Field Service Controls Engineer – Web Handling & Drives
We are seeking an experienced Field Service Controls Engineer to provide hands-on technical support, troubleshooting, commissioning, and startup assistance for industrial automation systems, variable frequency drives, and web-handling equipment in customer production environments.
The ideal candidate has strong experience troubleshooting Rockwell Automation control systems, PowerFlex drives, PLC programming, HMI applications, electrical controls, and industrial networks. Experience with winding systems, tension control, dancer systems, load cells, or other web-handling applications is strongly preferred.
This position requires advanced diagnostic ability, professional customer communication, and the ability to independently troubleshoot complex equipment issues in active manufacturing environments.
Key Responsibilities
Provide onsite field service support for industrial automation systems, control equipment, variable frequency drives, and manufacturing machinery.Troubleshoot Rockwell Automation platforms, including Studio 5000, Logix Designer, ControlLogix, and CompactLogix.Diagnose PLC logic, ladder logic, control sequences, input/output signals, interlocks, alarms, and machine-operation issues.Troubleshoot and support FactoryTalk View SE and FactoryTalk View ME applications, operator interfaces, alarms, and HMI communications.Configure, commission, and troubleshoot PowerFlex variable frequency drives, including PowerFlex 525, PowerFlex 753, and PowerFlex 755 drives.Read and interpret electrical schematics, control drawings, machine documentation, and field-wiring diagrams.Perform electrical diagnostics and motor diagnostics, including motor testing, megger testing, encoder verification, analog signal troubleshooting, and control-panel inspection.Troubleshoot industrial Ethernet networks, EtherNet/IP communications, IP addressing, managed and unmanaged switches, and device connectivity.Diagnose web-handling systems and tension-control applications, including winders, unwinds, driven rolls, sectional drives, dancer systems, and load-cell feedback systems.Support open-loop tension control and closed-loop tension control strategies, including taper tension, dancer-position control, load-cell control, and cascade control.Tune and troubleshoot PID control loops, including gain adjustment, loop instability, oscillation, integral windup, and feedback issues.Calibrate and troubleshoot load cells, amplifiers, signal-conditioning equipment, and tension-feedback scaling.Perform equipment commissioning, machine startup, system validation, and corrective troubleshooting at customer sites.Communicate technical findings clearly to customers, operators, maintenance teams, engineering personnel, and internal stakeholders.Prepare accurate field-service reports documenting equipment conditions, diagnostic steps, corrective actions, root causes, and recommended follow-up work.Work independently in customer facilities while maintaining professional, safe, and responsive service.Follow applicable electrical safety procedures, customer-site requirements, and industrial safety standards.Required Qualifications
Associate degree or higher in Electrical Technology, Controls Engineering, Automation Engineering, or a related technical discipline, or equivalent hands-on experience.At least three years of experience in industrial automation, field service, controls engineering, equipment commissioning, drives, or manufacturing support.Hands-on experience troubleshooting Rockwell Automation PLC systems, including ControlLogix or CompactLogix.Working knowledge of Studio 5000, Logix Designer, ladder logic programming, and PLC troubleshooting.Experience commissioning or troubleshooting PowerFlex variable frequency drives or similar industrial drive systems.Ability to read electrical schematics, control drawings, and field-wiring documentation.Experience troubleshooting electrical controls, motors, encoders, analog signals, sensors, and industrial control panels.Working knowledge of industrial Ethernet networks and EtherNet/IP communications.Strong analytical, troubleshooting, technical documentation, and customer-service skills.Ability to identify root causes and resolve complex electrical, controls, communications, and machine-performance issues.Ability to work independently in active manufacturing and customer production environments.Ability to travel to customer facilities as required.Preferred Qualifications
Experience with PowerFlex 525, PowerFlex 753, and PowerFlex 755 drives.Experience with FactoryTalk View SE or FactoryTalk View ME.Experience with web handling, converting, printing, coating, laminating, paper, film, foil, textile, or similar continuous-process equipment.Knowledge of center winders, center unwinds, surface winders, driven rolls, and sectional drive systems.Experience with dancer-position control, load-cell tension control, taper tension, and cascade-control applications.Experience calibrating load cells, signal conditioners, and tension-control amplifiers.Knowledge of PID loop tuning, gain adjustment, integral windup, derivative filtering, and loop-stability troubleshooting.Familiarity with Function Block Diagram, Structured Text, or Sequential Function Chart programming.Previous field-service, commissioning, startup, or customer-site troubleshooting experience.Experience performing root-cause analysis, machine optimization, controls upgrades, or system retrofits.Familiarity with motor control systems, feedback devices, encoders, torque control, speed regulation, and drive synchronization.
