assessment.predictiveindex.com/bo/5CJG/AlltimateRepairTeamLead
Applicants who complete the assessment will be prioritized for interviews.
What You’ll Do
Run company-assigned roof repair appointmentsInspect and diagnose roof leaks and repair issuesExplain findings and repair options to homeownersSell approved repair work using company pricing standardsComplete approved repairs independently or with assigned support, depending on job scope, safety requirements, staffing, and management direction.Take before, during, and after photosUpload job notes, photos, approvals, and completion detailsKeep the repair van, tools, materials, and inventory organizedFollow company safety, pricing, documentation, and change order standardsAssist with emergency tarp work when neededReport to the office or warehouse during scheduled hours when not in the field
What We’re Looking For
The right person is:
Experienced with roofing repairsComfortable diagnosing leaks and roof problemsAble to safely climb ladders and work on roofsProfessional with homeownersComfortable explaining repair options and asking for the saleOrganized and detail-orientedWilling to follow a company processComfortable using a phone or app for photos and job notesAble to lead and work alongside a helperReliable, safe, and accountable
This Role Is Not For Someone Who
Only wants to install and avoid customersDoes not want to document work with photos and notesWants to do things their own way without following company standardsOnly wants to work when repair jobs are already scheduledIs not comfortable being responsible for a company van, tools, and materials
Helpful Experience
Shingle roof repairsLeak diagnosisPipe boot replacementFlashing repairsChimney or wall flashingValley repairsSkylight leaksEmergency tarpingRoofing sales or estimatingCustomer-facing service work
Compensation
This role offers full-time base compensation up to $60,000 per year, depending on experience, skill level, and fit.
Performance bonus opportunity is available after the initial training period. Bonuses are based on completed and collected repair work, gross profit, close rate, quality of work, documentation, safety, customer satisfaction, collections, and low callback rate.
Top performers may earn additional income through performance bonuses and approved after-hours emergency tarp work.
Final compensation, pay structure, and overtime treatment will be handled according to applicable wage and hour rules.
Schedule
This is a full-time position.
When repair appointments or approved repair jobs are scheduled, the Repair Team Lead will be in the field inspecting, selling, completing, or documenting roof repair work.
When repair appointments are not scheduled, the Repair Team Lead is expected to report to the office or warehouse during scheduled hours to help with van organization, material prep, warehouse organization, tarp readiness, and other service-support needs.
Some early mornings, late afternoons, and occasional Saturday or emergency tarp work may be required depending on weather, customer needs, and repair schedule.
Why This Role Matters
Roof repairs are an important part of our company. Many homeowners need a professional they can trust to properly diagnose and fix roof problems without guessing, overselling, or cutting corners.
This role gives the right person the opportunity to lead a repair team, use a fully outfitted company van, work directly with homeowners, earn performance-based compensation, and help build a serious repair division inside an established roofing company.
Apply
Apply through ZipRecruiter and complete the Predictive Index assessment here:
https://assessment.predictiveindex.com/bo/5CJG/AlltimateRepairTeamLead
Applicants who complete the assessment will be prioritized.
Read LessResidential Exterior Sales Representative | Roofing, Siding, Windows | $100K to $160K
Alltimate Roofing is hiring a full-time Residential Exterior Sales Representative to meet with homeowners, inspect roofing and exterior needs, present project options, explain financing, and help customers make confident decisions about their home.
This role is primarily focused on residential roofing, with opportunities to also sell siding, windows, gutters, repairs, and related exterior projects. Most of our work is retail residential exterior remodeling, with some storm damage, insurance, and repair-related conversations.
This is a W2, commission-based role with realistic first-year earnings of $100,000 to $160,000 for the right performer. Paid training is provided during ramp-up at $500 per week for two weeks.
Most appointments are company-generated, but this is not an order-taking role. The best reps here listen well, inspect thoroughly, explain options clearly, discuss financing confidently, create referral opportunities, and keep accurate customer information updated.
APPLICATION STEP
To be considered, please complete the ZipRecruiter application and screening questions.
Applicants who complete our Predictive Index assessment will receive priority consideration for interviews:
https://assessment.predictiveindex.com/bo/5CJG/AlltimateSalesRepresentitive
The assessment helps us evaluate role fit, communication style, decision-making, learning pace, and fit for a structured sales environment. It is not the only factor in our hiring decision, but completing it helps us move qualified candidates forward faster.
