All for Health, Health for All, Inc. (AFH) is a nonprofit Federally Qualified Health Center (FQHC) and a certified Patient-Centered Medical Home. For over 40 years, we have provided high-quality, accessible healthcare services to medically underserved and diverse populations across Los Angeles County, Orange County, and the state of Nevada. Our integrated, team-based model includes general family practice, pediatrics, behavioral health, mental health services, and adult day health care. In the past year alone, we served over 30,000 patients across more than 90,000 visits at a dozen clinic locations.
AFH is currently seeking dedicated and compassionate individuals to join our mission-driven team. Due to our continued growth, we are currently hiring full-time Front Desk Clerks for our Glendale, Burbank, and Sunland locations. This is an excellent opportunity to engage directly with patients and contribute to a supportive, patient-centered care environment.
Responsibilities include but are not limited to:
Answering and directing phone calls professionallyGreeting and assisting patients upon arrivalScheduling, modifying, and canceling appointmentsMaintaining efficient patient flow and clinic schedulesVerifying insurance coverage and benefitsAccurately entering patient information into the Electronic Medical Records (EMR) systemEnsuring medical records are current and properly maintainedReconciling daily charges and billingPerforming other administrative duties as assignedQualifications:
Minimum of 3 years of customer service experience in a medical or healthcare settingStrong verbal and written communication skillsAbility to read and understand basic medical terminologyProficiency with computers and electronic medical systemsKnowledge of insurance plans, benefits verification, and authorization proceduresAbility to prioritize tasks, multi-task efficiently, and demonstrate critical thinkingHighly organized, detail-oriented, and able to work independentlyProfessional, calm, and empathetic demeanor in high-pressure situationsAt AFH, we value individuals who are mature, sincere, and empathetic with patients and staff alike. A positive attitude and a commitment to building trust are essential.
Company DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services.Company DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. Read LessAll for Health, Health for All, Inc. (AFH) is a nonprofit Federally Qualified Health Center (FQHC) and a certified Patient-Centered Medical Home. For over 40 years, we have provided high-quality, accessible healthcare services to medically underserved and diverse populations across Los Angeles County, Orange County, and the state of Nevada. Our integrated, team-based model includes general family practice, pediatrics, behavioral health, mental health services, and adult day health care. In the past year alone, we served over 30,000 patients across more than 90,000 visits at a dozen clinic locations.
AFH is currently seeking dedicated and compassionate individuals to join our mission-driven team. We are hiring Full-Time medical biller/collector.
SUMMARY
An individual must be able to perform each essential duty satisfactorily which includes billing, posting payments, answering patient questions and concerns by phone or personally in fast-paced, patient-oriented, clinical environment.
Essential Duties and Responsibilities
Review patient encounters for accuracy and completeness and obtain any missing information.Accurately audit encounters of all-payer sources and generate claims for electronic or paper claims for submission, daily to ensure timely collections.All accounts are to be reviewed for insurance or patient follow-up.Review and follow-up on unpaid EOB’s & RAs to ensure follow-up is done on a timely basis.Identify and bill secondary or tertiary insurances.Post payments. Check each insurance payment for accuracy and compliance with contract discounts.Answer all patient or insurance telephone inquiries pertaining to assigned accounts.Capitation Payments & EOBs: Post capitation payments and complete various excel reports which break down capitation payments by providers and payers.Process refund requests on a weekly basis.Perform electronic claims transmissions on a weekly basis, preferably on every Thursdays.All other duties assigned by your supervisorQUALIFICATIONS
High School Graduate/GEDBilling and Medical Terminology courses strongly recommendedUp to and including 2 (two) years’ experienceWorking knowledge of contracted insurance plansExperience working with the publicAbility to maintain an outgoing, friendly attitude with patients and staff even under pressureAbility to work with interruptions and manage multiple prioritiesAbility to speak, understand and write grammatically correct EnglishAccuracy in spelling and basic mathAbility to write clearly, concisely, logically, and legiblyWorking knowledge of general office dutiesTyping at least 35 wpm and 10key adding machine by touchAbility to work in a fast-paced environmentAn individual must be able to perform each essential duty satisfactorily which includes billing, posting payments, answering patient questions and concerns by phone or personally in fast-paced, patient-oriented, clinical environment.
High School Graduate/GEDBilling and Medical Terminology courses strongly recommendedUp to and including 2-3 years’ experienceCompany DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services.Company DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. Read LessAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of Los Angeles, Orange County and Nevada state. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. We served over 30,000 patients last year with over 90,000 visits across a dozen clinic locations. Our comprehensive and integrated care delivery model is paramount to our success in ensuring continuity and coordination of care for all patients throughout their disease management.
At this time, AFH welcomes applicants interested in joining our growing, talented, and mission-driven team to submit their information for immediate consideration. We are currently recruiting a Full-Time Medical Assistant . This is a rewarding and exceptional opportunity to proactively engage with patients and our care team.
ESSENTIAL DUTIES
Preparation of exam roomsAssisting the provider with proceduresCollection and maintenance of accurate, legible patient documents including patient history, triage, and handling of patient phone calls in compliance with state laws and regulations governing the legal scope of practice of medical assistantsCleaning and restocking exam roomsCleaning and sterilization of equipmentNotification of lab results, imaging results, and medication refills to patients by phoneCoordination of careParticipation in training and quality improvement activities, and compliance with policies and guidelinesParticipation in pre-visit planning and regular team huddle ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety and satisfactionMaintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety and satisfaction.Ensure complete and accurate registration, including verification of demographic and current insurance informationAssemble information concerning the patient’s clinical background and referral needsContact review organizations and insurance companies to ensure prior approval requirements are metReview details and expectations about the referral with patientsAssists patients in problem-solving potential issues related to the health care system, problems with insurance coverage, or social barriers such as interpretation or transportation needsIdentify and utilize community and cultural resources suited to patient populationsEnsure referrals are addressed in a timely manner.Must demonstrate integrity, sound judgment, demonstrated leadership skills, and strong interpersonal skills.Other duties as assignedQUALIFICATIONS
Proof of acceptable and appropriate training as deemed by the Medical Board of CaliforniaExceptional human relations skillsPediatric ExperienceAbility and willingness to work with people regardless of age, race, ethnicity, gender, sexual orientation, or disease stateAbility to maintain a friendly attitude with patients and staff, especially under pressureAble to manage multiple prioritiesAbility to speak, understand, write, and type English as well as having basic math and spelling skillsExperience a minimum of 3 yearsExperience with ICD-10 codes and EMR SystemCompany DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services.Company DescriptionAll for Health, Health for All, Inc. (AFH) has provided health services to the medically underserved and indigent community for over 40 years. AFH is a nonprofit Federally Qualified Health Center and certified Patient-Centered Medical Home whose mission is to eliminate disparities in access to health care for the underserved multi-ethnic diverse population of California and Nevada States. AFH’s services encompass general family practice, pediatric care, mental health, and behavioral health services as well as adult day health care services. Read Less