Work Environment
This position involves working in active manufacturing environments and may require travel, extended periods onsite, and occasional support outside standard business hours depending on customer production needs. The role may involve working near operating machinery, electrical control panels, production equipment, motors, drives, and industrial processes while following all required safety procedures.
Field Service Controls Engineer, industrial automation systems, variable frequency drives, web-handling equipment, Rockwell Automation control systems, PowerFlex drives, PLC programming, HMI applications, electrical controls, industrial networks, winding systems, tension control, dancer systems, load cells, web-handling applications, manufacturing environments, field service support, Studio 5000, Logix Designer, ControlLogix, CompactLogix, PLC logic, FactoryTalk View SE, FactoryTalk View ME, PowerFlex variable frequency drives, PowerFlex 525, PowerFlex 753, PowerFlex 755, electrical schematics, electrical diagnostics, megger testing, industrial Ethernet networks, EtherNet/IP communications, web-handling systems, tension-control applications, open-loop tension control, closed-loop tension control, PID control loops, load cells, field-service reports, industrial safety standards, Electrical Technology, Controls Engineering, Automation Engineering, industrial automation, ladder logic programming, industrial drive systems, industrial control panels, customer-service skills, continuous-process equipment, center winders, center unwinds, Function Block Diagram, Structured Text, Sequential Function Chart, root-cause analysis
Read LessField Service Controls Engineer – Web Handling & Drives
We are seeking an experienced Field Service Controls Engineer to provide hands-on technical support, troubleshooting, commissioning, and startup assistance for industrial automation systems, variable frequency drives, and web-handling equipment in customer production environments.
The ideal candidate has strong experience troubleshooting Rockwell Automation control systems, PowerFlex drives, PLC programming, HMI applications, electrical controls, and industrial networks. Experience with winding systems, tension control, dancer systems, load cells, or other web-handling applications is strongly preferred.
This position requires advanced diagnostic ability, professional customer communication, and the ability to independently troubleshoot complex equipment issues in active manufacturing environments.
Key Responsibilities
Provide onsite field service support for industrial automation systems, control equipment, variable frequency drives, and manufacturing machinery.Troubleshoot Rockwell Automation platforms, including Studio 5000, Logix Designer, ControlLogix, and CompactLogix.Diagnose PLC logic, ladder logic, control sequences, input/output signals, interlocks, alarms, and machine-operation issues.Troubleshoot and support FactoryTalk View SE and FactoryTalk View ME applications, operator interfaces, alarms, and HMI communications.Configure, commission, and troubleshoot PowerFlex variable frequency drives, including PowerFlex 525, PowerFlex 753, and PowerFlex 755 drives.Read and interpret electrical schematics, control drawings, machine documentation, and field-wiring diagrams.Perform electrical diagnostics and motor diagnostics, including motor testing, megger testing, encoder verification, analog signal troubleshooting, and control-panel inspection.Troubleshoot industrial Ethernet networks, EtherNet/IP communications, IP addressing, managed and unmanaged switches, and device connectivity.Diagnose web-handling systems and tension-control applications, including winders, unwinds, driven rolls, sectional drives, dancer systems, and load-cell feedback systems.Support open-loop tension control and closed-loop tension control strategies, including taper tension, dancer-position control, load-cell control, and cascade control.Tune and troubleshoot PID control loops, including gain adjustment, loop instability, oscillation, integral windup, and feedback issues.Calibrate and troubleshoot load cells, amplifiers, signal-conditioning equipment, and tension-feedback scaling.Perform equipment commissioning, machine startup, system validation, and corrective troubleshooting at customer sites.Communicate technical findings clearly to customers, operators, maintenance teams, engineering personnel, and internal stakeholders.Prepare accurate field-service reports documenting equipment conditions, diagnostic steps, corrective actions, root causes, and recommended follow-up work.Work independently in customer facilities while maintaining professional, safe, and responsive service.Follow applicable electrical safety procedures, customer-site requirements, and industrial safety standards.Required Qualifications