WHAT YOU’LL DO
• Meet homeowners in person for scheduled consultations
• Inspect roofing and exterior conditions
• Use required photos, ladder access, or drone documentation when needed
• Help homeowners understand project needs, timing, and available options
• Build estimates in AccuLynx
• Explain financing options clearly and professionally
• Discuss roofing, siding, windows, gutters, and related exterior solutions
• Answer questions around price, value, timing, financing, and project details
• Collect deposits on approved projects
• Keep CRM notes, tasks, photos, and customer updates current
• Provide clean handoff information for production and admin
• Attend weekly sales meetings and required training
• Work afternoons, evenings, and Saturdays based on homeowner availability
• Generate referrals and neighborhood opportunities when appropriate
• Take ownership of communication, follow-up quality, and customer experience
WHAT WE PROVIDE
• Company-generated appointments
• Paid training during ramp-up
• Ride-alongs
• Consultation process and scripts
• Financing and product training
• AccuLynx estimate templates
• GreenSky financing tools
• Tablet, ladder, 4K drone, measuring software, sales materials, and company apparel
• Company vehicle for appointments after approval and trust are established
During the first 90 days, the company vehicle is picked up and returned to the office unless otherwise approved.
WHO SUCCEEDS HERE
You will do well here if you are:
• Competitive
• Consistent
• Coachable
• Comfortable talking about money and financing
• Strong face-to-face with homeowners
• Able to listen before presenting
• Willing to follow a proven consultation process
• Able to guide homeowners without being pushy
• Disciplined with CRM notes, photos, and follow-up
• Motivated to create referrals and neighborhood opportunities
• Mature enough to take ownership instead of blaming leads, pricing, customers, weather, or the company
The best reps here follow the same professional process every time. They stay consistent, even after a good week or a difficult appointment.
WHO SHOULD NOT APPLY
Do not apply if:
• You need a base salary to stay motivated
• You are uncomfortable with commission-based income
• You do not want to work evenings or Saturdays
• You are not comfortable meeting homeowners in person
• You avoid talking about price, financing, or project details
• You want to simply wait for appointments to appear on your calendar
• You think CRM notes, photos, and follow-up are optional
• You want to do the job your own way instead of following a process
• You blame poor results on everyone except yourself
• You cannot handle direct coaching and accountability
• You do not have a valid driver’s license
• Your driving history would prevent you from responsibly operating a company vehicle
This role is for someone who wants to be trained, measured, coached, and paid based on performance.
QUALIFICATIONS
Required
• Valid driver’s license
• Driving record acceptable for company vehicle use
• Ability to meet homeowners in person
• Ability to work evenings and Saturdays
• Comfort with commission-based compensation
• Comfort using CRM software, tablets, photos, and sales tools
• Ability to follow a structured consultation process
• Professional appearance and communication
• Willingness to inspect roofs and exterior home conditions
• Willingness to use ladder access or drone documentation when needed
Preferred
• In-home sales experience
• Roofing, siding, window, solar, HVAC, insurance, or exterior remodeling sales experience
• Experience selling larger residential projects
• Experience with AccuLynx or similar CRM systems
• Experience discussing financing options with customers
Roofing experience is helpful, but not required. We would rather train a strong in-home consultant with ownership, discipline, and coachability than hire someone experienced who will not follow the process.
SCHEDULE
This is a full-time field role.
Appointments are scheduled when homeowners are available, which often means afternoons, evenings, and Saturdays. The service area includes Cleveland, TN and surrounding areas within approximately 90 minutes.
There is no daily office requirement at this time, but weekly meetings, required training, ride-alongs, CRM updates, and team communication are mandatory.
No Sundays are currently required.
COMPENSATION
This is a W2, commission-based role.
Realistic first-year earnings for the right performer are $100,000 to $160,000.
Paid training is provided during the initial ramp-up at $500 per week for two weeks.
Our average performers currently earn around $125,000 annually, and top performers earn around $160,000 annually.
We do not advertise fantasy income numbers. This role pays well because it requires consistency, accountability, strong communication, financing confidence, and the ability to guide homeowners through residential exterior projects professionally.
Read Less