Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for six consecutive years (2021–2026), the firm has also earned multiple Best Places to Work awards.
Calendar Office ClerkIn conjunction with other team members, the Office Clerk for the Calendar Department is responsible for sending out legal notices and maintaining attorney calendars for all Albert & Mackenzie's offices. The Calendar Clerk is an excellent entry-level position in a law firm environment.
Responsibilities / Duties:
Generate and send out hearing notices to partiesSchedule applicant depositions and doctor depositions as requested by attorneysSet up meetings and conference callsRecord all deposition information in case management software and Outlook calendarArrange court reporter, interpreter, transportation, as needed and notice all partiesReview notices of depositions sent by other parties and record in Helix and calendarCalendar vacations, appointments and any possible conflicts for attorneys in Helix calendarProcess all Notice of Hearings from WCAB, including entering information into Helix, notifying handling attorney, sending notices to partiesUse EAMS search tool as necessary to confirm case parties/Update partiesFor doctor depositions, request payment from client using appropriate form letter. Follow up that payment is received on timely basisRecord all information related to depositions into HelixPrint, arrange and tab documents for walk throughConfirm all depositions with AA's office, court reporter's office and interpreter's officeAssist with other tasks as neededSkills and Experience:
Extremely detail oriented, have the ability to prioritize multiple tasks, and have excellent follow throughStrong communication skills, both verbal and writtenProficiency in Microsoft Office software, especially Outlook, Word, and Excel are desired. Knowledge of case management and/or E-filing a plus.Skills/Qualifications:
1 year of Adobe and Multimedia experience (Required)Strong reading comprehension and data entry skills with a focus on accuracyStrong computer skills, including Microsoft Office suiteCase Management Software, a plusAbility to interact effectively and clearly with the public, clients, and employeesThe Calendar Clerk role is a fast-paced, high volume position, that requires critical thinking skills, and the ability to problem-solve. With exposure to many facets of the firm, the Calendar Clerk is an excellent entry into a law firm environment for the right candidate.
Schedule: 8-hour shift; Monday through Friday
Location: In-person work at our Agoura Hills office
Job Type: Full-time / Training in Agoura Hills office (open to remote after training)
Compensation: From $19.00 per - $21.00/hour
Benefits:
401(k)Dental insuranceHealth spending accountHealth insuranceLife insurancePaid time offRetirement planVision insuranceNotice of E-Verify Participation
Notice of Right to Work
Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.
Notice of E-Verify Participation
Notice of Right to Work
Read LessAlbert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for six consecutive years (2021–2026), the firm has also earned multiple Best Places to Work awards.
Position Summary
The Client Service Manager supports the day‑to‑day execution of client service operations within Albert & Mackenzie's workers' compensation practice. This role serves as a liaison between external clients, internal departments, and firm attorneys to ensure all parties have the coordination, information, and resources needed to effectively manage service standards, client programs, and sustain strong client partnerships.
Key Responsibilities
Client Service & Coordination
Serve as a day-to-day point of contact for clients and supporting ongoing communication and service needsCoordinate logistics for client meetings, litigation reviews, and educational trainings/webinarsTrack and manage action items, and follow-ups to ensure timely completionSupport implementation and adherence to client service instructions and reporting requirementsAct as a problem solver for any client service disruptionsFocuses on building a relationship at every "touch-point"Internal Liaison
Act as a central point of contact for attorneys for client-related service needs and internal requestsCoordinate with internal departments (billing, calendaring, HR, IT, operations) to resolve issues impacting service deliveryAssist attorneys with administrative or operational needs tied to client expectations (reporting, presentations, data requests)Project & Program Support
Support execution of client-specific initiatives, including presentations, training, settlement days and process rolloutsAssist in developing and maintaining client-facing materials such as reports, presentations, and status summariesMonitor progress of ongoing projects and ensure alignment with timelines and expectationsService Oversight & Issue Resolution
Identify service gaps, communication breakdowns, or operational inefficiencies – act as a problem solver - escalate as neededProactively follow up on outstanding items to ensure resolution and client satisfactionMaintain visibility into client activity to support consistency in service delivery across attorneys and officesQualifications
Bachelor's degree preferred5+ years of experience in California workers' compensation, including firm operations, claims adjusting, or client servicesHighly organized with strong follow-up and project coordination skillsExcellent communication skills with the ability to work across legal and operational teamsAbility to manage multiple priorities in a deadline-driven environmentProficiency in Microsoft Office (Outlook, Excel, PowerPoint)Be willing to travel as needed for Conferences, claim reviews, networking events, etcLocation:
Remote from California Optional, orIn-office: Agoura Hills, Oxnard, Encino, Inland Empire, Orange County, SacramentoTravel is requiredSalary
$90,000-$115,000Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage.
Notice of E-Verify Participation
Notice of Right to Work
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