Associate degree or higher in Electrical Technology, Controls Engineering, Automation Engineering, or a related technical discipline, or equivalent hands-on experience.At least three years of experience in industrial automation, field service, controls engineering, equipment commissioning, drives, or manufacturing support.Hands-on experience troubleshooting Rockwell Automation PLC systems, including ControlLogix or CompactLogix.Working knowledge of Studio 5000, Logix Designer, ladder logic programming, and PLC troubleshooting.Experience commissioning or troubleshooting PowerFlex variable frequency drives or similar industrial drive systems.Ability to read electrical schematics, control drawings, and field-wiring documentation.Experience troubleshooting electrical controls, motors, encoders, analog signals, sensors, and industrial control panels.Working knowledge of industrial Ethernet networks and EtherNet/IP communications.Strong analytical, troubleshooting, technical documentation, and customer-service skills.Ability to identify root causes and resolve complex electrical, controls, communications, and machine-performance issues.Ability to work independently in active manufacturing and customer production environments.Ability to travel to customer facilities as required.Preferred Qualifications
Experience with PowerFlex 525, PowerFlex 753, and PowerFlex 755 drives.Experience with FactoryTalk View SE or FactoryTalk View ME.Experience with web handling, converting, printing, coating, laminating, paper, film, foil, textile, or similar continuous-process equipment.Knowledge of center winders, center unwinds, surface winders, driven rolls, and sectional drive systems.Experience with dancer-position control, load-cell tension control, taper tension, and cascade-control applications.Experience calibrating load cells, signal conditioners, and tension-control amplifiers.Knowledge of PID loop tuning, gain adjustment, integral windup, derivative filtering, and loop-stability troubleshooting.Familiarity with Function Block Diagram, Structured Text, or Sequential Function Chart programming.Previous field-service, commissioning, startup, or customer-site troubleshooting experience.Experience performing root-cause analysis, machine optimization, controls upgrades, or system retrofits.Familiarity with motor control systems, feedback devices, encoders, torque control, speed regulation, and drive synchronization.
Work Environment
This position involves working in active manufacturing environments and may require travel, extended periods onsite, and occasional support outside standard business hours depending on customer production needs. The role may involve working near operating machinery, electrical control panels, production equipment, motors, drives, and industrial processes while following all required safety procedures.
Field Service Controls Engineer, industrial automation systems, variable frequency drives, web-handling equipment, Rockwell Automation control systems, PowerFlex drives, PLC programming, HMI applications, electrical controls, industrial networks, winding systems, tension control, dancer systems, load cells, web-handling applications, manufacturing environments, field service support, Studio 5000, Logix Designer, ControlLogix, CompactLogix, PLC logic, FactoryTalk View SE, FactoryTalk View ME, PowerFlex variable frequency drives, PowerFlex 525, PowerFlex 753, PowerFlex 755, electrical schematics, electrical diagnostics, megger testing, industrial Ethernet networks, EtherNet/IP communications, web-handling systems, tension-control applications, open-loop tension control, closed-loop tension control, PID control loops, load cells, field-service reports, industrial safety standards, Electrical Technology, Controls Engineering, Automation Engineering, industrial automation, ladder logic programming, industrial drive systems, industrial control panels, customer-service skills, continuous-process equipment, center winders, center unwinds, Function Block Diagram, Structured Text, Sequential Function Chart, root-cause analysis
Read LessControls / PLC Engineer (Siemens) – Contract
Location: Hamilton, Ontario (preferred)
Job Type: Contract (4–6+ weeks)
Industry: Industrial Automation, Automation Systems, Manufacturing
We are seeking an experienced Controls / PLC Engineer with strong Siemens PLC expertise for a short-term contract assignment supporting industrial automation projects. The successful candidate will be responsible for PLC programming, controls troubleshooting, commissioning, and startup support for automation systems. This role is ideal for an engineer with hands-on experience in industrial controls who can quickly integrate into an existing project and deliver results.
