Site Maintenance Technician
About AMG
At AMG, we’re not your typical HOA management company—we’re a people-first, service-driven team with strong family values and a genuine commitment to creating exceptional customer experiences. We believe that by supporting our employees, fostering learning, and building community-minded relationships, we can redefine what HOA management feels like.
If you love learning something new every day, working outdoors, solving problems, and making an impact on a community, you’ll feel right at home here.
As the Site Maintenance Technician, you’ll play a key role in keeping the community safe, beautiful, and well-maintained. You’ll assist with hands-on maintenance tasks, perform inspections, address work orders, and partner closely with the Community Director to ensure the Association’s facilities and common areas are operating at their best.
This role is perfect for someone who is handy, proactive, curious, and eager to learn new skills.
Key Responsibilities
Community & Facility Support:
Conduct regular site drives to ensure compliance with the Declaration of Covenants and identify maintenance needs.Stay familiar with all community common areas and governing documents.Create, update, and manage electronic maintenance records and work orders.Provide weekly and daily updates to the Community Director on progress, needs, and findings.Maintenance & Repairs:
Assist with and perform general repairs, including basic plumbing, electrical, mechanical, and HVAC tasks.Use appropriate tools, equipment, and diagnostic devices efficiently and safely.Learn new maintenance skills on the job to better serve the community's needs.Inspections & Planning:
Partner with the Community Director to conduct facility inspections.Help formulate maintenance schedules based on inspection findings.Identify and recommend cost-saving solutions and improvements to enhance infrastructure performance.Minimum Qualifications
Technical & Mechanical Skills:
Ability to perform basic repairs in:Plumbing (leaks, clogs)Electrical systems (switches, breakers)HVAC (minor troubleshooting)Strong mechanical aptitude, including understanding how machines operate (hydraulics, pneumatics, etc.).Skilled use of common hand tools and power tools (wrenches, drills, saws, etc.).Familiarity with diagnostic equipment such as multimeters.Work Ethic & Physical Requirements:
Strong problem-solving abilities with a methodical approach to diagnosing root causes.Strict adherence to OSHA safety standards and proper use of PPE.Ability to lift up to 50 lbs, climb ladders, and work in confined or extreme environments (heat/cold).Preferred Qualifications:
Certifications such as:CPOHVACEPAOSHA 10-hourWhat We Offer:
Comprehensive medical, dental, and vision benefitsWellness programFlexible Spending AccountsCompany-matching 401(k)Paid time off (vacation, holidays, medical, volunteer time)Paid parental leaveTraining and educational assistanceEmployee support programs (EAP, Calm Health)Optional benefits: short- & long-term disability, life insurance, pet insuranceMost importantly — a caring, supportive team committed to your success! Read LessThe Administrative Assistant serves as the primary point of contact for homeowners, vendors, and visitors, providing exceptional customer service and administrative support. This role is responsible for managing front desk operations, handling reservation approvals, amenity access fobs, payments and documentation, coordinating communications, and supporting the Community Director and Assistant Community Manager and office staff. The Administrative Assistant plays an important role in maintaining a professional, organized, and welcoming office environment while ensuring accurate records and adherence to established policies and procedures.Required
Experience and Education:
High school diploma or equivalent required.Minimum of one (2) year of experience in a receptionist, front desk, customer service, or administrative support role.Basic understanding of office procedures, recordkeeping, and customer service best practices.Prior experience in property management, HOA, or community management environments is preferred but not required.Skills & Competencies:
Strong customer service orientation with the ability to interact professionally with diverse individuals. Demonstrated de-escalation and conflict management skills. Excellent verbal and written communication skills. Strong organizational and recordkeeping abilities with attention to detail. Intermediate computer skills, including proficiency with email, data entry, and office management systems. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced office environment. Ability to maintain confidentiality and handle sensitive information appropriately.Physical Requirements:
The physical requirements can vary, but generally, they may include:
Lifting: Ability to lift, carry, and move items weighing up to approximately 15 pounds, such as packages, office supplies, or files.Mobility: Ability to move throughout the office to greet visitors, receive deliveries, and assist staff as needed. Occasional walking, bending, reaching, and light physical movement throughout the workday.Working Conditions: Primarily performed in a professional office environment. Regular interaction with homeowners, staff, and vendors at the front desk and via phone. Minimal exposure to noise, with occasional periods of increased activity during peak hours.Extended Sitting or Standing: Ability to sit or stand for extended periods while performing desk and computer-based tasks. Ability to stand for extended periods while assisting walk-in homeowners and managing front desk operations.Manual Dexterity: Frequent use of hands and fingers for typing, writing, filing, handling paperwork, operating office equipment, and processing payments. Ability to operate standard office equipment such as computers, phones, printers, and scanners.Driving: Driving is not a regular requirement of this position.We are committed to creating an inclusive and accessible work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Employees are encouraged to discuss accommodation needs with their manager or Human Resources.
About AMG:
Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience we will achieve long-term success.
At AMG we are enthusiastic about the growth of our employee’s skillset and the culture that we uphold in the workplace. While working at AMG you will find yourself learning something new and useful every day.
We pride ourselves in our determination to change the negative stigma if HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents.
About the Community:
We are a large, well-known, award-winning master-planned community in Northwest Austin, Texas. Our neighborhood is more than just a place to reside – it’s a vibrant community where connections are nurtured, and memories are made. From well-maintained green spaces to a variety of amenities, we’re dedicated to creating a haven that you can be proud to call home.
Our community amenities are thoughtfully curated to enhance the living experience for our residents. We offer an array of facilities that cater to a diverse range of needs. From inviting swimming pools and well-maintained tennis courts to spacious clubhouses and vibrant playgrounds, our amenities are here to make your living experience truly exceptional.
What We Offer:
Comprehensive benefits package including medical, dental, and visionWellness programFlexible Spending AccountsCompany-matching 401k contributionsPaid time off for vacation, holidays, medical, and volunteeringPaid parental leaveTraining and educational assistanceSupport programs, including Employee Assistance Program and Calm HealthOptional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success! Read Less