Responsibilities
Program, modify, and troubleshoot Siemens PLC systems.Perform PLC programming, testing, and validation for industrial automation equipment.Support commissioning, startup, and system integration activities.Diagnose and resolve controls, electrical, and automation issues in the field.Work with engineering, maintenance, and production teams to ensure reliable system performance.Optimize automation processes and improve machine performance.Document programming changes, testing results, and commissioning activities.Follow established engineering, safety, and quality standards throughout the project.Qualifications
Experience as a Controls Engineer, PLC Engineer, or Automation Engineer.Strong hands-on experience with Siemens PLCs (such as SIMATIC S7, TIA Portal, or Step 7).Experience with PLC programming, commissioning, startup, and controls troubleshooting.Knowledge of industrial automation systems, electrical controls, and machine integration.Ability to read and interpret electrical schematics and control drawings.Strong problem-solving and troubleshooting skills.Excellent communication and teamwork abilities.Ability to work onsite in the Hamilton, Ontario area.Availability for a 4–6+ week contract.Preferred Qualifications
Experience with HMI, SCADA, industrial networking (Profinet, Ethernet/IP), and VFDs.Previous experience supporting manufacturing or industrial automation environments.Ability to work independently with minimal supervision.Contract Details
Position: Controls / PLC EngineerLocation: Hamilton, OntarioDuration: Minimum 4–6 weeks (potential extension based on project needs)Employment Type: Contract
Controls Engineer, PLC Engineer, Automation Engineer, Siemens PLC, SIMATIC S7, TIA Portal, Step 7, PLC Programming, Commissioning, Startup, Controls Troubleshooting, Industrial Automation, Automation Systems, HMI, SCADA, Industrial Controls, Electrical Controls, Machine Integration, Profinet, VFDs, Manufacturing
Read LessControls / PLC Engineer (Siemens) – Contract
Location: Hamilton, Ontario (preferred)
Job Type: Contract (4–6+ weeks)
Industry: Industrial Automation, Automation Systems, Manufacturing
We are seeking an experienced Controls / PLC Engineer with strong Siemens PLC expertise for a short-term contract assignment supporting industrial automation projects. The successful candidate will be responsible for PLC programming, controls troubleshooting, commissioning, and startup support for automation systems. This role is ideal for an engineer with hands-on experience in industrial controls who can quickly integrate into an existing project and deliver results.
Responsibilities
Program, modify, and troubleshoot Siemens PLC systems.Perform PLC programming, testing, and validation for industrial automation equipment.Support commissioning, startup, and system integration activities.Diagnose and resolve controls, electrical, and automation issues in the field.Work with engineering, maintenance, and production teams to ensure reliable system performance.Optimize automation processes and improve machine performance.Document programming changes, testing results, and commissioning activities.Follow established engineering, safety, and quality standards throughout the project.Qualifications
Experience as a Controls Engineer, PLC Engineer, or Automation Engineer.Strong hands-on experience with Siemens PLCs (such as SIMATIC S7, TIA Portal, or Step 7).Experience with PLC programming, commissioning, startup, and controls troubleshooting.Knowledge of industrial automation systems, electrical controls, and machine integration.Ability to read and interpret electrical schematics and control drawings.Strong problem-solving and troubleshooting skills.Excellent communication and teamwork abilities.Ability to work onsite in the Hamilton, Ontario area.Availability for a 4–6+ week contract.Preferred Qualifications
Experience with HMI, SCADA, industrial networking (Profinet, Ethernet/IP), and VFDs.Previous experience supporting manufacturing or industrial automation environments.Ability to work independently with minimal supervision.Contract Details
Position: Controls / PLC EngineerLocation: Hamilton, OntarioDuration: Minimum 4–6 weeks (potential extension based on project needs)Employment Type: Contract
Controls Engineer, PLC Engineer, Automation Engineer, Siemens PLC, SIMATIC S7, TIA Portal, Step 7, PLC Programming, Commissioning, Startup, Controls Troubleshooting, Industrial Automation, Automation Systems, HMI, SCADA, Industrial Controls, Electrical Controls, Machine Integration, Profinet, VFDs, Manufacturing
Read LessQuality Engineer
Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.
After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.
The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.
RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed
QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office, and Outlook
• Must be able to work independently and as part of a team
• Working knowledge of Geometric Dimensioning & Tolerancing, GD&T
• Working knowledge of Measurement Systems Analysis, MSA, and GR&R
• Working knowledge of Advanced Product Quality Planning, APQP
• Working knowledge of Statistical Process Control, SPC
• Working knowledge of Production Part Approval Process, PPAP
• Working knowledge of Lean Manufacturing and continuous improvement techniques
• Working knowledge of 8D problem solving, root cause analysis, and corrective action systems
• Working knowledge of CMM inspection, dimensional reporting, and statistical analysis
EDUCATION & EXPERIENCE:
5 years’ experience as a Tier 1 Automotive Quality Engineer
7 years’ experience in automotive manufacturing
High School Diploma or GED
LANGUAGE SKILLS:
Ability to write and communicate clearly and effectively in English
Proven customer communication skills and ability to manage customer-facing quality discussions
METRICS:
PPAP submitted on timeQuality issue fast responseCustomer scorecards - ContributorCorrective action closure and effectivenessCOPQ reduction, including scrap, sorting, rework, and unnecessary inspectionOTHER REQUIREMENTS:
Must be willing and able to drive and work at all facilities and travel to customer locations. Must have passport and be willing and able to travel internationally. Must be able to support customer launch activities, quality reviews, and on-site issue resolution as needed.
Automotive Quality Engineering, Tier 1 Automotive Quality Engineer, automotive manufacturing, GM, Stellantis, GM customer portals, Stellantis supplier portals, new program launches, launch quality, product quality controls, process controls, automotive quality systems, quality-related production issues, customer quality concerns, corrective action management, engineering changes, Team Problem Solving, continuous improvement, APQP Core documentation, Control Plans, FMEA, Process Flow Charts, Work Instructions, quality issue resolution, customer complaints, CMM data, statistical data, COPQ, Cost of Poor Quality, 8D reports, product audits, process audits, PPAP submissions, metal stampings, root cause analysis, process capability, manufacturing performance, IATF 16949:2016, measurement tools, statistical software, MS Office, GD&T, MSA, GR&R, APQP, SPC, PPAP, Lean Manufacturing, customer communication skills
Read LessQuality Engineer
Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.
After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.
The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.
RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed
QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office, and Outlook
• Must be able to work independently and as part of a team
• Working knowledge of Geometric Dimensioning & Tolerancing, GD&T
• Working knowledge of Measurement Systems Analysis, MSA, and GR&R
• Working knowledge of Advanced Product Quality Planning, APQP
• Working knowledge of Statistical Process Control, SPC
• Working knowledge of Production Part Approval Process, PPAP
• Working knowledge of Lean Manufacturing and continuous improvement techniques
• Working knowledge of 8D problem solving, root cause analysis, and corrective action systems
• Working knowledge of CMM inspection, dimensional reporting, and statistical analysis
EDUCATION & EXPERIENCE:
5 years’ experience as a Tier 1 Automotive Quality Engineer
7 years’ experience in automotive manufacturing
High School Diploma or GED
LANGUAGE SKILLS:
Ability to write and communicate clearly and effectively in English
Proven customer communication skills and ability to manage customer-facing quality discussions
METRICS:
PPAP submitted on timeQuality issue fast responseCustomer scorecards - ContributorCorrective action closure and effectivenessCOPQ reduction, including scrap, sorting, rework, and unnecessary inspectionOTHER REQUIREMENTS:
Must be willing and able to drive and work at all facilities and travel to customer locations. Must have passport and be willing and able to travel internationally. Must be able to support customer launch activities, quality reviews, and on-site issue resolution as needed.
Automotive Quality Engineering, Tier 1 Automotive Quality Engineer, automotive manufacturing, GM, Stellantis, GM customer portals, Stellantis supplier portals, new program launches, launch quality, product quality controls, process controls, automotive quality systems, quality-related production issues, customer quality concerns, corrective action management, engineering changes, Team Problem Solving, continuous improvement, APQP Core documentation, Control Plans, FMEA, Process Flow Charts, Work Instructions, quality issue resolution, customer complaints, CMM data, statistical data, COPQ, Cost of Poor Quality, 8D reports, product audits, process audits, PPAP submissions, metal stampings, root cause analysis, process capability, manufacturing performance, IATF 16949:2016, measurement tools, statistical software, MS Office, GD&T, MSA, GR&R, APQP, SPC, PPAP, Lean Manufacturing, customer communication skills
Read LessQuality Engineer
Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.
After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.
The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.
RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed
QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office, and Outlook
• Must be able to work independently and as part of a team
• Working knowledge of Geometric Dimensioning & Tolerancing, GD&T
• Working knowledge of Measurement Systems Analysis, MSA, and GR&R
• Working knowledge of Advanced Product Quality Planning, APQP
• Working knowledge of Statistical Process Control, SPC
• Working knowledge of Production Part Approval Process, PPAP
• Working knowledge of Lean Manufacturing and continuous improvement techniques
• Working knowledge of 8D problem solving, root cause analysis, and corrective action systems
• Working knowledge of CMM inspection, dimensional reporting, and statistical analysis
EDUCATION & EXPERIENCE:
5 years’ experience as a Tier 1 Automotive Quality Engineer
7 years’ experience in automotive manufacturing
High School Diploma or GED
LANGUAGE SKILLS:
Ability to write and communicate clearly and effectively in English
Proven customer communication skills and ability to manage customer-facing quality discussions
METRICS:
PPAP submitted on timeQuality issue fast responseCustomer scorecards - ContributorCorrective action closure and effectivenessCOPQ reduction, including scrap, sorting, rework, and unnecessary inspectionOTHER REQUIREMENTS:
Must be willing and able to drive and work at all facilities and travel to customer locations. Must have passport and be willing and able to travel internationally. Must be able to support customer launch activities, quality reviews, and on-site issue resolution as needed.
Automotive Quality Engineering, Tier 1 Automotive Quality Engineer, automotive manufacturing, GM, Stellantis, GM customer portals, Stellantis supplier portals, new program launches, launch quality, product quality controls, process controls, automotive quality systems, quality-related production issues, customer quality concerns, corrective action management, engineering changes, Team Problem Solving, continuous improvement, APQP Core documentation, Control Plans, FMEA, Process Flow Charts, Work Instructions, quality issue resolution, customer complaints, CMM data, statistical data, COPQ, Cost of Poor Quality, 8D reports, product audits, process audits, PPAP submissions, metal stampings, root cause analysis, process capability, manufacturing performance, IATF 16949:2016, measurement tools, statistical software, MS Office, GD&T, MSA, GR&R, APQP, SPC, PPAP, Lean Manufacturing, customer communication skills
Read LessQuality Engineer
Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.
After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.
The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.
RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed
QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office, and Outlook
• Must be able to work independently and as part of a team
• Working knowledge of Geometric Dimensioning & Tolerancing, GD&T
• Working knowledge of Measurement Systems Analysis, MSA, and GR&R
• Working knowledge of Advanced Product Quality Planning, APQP
• Working knowledge of Statistical Process Control, SPC
• Working knowledge of Production Part Approval Process, PPAP
• Working knowledge of Lean Manufacturing and continuous improvement techniques
• Working knowledge of 8D problem solving, root cause analysis, and corrective action systems
• Working knowledge of CMM inspection, dimensional reporting, and statistical analysis
EDUCATION & EXPERIENCE:
5 years’ experience as a Tier 1 Automotive Quality Engineer
7 years’ experience in automotive manufacturing
High School Diploma or GED
LANGUAGE SKILLS:
Ability to write and communicate clearly and effectively in English
Proven customer communication skills and ability to manage customer-facing quality discussions
METRICS:
PPAP submitted on timeQuality issue fast responseCustomer scorecards - ContributorCorrective action closure and effectivenessCOPQ reduction, including scrap, sorting, rework, and unnecessary inspectionOTHER REQUIREMENTS:
Must be willing and able to drive and work at all facilities and travel to customer locations. Must have passport and be willing and able to travel internationally. Must be able to support customer launch activities, quality reviews, and on-site issue resolution as needed.
Automotive Quality Engineering, Tier 1 Automotive Quality Engineer, automotive manufacturing, GM, Stellantis, GM customer portals, Stellantis supplier portals, new program launches, launch quality, product quality controls, process controls, automotive quality systems, quality-related production issues, customer quality concerns, corrective action management, engineering changes, Team Problem Solving, continuous improvement, APQP Core documentation, Control Plans, FMEA, Process Flow Charts, Work Instructions, quality issue resolution, customer complaints, CMM data, statistical data, COPQ, Cost of Poor Quality, 8D reports, product audits, process audits, PPAP submissions, metal stampings, root cause analysis, process capability, manufacturing performance, IATF 16949:2016, measurement tools, statistical software, MS Office, GD&T, MSA, GR&R, APQP, SPC, PPAP, Lean Manufacturing, customer communication skills
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